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A whole lotta people mysteriously emailing at 4:30pm to say the VPN doesn't work. It doesn't work because it is at max capacity and you're only just now trying to connect? 
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Mar 17, 2020 22:12
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It's unreal how much stuff has ground to a halt because of work from home. I'm trying to stay effective but people have completely disappeared, no one's responding to emails or slack. I think work from home for them is lounging on the couch streaming netflix.
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Mar 17, 2020 22:28
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Dumbasses working from home don't realize this is their chance to show that they can be responsible and maybe it won't be a big deal to work from home in the future. Instead I'm sure a lot of them are just screwing around not taking it even a little serious.
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Mar 17, 2020 23:13
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It's quite tricky to stay focused because companies are already talking about laying people off or collapsing entirely
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Mar 17, 2020 23:22
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J posted:A whole lotta people mysteriously emailing at 4:30pm to say the VPN doesn't work. It doesn't work because it is at max capacity and you're only just now trying to connect? We only have 450 licenses at the moment. We have over 2000 computer users. Yuep. No problem 
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Mar 18, 2020 00:52
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GreenBuckanneer posted:We only have 450 licenses at the moment. 2k users. 200 seats. 
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Mar 18, 2020 01:34
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And I was up in arms because I had 20 licenses and needed 60!
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Mar 18, 2020 02:05
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Ratmtattat posted:Dumbasses working from home don't realize this is their chance to show that they can be responsible and maybe it won't be a big deal to work from home in the future. Instead I'm sure a lot of them are just screwing around not taking it even a little serious. this is: 1) pretty reliant on the fact that you have a job where full remote is possible; and, 2) pretty reliant on the fact that you think your job is important beyond a paycheck unless you're like, providing IT support to large corporate healthcare consortiums, which I guess is a separate problem I'm perfectly fine working remote but it's eminently apparent that the majority of my company, for whom telework has been forbidden for basically any reason, is not at all cut out for it and I rely a great deal on them being able to perform. (note: the issue here is not my coworkers in other departments)
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Mar 18, 2020 02:37
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Pissing me off: the influx of people bum-rushing my department stomping their feet demanding they get priority because, "they're the most important." Telling them to figure it out amongst themselves did nothing, they all agree that they're the most important.
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Mar 18, 2020 05:35
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GnarlyCharlie4u posted:Pissing me off: the influx of people bum-rushing my department stomping their feet demanding they get priority because, "they're the most important." Tell them there's fewer WFH slots than there are people bum-rushing your department. They'll sort out who's most important REAL quick that way.
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Mar 18, 2020 06:59
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Neddy Seagoon posted:Tell them there's fewer WFH slots than there are people bum-rushing your department. We'd just get asked to explain why didn't we have enough VPN licenses for the entire office to WFH on zero notice. 
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Mar 18, 2020 07:12
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Turns out relying on licensing makes you inflexible. This post is brought to you by the FOSS gang.
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Mar 18, 2020 09:08
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On the plus side my company is likely going to not have any major problems from this pandemic because we are attached to the trucking industry and that is one industry that is going to keep going.
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Mar 18, 2020 16:53
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This doesn't piss me off, it entertains me
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Mar 18, 2020 16:57
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bobmarleysghost posted:This doesn't piss me off, it entertains me Copy/paste the same question back and see how long you can keep the cycle going!
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Mar 18, 2020 17:01
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bobmarleysghost posted:This doesn't piss me off, it entertains me I forgot we were supposed to read the top in reply to the bottom and wondered for a moment who we were supposed to be laughing at before I got it. I did get my first (completely unnecessary) copy and paste repeat email the other day by the most pedantic contracts person I've ever met which was annoying because I had already comprehensively answered all of those questions for her twice before but apparently not in the exact right way that she wanted 
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Mar 18, 2020 17:49
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Antigravitas posted:Turns out relying on licensing makes you inflexible. Without wanting to get into a FOSS argument, the amount of time pissed away on purchasing licenses is not an insignificant number. It would have been a great time for vendors to let you generate a key for a bunch of VPN licenses that are valid for a couple of weeks to give you a chance to get them purchased, but nope that would be too helpful.
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Mar 18, 2020 19:18
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HiroProtagonist posted:I forgot we were supposed to read the top in reply to the bottom and wondered for a moment who we were supposed to be laughing at before I got it. Yea, email replies structure. I re-worded my Q, pretty much almost a c-p, and the person was apologetic when they replied. > not in the exact right way that she wanted what was her reaction to your reply?
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Mar 18, 2020 19:27
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Thanks Ants posted:It would have been a great time for vendors to let you generate a key for a bunch of VPN licenses that are valid for a couple of weeks to give you a chance to get them purchased, but nope that would be too helpful. My manufacturer gave me a 20 day surge license that automatically turns itself on when we get past our licensed total and back off when we fall under. It's tiding me over while I switch people over to the new VPN system.
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Mar 18, 2020 19:31
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bobmarleysghost posted:Yea, email replies structure. that was when I got the copy-paste response I was describing. at that point I was afraid that if I responded via email anything I wrote would not come off as kind so I just picked up the phone and called. I can see her doing the same thing to someone else today due to my distro being copied and it's just funny but head shakingly stupid.
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Mar 18, 2020 19:41
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"Can you unlock my account in B1?" "Does it say X or Y?" "it says X" "OK, I can unlock your account in A1" Context: Users constantly call the second system they log into the first thing they log into, or vice versa. It makes things confusing because they have totally different passwords, but similar login names. They have their own lockout mechanisms. Add onto this these logins (not AD) can be used for tons of other things, each with their own acronyms. Sometimes, they use a totally different name for the thing that makes sense to their department but doesn't get listed anywhere on the thing they're trying to get into. Bonus points if the thing they call in about is for something rarely used, and almost never called in about, and each of these apps has, usually, a separate PoC (which isn't advertised except in a living excel spreadsheet from 1995) who handles it when something basic can't be managed. 
