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Cowslips Warren posted:...Fry's...coupons...chips on sale.... I was also confused lol
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Dec 27, 2020 21:29
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Big Taint posted:I was also confused lol I think the electronics store also sells junk food so yeah, I’m right there with you.
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Dec 27, 2020 22:16
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My local Fry’s has not had any new product in over a year so I expect it to close sometime soon.
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Dec 27, 2020 22:19
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Cowslips Warren posted:No poo poo? drat why? Whoops, sorry, thought you meant Fry's electronics, I haven't heard of a Fry's grocery chain.
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Dec 27, 2020 23:39
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Mill Village posted:My local Fry’s has not had any new product in over a year so I expect it to close sometime soon. Mine has had mostly empty shelves for two years now, and yet is somehow still fully staffed. Occasionally I visit and it makes me sad. They have nothing to buy. I have to wonder if they're actually a front for something at this point.
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Dec 27, 2020 23:47
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Volmarias posted:Whoops, sorry, thought you meant Fry's electronics, I haven't heard of a Fry's grocery chain. Papa Fry sold the chain to Kroger and gave some of the money to his sons who started up the Electronics stores.
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Dec 28, 2020 00:48
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Grabbing someone else’s phone like that is super weird and inappropriate. I would never touch someone’s phone without asking; and even then I go out of my way to never ever do it even if they don’t mind - I mean can you imagine If you dropped someone’s $2k iPhone? Phones do so much more than ring people now that it’s akin to rummaging around in someone’s purse or something. And that’s without even touching on COVID safety.
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Dec 28, 2020 03:25
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I would never touch a customer's phone. Usually they come up to ask about a product and have a screenshot or photo of it. If I grab that phone off them there's a 99% I'll accidentally swipe to their next photo which is guaranteed going to be a shot of their junk.
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Dec 28, 2020 05:21
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Even long before COVID I was really sketchy about touching people's phones because they're usually as filthy as cash. Working in food service, the worst is when people hand you the phone they were just talking into so you can take the order of their spouse/kid/friend/dog when the store has a perfectly functional phone that we sanitize regularly.
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Dec 28, 2020 07:19
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As someone who spent a fair amount of time broke as poo poo ( not bad off really but with no spending money ), I'd just about take someone's arm off at the wrist if they grabbed my phone.
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Dec 29, 2020 15:11
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ErKeL posted:I would never touch a customer's phone. Usually they come up to ask about a product and have a screenshot or photo of it. I learned that lesson the hard way once. A dude came into the phone store, said he couldn't change the background on his phone. I started to show him how, and his gallery was full of him fisting his wife (probably--didnt look too hard or ask any follow up questions). He left the store real quick after that, so on the plus side I got rid of a customer. Edit: another phone store life lesson was that any time someone tried to hand you a phone, it had been in the toilet. I fell for that too many times, and once a customer got mad at me for immediately leaving to wash my hands, as they'd dropped it into a clean toilet.
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Dec 29, 2020 22:35
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I didn’t like touching peoples phones when I worked at Verizon Wireless. Phones are loving disgusting.
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Dec 31, 2020 00:47
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Reminds me of a few stories of when I worked for Verizon. Once a guy bought a new phone and got it activated. He then booked a tutorial with a tech to go over how the phone works, and in between buying the phone and walking back to the tech department he somehow took about a dozen pictures of his dick. He didn't go to the bathroom even, he stuck the phone in his pants in the store. That was the most impressive dick pic phone we got handed anyway. I also once had a very long argument with a guy who wanted me to get the contacts off of a phone that was in a baggie filled with dog poo poo. So much dog poo poo in this baggie the entire phone was not visible. His only explanation was "it was a prank!"
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Dec 31, 2020 02:05
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Finished peak this week. I thought. My boss sent me an email at 1 today, knowing I don't have access until I'm in the store, telling me that peak hours ended last week. So I came in yesterday and the day before and today 30 minutes early, and stayed late, because no one loving sent an email about peak being over last week. She finally texted me today to remind me my hours were back to normal. Also got a lovely mass email to everyone how we should all be doing 27 deliveries a day (we can't self-dispatch, everything is on an auto-router) and hours and start locations will/might be moved around after a few weeks to maximize efficiency. Again, something out of our loving control. Oh, and can't forget we had several vans broken into the past few months. Clearly it's because people left Kleenex boxes out, and not, you know, a loving pandemic.
