Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Post
  • Reply
bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


So, I used to do the whole 5-6 hours of sleep a night (going to bed by 2, waking up at 8 or a little before) and I got to the point where I felt I wasn't tired but I knew I was burning the candle at both ends. I did that for years.

Then I had a literal heart attack 12 days ago at 39. While a lot of the issue was genetics (my cholesterol was actually in the normal and heathy range), I know the cumulative stress of too little sleep for too long certainly contributed in some way whether it was keeping me from getting more exercise or helped inflame the plaque that ruptured and caused the clot.

So, yeah, from now on I'm keeping an 8 hour slot open for sleep so gently caress any agendas that start before 8am.

Adbot
ADBOT LOVES YOU

ChubbyThePhat
Dec 22, 2006

Who nico nico needs anyone else

Thanatosian posted:

You really shouldn't talk about C-levels that way.

:drat:

Weaponized Autism
Mar 26, 2006

All aboard the Gravy train!
Hair Elf
Our CEO is angry because he wasn't able to connect to the Internet while he was on the plane, but other passengers were able to. This is apparently our problem.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Weaponized Autism posted:

Our CEO is angry because he wasn't able to connect to the Internet while he was on the plane, but other passengers were able to. This is apparently our problem.

Uhh... how is it not?

lampey
Mar 27, 2012

Tetramin posted:

Manager asked me and other networking dude if one of us can start our shift at 7 instead of 830 to improve coverage. To be fair, we do see a fair amount of issues right before we make it into the office. Other guys been here for like 7 years and I feel lovely not doing it because of stupid respect for seniority, but on the other hand, I’m lazy and already have trouble getting there before 830 lol. Moving my shift up an hour and a half would probably seriously affect my relationship with the job and my boss.

Not really sure how to tackle this, we both made it clear that neither of us want this. Might have to team up and just say no to the boss

I have two coworkers who moved to the east coast so it makes sense form them to cover the earlier part of the day. And we have someone on the team in portugal that significantly reduces calls for on call, and handles other work. Remote work is a great benefit

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

Weaponized Autism posted:

Our CEO is angry because he wasn't able to connect to the Internet while he was on the plane, but other passengers were able to. This is apparently our problem.
Tell me this is like Gogo inflight wireless where it wants permission to MITM all your SSL traffic

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Tab8715 posted:

Uhh... how is it not?

Hard to fix unless they throw you on a flight so you can figure out what's going on.

MC Fruit Stripe
Nov 26, 2002

around and around we go

GnarlyCharlie4u posted:

I just got an email from our network engineer asking me to pick a static IP because we're turning off DHCP 'for security reasons'.

Yup, that's it. I think it's time to jump ship.
Under what authority? A network engineer is neither a CISO nor a sys admin. This would be like me contacting the network team and letting them know how we're going to be maintaining our routers.

bull3964 posted:

Then I had a literal heart attack 12 days ago at 39. While a lot of the issue was genetics (my cholesterol was actually in the normal and heathy range), I know the cumulative stress of too little sleep for too long certainly contributed in some way whether it was keeping me from getting more exercise or helped inflame the plaque that ruptured and caused the clot.
I'm not missing this post. I'm sorry about that. How are you?

Internet Explorer
Jun 1, 2005





bull3964 posted:

So, I used to do the whole 5-6 hours of sleep a night (going to bed by 2, waking up at 8 or a little before) and I got to the point where I felt I wasn't tired but I knew I was burning the candle at both ends. I did that for years.

Then I had a literal heart attack 12 days ago at 39. While a lot of the issue was genetics (my cholesterol was actually in the normal and heathy range), I know the cumulative stress of too little sleep for too long certainly contributed in some way whether it was keeping me from getting more exercise or helped inflame the plaque that ruptured and caused the clot.

So, yeah, from now on I'm keeping an 8 hour slot open for sleep so gently caress any agendas that start before 8am.

I had a really good friend pass away in his sleep due to what was essentially a heart attack. Yes, he was overweight, but he had been in IT for decades and was always working way too hard. That poo poo is no joke and he was my first really good friend that wasn't a family friend that I lost.

I hope you're okay.

Please take care of yourselves, goons. This poo poo isn't worth dying for.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

Thanatosian posted:

You really shouldn't talk about C-levels that way.

:perfect:


Also:

bull3964 posted:

Then I had a literal heart attack 12 days ago at 39.

drat! Here’s to a speedy recovery.

Agrikk fucked around with this message at 18:20 on Apr 25, 2019

bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


MC Fruit Stripe posted:



I'm not missing this post. I'm sorry about that. How are you?

