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I never worked in a call center but I have a crippling fear of phones anyway. I want to blame my years of getting abused by customers working at geek squad but I had problems before then, too. So it's probably that I'm just an anti-social goon. Even in high school, I never called my friends. I'd just wait to see them at school the next day if I had to tell them something. I worked at my previous position for like 8 years and my phone would ring every 5-10 minutes. I only survived because the vast majority of those calls were 30 seconds routine nonsense from the same people who I eventually developed a professional relationship with. But every so often I'd get a call from someone I didn't recognize who sounded unsure of what they needed and suddenly my stomach would drop and I'd start getting cold chills before they even got into it. Sometimes it was nothing, sometimes a single phone call would ruin my entire week. Still, it was rare enough that it wasn't really a problem, and I was so god drat good at my job I was able to just go full robot and quote process out of my way out of any situation. For a while I thought I got over my weird things with phones. Eventually I even started calling in my Chinese food ahead of time instead of just going there and ordering in person! I even made my own doctors appointments! Then, about a year and a half ago, they laid off our 2nd NOC and sprung on us that we were taking over all their responsibilities. Then, a month ahead of schedule, with no warning at all, while my director was in another country and nothing was finalized yet, executive management just up and fired the entire team and told us we were going live starting now. The whole thing was a disaster, but to stay on topic with phones, they just cutover the old IVR options for them to my department. Problem was, a few new departments were spun off to handle business and carrier customers that were put on different options, but nobody told us that. Also, all options on the IVR would fail over to us if the intended recipient didn't pick up. Since the new departments were understaffed, that means we fielded all their calls and didn't even understand what the service even was. My phone anxiety went through the roof. I started dreading going to work. We were getting double the phone calls as normal, and almost all of them we had to tell them you dialed the wrong number. Oh you did dial the option I gave you? Uhh, try again in a few minutes I guess? My non-customer facing department became ground zero for every angry business customer in the company. I started screening phone calls and did my best to be on the phone as often as possible with our local people who I already knew. When we went full WFH, I realized there was no accountability so I just straight up stopped answering the phone. My coworkers knew, and complained, but gently caress them, I don't care and everyone knew I was on my way out anyway. Plus, at that point, anybody with anything important to say switched to e-mail or teams, so almost all of our phonecalls were dumb pointless bullshit. My new position is on the same IVR, but we're wayyyy on the bottom, so low that most people gave up listening to the options by then. My phone rings maybe once a week. Sometimes I don't pick up because I don't feel like it. I like my new job.
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Sep 18, 2020 01:51
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dragonshardz posted:The whole...what, like two blocks of it? Dunno, mate, I don't go down there anymore. It sucked enough before the protests.
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Sep 18, 2020 02:06
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Pagerduty has phoned me more times than everyone else ever has combined. Twice.
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Sep 18, 2020 02:20
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Schadenboner posted:This is also why we don't use them in Ahahahaha that is the best smilie for the US right now
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Sep 18, 2020 07:07
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The reasons for the lack of metric adoption in the U.S. are probably more tied to the lack of an effective administrative state (especially from c. 1980 onwards) which I'd really trace back to the multipolar insanity of federalism but, you know: it's all a complex melange of poo poo and I'll just call it "Capitalism" as shorthand?
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Sep 18, 2020 10:54
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Schadenboner posted:The reasons for the lack of metric adoption in the U.S. are probably more tied to the lack of an effective administrative state (especially from c. 1980 onwards) which I'd really trace back to the multipolar insanity of federalism but, you know: it's all a complex melange of poo poo and I'll just call it "Capitalism" as shorthand? It's because metric is gay and european and communist. Unless you're in the military then it's super manly operator poo poo
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Sep 18, 2020 12:24
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I like Fahrenheit because 0 is pretty cold and 100 is pretty hot and it's not hard to remember 32 degrees is freezing. For daily life, it is a good scale. It's poo poo for science, of course, but for actual life conditions it's good. Aside from that, going metric would be cool.
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Sep 18, 2020 12:38
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A scale based on 12 so you can divide it up easily is p cool tho Wish we all had six fingers, would have saved us so much poo poo
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Sep 18, 2020 12:44
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Data Graham posted:A scale based on 12 so you can divide it up easily is p cool tho Why stop there? Base 16 would have been even better. Although there go your easy thirds though.
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Sep 18, 2020 12:55
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shortspecialbus posted:Why stop there? Base 16 would have been even better. Yeah exactly. Sixths too, they're not without their uses. More so than fifths anyway Binary sequence measures work well for liquids though because it's easy to distribute something by pouring out half of it until the levels are equal Data Graham fucked around with this message at 13:01 on Sep 18, 2020 |
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Sep 18, 2020 12:58
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Data Graham posted:Yeah exactly. Sixths too, they're not without their uses. That's also why cloud cover is measured in "oktas" (eighths).
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Sep 18, 2020 13:01
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I need to go create a gently caress you measuring system where all the units are relatively prime to each other.
