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orange juche posted:4 states, you forgot the state where it's hosed until you walk up to look at it, and the errors clear, only to resume as soon as you leave. Observer effect. "That's interesting" covers everything from "What the gently caress is it doing?" to "How the gently caress is it doing that?" to "Why the gently caress is it working now?" It is the floating-point quantum state of hosed that you can't verbalize properly in front of management. Neddy Seagoon fucked around with this message at 10:56 on Nov 23, 2020 |
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Nov 23, 2020 10:53
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orange juche posted:4 states, you forgot the state where it's hosed until you walk up to look at it, and the errors clear, only to resume as soon as you leave. Observer effect. I wish I could close tickets with 'observer effect' to track how often it happens to me, I get sooo many where I currently work and I'm so sure it's just people concentrating when I'm watching them and not the magic IT voodoo they think I possess.
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Nov 23, 2020 12:48
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angry armadillo posted:I wish I could close tickets with 'observer effect' to track how often it happens to me, I get sooo many where I currently work and I'm so sure it's just people concentrating when I'm watching them and not the magic IT voodoo they think I possess. There's a hidden button on the floor next to every user's desk that fixes the problem when you kneel on it.
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Nov 23, 2020 14:17
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Heisenbug
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Nov 23, 2020 14:27
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I used to joke with users that I carried around a hammer in my back pocket so the computers knew what was up.
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Nov 23, 2020 15:48
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Internet Explorer posted:I used to joke with users that I carried around a hammer in my back pocket so the computers knew what was up. My joke was that I had thrown computers out 2nd story windows before when they pissed me off, and they knew that I wasn't afraid to do it again
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Nov 23, 2020 18:50
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Neddy Seagoon posted:"That's interesting" covers everything from "What the gently caress is it doing?" to "How the gently caress is it doing that?" to "Why the gently caress is it working now?" Yeah, "that's interesting" covers the observer effect. Internet Explorer posted:I used to joke with users that I carried around a hammer in my back pocket so the computers knew what was up. I am about two-third serious when I joke with users about the machine spirit knowing what's up when I arrive. Computers are rocks we shoot lightning into and make vibrate so fast they suddenly start doing math. poo poo is loving sorcerous.
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Nov 23, 2020 19:44
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dragonshardz posted:Computers are rocks we shoot lightning into and make vibrate so fast they suddenly start doing math. poo poo is loving sorcerous. Agreed. Though my favourite version of this is "a CPU is a rock we tricked into thinking".
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Nov 24, 2020 14:53
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another day another bunch of calls about zoom disconnecting some of these are actually our fault too so i have to look at them all for real at least the school goes on thanksgiving break tomorrow
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Nov 24, 2020 15:01
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Shugojin posted:another day another bunch of calls about zoom disconnecting Zoom or VPN dropping checklist: Are you on lovely rural wireless? (lol good luck) Are you on a Mifi/hotspot? (probably that) Are you using wifi in your house? (go get an ethernet cable and try again) Are you using DSL/cable? (we will blame the provider) 
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Nov 24, 2020 15:38
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angry armadillo posted:I wish I could close tickets with 'observer effect' to track how often it happens to me, I get sooo many where I currently work and I'm so sure it's just people concentrating when I'm watching them and not the magic IT voodoo they think I possess. It's this. I figured that out back at the ad agency over a decade ago. e. Internet Explorer posted:I used to joke with users that I carried around a hammer in my back pocket so the computers knew what was up. This, but with screwdrivers. It knows I can take it apart. It's not so sure about going back together again.
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Nov 24, 2020 18:52
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Bob Morales posted:Zoom or VPN dropping checklist: It's me, I am the rural ISP! The most common cause by far is "I have fast internet so I told my family they can go here and now we have 10 kids using it (completely defeating the purpose of the school going remote)". Next up is assorted problems from everyone wanting to buy Netgear Nighthawks and them being stupid pieces of poo poo. But sometimes something actually needs to be replaced or adjusted so I need to at least look at them properly
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Nov 24, 2020 20:01
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I live in the rural wasteland of central Los Angeles and we had to switch from Spectrum cable to AT&T Fiber to accomplish the arduous task of "2 people joining zoom at the same time"
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Nov 24, 2020 20:31
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All the HFC networks are saturating like crazy because of the unexpected WFH. You'd think ISPs should be on top of upgrading to fix them but lol that costs money.