I got lucky after being monumentally unlucky. I only live 1.5 miles from a really good hospital and while I didn't leave for the hospital immediately (I thought I had just pulled a muscle), a friend drove me and they were able to get me in the cath lab in less than an hour after I hit the emergency room. 100% blockage of the RCA with an additional 90% blockage further down. Two stents, they went in through my wrist so very quick recovery.

I had just stood up after removing a wheel from my car (was putting the summer tires back on the car) and felt unwell. I was never in any large amount of pain though, just uncomfortable (burning between shoulder blades, feeling of having gas/heart burn, but a little light headed.) After that took my EKG at the hospital I could hear the nurses in the hallway whispering "he WALKED in?". I guess the way things looked I shouldn't have been conscious.

Medically, there's some effects/damage, but I haven't run into it with day to day activity yet. I feel pretty much normal. I'll be starting cardiac rehab in a week which will set the pace of exercise I can do. Otherwise I've been told to resume normal activity.

First words out of the cardiologist's mouth were "I'm sorry". The kind of plaque that ruptured is one they can't screen for and has no symptoms until it pops. It's a thin plaque with a large surface area so it's not a blockage prior to rupturing. Wouldn't have shown up on a stress test or dye test. My fasting cholesterol was Total:174, Triglycerides 168, LDL 103, HDL 37. So HDL was a bit low and triglycerides were borderline high, but nothing that indicated impending heart attack. At any rate, likely the only thing that could have prevented my heart attack was going on statins a year ago, but no doctor would have prescribed them because my cholesterol wasn't bad enough. I do need to lose weight though and that will help my HDL, but it's mostly down to family history at this point. I need to be on statins for the rest of my life and I need to get my LDL below 70 now.

While they were in there they did notice a partial blockage of the mid-LDA. It's below the threshold where they would normally do anything about and they also said it may have been a partially false reading due to my heart being in trauma at the time. That's something for the future.


So, yeah. De-stress. Please do overreact to potential heart attack symptoms because the whole clutching the chest while falling over is a Hollywood trope, it may be more subtle. And if you have a history of heart disease in the family, get that cholesterol super SUPER low.

CLAM DOWN
Feb 13, 2007




Internet Explorer posted:

Please take care of yourselves, goons. This poo poo isn't worth dying for.

Agreed. All of you. Even those I argue with and the dude who proudly announces that I'm on his ignore list every once in a while. Please keep healthy and happy, take care of your mental health, and do what you can to reduce stress. You all deserve it. Glad you're okay, bull.

Ham Equity
Apr 16, 2013

The first thing we do, let's kill all the cars.
Grimey Drawer

bull3964 posted:

I got lucky after being monumentally unlucky. I only live 1.5 miles from a really good hospital and while I didn't leave for the hospital immediately (I thought I had just pulled a muscle), a friend drove me and they were able to get me in the cath lab in less than an hour after I hit the emergency room. 100% blockage of the RCA with an additional 90% blockage further down. Two stents, they went in through my wrist so very quick recovery.

I had just stood up after removing a wheel from my car (was putting the summer tires back on the car) and felt unwell. I was never in any large amount of pain though, just uncomfortable (burning between shoulder blades, feeling of having gas/heart burn, but a little light headed.) After that took my EKG at the hospital I could hear the nurses in the hallway whispering "he WALKED in?". I guess the way things looked I shouldn't have been conscious.

Medically, there's some effects/damage, but I haven't run into it with day to day activity yet. I feel pretty much normal. I'll be starting cardiac rehab in a week which will set the pace of exercise I can do. Otherwise I've been told to resume normal activity.

First words out of the cardiologist's mouth were "I'm sorry". The kind of plaque that ruptured is one they can't screen for and has no symptoms until it pops. It's a thin plaque with a large surface area so it's not a blockage prior to rupturing. Wouldn't have shown up on a stress test or dye test. My fasting cholesterol was Total:174, Triglycerides 168, LDL 103, HDL 37. So HDL was a bit low and triglycerides were borderline high, but nothing that indicated impending heart attack. At any rate, likely the only thing that could have prevented my heart attack was going on statins a year ago, but no doctor would have prescribed them because my cholesterol wasn't bad enough. I do need to lose weight though and that will help my HDL, but it's mostly down to family history at this point. I need to be on statins for the rest of my life and I need to get my LDL below 70 now.

While they were in there they did notice a partial blockage of the mid-LDA. It's below the threshold where they would normally do anything about and they also said it may have been a partially false reading due to my heart being in trauma at the time. That's something for the future.


