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I love dogs. Other people may not. I also concede that they stink and will piss/poo poo on things. Just doesn't seem like a good thing in large amounts in the office.
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Jul 8, 2021 21:54
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George H.W. oval office posted:gently caress bringing your animals to work. But then you'd be stuck in the kennel all day?  This lil fella is a good WFH buddy, until he gets bored 
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Jul 8, 2021 21:56
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Bring Pugs in to offices so they can snore on call bridges for you.
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Jul 8, 2021 21:56
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aaronp posted:In regards to docking stations, we used to use them but in preparation for our offices reopening this year I pulled the trigger and replaced every one of our monitors with USB-C models, so we no longer bother with docks. It's fantastic. We can't get Lenovo hardly at all. I don't know if it's us, Lenovo, or our supplier pissed off Lenovo. I gotten maybe a dozen Lenovos since they brought out the new T14 and 8th Gen (?) X1C. The supply chain issues don't stop managers and HR hiring assholes on 1 week or less notice, of course. Folks, even the 2 weeks we used to request isn't enough any more. Sorry about your new hire getting a crappy 3-year-old loaner. devmd01 posted:every day is bring your dog to work day when you wfh  edit: This is how Bear helps em work: 
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Jul 8, 2021 22:01
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I would buy a rumba.
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Jul 8, 2021 22:12
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Also if dogs at work became normalized all cat owners should get private offices and be allowed to bring their cats in too.
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Jul 8, 2021 22:48
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Just got an urgent email from our general counsel because somehow he smashed one of his LCDs with his TV remote. During a Zoom call.
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Jul 8, 2021 23:20
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Dick Trauma posted:Just got an urgent email from our general counsel because somehow he smashed one of his LCDs with his TV remote. During a Zoom call. lol
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Jul 8, 2021 23:22
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Dick Trauma posted:Just got an urgent email from our general counsel because somehow he smashed one of his LCDs with his TV remote. During a Zoom call. 
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Jul 8, 2021 23:42
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Dick Trauma posted:Just got an urgent email from our general counsel because somehow he smashed one of his LCDs with his TV remote. During a Zoom call. Tell him he should make sure that the wii remote wrist strap is tightened and to hold it securely next time.
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Jul 8, 2021 23:52
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Sickening posted:I love dogs. Other people may not. I also concede that they stink and will piss/poo poo on things. Just doesn't seem like a good thing in large amounts in the office. I used to work at a startup that had a dog frequently there. One of the sales guys (not even an owner/partner, just salesman) would bring his Corgi in every day. It would steal things from your desk and hide them. It was rather disruptive I think the problem is that if one guy brings a dog, then everyone needs to be able to. I have a medium sized brown dog, she just sleeps under my desk all day but I imagine maybe having four dogs in the office is a problem. 
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Jul 9, 2021 00:12
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Jerk McJerkface posted:I have a medium sized brown dog, I would be very unhappy working in a dog office unless I got a private office for my cat and could avoid interacting with the dogs always, but I do like the contrast you presented here, where someone else has a corgi but your breed of dog is 'medium brown'.
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Jul 9, 2021 00:15
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Happiness Commando posted:I would be very unhappy working in a dog office unless I got a private office for my cat and could avoid interacting with the dogs always, but I do like the contrast you presented here, where someone else has a corgi but your breed of dog is 'medium brown'. Allow me to introduce you to the prestigious breed, the American Brown Dog: Jerk McJerkface posted:So we just got a dog from a rescue, and we looked for months before settling on this girl: Pet Island Response: Instant Jellyfish posted:Got yerself an American Browndog. I'm not sure why they thought aussie because she doesn't look anything like an aussie and if she's chill and loves little kids probably doesn't act anything like an aussie either. It's really hard to say with generic browndogs like that because they're usually a mix of a bunch of different things. She's a cute girlie and I'm glad she's working out for you though
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Jul 9, 2021 00:27
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Does anyone use Cohesity? How can I make it so it's not horrible? I feel like I have to bounce around to 30 different views to see what's being backed up, let alone how to adjust configurations.
