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Weaponized Autism posted:If you die, you don't have to go into work. Think about that. Internet Explorer posted:"The bus problem" has now been renamed to "the bus solution."
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# ? Feb 28, 2020 20:00 |
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# ? Jun 1, 2024 05:35 |
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https://twitter.com/bea_ker/status/700161865192615936?lang=en
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# ? Feb 28, 2020 20:05 |
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MC Fruit Stripe posted:Mute unless you're the one talking, basic etiquette I'm amazed when I run into anyone who doesn't know this.
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# ? Feb 28, 2020 20:13 |
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https://twitter.com/SomeonesAnIdiot/status/1228780419836936198
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# ? Feb 28, 2020 20:29 |
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MC Fruit Stripe posted:Mute unless you're the one talking, basic etiquette I had a call where somebody asked me a question, so I unmuted to answer, but people started doing crosstalk, so I re-muted while I looked something up that would help my answer. My boss force-unmuted me while the crosstalk was still happening, which popped up an additional dialog box I had to clear to go back on mute. My boss then started doing the whole, "We can't hear you!" bit until I finally unmuted and said, "I'm here, but other people were talking, so I wasn't saying anything." So add to "basic etiquette" the rule that when somebody asks somebody else a question, everybody needs to shut the gently caress up and let the person answer, for gently caress's sake! (My boss will also occasionally try to guess the answer to questions directed at me and nearly always is completely wrong.)
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# ? Feb 28, 2020 21:13 |
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Stay muted because that way when you involuntarily laugh at someone being an idiot nobody is the wiser.
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# ? Feb 28, 2020 21:18 |
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klosterdev posted:Don't have to worry about valid certs if you tell the users to click "Advanced" and then to continue anyway From a while back, but this is literally the KB guidance, helpful pictures and all, the IT project team has provided the helpdesk and customers with, and I am dreading having to fight them on this. Where do I even start
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# ? Feb 28, 2020 21:22 |
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Pacra posted:From a while back, but this is literally the KB guidance, helpful pictures and all, the IT project team has provided the helpdesk and customers with, and I am dreading having to fight them on this. Where do I even start "You are training our users to click on phishing e-mails" isn't enough?
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# ? Feb 28, 2020 21:30 |
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22 Eargesplitten posted:Stay muted because that way when you involuntarily laugh at someone being an idiot nobody is the wiser. Counterpoint: Unmute to make sure idiots realize they're being laughed at.* * Not responsible for outcome if idiots have power over your paycheck
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# ? Feb 28, 2020 21:42 |
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The Fool posted:"You are training our users to click on phishing e-mails" isn't enough? "But we have a contract with cofense and proofpoint for that!" (asdfhajkfghrghjk)
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# ? Feb 28, 2020 21:44 |
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One thing I have never gotten over in this field is the amount of people employed in an IT line of business who don't have the smallest inkling of technical knowledge. not even a smattering
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# ? Feb 28, 2020 21:46 |
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Anyone get forwarded a variation on this one today?
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# ? Feb 28, 2020 22:07 |
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Pacra posted:One thing I have never gotten over in this field is the amount of people employed in an IT line of business who don't have the smallest inkling of technical knowledge. not even a smattering Because so many loving places advertise "Learn computers and make $$$" as if someone who's made it to adulthood without any interest is going to just pick everything up. I'm sure there are exceptions, but I've never met someone I considered a competent tech who wasn't a nerd of some variety as a kid.
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# ? Feb 28, 2020 22:19 |
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Pacra posted:"But we have a contract with cofense and proofpoint for that!" We just got an email that infosec signed us up for Inky. Yay.
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# ? Feb 28, 2020 22:36 |
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wolrah posted:Because so many loving places advertise "Learn computers and make $$$" as if someone who's made it to adulthood without any interest is going to just pick everything up. Most of the good IT people I know got into IT through trying to pirate games as a kid in the 90s.
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# ? Feb 28, 2020 22:40 |
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skipdogg posted:We just got an email that infosec signed us up for Inky. Yay. What can Inky do that you can't do with a handful of transport rules? Because I've looked at them before and had a hard time seeing the value add.
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# ? Feb 28, 2020 22:41 |
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The Fool posted:What can Inky do that you can't do with a handful of transport rules? Because I've looked at them before and had a hard time seeing the value add. No idea. InfoSec guy is very good at spending money. We're signed up for PhishMe as well. Email is my biggest weakness these days. I haven't dealt with email as an admin in about 5 years now.
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# ? Feb 28, 2020 22:44 |
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Thanatosian posted:Most of the good IT people I know got into IT through trying to pirate games as a kid in the 90s.
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# ? Feb 28, 2020 22:49 |
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I have a humanities master that isn't getting me any work, and going for a PhD looks like it will just keep digging that hole deeper, so I'm considering a career change and am looking at tech. Would it be better to get some of the basic certifications first and try looking for entry level stuff or just go back and get a Bachelor's degree?