GreenBuckanneer fucked around with this message at 19:49 on Mar 18, 2020 |
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Mar 18, 2020 19:47
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Monday night: dont come in unless called on Noon yesterday: come in and help get laptops ready for people to WFH Thats all fine and dandy and I'm glad I was asked instead of certain others because "I'm reliable" but also lovely that I get no extra compensation for it compared to my lazy coworkers who are sitting at home doing jack poo poo and still getting their check.
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Mar 18, 2020 20:21
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I could go the rest of my life without ever again seeing the phrase "please advise" at the end of an email.
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Mar 18, 2020 21:39
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Antigravitas posted:Turns out relying on licensing makes you inflexible. We have zero customer-facing services where simply adding a user costs us even a cent, it's nothing but bandwidth, CPU time, and phone minutes. It's been really nice being able to tell customers that the changes they need to their phone system to support remote work won't cost them a cent. That their routers can host VPNs for as many users as their CPUs and/or accelerators can handle. That the videoconferencing platform we were tinkering with internally is going to be made available to anyone who wants to try it at no cost. On the Broadworks platform I used to support we'd have had to buy a few hundred feature licenses to do what I've done this week for free. Thanks Ants posted:Without wanting to get into a FOSS argument, the amount of time pissed away on purchasing licenses is not an insignificant number. It would have been a great time for vendors to let you generate a key for a bunch of VPN licenses that are valid for a couple of weeks to give you a chance to get them purchased, but nope that would be too helpful. wolrah fucked around with this message at 22:57 on Mar 18, 2020 |
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Mar 18, 2020 22:54
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xzzy posted:It's unreal how much stuff has ground to a halt because of work from home. I'm trying to stay effective but people have completely disappeared, no one's responding to emails or slack. I think work from home for them is lounging on the couch streaming netflix. Opposite problem over here. We can't get people to leave. A limited number have been approved for WFH, but they keep on showing up. Management has also approved a larger group of people to work from home...but only 1 day per week. Management also told them that we have laptops for all of them (lol we don't). They also got all butthurt when I suggested temporarily moving some legacy file shares to Sharepoint Online so that people can access the files without having to be issued a laptop.
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Mar 18, 2020 22:54
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We've got an interactive seating plan which shows who's clocked into the building, and it's kind of a thing of beauty to see nothing but "Working remote" status icons over practically everyone's name. Hoping your lovely managers out there can get with the program.
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Mar 19, 2020 08:06
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All those slackers not doing any work when WFM are just screaming to be shown in HRs annual report to C levels on who are nonessential staff to operations.
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Mar 19, 2020 09:44
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"Did you get those slow backups fixed yet?" I kind of need full access to the storage server and the backup server to get that fixed and you insist on running some 12-hour offsite backup instead of letting me make changes and test them with a smaller test backup, so no I can't fix anything until I can actually, you know, work on it. "I'm not technical enough to troubleshoot or fix the issue but I'm going to call support and try to fix it, instead of having you do it." This will likely end up with me getting emailed a support article and asked to 'make these changes like they suggested' 
Bob Morales fucked around with this message at 14:10 on Mar 19, 2020 |
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Mar 19, 2020 13:58
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I just got an email from an I.T. consulting company called "ResultsPositive" 
Dick Trauma fucked around with this message at 17:18 on Mar 19, 2020 |
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Mar 19, 2020 16:56
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Dick Trauma posted:I just got an email from an I.T. consulting company called "ResultsPositive" Was the reps name Corona?
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Mar 19, 2020 18:12
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Our poor network/ desktop guy had to explain the address bar today.
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Mar 19, 2020 18:21
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Maigius posted:
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Mar 19, 2020 19:16
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"There is an address bar in file explorer?"
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Mar 19, 2020 19:28
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My company is having a budget meeting and it looks like years of incompetence plus the coronavirus is leading us to a spending freeze. Essentially, no new projects, no new hires. There might be layoffs and they told us to get ready to take on additional roles. I'm already the company's sysadmin, DBA, cloud admin, operations, and application support (team of 3). not sure what these new roles will be but i have a feeling i'll also need to help out the desktop team and do more end user support. The freeze on projects will be well received, we do so many useless projects here it'll get be great to get some free time out of that.
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Mar 19, 2020 19:39
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I hear my previous employers have decided to stay open and are putting a secretary at the door to with a thermometer and screening for fever. I think if wasn't already fired I would be now lol
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Mar 19, 2020 22:05
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New COO is reporting busy signals for people calling in to a Zoom meeting. Probably a capacity issue but I decided to jump on their handy support chat.code:
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Mar 19, 2020 22:46
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Dick Trauma posted:New COO is reporting busy signals for people calling in to a Zoom meeting. Probably a capacity issue but I decided to jump on their handy support chat.
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Mar 19, 2020 22:52
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tactlessbastard posted:I hear my previous employers have decided to stay open and are putting a secretary at the door to with a thermometer and screening for fever. Someone from HR came round the NOC and took our temps by using a laser thermometer on the back our neck.
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Mar 19, 2020 22:59
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If you're new to Zoom, when you install the client app make sure you go through the preferences and check/uncheck whatever boxes are needed to make sure it mutes your mic by default, shuts off video by default, and doesn't automatically fullscreen the window when joining a meeting. It has basically everything set to the worst possible default and you wanna nip that before you show up for a status meeting in your birthday suit.
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Mar 19, 2020 23:02
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Garrand posted:Someone from HR came round the NOC and took our temps by using a laser thermometer on the back our neck. Were you blindfolded and forced to kneel while they did it?
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Mar 19, 2020 23:03
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