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Dec 31, 2020 02:44
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I'm sitting here at work furious right now. At the end of November, I did the update to the stores trading hours for each day based on the confirmed December hours email from the area manager and what was live on the website, 5pm close on NYE. 2pm today, there is an email that casually mentions that stores close at 6pm and only 1 state closes at 5pm. Several other store managers called me to check what time I was closing because we were all set for 5pm. Turns out the area manager never passed along the updated hours, so all of our stores in the area have now had to scramble and beg staff to stay back an extra hour on NYE, and now I get to skip meeting up with my wife & kids at the restaurant like we planned, what a joke
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Dec 31, 2020 08:07
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Welp I have a new record for single most worthless item to packaging ratio I have dealt with. I'm not talking a single nut or bolt for a machine. Those I understand even if they're a bit silly. This category goes to the most "You know we sell this poo poo in bulk?" items. The previous record was a single 20oz bottle of water. Tonight I packed a single packet of lemon Kool-Aid. I had to check it wasn't a broken set. Nope, description was "0.23 oz packet". Enough Kool-Aid powder to flavor a single glass of water. Even came with a little gift message. I really hope it was a gag gift. Told one of my managers and he nearly died laughing at someone buying a packet like that for what was probably about $5 of shipping. Ours is not to question why in the trenches of Amazon, just to do. He came back with his own silly story that happened tonight: little old lady got an entire tote worth of "fun packs" to pack out: just some lube and a couple of condoms, basically a convenient set for one or two rounds of fun and not much more. Poor old lady was beet red and too embarrassed to pack the shipments out.
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Dec 31, 2020 13:58
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Alkydere posted:Welp I have a new record for single most worthless item to packaging ratio I have dealt with. I'm not talking a single nut or bolt for a machine. Those I understand even if they're a bit silly. This category goes to the most "You know we sell this poo poo in bulk?" items. I unload trucks on a big chain grocery store and my co-workers are mostly kids. Our store recently started selling some "Your First Sex Toy" vibrators and my 17-and-18 year old co-workers can't cope with us selling them or them being in the health section.
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Dec 31, 2020 14:03
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Alkydere posted:Welp I have a new record for single most worthless item to packaging ratio I have dealt with. I'm not talking a single nut or bolt for a machine. Those I understand even if they're a bit silly. This category goes to the most "You know we sell this poo poo in bulk?" items. Probably a secret santa gag. Also, how do you get a job at an Amazon DC and not realize that you're gonna be handling more sex stuff than a porn convention?
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Dec 31, 2020 14:17
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Coasterphreak posted:Probably a secret santa gag. Zoomers are apparently all Mormons in my experience.
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Dec 31, 2020 14:30
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So is Amazon DC as much of a chew-up-spit-out as said of, say, Chewy? Warehouses for both near me and depending on how far my boss might move my start location (IE to the other side of town) I might jump ship.
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Dec 31, 2020 14:42
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Star Man posted:Zoomers are apparently all Mormons in my experience. In this case it was some old boomer lady. But yeah, if you work at Amazon in any capacity you'll be handling sex toys galore! Cowslips Warren posted:So is Amazon DC as much of a chew-up-spit-out as said of, say, Chewy? Warehouses for both near me and depending on how far my boss might move my start location (IE to the other side of town) I might jump ship. My FC is in the same town as a massive HEB and Walmart warehouse as well (San Marcos, almost exactly equidistant from Austin and San Antonio so it makes sense to put distribution hubs here). Everyone who's worked in either the HEB or Walmart one says that our warehouse is the best of the three to work in. Semi-reasonable expectations of what someone can/should do, most of the heavy lifting involving getting poo poo from point A to point B in the building is done via conveyor belts, fixed hours. No seriously: the one thing Amazon does not do that I've had every other job do is gently caress with your hours. This is your schedule, it is fixed in stone. If management wants to call overtime, HR only hands them a hammer and chisel if the changes are 24 or more hours ahead. At least for warehouse workers, I've heard that the Last Mile delivery can be full of shenanigans. Honestly no matter what it's gonna be a physical job and you're gonna be on your feet the entire shift outside of breaks. So it's really up to you if you think you can handle working that (you probably can since you're thinking of a warehouse job). Beyond that it's all about getting a good pair of shoes, and hoping you don't get an utter rear end in a top hat of a manager (but that last part is just about any job really). Oh and if you have trouble with whatever task you're assigned to, lean on your Learning Ambassadors. That's literally their job to take care of you and figure out why you're having trouble. If you have trouble hitting rate, ask for their help, ask for an official retrain if you have to. You'll be surprised what comes up. Had a little old lady go from panicking and tears at the start of this week to actually enjoying her job because I told her to ask for a retrain. She went from 50 units an hour to over 80, which puts her solidly in the green, with no real extra effort on her part due to one change: put the item in the box first before the dunnage! She was putting the dunnage in then trying to fit the item in afterwards and having to take it out if she put too much in.
