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Wibla posted:Then just send them that and ask if you need to post the invoice on twitter with Elon tagged to get poo poo sorted. I already sent that invoice to the service people 3 days ago with no resolution. So twitter is the best way to sort this out? drat, I guess I'll make an account.
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Jun 24, 2020 18:25
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lostleaf posted:I already sent that invoice to the service people 3 days ago with no resolution. So twitter is the best way to sort this out? drat, I guess I'll make an account. Twitter reps usually have more power than your average customer rep to get things sorted out. This is unfortunately true for most companies nowadays.
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Jun 24, 2020 19:21
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FSD was an extra 7k in 2018. If you paid 3k extra then that's only Enhanced Autopilot (which is no longer purchasable, but allows autopilot with lane change but not FSD features) edit: nvm got the numbers wrong, EAP was 5k and FSD was 3k extra on top of that. If you have the invoice you might be able to get it fixed by driving to a service center. Xel fucked around with this message at 20:52 on Jun 24, 2020 |
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Jun 24, 2020 20:23
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Russian Bear posted:Twitter reps usually have more power than your average customer rep to get things sorted out. This is unfortunately true for most companies nowadays. IT's a shame that in order to get stuff done nowadays you have to complain loudly to the entire internet.
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Jun 24, 2020 21:17
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Tesla sounds like they have similar internal bureaucracy to telecom companies...
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Jun 24, 2020 22:31
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On that note, sounds like JD power put them dead last in initial quality for whatever that's worth 
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Jun 24, 2020 22:41
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Unattached seats are gonna do that for you I guess. Opel is making a Mokka EV, looks like they're going for a Manta A look with this one and I loving love it   I mean the paint job, the CUV thing is kind of meh
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Jun 24, 2020 23:21
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gwrtheyrn posted:On that note, sounds like JD power put them dead last in initial quality for whatever that's worth Well that's an easy fix, just pay JD power to put them somewhere else on the list.
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Jun 25, 2020 00:55
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Finger Prince posted:Well that's an easy fix, just pay JD power to put them somewhere else on the list. Is JD Power like BBB then?
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Jun 25, 2020 02:17
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Endymion FRS MK1 posted:Is JD Power like BBB then? No, it’s based on owner surveys. The initial quality survey is sent to owners and leasees of new vehicles after 90 days and asks them to report on issues. Auto makers are then ranked based on the number of problems reported on average. They could game it for money but the results generally make no sense if good scores can be bought. It’s not a very useful measure of absolute quality since buyers of, say, a Lexus might have higher expectations and be more likely to report minor issues than, say, a Chevy. But it can give you some idea of which car makers are doing a better job at meeting the expectations of their buyers when it comes to the initial ownership experience.
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Jun 25, 2020 03:00
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Yeah I got mixed up, you pay them if you want to display the results of the survey. Still, it's not like they're an independent auditor or anything.
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Jun 25, 2020 04:00
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It's even more impressive considering the bazingas who are True Believers wouldn't report issues to JD Power for fear of damaging the cause, but I guess it makes sense as more regular owners buy them
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Jun 25, 2020 05:44
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I wonder how much of that is "Tesla doesn't show you how to use the car a whole bunch, and owners get kinda confused by things they didn't bother digging into the user's manual for." Because it might just be fixable for some of their issues. Someone on other social media who claimed they used to work for JD Power mentioned what owners consider "issues" can be extremely minor poo poo like not knowing how to adjust their seat.
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Jun 25, 2020 06:55
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Westy543 posted:I wonder how much of that is "Tesla doesn't show you how to use the car a whole bunch, and owners get kinda confused by things they didn't bother digging into the user's manual for." Because it might just be fixable for some of their issues. Someone on other social media who claimed they used to work for JD Power mentioned what owners consider "issues" can be extremely minor poo poo like not knowing how to adjust their seat. That applies to every brand to some extent, though maybe more to tesla since everything is in a touchscreen interface. I saw someone complaining that their car didn't have heated mirrors, when in fact the car did, but they only turned on if rear defrost was on. Who reads their owners manual 
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Jun 25, 2020 06:58
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gwrtheyrn posted:That applies to every brand to some extent, though maybe more to tesla since everything is in a touchscreen interface. I saw someone complaining that their car didn't have heated mirrors, when in fact the car did, but they only turned on if rear defrost was on. I do! Games don't come with manuals anymore so this is the next best thing. Going through every page of my Volt's manual right after buying it was magical 
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Jun 25, 2020 07:01
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Endymion FRS MK1 posted:I do! Games don't come with manuals anymore so this is the next best thing. Going through every page of my Volt's manual right after buying it was magical 
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Jun 25, 2020 07:02
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I... might have read my Volt's manual cover to cover over the course of 3 days before driving it much more than like to the store and back. Is... that unusual? 
