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null_pointer posted:Like, they've disabled that? Why the gently caress? Yep. It's disabled. I have no answers as to why.
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Apr 8, 2019 18:23
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Dirt Road Junglist posted:I had a boss who would always present for our team meetings, but also always shared his entire screen, and had desktop notifications for all his chat clients. I'll never understand how management cant think of that kind of stuff and the implications.... I sit near the office of my company's CTO. He pretty much never closes his door. I have heard him talk about layoffs, reorgs, peoples' performance (never good things), all sorts of poo poo that I would have rather not heard. It just baffles me.
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Apr 8, 2019 18:27
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AAAAA! Real Muenster posted:lol, yeah, I've gotten burned by in-office friends messaging me obscenities on company/work software when people were standing at my desk looking at my screen, so I am super careful about not letting any of that get out. Oh yeah, it's the worst. I used to work on the new hires and terminations team, and our desks were located next to the call center and by the elevators, so we spent a lot of time holed up in various meeting rooms when poo poo like, "Okay, we need to terminate the entire [redacted] team all at once, and nobody can know about it." All our poo poo was super high confidentiality, but putting us in a secure space? LOL nah. Tho within our team, it was anything goes. I was mentoring with the team I'm currently on, waiting for head count to open up, when our terminations list for the day landed. One of my fellow terms guys skims over it, then sucks the air past his teeth and says, "Hey DRJ, looks like you're getting a promotion." Sure enough, one of the guys on the team got unceremoniously fired for going AWOL too often and also passing out drunk under his desk on a regular basis.
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Apr 8, 2019 18:32
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Dirt Road Junglist posted:Sure enough, one of the guys on the team got unceremoniously fired for going AWOL too often and also passing out drunk under his desk on a regular basis. And they fired him for? No I'm actually asking. I once had to intervene to stop a subordinate (lightly) assaulting their manager, by throwing myself in between them to give manager time to get away, then once more help arrived we escorted the assailant out. The reason I bring this up is because this person was ultimately terminated for abandoning his position, by not returning to work after being told to do so for 3 days. Writing may have been on the wall (i.e. turn up so we can fire you), but I always scratched my head as to why we didn't just send Registered Mail stating they were terminated for the stated reason of their actions the day they happened, followed by a box of possessions. Rooted Vegetable fucked around with this message at 18:57 on Apr 8, 2019 |
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Apr 8, 2019 18:52
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Heners_UK posted:I once had to intervene to stop a subordinate (lightly) assaulting their manager, by throwing myself in between them to give manager time to get away, then once more help arrived we escorted the assailant out.
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Apr 8, 2019 22:18
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I think that's a pretty unfair call to make on what might be a completely instinctive reaction
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Apr 8, 2019 22:19
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Thanks Ants posted:I think that's a pretty unfair call to make on what might be a completely instinctive reaction
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Apr 8, 2019 22:31
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nexxai posted:The argument against this point (not that I'm agreeing with it but simply that I've heard it enough times to believe it is the popular one) being that humans make a lot of stupid decisions based on "instinct", and so if you can't control your "instincts", you deserve any punishment that comes along with it. Sure, *you* may not sue, but they don't know you vs. someone else who might, so they have a blanket policy that covers everyone. Does the company onboarding procedure include sticking your hand into a mystery box with a poison blade held against your throat, that'll slice you if you pull out before they say so?
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Apr 8, 2019 22:35
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Thanks Ants posted:I think that's a pretty unfair call to make on what might be a completely instinctive reaction Why would it be "instinctive" to protect a manager? If anything, should be joining in.
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Apr 8, 2019 22:41
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it's called a gom jab eh.
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Apr 8, 2019 22:43
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Geemer posted:Does the company onboarding procedure include sticking your hand into a mystery box with a poison blade held against your throat, that'll slice you if you pull out before they say so? They sum it up as "See a physical altercation? Call 911."
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Apr 8, 2019 22:48
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Is there a Bart Simpson chalkboard meme generator? I think I need one for myself reading, "DRJ WILL NOT MOUTH OFF TO THE CIO EVER AGAIN" like 2000 times.
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Apr 8, 2019 23:06
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Dirt Road Junglist posted:Is there a Bart Simpson chalkboard meme generator? I think I need one for myself reading, "DRJ WILL NOT MOUTH OFF TO THE CIO EVER AGAIN" like 2000 times. There's a story here...
