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Users can't read. "Please don't give out this Mac Pro I am returning to just anyone, my office needs it specifically and we purchased it so please keep it allocated to us." "OK, sure, no problem. We're mostly a Windows shop, so we'll make sure to keep it reserved for your office." "If you're going to just throw it away I'd prefer my team to keep possession of it." "We're...not going to throw it away, we'll keep it on hand and keep a record of the fact that it was special ordered for your office." "OK please don't throw it away, we need it."
dragonshardz fucked around with this message at 18:45 on Mar 1, 2021 |
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Mar 1, 2021 18:43
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dragonshardz posted:Users can't read. To be followed up with "someone asked for a Mac Pro, so we gave them your laptop."
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Mar 1, 2021 18:58
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dragonshardz posted:Users can't read. i have to wonder if this person has previously tangled with an it department that actually did do some stupid poo poo like this. this has the air of someone trying to avoid a repeat of a past event
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Mar 1, 2021 18:58
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Weedle posted:i have to wonder if this person has previously tangled with an it department that actually did do some stupid poo poo like this. this has the air of someone trying to avoid a repeat of a past event Yeah, these are the words of someone who learned a hard lesson. Best thing you can do is reassure them
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Mar 1, 2021 19:03
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KillHour posted:Edit: Yes, I checked, the org chart was updated Saturday and I'm still on it. My heart isn't cut out for this life. My manager now slacks me when he adds a 1:1 letting me know no, i'm not getting fired / things aren't bad et c.
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Mar 1, 2021 19:21
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Okay, now that I have a ton of PMs coming at me with different asks every day people asking ‘how are you doing’, etc. with nothing else is pissing me the gently caress off
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Mar 1, 2021 19:26
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luminalflux posted:My manager now slacks me when he adds a 1:1 letting me know no, i'm not getting fired / things aren't bad et c. The one time he forgets, you're going to have an actual stroke.
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Mar 1, 2021 19:30
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I'm happy to say that after 2+ years with the new boss I am getting less anxiety when he wants to have a quick call unexpectedly. It can get better folks.
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Mar 1, 2021 19:42
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The last time I was out of town my boss texted me if I was available for a call. When I finally got to messaging him back he replied we will just talk about it Monday. I called him that minute and he was like “oh no it’s good news about blah” and I’m like motherfucker you know better.
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Mar 1, 2021 20:37
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duffmensch posted:To be followed up with "someone asked for a Mac Pro, so we gave them your laptop."  Weedle posted:i have to wonder if this person has previously tangled with an it department that actually did do some stupid poo poo like this. this has the air of someone trying to avoid a repeat of a past event Probably, idc, just fuckin' read what i write
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Mar 1, 2021 22:23
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dragonshardz posted:Probably, idc, just fuckin' read what i write They did read what you wrote, but they don't trust you.
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Mar 1, 2021 22:31
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mllaneza posted:I'm happy to say that after 2+ years with the new boss I am getting less anxiety when he wants to have a quick call unexpectedly. It can get better folks. It can get worse too. In my first two jobs, quick calls with managers were praises, promotions and raises. My last two jobs I had to deal with managers who I can only classify as deeply mentally ill and not living in the same reality as I do.
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Mar 1, 2021 22:59
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dragonshardz posted:Users can't read. I'm piling on, but I don't care. This is someone who got hosed over by idiots in the IT department in the past, so don't be an idiot, make sure they keep that Mac Pro allocated to their department.
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Mar 1, 2021 23:22
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Wibla posted:I'm piling on, but I don't care. Yeah no poo poo.
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Mar 2, 2021 01:51
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Agrikk posted:This totally happens to me. I don't care how awesome I'm doing at work, I always feel like I'm about to get called on the carpet every time I get a "let's talk" ping from a boss. Same here. I know I'm going good work and I have a permanent contract, but last week I looked at my phone in the morning and had a missed call from my boss. And he didn't pick up when I called back. Paired with this past loving hell year, your brain starts imagining stuff real quick. Turns out there was something emergency-broken in our system and I'm usually the first one online for work, so he called me.