So, yeah. De-stress. Please do overreact to potential heart attack symptoms because the whole clutching the chest while falling over is a Hollywood trope, it may be more subtle. And if you have a history of heart disease in the family, get that cholesterol super SUPER low.

Goddamn, I need to get back to the gym.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

If I had those symptoms I'd probably go lay down thinking it was something else and never wake up. Our work hosed our health care insurance crazy amount, so anytime I gotta go in, it's expensive.

MC Fruit Stripe
Nov 26, 2002

around and around we go
Absolutely, take care of yourself people. There are very few of you to whom I wish death. Most of you I only want to see toes stubbed.

And all the best to you, bull.

So, how's my day?

Someone had a meeting scheduled for today. I certainly won't tell you that I planned my day around it, but I was prepared to give it my full attention, treat it as a priority, good faith effort, all those things. Five minutes before the meeting, they reschedule it for next Wednesday. Okay, I reply with a 'Tentative'. Wednesday's busy for me and I don't know how things are going to shake out.

I get a reply from them about how critical the meeting is and how I need to make sure that myself or someone from my team is on the call. Yeah well, if the meeting was that important, it would have happened at the specified time. I propose that if your meeting can be moved 5 minutes before it starts, it's not that important. I'd already carved out time for a very important meeting on this topic - that time was today. I'll make a best effort next Wednesday, but you just put yourself at the back of the line.

MC Fruit Stripe fucked around with this message at 19:50 on Apr 25, 2019

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof

MC Fruit Stripe posted:

Under what authority? A network engineer is neither a CISO nor a sys admin. This would be like me contacting the network team and letting them know how we're going to be maintaining our routers.


By order of the CTO.
It was not our Network Eng's idea... but I didn't hear any argument from him either.

MC Fruit Stripe
Nov 26, 2002

around and around we go
Ahh alright, I gotcha. I took it to mean the network admin himself had made the decision. It doesn't make it any more correct if it comes from the CTO but at least they're in a position to make the decision.

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

bull3964 posted:

the whole clutching the chest while falling over is a Hollywood trope
You know how Redd Foxx died?

bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


Ok, that's how SOME people go, but it's not the totality of what can happen. You can have a heart attack for days and only feel slightly nauseous.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

bull3964 posted:

Ok, that's how SOME people go, but it's not the totality of what can happen. You can have a heart attack for days and only feel slightly nauseous.

That's my default feeling.

Sushi The Kid
Sep 10, 2005
<img src="https://forumimages.somethingawful.com/images/newbie.gif" border=0>


In at 11PM out somewhere between 8-10AM. Almost 11 years of that.

Tetramin
Apr 1, 2006

I'ma buck you up.

GnarlyCharlie4u posted:

By order of the CTO.
It was not our Network Eng's idea... but I didn't hear any argument from him either.

Lol executives get the most idiotic bugs in their rear end and make outrageous sweeping changes for sure, but this one is a doozy

After spending hundreds of thousands recovering from ransomware I’m impressed that the CIOs only big change was removing admin access and shared domain accounts. Which, you know, is a good idea

MC Fruit Stripe
Nov 26, 2002

around and around we go

Sushi The Kid posted:

In at 11PM out somewhere between 8-10AM. Almost 11 years of that.
Mmph, I don't know, you enjoying it? I worked night shift for a long time in the Air Force, and the charm of being able to goof off watching movies wore off after a while. Certainly if your job is busier, this won't be an "issue", but after a while I wanted more than to do 1.5 hours of work per night and never see my friends.

Ataxerxes
Dec 2, 2011

What is a soldier but a miserable pile of eaten cats and strange language?

CLAM DOWN posted:

Agreed. All of you. Even those I argue with and the dude who proudly announces that I'm on his ignore list every once in a while. Please keep healthy and happy, take care of your mental health, and do what you can to reduce stress. You all deserve it. Glad you're okay, bull.

Indeed. Changing jobs a year ago from a stressful helpdesk to a sligtly less paid (as of yet) but much, much less stressfull consultancy position was the best decision of my professional life.

Bigass Moth
Mar 6, 2004

I joined the #RXT REVOLUTION.
:boom:
he knows...
How did you make more money on a help desk than as a consultant???? :psyduck:

Super Slash
Feb 20, 2006

You rang ?

MC Fruit Stripe posted:

Absolutely, take care of yourself people. There are very few of you to whom I wish death. Most of you I only want to see toes stubbed.

Times like this are why I constantly hammer to the wife and other stressed friends that no job is worth (metaphorically) ruining yourself over, you can bust your hump to put all the extra hours and effort in the world to get the job done but the simple rule still applies;
There will always be more work tomorrow

MC Fruit Stripe
Nov 26, 2002

around and around we go

Bigass Moth posted:

How did you make more money on a help desk than as a consultant???? :psyduck:
Maybe fewer hours? Might be a nice racket, just up your hourly but work less.