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Apr 8, 2019 23:11
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nexxai posted:Again, while I don't necessarily agree with it (I think I mostly do, although I can think of a few situations where I don't), I'm just explaining what most companies that I've seen and/or worked for have said. They see it as an unnecessary liability. You've explained their argument well and nevertheless I, like you, do not agree with their policy. Writing out this reply though I may see part of where they are coming from. My case: My intervention was certainly not a continuation of the situation, it was (part of) the dissolution of it. It was not a two sided fight, one was assaulting the other and the manager was calling for help (admittedly I had already decided to intervene before this). My arrival and breaking them apart put an end to the physical aspects and I don't doubt it was the correct thing to do. I would have liked the Police to have attended but the manager felt differently. What your company may be thinking: If it had been a fight, i.e. f these two had been evenly matched and fighting it out mutually I'd have probably let them go at it until they got tired or it became two one sided, hockey ref style. Likely then we'd have to figure out how to get both of them out of a business with only one door. (lots of variations on that, I'm comparing two extremes). I wouldn't simply be a meat bag for them to try and punch one another through. Your company may have the policy to point to in retrospect, i.e. "we told you not to, so it's not on us", although I don't know why they threaten termination for preventing pushing and shoving becoming broken noses and black eyes.
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Apr 8, 2019 23:19
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From a legal perspective it'll probably be way easier to sort out a two person fight by firing both people, an assault by firing one. Staying out of it also gives the company a "neutral" witness for the inevitable shenanigans, even if that results in one part getting the poo poo kicked out of them while a whole office watches.
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Apr 9, 2019 00:51
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Apr 9, 2019 03:37
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I shouldn't be trusted with the mass modify button but man, it's just so addicting to close 30 tickets with a single click.
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Apr 9, 2019 19:13
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Renegret posted:I shouldn't be trusted with the mass modify button but man, it's just so addicting to close 30 tickets with a single click. All as "WONTFIX", right?
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Apr 9, 2019 19:40
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iospace posted:All as "WONTFIX", right? MAINTENANCE RELATED But of course I didn't look up the maintenance numbers to make sure they exist, or that they were completed successfully. But there was a note in the first 2 tickets from the overnight people that it was related to an ongoing maintenance and certainly that maintenance isn't still going on so that should be good enough, right?
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Apr 9, 2019 19:49
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Renegret posted:MAINTENANCE RELATED
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Apr 9, 2019 20:02
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nexxai posted:You're starting to sound suspiciously like a user... That's the great thing about working at a large company, everyone is a user to someone.
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Apr 10, 2019 03:24
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Arquinsiel posted:From a legal perspective it'll probably be way easier to sort out a two person fight by firing both people, an assault by firing one. Staying out of it also gives the company a "neutral" witness for the inevitable shenanigans, even if that results in one part getting the poo poo kicked out of them while a whole office watches. I've only ever seen 1 person get fired and ironically, he didn't actually do anything physical - he just threatened his boss and tried to use the excuse that 'well I shouldn't be punished because the guy who squared up to him last month wasn't punished - so I've done nothing wrong' As it happens, the guy who grabbed the same manager last month immediately realised he'd overstepped the mark and apologised + the manager in question is known to be a massive dick and antagonised the guy in question so there was mitigation. Sadly, I was out the office when all this happened, it would have been fun to see  I don't particularly like the 'victim/manager' very much haha
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Apr 10, 2019 09:53
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Oh boy, Avaya has announced they’re no longer going to sell ANY licenses for their phone systems that are older than release10. So any of our customers who bought an IP Office system years ago and are still on like 8.1 or 9.0, next time they want to say, add a single IP phone extension or something, they’re going to have to be told, yeah, that’s going to require another 2-3 hours of on-site labour, an upgrade license fee, and the phone system will have to be down for an hour so it probably has to be done after hours at overtime rates. And you’ll notice basically no difference after the upgrade.
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Apr 10, 2019 13:58
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At which point the barrier (downtime and cost) to migrating out to a completely different platform becomes level with the costs of staying on Avaya.
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Apr 10, 2019 14:05
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Entropic posted:Oh boy, Avaya has announced they’re no longer going to sell ANY licenses for their phone systems that are older than release10.
