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shouldn't even be allowed to post if your reg date is less than 10 years ago e: gently caress is that a bad snipe, content: wfh setup tickets have finally slowed down, now managers are starting to expect 'work as normal' but I still have a 4 year old office mate so that is never going to happen The Fool fucked around with this message at 19:46 on Apr 1, 2020 |
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Apr 1, 2020 19:42
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The Fool posted:shouldn't even be allowed to post if your reg date is less than 10 years ago https://www.youtube.com/watch?v=9S1EzkRpelY over and over and over.
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Apr 1, 2020 19:49
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The Fool posted:shouldn't even be allowed to post if your reg date is less than 10 years ago Listen some of us later-regdate posters have things to contribute  don't be so....waitwait.... holy poo poo gently caress that's a long time
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Apr 1, 2020 19:54
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Super Soaker Party! posted:Listen some of us later-regdate posters have things to contribute What? Sever - oh wait, where am I?
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Apr 1, 2020 20:00
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Methylethylaldehyde posted:https://www.youtube.com/watch?v=9S1EzkRpelY over and over and over. when the gently caress did my son grow a beard
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Apr 1, 2020 20:02
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The Fool posted:when the gently caress did my son grow a beard He filled his pockets with barbershop hair when you weren't looking, and finally figured out how to get the elmers glue to stick to his face good. Look how proud he is!
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Apr 1, 2020 20:06
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A ticket came in. Under normal circumstances, we have a program where you can request EOL'd computers be donated to a non-profit. This is cool and good and I support it. There's an intake form online, so it's pretty easy. However, poo poo is not normal. We're in full scramble mode with regards to all things hardware. And someone wants us to send 2-10 laptops to a mental health non-profit in SoCal. He sent a ticket because the intake page told him no donations are being made, indefinitely, due to a lack of resources. He even posted a screen shot of the notice in the ticket to acknowledge how he was loving up! He's also been blathering on internal message boards and to our provisioning chat room that he really, really needs us to make this donation, you guys. Eat a bee.
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Apr 1, 2020 20:26
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Dirt Road Junglist posted:Eat a bee.
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Apr 1, 2020 20:57
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The Fool posted:shouldn't even be allowed to post if your reg date is less than 10 years ago But nobody may even be alive in September. 
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Apr 1, 2020 21:03
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This morning has been full of WFH users stealing each others VOIP extensions. There was a list, alas everyone is illiterate.
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Apr 2, 2020 14:53
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https://www.theregister.co.uk/2020/04/02/boeing_787_power_cycle_51_days_stale_data/ Boeing 787s have a millisecond clock in a 32 bit register that overflows, so you have to restart your loving jet every 50 days or it breaks.
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Apr 2, 2020 20:23
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Oh my god I solved that exact issue on our storage servers like two years ago
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Apr 2, 2020 20:44
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Kurieg posted:https://www.theregister.co.uk/2020/04/02/boeing_787_power_cycle_51_days_stale_data/
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Apr 2, 2020 21:48
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wolrah posted:Here's the best part, it doesn't break in an obvious way, but the component that filters out stale data stops working. As with pretty much everything in a commercial airliner, this one failure alone doesn't really cause a problem on its own, but once this has occurred it leaves the system silently vulnerable to a number of sensor failures going undetected that could definitely cause problems. The only potential upside is that they were being forced to reboot the 787s already because the generators stop for the same reason.
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Apr 2, 2020 22:09
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Oh how a simple wrong vlan command can bring down a datacenter and kill everyone's VPN.  It wasn't me, but there should be a buddy system for core network changes. I've been doing it all my life but I still get anxious after pressing Enter.
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Apr 2, 2020 22:27
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A ticket came in last Friday, right before a long weekend, asking for a new shared inbox to be made. New shared inboxes have to be approved by my boss, and then by his boss. The user hit me up yesterday asking when it would be done, so I told them it was pending approval by management peeps. They said they'd check with me every day for updates, despite my promise to let them know when I had anything new to tell them. I was planning to give them a week to hassle me every day about a ticket whose completion is currently out of my hands. They asked me to forward the check-in to my supervisor five minutes after I told them the ticket status was unchanged from yesterday. Being a squeaky, whiny wheel doesn't make me work faster or move your poo poo to the head of the line.
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Apr 2, 2020 22:58
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Kurieg posted:https://www.theregister.co.uk/2020/04/02/boeing_787_power_cycle_51_days_stale_data/ For me, the crazy part is that you posted this and my immediate thought was 'again??'
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Apr 2, 2020 23:17
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less than three posted:Oh how a simple wrong vlan command can bring down a datacenter and kill everyone's VPN. Commit confirm 4 lyfe
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Apr 2, 2020 23:19
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less than three posted:Oh how a simple wrong vlan command can bring down a datacenter and kill everyone's VPN. Juniper has a lot of faults, but goddamn if their commit confirm system isn't amazing. Do the change, commit confirm 2. If you cut your connection or gently caress things up, in 2 minutes its back. Saved me a few trips. Now if only their SRXs were garbage.
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Apr 3, 2020 02:32
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Thomamelas posted:The only potential upside is that they were being forced to reboot the 787s already because the generators stop for the same reason. This one's a lot shorter of a timeframe where I've seen discussion indicating that while it still isn't the biggest deal in the world to reboot every now and then, this bug was probably getting triggered in the real world from time to time.
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Apr 3, 2020 02:33
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One of our users opened a ticket with our outsourced helpdesk asking for Zoom to be set up. It was escalated to my team. We use RingCentral phones and thereforre have RingCentral meetings installed, including the Outlook plugin. 