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Nov 24, 2020 21:06
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Renegret posted:All the HFC networks are saturating like crazy because of the unexpected WFH. Why would they do that when they could just jack up rates and not upgrade? It's not like you have a choice, especially when you're reliant on the only available internet in the area in order to do your job.
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Nov 24, 2020 21:12
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I live next to a gigantic fiber trunk but because nobody wants to run the cable in my apartment complex, it's the DSLAM for me. This country loving blows.
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Nov 24, 2020 21:12
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ITT: Monopolies are bad for consumers. There, I said it 
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Nov 24, 2020 21:24
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I'm interested to see what Starlink does to local ISPs when they actually have competition, but I'd also rather not fund a company run by a guy who would just -love- to own his own Doomsday Device
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Nov 24, 2020 21:32
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I just want 10G symmetrical with native IPv6, no data caps, no tampering of traffic like every US ISP and carrier does, and a hole to shove a SFP+ cable into for $50-100/month, is that unreasonable to ask for half a century after the internet was invented?
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Nov 24, 2020 21:35
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Biowarfare posted:I just want 10G symmetrical with native IPv6, no data caps, no tampering of traffic like every US ISP and carrier does, and a hole to shove a SFP+ cable into for $50-100/month, is that unreasonable to ask for half a century after the internet was invented? My ISP at least gives me some of this. Straight gigabit Ethernet handoff from the outside mounted ONT, get actual public IP that changes maybe once a year via DHCP. No CGNAT, but also no v6 support yet. No caps, no traffic tampering fuckery, no ports blocked, no ISP provided modem/router required or provided. $109 per month. Its great... just plug in and go. If you want TV service it is done via a separate Ethernet port on the ONT. No screwing around with VLANs, modems, etc.. They did however just get bought out by a larger company. I just hope the new owner continues down this path.
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Nov 24, 2020 21:48
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stevewm posted:They did however just get bought out by a larger company. I just hope the new owner continues down this path. <Morgan Freeman>They didn’t. </Morgan Freeman>
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Nov 24, 2020 22:18
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I'm on symmetrical gigabit for £40 plus another £5 to get a static IPv4 and v6 allocation because the alternative is CGNAT for IPv4 and a dynamic IPv6 which is  Unfortunately the network seems to be run a bit hot or the peering arrangements are just poo poo, I'd happily pay a bit more to have a better network behind it but all ISPs seem interested in doing is having the biggest headline number and just letting people who are a bit fussy leave after their initial term is up, or have them suck it up because where else are they going?
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Nov 24, 2020 22:48
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I’m on 1gb/256mb for $180 a month
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Nov 24, 2020 22:54
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My apartment complex was only wired for Comcast up until about a year ago when another ISP, Starry, managed to get an installation in the building, using a local dish network vs. copper or fiber. Symmetric 200 Mbps connection for $50/month that often runs almost twice as fast as advertised outside of peak hours. Not quite as good as a symmetric fiber connection, and gets a bit packet drop happy when there's bad wind, but it was a good enough option that wasn't Comcast ([edit] and given the most recent Comcast hate after announcing new bandwidth caps, Starry also doesn't have a bandwidth cap). Almost every single resident in the building has since dumped Comcast like a rock in favor of Starry and it sent Comcast into such a panic mode that they sent a rep out to give residents free "breakfast" (i.e. the cheapest granola bar you can get at the local super market) to try and get people to swap back. Unsurprisingly nobody took them up on that offer. MadFriarAvelyn fucked around with this message at 23:04 on Nov 24, 2020 |
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Nov 24, 2020 22:59
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Thanks Ants posted:I'm on symmetrical gigabit for £40 plus another £5 to get a static IPv4 and v6 allocation because the alternative is CGNAT for IPv4 and a dynamic IPv6 which is This screams Hyperoptic. They're on all the major UK IXes but for whatever reason, transit is HE and Zayo
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Nov 24, 2020 23:15
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i get like 20mbps on a 4g connection that is my only option because the ~12mbps copper services were stopped in my area.
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Nov 24, 2020 23:15
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Biowarfare posted:This screams Hyperoptic. They're on all the major UK IXes but for whatever reason, transit is HE and Zayo Bingo. HE is awful, and their CGNAT pool ranges are poor quality in terms of where the old geolocation databases list them at.