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Apr 10, 2019 14:27
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The Macaroni posted:This fills me with joy because it will complicate things for the people at my last workplace even more.  I worked for a company that refused to set up redundant IP Office systems because lol phones never go down. The server unit let the smoke out one day. In the middle of a winter storm that shut down the entire state. We had a replacement overnighted to us. It arrived 3 days later. When budget time came around, my attempts to get a redundant server were again denied. I hope this fucks them over.
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Apr 10, 2019 16:21
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Speaking of IP Office.. I am going to say something that will probably trigger anyone who deals with the platform. We use BASIC/Partner mode on our IPO 500v2 units and we LIKE IT. Despite all the hate it gets for some reason, it works well for our branch location needs. Its basic, easy to use, requires minimal training, requires minimal configuration or maintenance, just works, and its cheap. Many of these locations formally had an old Partner analog system, so its an easy upgrade path when the Partner system starts failing.
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Apr 10, 2019 16:25
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Thanks Ants posted:At which point the barrier (downtime and cost) to migrating out to a completely different platform becomes level with the costs of staying on Avaya. If you throw the cost of sanity in there... literally the moment anyone mentions Avaya. I'd rather be the SOLE phone guy getting paid salary and on call 24/7 and be allowed to deploy my own Asterisk phone system than deal with Avaya. As far as costs go, you can get almost-not-terrible Grandstream handsets (gxp1625) for under $40/each. Any half capable desktop would be able to confidently run 200 phones in most scenarios, and if you can actually deploy to something enterprise grade then your only worry will be dealing with faxes. If you need a sip provider, there are plenty to choose from, but Flowroute is a great place to start.
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Apr 11, 2019 05:27
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Currently listening to my coworker try to convince a client to migrate to office 365 from... Incredimail.
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Apr 11, 2019 14:07
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Entropic posted:Oh boy, Avaya has announced they’re no longer going to sell ANY licenses for their phone systems that are older than release10. Goddammit.... at least I'm in the middle of a massive enterprise wide VoIP upgrade.
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Apr 11, 2019 16:00
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Were on Avaya 9.something I think. Our reseller already warned us about this, I think there was some sort of workaround if you buy new v10 licenses? Either way the CIO sounds like he’s going to be pushing for a hosted solution next budget cycle, so hopefully that gets approved.
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Apr 11, 2019 23:02
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Entropic posted:Currently listening to my coworker try to convince a client to migrate to office 365 from... Incredimail. <Alec Guinness voice>Now that’s a name I haven’t heard in a long time Also, isn’t Incredimail now a company that makes monetization apps for ads? Or something like that?
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Apr 12, 2019 03:38
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I remember incredimail from 10y ago when olds used it because it had all those stupid smileys and gifs.
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Apr 12, 2019 08:18
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Entropic posted:Oh boy, Avaya has announced they’re no longer going to sell ANY licenses for their phone systems that are older than release10. What's wrong with this picture: 
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Apr 12, 2019 13:22
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We had an... incident yesterday where absolutely everything went down. Here is the summary by the guy who did it, google translated and edited for clarity: quote:For those who wonder what happened yesterday afternoon:
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Apr 12, 2019 13:27
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evobatman posted:We had an... incident yesterday where absolutely everything went down. Always disable HA when doing cluster-wide maint, if the vm host(s) gateway is not detected within a reasonable time, the host will be marked as down.
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Apr 12, 2019 13:30
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"but then the panic also spread to the VMware clusters. They saw the end of the world approaching, and initiated full evacuation" I really have to start using language like this in my RCAs. This is delightful.
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Apr 12, 2019 13:39
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evobatman posted:We had an... incident yesterday where absolutely everything went down.
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Apr 12, 2019 13:42
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That's an oddly beautiful story.
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Apr 12, 2019 14:13
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Florid language aside, it puts me in mind of a story I heard a long, LONG time ago (like back around 2000) of a cascading UPS/generator failure in which one smallish UPS died, the others in the bank it was in surged to pick up the capacity, that caused a spike that blew out a transformer further down the line, causing a big UPS or generator to come online that hadn't been tested in a long time, which failed, and its backups spiked, and the same thing happened again to the next thing that was 10x bigger, and so on and so on, resulting in several major office buildings going dark for weeks or something like that. I've never been able to find this story (probably because I'm misremembering major parts of it, and/or because it's apocryphal), but does it ring any kind of bell with anyone?
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Apr 12, 2019 14:22
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