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Dec 31, 2020 22:05
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I survived retail 2020
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Jan 1, 2021 09:00
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yo Alkydere how does Amazon load the gayloards that get sent out to USPS area offices and why do I loving hate it?
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Jan 1, 2021 16:28
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Star Man posted:load the gaylords I will never not laugh at this, I am a child
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Jan 1, 2021 17:36
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Star Man posted:yo Alkydere how does Amazon load the gayloards that get sent out to USPS area offices and why do I loving hate it? The little ones are loaded with a semblance of care. The big 7-8 foot tall ones? Those are ideally just loaded with envelopes and small boxes from the flats (envelope and small box) sorter. Once those get pulled off of the sorter and put on the dock the dockworkers only take the time to make sure it's going to the right location before simply tossing anything up top. Big boxes. Big heavy boxes. Giant SIOC-ed weighted blanket boxes. So in short I guess I could say "with absolutely zero fucks, like everything else at Amazon." Yawgmoth posted:hehehehehehehehehehehehehehehehe Sir, sir, I have to ask. ...Are you a Gay Lord? 
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Jan 1, 2021 17:39
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Hello, and welcome to Nerd's Retail Thunderdome, wherein I detail the state of play in my happy happy Hell of Sell. The current state of things in the store is: bad. The current state of my department is: worse. Let's talk about why, volume 1. Reason number one, the policies we have simply do not work. I've complained about it before, but I'll complain about it again; the state of things in untenable. The center cannot hold. When whoever it was in the corporate HQ had the glowing-brained genius idea to change dairy deliveries to be an every day event, he shot the company in the foot, and us in the face. Prior to this change, we'd get dairy deliveries three times a week. This is ideal. Dairy can be very micro-management intensive, even when it's run properly. You have to rotate things. You have to make short-date lists to keep track of items approaching their sell-by date. You have to juggle a fair number of balls, which isn't hard, but can rapidly become 'hosed' and snowball out of control if people or events nudge your elbow. Having space between deliveries allowed for a greater margin of error. It also meant that if something went wrong in one of the other perishable sections, the dairy clerk could rotate to either and help them. Given that dairy is one of the few full-time positions in the store, this potential back-up was critical. So that's gone, now. And if anything caused the dairy person to miss a day, you have to pull someone from another department or a manager to run that truck the same day. Or else. Now imagine that frozen food or another associate also calls out. The new system is basically Ker-plunk, only the straws are employees and the marbles are migraines.
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Jan 1, 2021 20:17
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Alkydere posted:The little ones are loaded with a semblance of care. Don't worry, mail handlers at USPS sorting and distribution centers give zero fucks as well, though they will actually put the little ones into mail pouches so all I have to do is dump them into my sorting hamper instead of grab every single one one at a time. Usually. I live in a place of only ten thousand people and about two thousand in country or on the reservation that receive mail from my office, so there will be big boxes in the gaylords no matter what even on days when we do get like four or five pallets of really big items.
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Jan 2, 2021 00:45
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NerdyMcNerdNerd posted:Hello, and welcome to Nerd's Retail Thunderdome, wherein I detail the state of play in my happy happy Hell of Sell. That seems like more of a staffing issue than a delivery issue? We've always had a dairy load every day, I couldn't imagine the store not getting fresh milk each day at a minimum. We don't rotate milk though. The cold room is behind the shelves and you just fill the shelves from inside the cold room, so everything naturally gets placed at the back. Other stuff gets filled and rotated the old fashioned way, but if there was more than a handful of things needing to be reduced to clear on any given day it would be seen as a significant failure in the system.
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Jan 2, 2021 04:38
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The Lord Bude posted:That seems like more of a staffing issue than a delivery issue? We've always had a dairy load every day, I couldn't imagine the store not getting fresh milk each day at a minimum. We don't rotate milk though. The cold room is behind the shelves and you just fill the shelves from inside the cold room, so everything naturally gets placed at the back. Other stuff gets filled and rotated the old fashioned way, but if there was more than a handful of things needing to be reduced to clear on any given day it would be seen as a significant failure in the system. You're approaching the problem from a direction of logic and sensibility. Think like a manager: "We can't possibly hire more people, then we wouldn't have a lean operation. The less staff you have doing more jobs the better a manager you are."
