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sfwarlock posted:9/16 (Wed) I think Laidback Larry is a dumbass who thinks he sees an easy opportunity to look good all round by "assisting" in streamlining old procedures into shiny new efficient ones AND mitigate two disagreeing team members. When anyone smart would've taken two seconds to see the procedures exist as-is for a reason and be having words with Ben about not playing with procedures that relate to presumably-stupid amounts of money.
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# ? Sep 22, 2020 03:42 |
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# ? May 27, 2024 03:42 |
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I'm so happy I don't work in IT. It's bad enough in industrial automation
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# ? Sep 22, 2020 03:54 |
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Agrikk posted:gently caress this loving motherfucker for loving making you so irritated that you posted this story and triggering me. I want to dropkick this dude
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# ? Sep 22, 2020 04:04 |
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I'd be writing a strongly worded email to Laidback Larry's boss, asking why he's second guessing my expertise. Also, having flashbacks to the team we acquired in Tel Aviv who flat out, in so many words, refused to do any troubleshooting steps we asked of them. They literally, "NO TROUBLESHOOT, ONLY FIX"ed us. I eventually had to tell the acquisitions manager that they were on their own for any future issues if they refused to follow basic instructions. The one blessing to COVID is that we don't have managers thinking every site needs provisioning services, regardless of their actual infrastructure or the training of their dependent teams (or, god forbid, contractors).
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# ? Sep 22, 2020 04:27 |
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Dirt Road Junglist posted:I'd be writing a strongly worded email to Laidback Larry's boss, asking why he's second guessing my expertise. Ugh, expecting you to fix something without troubleshooting it is the worst. Second worst is being asked why $randomemail got stuck in the spam filter, and then being disagreed with when you say probably because it looked like spam. "But we've corresponded with this person for YEARS!" Doesn't matter, the spam filter is a pattern matching machine that doesn't take personal relationships into account.
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# ? Sep 22, 2020 05:05 |
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dragonshardz posted:Ugh, expecting you to fix something without troubleshooting it is the worst. "Isn't Office 365 supposed to have some kind of AI thing that helps with that?" is one I've heard at least twice in the past few months. Sure, it has "AI". The "AI" thinks your correspondence is poo poo, too.
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# ? Sep 22, 2020 09:24 |
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I don't think it's too unreasonable for a spam filter to look at an email and think 'hmm, these two addresses have been emailing back and forth happily every day for the last 700 days, perhaps I won't suddenly junk this reply because it isn't long enough'
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# ? Sep 22, 2020 10:04 |
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klosterdev posted:Do I need to start writing "or else and this is why" next to every step that could potentially be ignored out of laziness? I do. I still have to deal Catalina Macbooks out in the wild that I can't get remote access to because the single goddamn tick they need to give me remote access hasn't been ticked. Anything else they need that's missed I can sort out IF REMOTE ACCESS loving WORKS. I say that in the document. And yet. :sad trombone:
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# ? Sep 22, 2020 10:07 |
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dragonshardz posted:Ugh, expecting you to fix something without troubleshooting it is the worst. Yeah this is bullshit in any case and spam filters are bad at filtering spam
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# ? Sep 22, 2020 12:02 |
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Makes sense to me to have spam filtering look at longstanding communications. The majority of the successful spam based infections I've seen haven't been random emails from Nigerian royalty but from a company with bad security that got popped. Bob's Artisanal Dildorium gets infected and then the virus propagates by emailing all contacts. Then someone at WidgetCorp says "oh, it's the monthly company branded dildo invoice, better open this email even though the writing is nothing like Bob's and the attachment is named funny."
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# ? Sep 22, 2020 12:24 |
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Dirt Road Junglist posted:I'd be writing a strongly worded email to Laidback Larry's boss, asking why he's second guessing my expertise. This. I'd ask why you're even in the conversation then - either they don't trust your work, in which case they're wasting your time since your input is not valued or they do trust your work, in which case they're needlessly second guessing you. And that's before you point out you had to pull overtime to fix a completely avoidable issue that only emerged because Bob went off script and hosed it up. Lack of accountability in IT triggers me something fierce these days man.
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# ? Sep 22, 2020 15:21 |
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Is there any cloud storage that actually works with people's 400MB Indesign files, or do I have to teach a creative department how to check folders in/out using git?
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# ? Sep 22, 2020 16:13 |
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Don't store large binaries in git. They don't diff or deduplicate. And they're near impossible to remove once committed
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# ? Sep 22, 2020 16:54 |
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Methanar posted:Don't store large binaries in git. This. There’s a blob option, but no one uses it because it sucks and is terrible. Google Backup and Sync with the file sync whatever option, if you’re a GApps house?