Sirotan
Oct 17, 2006

Sirotan is a seal.


Thanks Ants posted:

Really unfortunate that your phone poo poo itself during the performance and you only realised just as the credits were rolling

No pages during the film, hell yeah :cheers:

kensei
Dec 27, 2007

He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!


Sirotan posted:

No pages during the film, hell yeah :cheers:

It was a really good movie too!

Sushi The Kid
Sep 10, 2005
<img src="https://forumimages.somethingawful.com/images/newbie.gif" border=0>


MC Fruit Stripe posted:

Mmph, I don't know, you enjoying it? I worked night shift for a long time in the Air Force, and the charm of being able to goof off watching movies wore off after a while. Certainly if your job is busier, this won't be an "issue", but after a while I wanted more than to do 1.5 hours of work per night and never see my friends.

It's alright. I do enjoy getting off Friday morning and not going back till Monday night. The best thing it's just me and a security guard. We have a blast on holidays.

jaegerx
Sep 10, 2012

Maybe this post will get me on your ignore list!


ibm contractors deleted the nobody user

Sheep
Jul 24, 2003

bull3964 posted:

the whole clutching the chest while falling over is a Hollywood trope, it may be more subtle.

This. Call an ambulance if you feel a combination of tightness in the chest, burning, numbness in the arm, or lightheadedness. Even if you're totally uninsured I can practically guarantee it will be cheaper than a funeral.

Sheep fucked around with this message at 11:55 on Apr 28, 2019

Ataxerxes
Dec 2, 2011

What is a soldier but a miserable pile of eaten cats and strange language?

Bigass Moth posted:

How did you make more money on a help desk than as a consultant???? :psyduck:

I'm full time monthly paid in my consultant job and I don't do evening / weekend shifts, which I did at the helpdesk job. Previous job vas monthly pay + extra for each evening (1pm to 9pm) and weekend shift, now it's monthly pay full stop. For one evening shift (normally you would be either 7am to 3pm, 8am to 4pm or 9am to 5pm) you would get 1% extra pay that month, for a saturday shift normal hourly pay plus 4% per month, for a sunday doubly pay and since that was a 12-hour shift you would get 24 hours worth pay for one. Now I have a flexible schedule of 37,5h / week, and only get extra pay if a client wants us to do overtime. There is also a bi-annual bonus and after a raise or two my monthly pay will supercede my previous pay, extras included. I'm just not quite there just yet. And since this is Finland this is of course an unionized job.

xThrasheRx
Jul 12, 2005

Surrealistic

Sheep posted:

This. Call an ambulance if you feel a combination of tightness in the chest, burning, numbness in the arm, or lightheadedness. Even if you're totally uninsured I can practically guarantee it will be cheaper than a funeral.

I had these symptoms during a panic attack once. I still went to the ER and got it confirmed that it was not a heart problem. They also did a full EKG-test which settled any worries I had over bad heart.

angry armadillo
Jul 26, 2010
I've just had someone in the office who has given me yet another anecdote of their experience of my helpdesk dude getting angry over trivial poo poo. Obviously there are issues.

On the one hand it's tricky to broach the subject because no one is ~actually~ complaining it's a bit more like 'oh hey I said this and helpdesk dude really reacted badly to it you know'

My theory on it was the scope of what we support is rather broad so he is still being exposed to new things and his bad reactions are coming from not know what to do, so in our little kinda monthly management catch up I pointed out people don't ring up IT support to be told you can't help them so I am going to (not literally) ban the words no and can't - the reason I'm doing this is because even if someone says can you fix system X and we don't support it, rather than saying no, why don't you say, sorry but can you give person X a call or submit ticket Y - signposting the person to the right place will get you 10x a better response than just saying no.

Then let's take the example of something you don't know how to do, why don't you just say you'll go over and take a look, then if you don't know you can say 'oh need parts' (etc) the person will be so much happier that someone turned up promptly then getting an answer of 'dunno how to do that bye' - whilst that might technically waste time I think encouraging my dude to work with people will reap the benefit that people will want to reciprocate and work with him which will ultimately keep everything streamlined.

I know we don't go to work to make friends but I need to manage some people skills into this dude before I do actually get a formal complaint. Luckily today's anecdote came from a dude who is really chill but if next time it's someone a little bit more uptight I am getting some kind of grievance sooner or later haha.