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Mar 2, 2021 07:30
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I have a weekly 1:1 call with my boss so I'm rarely surprised by anything anymore. If he does call an emergency meeting he usually lets me know in Slack what it's in relation to. Though he made me brick it once when he said "Hey, HR want a quick chat with me and you about conduct" Turned out HR wanted us to investigate someone's slack messages due to racial abuse claims. I think personally it's more of a "I don't know if my job is suddenly going to become surplus to requirements"
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Mar 2, 2021 09:26
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Interesting, I need to speak to someone on my team - he asked for a decision about something yesterday and I said don't do it. He did it anyway and it led to a critical system being inoperable because the user didn't understand my team members over-engineering (which is why I said no, I also said it's not important and we have other priorities which remain not done, sigh!) it feels like a 'we need to have a chat moment' but he had to take his wife to hospital suddenly today - I mean I was just going to wait until next time I saw him to ask him what happened, I feel like you'd never send an 'we need a chat' email in this situation - saying that, we both have to go into the office so we see each other regularly anyway. Maybe this is particularly a WFH issue if people don't pick up the phone (which managers should be doing!)
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Mar 2, 2021 13:59
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dragonshardz posted:Users can't read. Most reassuring thing you could have done for the user here is probably put a sticker (a real one, not a post-it that would fall off next time you pick up the machine) on it, in a conspicuous place, with a note of date, name, department, and a ticket number reference.
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Mar 2, 2021 14:17
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nielsm posted:Most reassuring thing you could have done for the user here is probably put a sticker (a real one, not a post-it that would fall off next time you pick up the machine) on it, in a conspicuous place, with a note of date, name, department, and a ticket number reference. Could also send the user an email every quarter or so and say 'hey we have this laptop assigned to you sat here doing nothing, is that ok, do you need it yet?' and they will realise you are actively looking after it and love you forever Definitely sounds like a user that has been bitten in the past - I have to admit I've made a habit of writing on a whiteboard who a PC is for as deliveries arrive in so I don't give them out to the wrong people and I am very very stringent on my asset register for exactly this reason.
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Mar 2, 2021 14:34
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Hey user x, where is that laptop we assigned to you? It hasn't signed into the network in 6 months "Oh I took it home"
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Mar 2, 2021 14:36
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Well isn't that what laptops are for, remote working? I'm assuming he is working from the office so doesn't need to use the laptop.
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Mar 2, 2021 14:42
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Last year: "Hey Bob can you look into using SSO for these web apps we are going to start using? Managing passwords sucks!" Sure, we can do it, blah blah. "Oh crap, it's going to cost us $4/user for each app? gently caress this poo poo" Today: "Hey Bob we can get 75% off <popular SSO provider>, lets get this going!" Uhh aren't we still going to have to pay each app to use SSO?
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Mar 2, 2021 14:53
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Steakandchips posted:Well isn't that what laptops are for, remote working? More like took it home for his kids to use or something. We have remoted into laptops and saw them being used for at-home learning etc.
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Mar 2, 2021 14:54
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My favorite tickets are stuff from my manager to "Check to see what groups Joe Smith is in" Couldn't you have found this in AD in the time you took to write the email?
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Mar 2, 2021 16:56
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Maybe he's in something really funny and your manager just wants to share a laugh with you. Don't be rude 
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Mar 2, 2021 17:26
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Bob Morales posted:More like took it home for his kids to use or something. We have remoted into laptops and saw them being used for at-home learning etc. This isn't that big a deal.
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Mar 2, 2021 18:01
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Bob Morales posted:Last year: $1/user/app is cheaper than $4/user/app. What's the issue?
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Mar 2, 2021 18:02
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Steakandchips posted:This isn't that big a deal. bob works in healthcare so sharing a work computer with family might be a hipaa concern. otherwise i totally agree. that's life for working parents now. that laptop might be the only thing in the house with a webcam
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Mar 2, 2021 18:03
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Very much not pissing me off: Powershell 7.0 added "-QuoteFields" and "-UseQuotes" switches to Export-Csv. -UseQuotes even has an "AsNeeded" setting where it only adds quotes to fields that contain the delimiter character. PowerShell is so loving awesome.