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# ? Sep 22, 2020 17:56 |
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comedy option S3 bucket with versioning mounted as an NFS drive https://github.com/s3fs-fuse/s3fs-fuse Methanar fucked around with this message at 18:45 on Sep 22, 2020 |
# ? Sep 22, 2020 18:42 |
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Thanks Ants posted:Is there any cloud storage that actually works with people's 400MB Indesign files, or do I have to teach a creative department how to check folders in/out using git? mega.nz works great with large files. It's a common place to host multi-gig pirated movies, for example. But for that exact reason, some people do consider it a bit shady -- it was founded by Kim Dotcom as a successor to Megaupload, but with paranoid client-side encryption everywhere to make it a lot harder for the feds to do to it what they did to Megaupload. Carefully consider what eyebrows might be raised before you consider proposing it to the corporate powers that be.
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# ? Sep 22, 2020 18:50 |
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Moo the cow posted:I don't think it's too unreasonable for a spam filter to look at an email and think 'hmm, these two addresses have been emailing back and forth happily every day for the last 700 days, perhaps I won't suddenly junk this reply because it isn't long enough' It's not an unreasonable expectation, however, spam filters are dumb pattern matchers and care not.
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# ? Sep 22, 2020 18:55 |
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Methanar posted:comedy option I'll see your NFS drive and raise you Windows mapped drives! https://tntdrive.com/
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# ? Sep 22, 2020 19:40 |
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Kazinsal posted:"Isn't Office 365 supposed to have some kind of AI thing that helps with that?" is one I've heard at least twice in the past few months.
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# ? Sep 22, 2020 21:08 |
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That feeling when a flood of calls and tickets about the new system makes you happy because they're actually using the new system instead of waiting until the old one is gone and suddenly we learn a bunch of specific use-cases need to be addressed. I mean that's basically what happened but I let word permeate that I'm about to axe the old way and nature ran its course.
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# ? Sep 23, 2020 23:05 |
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I'm not inherently against having someone else review procedures. I've found plenty of procedures that were supposedly as efficient as they could be that could actually be reduced down to running a single shell script or outright omit a huge portion of the document because it either was redundant or addressed something that hadn't existed for years. However - I don't just blindly change procedures, I either talk to whoever wrote the procedure (or at least knows anything about it if that person left years ago) before starting and/or when complete. There are some procedures that anyone involved with writing left years ago but they're just stuff about "how linux works" that's changed and nothing that isn't inherently obvious. So far I haven't broken anything and I've been doing it for a decade. Reviewing and streamlining poo poo is critical. The actual problem here is their complete dismissal of everything that sfwarlock is telling them without even any specifics of why he's mistaken on something that could either be "oh yeah i guess that would work" or "no that won't work because XYZ" discussion. It's just some sort of hosed up concept that EVERYTHING can and should be streamlined and shortened. That's horeseshit. Review everything periodically - yes. Shorten everything - no, especially when given a laundry list of reasons why it can't be.
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# ? Sep 24, 2020 01:00 |
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Also crucially, if you removed a step that looked like it wasn't needed and everything broke, you put the step back in.
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# ? Sep 24, 2020 14:46 |
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duz posted:Also crucially, if you removed a step that looked like it wasn't needed and everything broke, you put the step back in. Can't you just make it so that removing the step doesn't break things, tia
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# ? Sep 24, 2020 17:43 |
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Like if you drive your car but forget the step to close your door, how stupid are you? It's the same thing. Is how I relate to our users.
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# ? Sep 24, 2020 17:45 |
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Processes do need to be reviewed occasionally to catch steps that have become obsolete, but review is not "blindly yank steps and claim you were right when it breaks poo poo" E: to use the above analogy, you can likely eliminate the "close door" step when technology advances to self closing doors, or we go Mad Max and doors get in the way during your water raids
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# ? Sep 24, 2020 17:47 |
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GreenNight posted:Like if you drive your car but forget the step to close your door, how stupid are you? It's the same thing. I've opened a car door while the vehicle was in very slow motion and it raised a holy racket of alarms. But I'm also realizing that there's probably a lot of people who don't know and will never know that there's an alarm for that. It's also making me wonder what stupid stuff there's alarms for that are so dumb that it didn't even occur to me that you could do them.