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Jun 25, 2020 07:14
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Not to me
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Jun 25, 2020 07:20
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I'd say reading manuals and contracts is unusual. I haven't read my owners manual, but I also use almost 0 features of my car....like I don't even use cruise control. That being said, I'm probably in the like 0.1% of people who actually read every lease I signed when I was in university in full, not that it does much good. I also read most of the insane amount of paperwork my parents signed when they bought their house...again for 0 benefit because I'm not a lawyer and they signed it anyways without asking about it
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Jun 25, 2020 07:29
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gwrtheyrn posted:I'd say reading manuals and contracts is unusual. I haven't read my owners manual, but I also use almost 0 features of my car....like I don't even use cruise control. That being said, I'm probably in the like 0.1% of people who actually read every lease I signed when I was in university in full, not that it does much good. I also read most of the insane amount of paperwork my parents signed when they bought their house...again for 0 benefit because I'm not a lawyer and they signed it anyways without asking about it When I signed my lease agreement, I kinda gave the finance guy a look of terror when he said "oh! You're one of those guys who reads the lease agreement front and back before signing. Don't really get a lot of those. Most people just sign and out on their way. Been a few weeks at least." The updated lease agreement form they had been using for the past 6-8 months didn't include gap insurance. The salespeople (and the finance guy) just assumed it did.  (I made them include it in writing.)
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Jun 25, 2020 07:37
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Hell, I bought a manual for my 25-year old truck on ebay (it looks brand new, even the vinyl cover) and am reading it.
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Jun 25, 2020 17:42
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I bought a owner's manual for my '87 Corolla, and read it. Learned how to lock the trunk to keep the inside release from working, and lock out the fold down seats, so the trunk area is actually somewhat secure, among other things.
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Jun 25, 2020 19:23
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Darchangel posted:I bought a owner's manual for my '87 Corolla, and read it. Learned how to lock the trunk to keep the inside release from working, and lock out the fold down seats, so the trunk area is actually somewhat secure, among other things. Are you storing hookers in your trunk?
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Jun 25, 2020 19:28
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Uh, no, why do you ask? Did someone tell you something? Who was it?
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Jun 25, 2020 22:17
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I just finished the entire Model 3 owners manual and learned valuable stuff like ""Never read Caraoke lyrics while driving."
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Jun 26, 2020 02:22
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I've thought about reading the Model 3 manual since I want to buy one after my lease, but they like update it and poo poo? So I don't want to have to re-read it again when I buy the car. Does it come with a paper one?
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Jun 26, 2020 04:07
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I read the owners manual for the Prius Prime and I don’t even own one. (Though considering) You can learn a lot about the features a car has that the website never mentions, and reviewers say it doesn’t. I read the manual for the rental convertible beetle I had as well. I didn’t want to gently caress up the roof.
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Jun 26, 2020 04:11
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Westy543 posted:I've thought about reading the Model 3 manual since I want to buy one after my lease, but they like update it and poo poo? So I don't want to have to re-read it again when I buy the car. Does it come with a paper one?
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Jun 26, 2020 04:30
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Yuns posted:I just found a recent PDF version on Tesla's website while I wait for delivery but the whole manual is full of warnings that the software is regularly updated so diagrams of screens may not match and that not all features are enabled in all markets. Not that it helps you, but the manual is also available through the touchscreen in the car itself.
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Jun 26, 2020 04:53
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Doug Demuro makes $20k/month from reading a manual to idiots on YouTube in front of a car. And so can you
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Jun 26, 2020 08:24
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I'm sorry to burst your bubble, but you forgot a 0 in that estimate.
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Jun 26, 2020 12:15
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My rep was very responsive when she thought I was taking delivery in June but now that I've pushed back delivery I get no responses at all to multiple emails so I'm getting the full Tesla ordering experience now.
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Jun 26, 2020 14:20
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Tesla has no patience for financially responsible buyers.
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Jun 26, 2020 14:35
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Yuns posted:My rep was very responsive when she thought I was taking delivery in June but now that I've pushed back delivery I get no responses at all to multiple emails so I'm getting the full Tesla ordering experience now. Lol owned. They’ll probably reply July 1.
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Jun 26, 2020 15:03
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I got swapped delivery advisors the first one was great and then the second one kind of ignored me so I emailed the first guy who apparently had changed positions. Anyway I guess he put a fire under her. She called me and was really honest “basically I’m slammed right now and gonna ignore the poo poo out of you until they assign you a VIN.” So that’s what I’d probably expect for now. Although like I said in prior post once the quarter is over they’ll probably get better.
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Jun 26, 2020 16:05
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Westy543 posted:I've thought about reading the Model 3 manual since I want to buy one after my lease, but they like update it and poo poo? So I don't want to have to re-read it again when I buy the car. Does it come with a paper one? OK Boomer.
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Jun 26, 2020 17:22
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The car is fully self driving, what does it need a manual for
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Jun 26, 2020 17:39
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Its kinda like an in-flight magazine
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Jun 26, 2020 18:00
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Infinotize posted:The car is fully self driving, what does it need a manual for You don't need to understand your robot overlord. Move along.
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Jun 26, 2020 18:24
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Just saw this Big Boye next to me on the road while going out for lunch. It had a car hauler trailer filled with Teslas, I've never seen it on a public road before. https://twitter.com/Westy543/status/1276591954134876161
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Jun 26, 2020 20:12
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