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Nov 24, 2020 23:20
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The symmetrical gigabit fiber I get through CenturyLink came with the most garbage router I've ever seen. The tech even warned me "you're probably gonna want to buy you're own router, the wireless on this one is bad." I initially set it up with my router providing the 5ghz wireless and the CLink one providing the 2.4ghz wireless, but the 2.4ghz was basically unusable, so I just use the thing as a wired router, now (it's nice because I use the other router as a switch in my room so I only have to run one cable through the living room). Worth the $85 a month I pay for it, and at least the router they gave me was free. The internet most places around here is garbage, though; the down speeds are usually fine, but I see tons of people at work with 5mbps or less up, which causes issues with our phone systems/core database software. And they complain because "Netflix works just fine!" Well, yeah, because you need close to zero upload bandwidth for Netflix.
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Nov 24, 2020 23:21
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Biowarfare posted:This screams Hyperoptic. They're on all the major UK IXes but for whatever reason, transit is HE and Zayo Price. It's always price.
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Nov 24, 2020 23:30
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We're with Exponential-e at the office for our ethernet service, they have presence in the local exchange and it's their network all the way back to London, and they seem to have a ton of peering arrangements and transit using providers like NTT for other things. I've seen too many startup providers throw everything at Cogent and it's just not worth the tiny savings once you're at the point where you're buying ethernet.
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Nov 24, 2020 23:42
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Cogent sales called me at 2am-5am every single day for the last two weeks
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Nov 24, 2020 23:54
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Rcn was not a popular choice in my area so I got great speeds on a connection they basically didn't care about what you did. FIOS internet only is my choice now especially with a 'new user's rate. I get the advertised speeds and I use it to the max some days. Moving a TB a month between streaming and other stuff. And they look to have given up sending me letters about my ip address being caught in suspect site lists
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Nov 25, 2020 00:34
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I like HE because they sold me 10gbps for $1600 a pop. gently caress users. lol NTT wanting 6k in a datacenter they themselves own.
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Nov 25, 2020 01:45
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Methanar posted:I like HE because they sold me 10gbps for $1600 a pop. gently caress users. I bought a blend in LA for $200/10Gbps Also, pre-holiday shitpost: I actually have a peering session with google just for running large public discord music bots that pull from youtube. 2-digit gigabit traffic lmao
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Nov 25, 2020 01:59
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Well I made it through with basically no complaints about zoom and no users except 2 with legit reasons having weird disconnects so idk what the gently caress was yesterday's problem I mean there was a 3rd guy getting disconnects but I looked and he was pegging his upload all day so it's not weird
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Nov 25, 2020 03:20
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Our national fibre carrier recently announced 4 Gbps fibre connections are available to the home wherever fibre is already available (which is pretty much the entire population). You just need to call them to arrange a swap of your ONU and they need to repatch you to the faster switches. And it costs a bit more, of course. And lol in advance at people who are going to sign up for it but never upgrade their wi-fi router  Also I can get 1 Gbps up/down, no data cap, for 75 USD a month. I don't need that so I pay 55 USD for 100 down/20 up. We had 6-7 weeks of lockdown earlier in the year where everyone worked from home and the Internet wasn't affected. If a tiny little shithole in the corner of the world can do it, wonder why The Graetest Nation On Earth(tm) can't?
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Nov 25, 2020 19:23
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Weatherman posted:If a tiny little shithole in the corner of the world can do it, wonder why The Graetest Nation On Earth(tm) can't? I'm going to guess the number one difference impacting this between wherever you live and the US is geography/size.
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Nov 25, 2020 19:39
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Because competition is completely lacking due to them setting up a system that's technically not a trust, only that the nash equilibrium is local monopolies owned by a few large companies where none are willing to cross into not-their-territory unless is a dense city, and we can't have that nasty government maintaining socialist infrastructure
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Nov 25, 2020 19:45
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Weatherman posted:Our national fibre carrier recently announced 4 Gbps fibre connections are available to the home wherever fibre is already available (which is pretty much the entire population). You just need to call them to arrange a swap of your ONU and they need to repatch you to the faster switches. And it costs a bit more, of course. And lol in advance at people who are going to sign up for it but never upgrade their wi-fi router Because capitalism is our national religion.
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Nov 25, 2020 19:50
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Weatherman posted:Our national fibre carrier recently announced 4 Gbps fibre connections are available to the home wherever fibre is already available (which is pretty much the entire population). You just need to call them to arrange a swap of your ONU and they need to repatch you to the faster switches. And it costs a bit more, of course. And lol in advance at people who are going to sign up for it but never upgrade their wi-fi router Monopolistic corporations with vested interest in padding CEO wallets instead of building infrastructure that people can afford to use. Basically, nationalize ISPs.
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Nov 25, 2020 19:51
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