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Jan 2, 2021 04:50
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The Lord Bude posted:That seems like more of a staffing issue than a delivery issue? We've always had a dairy load every day, I couldn't imagine the store not getting fresh milk each day at a minimum. We don't rotate milk though. The cold room is behind the shelves and you just fill the shelves from inside the cold room, so everything naturally gets placed at the back. Other stuff gets filled and rotated the old fashioned way, but if there was more than a handful of things needing to be reduced to clear on any given day it would be seen as a significant failure in the system. I used to run dairy at a Walmart Supercenter with large daily deliveries. Even with high volume and stocking from the back, you have to rotate because customers only grab from the middle shelves. I think the real point, though, is in what's quoted below: NerdyMcNerdNerd posted:Dairy can be very micro-management intensive, even when it's run properly. You have to rotate things. You have to make short-date lists to keep track of items approaching their sell-by date. You have to juggle a fair number of balls, which isn't hard, but can rapidly become 'hosed' and snowball out of control if people or events nudge your elbow. A skilled dairy manager is actually worth three or four run-of-the-mill workers, easily. Someone that knows their department, knows what's about to go out of date, knows what needs to be ordered for seasonal events, etc - that person can solo operate even a very large dairy department if they have overnight stocking support. If they're working daytime, they can then offer flex support to other departments. An assistant manager that doesn't really "get" what the dairy manager is doing can think they're slacking off, though, or think that the department doesn't really need much manpower. You can put a lot of unskilled labor on a dairy department that's poorly run and still end up with a ton of out-of-dates, customer complaints, and outs during seasonal surges, while a single experienced manager can make it look like they're hardly working while the department runs flawlessly. Edit: Also, while I don't work in retail any more, when you're in the loving Thunderdome of dozens or hundreds of people competing for promotions, it was always the dairy, grocery, and produce people that pushed into those positions most easily at Walmart. Personal merit and real skill were really evident in those spots, and genuine skill could result in enormous savings in manpower or reductions in loss. I know there's a kind of gently caress the management perspective here (with good reason), but if you can save the company tens of thousands of dollars per month because you actually do know how to manage inventory, at least at Walmart, you could easily move up the ladder into salaried positions. litany of gulps fucked around with this message at 05:29 on Jan 2, 2021 |
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Jan 2, 2021 05:18
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litany of gulps posted:I know there's a kind of gently caress the management perspective here (with good reason), but if you can save the company tens of thousands of dollars per month because you actually do know how to manage inventory, at least at Walmart, you could easily move up the ladder into salaried positions. Most places I've heard of, saving the company a bunch of money by being good at your job just means you aren't ever getting promoted from there because then they wouldn't be saving all that money.
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Jan 2, 2021 12:43
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JackSplater posted:Most places I've heard of, saving the company a bunch of money by being good at your job just means you aren't ever getting promoted from there because then they wouldn't be saving all that money. Or they go "<random minimum wage colleague> will be able to be as effective as you, because we tested it in this one store and it worked! Time to eliminate your position!" (6 months later) "Why is stock loss 700% over budget???"
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Jan 2, 2021 13:31
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JackSplater posted:Most places I've heard of, saving the company a bunch of money by being good at your job just means you aren't ever getting promoted from there because then they wouldn't be saving all that money. This was the reason I was given for not getting a transfer: my boss didn't use those words, but he said I did the work of extra employees, and if he let me transfer, that work would go undone. Cannot believe I was in my 30's before I realized do more poo poo, get larger shovel. The funny thing is, I remember back in high school, working in the theater dept, and some older classmate saw me busting my rear end trying to paint as many backdrops as possible, told me to cool it down some: if you give 100% on your first day, the fuckers expect that all the time. Do the base minimum and be fine. Me, being an idiot sophomore, figured he was a moron since he was always getting into fights (and ended up leaving for one of those other high schools for troubled/difficult kids) and decided to always try and do 110% so the bosses would see and thank and appreciate me. I'm sorry, dude. You were so loving right.
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Jan 2, 2021 15:00
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The Lord Bude posted:That seems like more of a staffing issue than a delivery issue? We've always had a dairy load every day, I couldn't imagine the store not getting fresh milk each day at a minimum. We don't rotate milk though. The cold room is behind the shelves and you just fill the shelves from inside the cold room, so everything naturally gets placed at the back. Other stuff gets filled and rotated the old fashioned way, but if there was more than a handful of things needing to be reduced to clear on any given day it would be seen as a significant failure in the system. It's retail in America. From store to corporate, every problem is basically a staffing problem. Also our store is old and we don't have the gravity shelves you feed from the back. We have the poo poo-rear end ones you have to load from the front, which are terrible.