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Mar 2, 2021 18:18
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Steakandchips posted:$1/user/app is cheaper than $4/user/app. No, the SSO service provider is providing the discount. You still have to pay full price to every app you want to use it with.
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Mar 2, 2021 18:37
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Weedle posted:bob works in healthcare so sharing a work computer with family might be a hipaa concern. otherwise i totally agree. that's life for working parents now. that laptop might be the only thing in the house with a webcam Also, we are a little short on laptops right now. Either way, it's not your employer's job to provide you with a laptop for your kid.
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Mar 2, 2021 18:37
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Steakandchips posted:$1/user/app is cheaper than $4/user/app. The issue isn’t with the identity provider. The issue is with these folks: https://sso.tax
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Mar 2, 2021 18:45
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Cat Army
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Bob Morales posted:Also, we are a little short on laptops right now. Either way, it's not your employer's job to provide you with a laptop for your kid. No it's not, but employers who act like dickheads throughout covid are going to find good people bouncing out as soon as the opportunity arises. Right now is the time for cutting employees slack and not giving a poo poo if their kid is using their laptop to do homework on or whatever.
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Mar 2, 2021 18:57
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Thanks Ants posted:No it's not, but employers who act like dickheads throughout covid are going to find good people bouncing out as soon as the opportunity arises. Right now is the time for cutting employees slack and not giving a poo poo if their kid is using their laptop to do homework on or whatever. Eh... in so far as it doesn't get you in regulatory trouble. A vector for HIPPA violations is a good reason to be a sticker for the rules there. But for like the John Q. dude pushing TPS reports sure, as long as the employee realizes that it's not their device, there's no guarantee that little Tommy's science fair project will be backed up/retained, and that corporate IT isn't there to support your personal use.
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Mar 2, 2021 19:20
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So I'm starting to get a bad feeling about some changes at my job. My team has a new manager/department head. She started last month and seems to be decent. During her first week, I mentioned that when she has a chance, I'd like to go over some stuff and give her an idea of various projects/plans that I had been working on with her predecessor. Nothing really critical or time sensitive, but important enough that I wanted to go over it all in person. One of the big items is the equipment I was going to purchase for this year, but due to various reasons I'm probably going to have to push to next. No big deal, the funding source for it has plenty of cash and can only be used for equipment purchases. But the dollar amount is going to be about $150k for everything (new playout server, switcher, graphics system, etc) so I'd like to tell her early and let her know why. It's been almost a month now and I still haven't been able to talk to her for more than five minutes. So do I write up everything in an email or remind her that I need to go over projects? Things are starting to come up where I need direction or if I told her what is going on it would cut down on some mis-communication. Any suggestions?
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Mar 2, 2021 22:26
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I dunno, schedule a meeting?
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Mar 2, 2021 22:58
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Yeah ask for a meeting and if you get ignored, stick one in her calendar. New people are busy and being pummeled with new stuff left and right. There's no way she remembers.
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Mar 2, 2021 23:05
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KillHour posted:Yeah ask for a meeting and if you get ignored, stick one in her calendar. New people are busy and being pummeled with new stuff left and right. There's no way she remembers. Yeah, this. Send a meeting request, and be specific with the agenda for the meeting.
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Mar 3, 2021 00:36
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Boss:  FW: MS-ISAC CYBERSECURITY ADVISORY - Multiple Vulnerabilities in Google Chrome Could Allow for Arbitrary Code Execution - PATCH: NOW - TLP: WHITE Me:  Boss: FW: MS-ISAC CYBERSECURITY ADVISORY - Multiple Vulnerabilities in Microsoft Exchange Server Could Allow for Arbitrary Code Execution - PATCH: NOW - TLP: WHITEMe: I literally emailed you about that first thing this morning. I was going to install it last night but I fell asleep. I'm going to do it tonight, is that alright? Boss: Won't that require a reboot? Me: ....yea? Boss: Hrmm let me think about it
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Mar 3, 2021 16:19
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Either find a way to push that guy out of the organisation or get a new job
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Mar 3, 2021 16:22
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