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# ? Feb 28, 2020 23:32 |
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Humanities master in IT reporting in. I got my job by being vaguely technically capable in a startup environment and when they laid off my entire department, they offered me the IT gig they couldn't fill.
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# ? Feb 28, 2020 23:49 |
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tokenbrownguy posted:Humanities master in IT reporting in. I got my job by being vaguely technically capable in a startup environment and when they laid off my entire department, they offered me the IT gig they couldn't fill. That is a bold move. Seems weird to trust them and taking the position. I guess sometimes you just gotta roll the dice.
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# ? Feb 28, 2020 23:53 |
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22 Eargesplitten posted:Stay muted because that way when you involuntarily FTFY Pacra posted:One thing I have never gotten over in this field is the amount of people employed in an IT line of business who don't have the smallest inkling of technical knowledge. not even a smattering Same here. I just had to help a guy get his monitors back online after he plugged a 3rd one into his USB-C dock that only supports two. He's a Customer Support Engineer for our security products. Granted, this is partially Dell's goddamned docks, but still... Zero VGS posted:Anyone get forwarded a variation on this one today? That's hilarious.
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# ? Feb 29, 2020 00:20 |
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Sickening posted:That is a bold move. Seems weird to trust them and taking the position. I guess sometimes you just gotta roll the dice. Double the wage, hourly overtime, and getting out of humanities-adjacent fields (media production) was totally worth it. I was pretty stressed and frustrated at the time, but it was an opportunity to get paid hella well to learn a whole new skillset. Glad I went with it.
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# ? Feb 29, 2020 01:13 |
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CPColin posted:I had a call where somebody asked me a question, so I unmuted to answer, but people started doing crosstalk, so I re-muted while I looked something up that would help my answer. My boss force-unmuted me while the crosstalk was still happening, which popped up an additional dialog box I had to clear to go back on mute. My boss then started doing the whole, "We can't hear you!" bit until I finally unmuted and said, "I'm here, but other people were talking, so I wasn't saying anything." My favorite (as in, most annoying), is one I've covered before. The person who recites the roll every time someone joins, as though we can't all see the participant list. "Hey Colin thanks for joining, we've got Stripe, brown guy, and Darchangel, we'll wait for a few more and then I'd like to discuss our plans for the upcoming AWS build out for--- oh hey Sickening, thanks for joining, we've got Stripe, Colin, brown guy and Darchangel, we're just waiting a moment for anyone else..." And on and on. Maybe no one else experiences this, but I swear I've had probably 10 people like this in my career, so I'm probably not alone here. It's barely annoying, it's just... weird. People are weird on conference calls. People are weird in general. Like people who write long posts about conference calls, those people are really weird. MC Fruit Stripe fucked around with this message at 07:49 on Feb 29, 2020 |
# ? Feb 29, 2020 03:57 |
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You described my worst pet peeve. gently caress people that do that. It’s always the guy with nothing to contribute too. Usually an account manager or sales guy.
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# ? Feb 29, 2020 04:11 |
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lol, yeah, that's why they do it. What else are they going to "contribute?"
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# ? Feb 29, 2020 04:33 |
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they were trained on voice only conference long ago and it never occurred to them that they aren't helping
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# ? Feb 29, 2020 04:47 |
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Or it’s an infosec guy
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# ? Feb 29, 2020 04:59 |
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Engineer just turned on InTune at 6pm on a Friday and blocked everyone's access to email unless they have the InTune app installed. THEN he sent an email to just ITS informing us that he turned on InTune and we're required to install InTune Company Portal App The link was broken, but it was also pointing to the windows store which won't work on Android anyway so I guess it doesn't even matter. I only noticed because I bothered to log into OWA to check on something and saw the message. This was not previously discussed with anyone in ITS. I had a project ticket open to evaluate InTune but haven't made traction because I have way too much other poo poo to worry about switching MDM at the moment. I'm seriously considering just pretending like I saw nothing and leaving that poo poo on all weekend. It's kinda nice not having my phone blowing up from all the work bullshit. I'm legit scared for how my boss is going to react though. Guaranteed he still has no idea. GnarlyCharlie4u fucked around with this message at 05:13 on Feb 29, 2020 |
# ? Feb 29, 2020 05:11 |
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Lol. That’s great.