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# ? Sep 24, 2020 17:50 |
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GreenNight posted:Like if you drive your car but forget the step to close your door, how stupid are you? It's the same thing. I don't think using a car door analogy would work here because they can just say "but when I start driving it would just close itself, make your steps automatic too". Gotta use something like "the step you want to remove is putting the gear into drive"
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# ? Sep 24, 2020 18:01 |
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Dr. Arbitrary posted:I've opened a car door while the vehicle was in very slow motion and it raised a holy racket of alarms. But I'm also realizing that there's probably a lot of people who don't know and will never know that there's an alarm for that. It's also making me wonder what stupid stuff there's alarms for that are so dumb that it didn't even occur to me that you could do them. I open my car door while in motion all the time(like once every year or two) because of the door ajar light on the dash, never got any extra alarm.
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# ? Sep 24, 2020 18:01 |
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Some cars are more stupid proof than others. My dads new car will beep at you if you cross the center line without a turn signal.
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# ? Sep 24, 2020 18:14 |
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GreenNight posted:Some cars are more stupid proof than others. My dads new car will beep at you if you cross the center line without a turn signal. One day I'll pay for the antistupid features
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# ? Sep 24, 2020 18:28 |
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GreenNight posted:Some cars are more stupid proof than others. My dads new car will beep at you if you cross the center line without a turn signal. bmws should have this feature except it electrocutes the driver
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# ? Sep 24, 2020 18:34 |
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RFC2324 posted:I open my car door while in motion all the time(like once every year or two) because of the door ajar light on the dash, never got any extra alarm. I learned quickly to stop doing this as a kid, because I used to lock the door in my dad's car and muck around with the internal handle, until I tried it once in a relative's car which had the safety innovation that if you pull the handle from the inside it doesn't give a drat if it's locked or not, and we happened to be doing 80mph.
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# ? Sep 24, 2020 18:34 |
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Jaded Burnout posted:I learned quickly to stop doing this as a kid, because I used to lock the door in my dad's car and muck around with the internal handle, until I tried it once in a relative's car which had the safety innovation that if you pull the handle from the inside it doesn't give a drat if it's locked or not, and we happened to be doing 80mph. I only do this as the driver at <20mph and am hardcore about seatbelts. I always assumed the wind would force it shut at high speeds
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# ? Sep 24, 2020 18:39 |
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RFC2324 posted:I only do this as the driver at <20mph and am hardcore about seatbelts. I always assumed the wind would force it shut at high speeds Well, I was wearing a seatbelt, and maybe the wind would have, but as it goes an adult reached over and slammed it shut.
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# ? Sep 24, 2020 18:40 |
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Those drat adults
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# ? Sep 24, 2020 18:41 |
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GreenNight posted:Some cars are more stupid proof than others. My dads new car will beep at you if you cross the center line without a turn signal. Mine rumbles the steering wheel when that happens. Sometimes the self steering functionality will cause it to touch the paint and that triggers the warning rumble as well so in essence the car is yelling at itself.
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# ? Sep 24, 2020 19:33 |
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duz posted:Also crucially, if you removed a step that looked like it wasn't needed and everything broke, you put the step back in. The insidious thing with modification he made to the process is that the external thing will talk to the computer and the computer will talk to the server and everything looks okay. Except the data from the external thing is being rejected by the server but nothing in the middle of the chain knows that.
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# ? Sep 24, 2020 23:56 |
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sfwarlock posted:The insidious thing with modification he made to the process is that the external thing will talk to the computer and the computer will talk to the server and everything looks okay. Of course because this sounds like "enterprise" type software I'm sure any suggestion that this is a problem will be met with negative care while they continue to make pointless changes to the UI instead.
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# ? Sep 25, 2020 16:37 |
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wolrah posted:That sounds like something that should be considered a top priority client bug, if it just ignores server rejections. It only ignores the rejection if the document isn't followed so that it gets registered correctly! So yeah, its a "works for me" bug
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# ? Sep 25, 2020 16:46 |
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# ? May 27, 2024 03:42 |
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Is anybody using OpenVPN Cloud? I set up a test and linked the auth to our Azure AD really easily, and the performance looks as good as the OpenVPN access server we were hosting locally before. I quite like the idea that the authentication side of things is managed entirely by OpenVPN so that if something goes horribly wrong that breaks RADIUS I can still get in without having to have a local account configured somewhere. Also the way you can choose to connect individual servers to the VPN cloud, or deploy the connectors to route/NAT traffic onto the rest of your LAN, it's quite good if there's only a few hosts behind the VPN that people need access to. The way that the connectors make outbound connections to the OpenVPN service also means I can remove a couple more inbound firewall rules which is nice, and if a site fails over to 4G where there isn't a public IP I can still get to things via VPN. The pricing is per-connection and each OpenVPN connector for routing to a LAN or a service counts as one connection so the costs can grow fairly quickly. It looks a little bit on the expensive side but for lower connection counts it could be decent.
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# ? Sep 28, 2020 16:59 |