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Apr 3, 2020 04:13
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kensei posted:One of our users opened a ticket with our outsourced helpdesk asking for Zoom to be set up. It was escalated to my team. We use RingCentral phones and thereforre have RingCentral meetings installed, including the Outlook plugin. We use Webex but the amount of tickets we get for Zoom, SFB etc doesn't even phase me any more.
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Apr 3, 2020 04:20
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When I was embedded with client SOC last year the sheer volume of "plz install <chat thing>" tickets escalated to us was ridiculous. IIRC they used Teams internally and WebEx for external communications and company policy was "no, gently caress off" but the helpdesk would just escalate poo poo to us anyway so we could paste in "no, gently caress off" and send the ticket back down at least three times a day. Same deal for random filesharing sites like Box. Constant refusal to rely on established policy.
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Apr 3, 2020 04:30
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kensei posted:One of our users opened a ticket with our outsourced helpdesk asking for Zoom to be set up. It was escalated to my team. We use RingCentral phones and thereforre have RingCentral meetings installed, including the Outlook plugin. I'm having a particularly rotten day, and also struggling to get my loving AppleTV gen3 to update so I can watch loving TV and not let these edibles go to waste, but that made me pull my hood down over my face and stage-scream into it. I haven't checked in with our tier 1 people lately, but I'm betting they're seeing a lot of that. We have a very small bundle of Zoom licenses (even fewer than Slack license, lol), so there's no way that's going well. We use Google Hangouts internally for the most part, but Goog's codec is shite. I have to dump my settings down to 360p for send and receive or it destroys my GPU, and I'm not alone in that. I also had to install the Skype thicc client today (Sccype?) so I can do therapy, because we tried with the web client last week and it refused to pick up my mic, so I ended up calling my therapist on the phone while also on Skype's video. And since my headset Bluetooth crapped out and I sit next to an HVAC intake, I was holding the phone to my ear the whole time  COVID take me already.
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Apr 3, 2020 04:30
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Dirt Road Junglist posted:I'm having a particularly rotten day, and also struggling to get my loving AppleTV gen3 to update so I can watch loving TV and not let these edibles go to waste, but that made me pull my hood down over my face and stage-scream into it. Duuuude don't give in. I know there is no MMA coming anytime soon but as soon as this poo poo is over we are going to hang out.
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Apr 3, 2020 04:41
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kensei posted:Duuuude don't give in. I know there is no MMA coming anytime soon but as soon as this poo poo is over we are going to hang out. I like you, Kensei. I'm not in despair or anything, just crabby and dealing with a terminal cat. I'll live (I'm too angry to die this young).
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Apr 3, 2020 05:31
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Kurieg posted:https://www.theregister.co.uk/2020/04/02/boeing_787_power_cycle_51_days_stale_data/ I can't believe boeings run on win98se
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Apr 3, 2020 09:57
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Merijn posted:I can't believe boeings run on win98se i can
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Apr 3, 2020 11:36
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It sounds more like Windows 98 first edition to me.
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Apr 3, 2020 14:13
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kensei posted:One of our users opened a ticket with our outsourced helpdesk asking for Zoom to be set up. It was escalated to my team. We use RingCentral phones and thereforre have RingCentral meetings installed, including the Outlook plugin. Doesn't Ring Central use a version of Zoom, just branded for Ring Central?
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Apr 3, 2020 15:51
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Darchangel posted:Doesn't Ring Central use a version of Zoom, just branded for Ring Central? Yes
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Apr 3, 2020 16:53
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D. Ebdrup posted:It sounds more like Windows 98 first edition to me. It's a fork of a fork of a fork of the original windows 95 codebase. They just got it how they like it, browser toolbars and all.
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Apr 3, 2020 23:59
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less than three posted:We use Webex but the amount of tickets we get for Zoom, SFB etc doesn't even phase me any more. We have all of those, and Teams, and NEC meeting center, and Teamviewer, and some other poo poo, 75% of which was deployed thoughtlessly in the span of hours about a week ago, by me, with much protesting, and now the people who told me to just nut up and do it are eating a fuckton of crow.
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Apr 4, 2020 03:29
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Yeah but we don't have to pay extra for another Zoom was my point.
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Apr 4, 2020 03:44
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I'm so glad my job is much more "this is the system we use for xyz, if you got a problem go bother *C level*" I know nearly none of them try
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Apr 4, 2020 05:26
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GnarlyCharlie4u posted:We have all of those, and Teams, and NEC meeting center, and Teamviewer, and some other poo poo, 75% of which was deployed thoughtlessly in the span of hours about a week ago, by me, with much protesting, and now the people who told me to just nut up and do it are eating a fuckton of crow. Other than a small outbreak of Teams use, we've pretty much had it under control.
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Apr 5, 2020 06:11
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LethalGeek posted:I'm so glad my job is much more "this is the system we use for xyz, if you got a problem go bother *C level*" The day after I said this one such C level sent out an email saying Zoom may be a risk and discourages using it unless the client really wants to. Thank gently caress.
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Apr 6, 2020 20:55
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A user sent in a ticket that the pencil icon in Jabber when someone is typing "can be construed as offensive or funny, please look into this if to see if this just a joke or is it something that may lead to more serious IT security issue" 
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Apr 7, 2020 19:13
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less than three posted:A user sent in a ticket that the pencil icon in Jabber when someone is typing "can be construed as offensive or funny, please look into this if to see if this just a joke or is it something that may lead to more serious IT security issue" She is thirsty.
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Apr 7, 2020 19:28
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replace the pencil icon with 
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Apr 7, 2020 19:47
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