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# ? Feb 29, 2020 05:12 |
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Yeah I'm batting 1000 this year for "taking days off when major poo poo breaks." Last week I was home the day that my boss changed all the domain service accounts in AD but NOWHERE ELSE so everything broke. Week before that I was home the day that we found out we'd "been hacked" and my boss shut all network access off to everything. I was also off the day that our SAN poo poo the bed and hosed absolutely everything. And then another day following that when we enabled logging and that drive filled up loving all access to all files. Another day that we lost both of our internet providers at the same time. Then again there's been a lot of poo poo breaking constantly and I've been there plenty of days (like every other day this week) when I'm in and dealing with major outages or system wide problems, so maybe that just skews the odds a bit. Edit: LOL HOLY gently caress someone apparently implemented 2FA + Hardware tokens on our VPN in the meantime and never even sent a message about it (or COULDN'T). I know for a fact that nobody has any of those tokens because they're all sitting in a sealed box under my desk right now. I cannot loving wait to see the giant shitstorm of fallout that is coming our way on Monday lol holy gently caress. I work for a loving circus. GnarlyCharlie4u fucked around with this message at 05:37 on Feb 29, 2020 |
# ? Feb 29, 2020 05:23 |
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Thanatosian posted:Most of the good IT people I know got into IT through trying to pirate games as a kid in the 90s. We have more than one person at work who got their first position with us because they built computers at home back in high school.
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# ? Feb 29, 2020 06:03 |
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Good lord. Combining two posts here...GnarlyCharlie4u posted:Engineer just turned on InTune at 6pm on a Friday and blocked everyone's access to email unless they have the InTune app installed.
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# ? Feb 29, 2020 07:53 |
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That environment sounds like IT hell. I'd say just stand clear, enjoy the show and do everything in your power to CYA.
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# ? Feb 29, 2020 08:47 |
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taqueso posted:they were trained on voice only conference long ago and it never occurred to them that they aren't helping I've been trained on Eve Online voice comms. You'll never even think of using anything but push to talk ever again.
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# ? Feb 29, 2020 10:20 |
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Hiro Protagonist posted:I have a humanities master that isn't getting me any work, and going for a PhD looks like it will just keep digging that hole deeper, so I'm considering a career change and am looking at tech. Would it be better to get some of the basic certifications first and try looking for entry level stuff or just go back and get a Bachelor's degree? The standard advice (caveat: there is no piece of advice that everyone agrees on 100%) for getting into IT is to get an A+ and then go looking for helpdesk or desktop support jobs. Once there, look to get out of it into something better within a couple of years, as staying in helpdesk forever can make people wonder if something about you is stopping you from moving up. A+ is a nearly useless certification, but it's a common screening requirement, especially for HR, because they are deluged with applicants and need some way to filter down the number of candidates to review. If you already have a master's degree, presumably you have a bachelor's in something. It is not worth going back to get a second bachelor's in a more related field. IT is like bartending in that a lot of the job can only be learned on the job. You are essentially trying to convince people to give you an interview, and then in that interview you are trying to convince them that you have a troubleshooting mindset, have a basic sense of responsibility, and aren't too goony. If you want additional certifications, Network+ is actually decent, and you can also look at certifications in a specific area of interest. The Cisco Certified Network Associate (CCNA) is the gold standard of lower-level networking certifications, but it is not an easy test, and it was just revamped. You probably won't need any of these except the A+ to get your first IT gig. I would specifically not go any further than a CCNA, or its equivalent in another area, until you have experience; tons of paper qualifications but no experience will raise eyebrows. Personally, I had a bachelor's degree in an unrelated field, an A+, and a Network+ when I got my first IT gig. It did take me a while of applying, and it was before the recession that screwed most millenials. You can also look to intern or volunteer somewhere if you can afford to; getting the first gig with no experience can be tricky.
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# ? Feb 29, 2020 11:29 |
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Antigravitas posted:I've been trained on Eve Online voice comms.
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# ? Feb 29, 2020 12:02 |
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That InTune crap reminds me of an email I got last week. My customer decided that having email synced on a non-company device is verboten and we all have 1 month to remove email from those devices or our account would be locked out. The problem with that is I'm a consultant, not an employee, and I work remote on the other side of the country. The response to how I'm supposed to get email outside of business hours short of being required to carry a corporate laptop paired to my phone at all times has so far resulted in crickets.
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# ? Feb 29, 2020 13:49 |
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MC Fruit Stripe posted:"Hey Colin thanks for joining, we've got Stripe, brown guy, and Darchangel, we'll wait for a few more and then I'd like to discuss our plans for the upcoming AWS build out for--- oh hey Sickening, thanks for joining, we've got Stripe, Colin, brown guy and Darchangel, we're just waiting a moment for anyone else..." Our idiot scrum master can't be bothered to ever look at the participant list in BlueJeans, so she's always asking everyone else if whoever is on the call. On top of this she doesn't keep up with our slack, so even if someone mentions they're going to miss standup/planning/whatever she's like "where's John? Is John on the call?".
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# ? Feb 29, 2020 17:27 |
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# ? Jun 1, 2024 05:35 |
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MC Fruit Stripe posted:Jesus, you could do like a whole case study of all the power dynamics at play here. Do you stay quiet because you're above the fracas, or do you overpower because staying quiet could have you seen as meek? Navigating this kind of stuff is always interesting. Another wrinkle is that I happened to be the only man on the call and I'm painfully aware of how often men stomp all over women in office meetings, so I was even less inclined to interrupt than usual!
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# ? Feb 29, 2020 17:31 |