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Sep 18, 2020 13:07
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I like metric for volumes/small sizes but miles for proper distances and fahrenheit for temps? It's me: I'm the problem.
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Sep 18, 2020 13:14
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I once worked with a Kelvin and a Rankine at the same time and it made me happy.
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Sep 18, 2020 13:20
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I'm going to start using the Delisle scale for temperature. Summer was nice this year, it's been down to 105 degrees for all of July. Not looking forward to 160 degree winters though.
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Sep 18, 2020 13:32
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Data Graham posted:A scale based on 12 so you can divide it up easily is p cool tho
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Sep 18, 2020 13:46
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Schadenboner posted:I like metric for volumes/small sizes but miles for proper distances and fahrenheit for temps? This is me because of 3D printing.
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Sep 18, 2020 14:42
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Raise your hand if you're in the middle of a massive connectivity issue.
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Sep 18, 2020 15:30
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What, like, emotionally?
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Sep 18, 2020 15:37
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No, that's a normal day. Our VPN just poo poo the bed company wide, and it looks like it's a bigger issue, but it's hard to tell.
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Sep 18, 2020 15:38
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AlexDeGruven posted:No, that's a normal day. Are you on the team that manages the VPN
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Sep 18, 2020 16:04
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I have at least one (Lumen) CenturyLink site offline.
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Sep 18, 2020 16:08
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shortspecialbus posted:Are you on the team that manages the VPN Nope. Just a client, fortunately. Looks like there were/are some blips out on the greater internet, and it caused all of our current VPN connections to go stale.
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Sep 18, 2020 16:21
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shortspecialbus posted:I like Fahrenheit because 0 is pretty cold and 100 is pretty hot and it's not hard to remember 32 degrees is freezing. For daily life, it is a good scale. It's poo poo for science, of course, but for actual life conditions it's good. I like Rankine tbh, it was a nice 531.67°R today
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Sep 18, 2020 16:24
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kensei posted:I have at least one (Lumen) CenturyLink site offline. If CenturyLink caused this poo poo again I'm gonna lol. That's a good way to get your poo poo nationalized.
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Sep 18, 2020 16:27
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ticket time: 6:18 am ticket subject: no connection again this morning ticket body: embedded image of speedtest run 3 minutes before successfully 
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Sep 18, 2020 16:32
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Soylent Pudding posted:I need to go create a gently caress you measuring system where all the units are relatively prime to each other. It's not much of a measuring system; Any dividing factor or multiple of gently caress you is done so against a constant of zero fucks able to be given.
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Sep 18, 2020 16:48
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AlexDeGruven posted:If CenturyLink caused this poo poo again I'm gonna lol. As per the last update I got from our NOC, it is a LEC (Spectrum) issue.
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Sep 18, 2020 16:56
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Collateral Damage posted:I'm going to start using the Delisle scale for temperature. Delisle always makes my head hurt a little bit the first time I read it, then I remember how it works and the headache goes away.
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Sep 18, 2020 18:34
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Fahrenheit is the superior measuring system because it's a beautiful 69 degrees out right now
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Sep 18, 2020 19:52
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Soylent Pudding posted:Fahrenheit is the superior measuring system because it's a beautiful 69 degrees out right now Nice
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Sep 18, 2020 19:57
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nice
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Sep 18, 2020 20:03
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I want to use whatever temp scale that weather forecaster in Phoenix was using when his screen was saying everything was like 1754 and 2386 degrees
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Sep 18, 2020 20:35
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Data Graham posted:I want to use whatever temp scale that weather forecaster in Phoenix was using when his screen was saying everything was like 1754 and 2386 degrees That was just Fahrenheit - it's Phoenix, after all.
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Sep 18, 2020 21:11
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The only acceptable unit of measurement is Kelvin so we can accurately measure the inevitable heat death of the universe.
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Sep 18, 2020 21:14
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“Wickenburg is a total loss” Well, he’s not wrong about that.. https://youtu.be/iXuc7SAyk2s
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Sep 18, 2020 21:39
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Soylent Pudding posted:Fahrenheit is the superior measuring system because it's a beautiful 69 degrees out right now Soon enough you'll have a scorching 69C too in some places.
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Sep 18, 2020 22:27
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Weaponized Autism posted:The only acceptable unit of measurement is Kelvin so we can accurately measure the inevitable heat death of the universe. Rankine is superior for that. After all, it allows for more granular measurement of exactly when it all stops
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Sep 18, 2020 22:41
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RFC2324 posted:Rankine is superior for that. Doesn't it all stop at 0, regardless of Kelvin or Rankine?
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Sep 18, 2020 22:50
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In the twitter "2+2=5" debate I saw some physicist explain how Kelvin only applies to ideal gasses, so with crystaline structures and how they absorb or release energy it's actually possible to get to significantly below zero. They were talking like -400 K.
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Sep 18, 2020 23:05
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