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Jan 2, 2021 15:02
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NerdyMcNerdNerd posted:Also our store is old and we don't have the gravity shelves you feed from the back. We have the poo poo-rear end ones you have to load from the front, which are terrible. My condolences, that must suck.
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Jan 2, 2021 15:16
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Cowslips Warren posted:The funny thing is, I remember back in high school, working in the theater dept, and some older classmate saw me busting my rear end trying to paint as many backdrops as possible, told me to cool it down some: if you give 100% on your first day, the fuckers expect that all the time. Do the base minimum and be fine. Me, being an idiot sophomore, figured he was a moron since he was always getting into fights (and ended up leaving for one of those other high schools for troubled/difficult kids) and decided to always try and do 110% so the bosses would see and thank and appreciate me. This is the number one lesson everyone has to learn before getting anywhere in the employment world. Never, ever allow your boss to realize what you're capable of at 100% effort. If you have a functional brain and the capacity to actually work for longer than ten consecutive minutes without crying, you are already ahead of 90% of your co-workers even when half-assing it (because they're all, like, one-tenth assing it).
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Jan 2, 2021 17:05
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Eric the Mauve posted:This is the number one lesson everyone has to learn before getting anywhere in the employment world. Never, ever allow your boss to realize what you're capable of at 100% effort. At my current job, getting anything done just means you get another even more pointless task to occupy your time. Therefore, I gently caress around on my phone and make everything take as long as I can without raising suspicion because I will still get twice as much work done than my coworkers anyways. I could get my whole day's work done in an hour, but why would I when that'll just mean I get to do some stupid poo poo idiot "project" like double-checking that all these applications from 1998 were uploaded to our DB?
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Jan 2, 2021 19:47
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The Lord Bude posted:My condolences, that must suck. It do.
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Jan 2, 2021 22:10
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Alkydere posted:
This is Best Buy hard-core right now. in Q3 when we hired the Occasional/Seasonals (OS's) we took on a lot, most of them got to work MAYBE a half shift a week. Sure most of them were crap, and we were expecting with people losing jobs that we might get some decent workers but, weirdly, that wasn't true. And with the idea that we would have people sick more often we would need more backup ranks. Made sense. But our hours were cut so drastically to save operating costs that none of these OS's even had a chance to train. Then on black friday weekend about half of them really couldn't even find items in the store or properly ring a person up. Last week I saw a new face in the store, it's wk5 and we are dropping our OS's in wk2 of Jan... and I just saw someone for the first time that we hired in september. Hilarious. Anyways, in my department I hired an amazing employee and usually I get to know my headcounts before we drop the OS's. Now I have to tell him today that he's going to lose his job and I won't know for a couple weeks if I'll be able to bring him back on. I've been learning that as a manager I need to keep things to myself until they are concrete, hope he understands and is patient, I'll find a way to bring him back. It's looking like Best Buy has been taking notes and believes that they can continue to run on a minimal floor employee strategy going forward. Unfortunately what the numbers don't show is that people are being run ragged, and they're only putting up with it now because of the fear of not having a job and health insurance during the pandemic. All the good employees will leave if the current strategy ends. BTW the traditional strategy is to have a few people in each department to help shoppers as they browse and have questions, they have time to downstock between customers if everyone says they're good for now, clean, organize, maybe even do some trainings or read sales numbers or company emails. The current model is there is a host at the door that has to explain how the store works to every single person as they enter, and tell them right there that if theyare going to need an employee for ANYTHING they need to be entered into a queue. Then inside there is like 3-5 floor employees, a sales leader working the Q and pairing people up the second the sales employee is free, and hopefully, a manager to deal with overrides and MOD calls. Basically the sales team has 0 downtime, the customers are pissed because they can't ask simple questions to anyone (they have to go back outside and in the line at my store) if they didn't understand the hosts directions. There is no time for sales employees to downstock, organize, clean, do anything. Lunches have to be planned to the minute to minimize the loss of 2 employees at the same time. Breaks aren't even considered. TL/DR: Best Buy is loving it's store employees hard and it looks to continue into next year.
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Jan 4, 2021 19:18
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Nitramster posted:TL/DR: Best Buy is loving it's store employees hard and it looks to continue into next year. 
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Jan 4, 2021 20:32
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