This really has very little to do with IT, but I wanted to vent a bit :)

Proteus Jones
Feb 28, 2013



Soft skills are very relevant to IT, more so because it's really not formally taught at any point. There are some people who are natural at it, and some who aren't.

Waaaay back in ancient times my first IT job (level 2 support for library cataloging software), and remember being told that these people who get to my phone are already frustrated and confused and really don't know how to work these computers in general. And that if I didn't know something to say something along the lines of "I've never run across that. Let me do some investigation and maybe bounce this up the line, but I'll get back to you in X minutes" or say "I need to consult with a colleague, can I put you on hold?" or even "Our software currently can't do what you're asking it to, but I'll put in a feature request to see if it can get added"

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

angry armadillo posted:

I've just had someone in the office who has given me yet another anecdote of their experience of my helpdesk dude getting angry over trivial poo poo. Obviously there are issues.

On the one hand it's tricky to broach the subject because no one is ~actually~ complaining it's a bit more like 'oh hey I said this and helpdesk dude really reacted badly to it you know'

My theory on it was the scope of what we support is rather broad so he is still being exposed to new things and his bad reactions are coming from not know what to do, so in our little kinda monthly management catch up I pointed out people don't ring up IT support to be told you can't help them so I am going to (not literally) ban the words no and can't - the reason I'm doing this is because even if someone says can you fix system X and we don't support it, rather than saying no, why don't you say, sorry but can you give person X a call or submit ticket Y - signposting the person to the right place will get you 10x a better response than just saying no.

Then let's take the example of something you don't know how to do, why don't you just say you'll go over and take a look, then if you don't know you can say 'oh need parts' (etc) the person will be so much happier that someone turned up promptly then getting an answer of 'dunno how to do that bye' - whilst that might technically waste time I think encouraging my dude to work with people will reap the benefit that people will want to reciprocate and work with him which will ultimately keep everything streamlined.

I know we don't go to work to make friends but I need to manage some people skills into this dude before I do actually get a formal complaint. Luckily today's anecdote came from a dude who is really chill but if next time it's someone a little bit more uptight I am getting some kind of grievance sooner or later haha.


This really has very little to do with IT, but I wanted to vent a bit :)
I'm not sure what percentage of this is request for advice versus just a vent. In any case, here's a thought.

That theory can be helpful for modeling your coaching approach if your direct hits an impasse in terms of improvement, but it ultimately doesn't matter. It's your direct's responsibility to understand that their behavior is a problem, why it is a problem, and commit to improving. Your responsibility as a manager/lead is to clearly communicate that this is unacceptable and counterproductive behavior, and their success or failure at their job is contingent upon improvement in this area. This has to happen before any coaching that might hypothetically substitute their behavior with a different one.

Roy Rapoport's Five Conditions for Improvement is a great go-to here: https://medium.com/@royrapoport/the-five-conditions-for-improvement-20909f856dab


Proteus Jones posted:

Soft skills are very relevant to IT, more so because it's really not formally taught at any point. There are some people who are natural at it, and some who aren't.
Most tech folks could benefit from a business class or two.

angry armadillo
Jul 26, 2010
I can see your point. I've made the point I'm coaching helpdesk guy on a weakness so that is clear.

I haven't said I am doing it because it is causing a problem, so specifically I haven't set that expectation, I don't think I need to just yet - Most people will tell me a little story where he did something odd, but it's like "hey you IT guys are always a bit odd, right?! so we accept that, right?!"

It's probably more of an issue for me because I can see something that can be improved upon so it bugs me that it isn't as good as it could be where as this dude is a bit older than me and I accept people do stick in their ways so there is an element of human issues not being as scientific to fix if that makes sense - at the end of the day, tickets are getting closed, we are an internal IT dept so no risk of lost custom... it's... acceptable, ish.

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

Vulture Culture posted:

Most tech folks could benefit from a business class or two.

Yes indeed. I’d have to say I got a lot more out the business courses I took as part of my WGU degree than I thought I would.

Adbot
ADBOT LOVES YOU

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

angry armadillo posted:

It's probably more of an issue for me because I can see something that can be improved upon so it bugs me that it isn't as good as it could be where as this dude is a bit older than me and I accept people do stick in their ways so there is an element of human issues not being as scientific to fix if that makes sense - at the end of the day, tickets are getting closed, we are an internal IT dept so no risk of lost custom... it's... acceptable, ish.
Being angry at work to the point where people are mentioning incidents to your supervisor isn't acceptable, even -ish.

Generally, people don't need science to fix their performance problems. They need the will to understand that their continued employment depends on fixing it.

  • 1
  • 2
  • 3
  • 4
  • 5
  • Post
  • Reply