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Jul 9, 2021 00:47
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Had a security incident today, 20x normal traffic, fuzzing and hammering auth endpoints. Scrambled to respond, broke a feature, accomplished nothing and the attackers went away on their own 
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Jul 9, 2021 00:53
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Cat Army
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Offense works
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Jul 9, 2021 01:13
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Why tf are faxes still a thing and why tf can't the IT director correctly punch down a two wire POTS line on a 66 block and save me an hour or two of troubleshooting?  He's actually a cool guy and good boss it was just funny when later he said "yeah, it did feel kind of loose" regulargonzalez fucked around with this message at 04:09 on Jul 9, 2021 |
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Jul 9, 2021 04:06
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regulargonzalez posted:Why tf are faxes still a thing and why tf can't the IT director correctly punch down a two wire POTS line on a 66 block and save me an hour or two of troubleshooting? Faxes are still a thing because of HIPAA and other similar things that require compliance. Lots of law offices still use them, but eFax solutions are definitely the better option than some "managed" software that connects to the big scanners in the office to use the fax line(s). I'm surprised the IT director is able to punch down anything, in any organization. I'm a senior network engineer and I couldn't do so without looking up the standards and trying a few practice runs first.
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Jul 9, 2021 04:28
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The only thing I'm punching these days is jr engineers asking me to punch down something.
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Jul 9, 2021 04:55
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I learned how to do punch downs when I started, and could probably still do it, but I'm really not surprised to hear anyone in IT, let alone a director, doesn't know how. I really don't think it's a widely-used skill these days. Kind of like making cables.
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Jul 9, 2021 04:55
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I'm colorblind, so I always felt people using it as a badge of honor was annoying in the first place. Ohhhh, look at me, I can shove a couple of wires in a hole and then use as tool on it. What talent. gently caress off with your functioning cones.
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Jul 9, 2021 05:11
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Hey now, I'm the IT director at my company and I sometimes still happily punch down cables and (very rarely) crimp some cables. But yeah, isn't something you do much these days, usually it's just contracted out.
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Jul 9, 2021 06:04
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Internet Explorer posted:I learned how to do punch downs when I started, and could probably still do it, but I'm really not surprised to hear anyone in IT, let alone a director, doesn't know how. I really don't think it's a widely-used skill these days. Kind of like making cables. Same, but not 66 blocks. I've only ever done 110s when stringing new or updated wiring. I had a neat tool that would pop down and cut the ends off all 8 strands at once on the patch panel (you could also get ones with a 5 pair head). Still had to use the single strand tool on ports on the floor. I'm glad I learned how, but I'm even more glad I haven't had to do it in the last 20 years.
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Jul 9, 2021 09:12
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Spoke with someone today who has an office of about 20 people and their way of doing internet failover is to have two entirely separate ISPs, two firewalls, two switches, and then run two cables to each desktop. If the primary internet service goes down the staff are instructed to unplug one cable and plug the other one in.
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Jul 9, 2021 11:18
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what
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Jul 9, 2021 11:40
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Patching yourself into the backup network all the time to get the full bandwidth to yourself ftw
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Jul 9, 2021 11:43
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Thanks Ants posted:Spoke with someone today who has an office of about 20 people and their way of doing internet failover is to have two entirely separate ISPs, two firewalls, two switches, and then run two cables to each desktop. If the primary internet service goes down the staff are instructed to unplug one cable and plug the other one in. I would ask them if they enabled the back flow prevention on both routers to avoid the overflow internet leaking into the other circuit.
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Jul 9, 2021 14:13
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Thanks Ants posted:Spoke with someone today who has an office of about 20 people and their way of doing internet failover is to have two entirely separate ISPs, two firewalls, two switches, and then run two cables to each desktop. If the primary internet service goes down the staff are instructed to unplug one cable and plug the other one in. Someone really likes running cables and having twice the switches, but is also terrified of basic firewall configuration. A true dilemma.
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Jul 9, 2021 14:19
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Thanks Ants posted:Spoke with someone today who has an office of about 20 people and their way of doing internet failover is to have two entirely separate ISPs, two firewalls, two switches, and then run two cables to each desktop. If the primary internet service goes down the staff are instructed to unplug one cable and plug the other one in. I thought that this was the plan for any office of 20 people that was smart enough to have two ISPs.
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Jul 9, 2021 14:21
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smart enough to have two ISPs, not smart enough to actually setup proper network redundancy.
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Jul 9, 2021 14:24
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Happiness Commando posted:Are you recreating a ticketing system in Excel? That's less than ideal. Can you go into a little more detail about what you're tracking and how? I just need something other than Word, Excel, or Outlook for managing my tasks, especially because inevitably I go to do a task and find three prerequisites; I'd like to be able to organize that without doing a whole lot of copy/paste poo poo. I don't really need a ticketing system for user service at the moment, for one because the folks here know I have no IT background and don't trust me at all*, for two because if they have an issue they just come find me. I don't think the owner would play ball with me instituting a ticket system either, he might see it as petty). I only mentioned it because I'd heard some of y'all use your ticketing systems for tracking task completion. I suspected I might be barking up the wrong tree so I asked here. *(I had to argue with a user to get his MAC address yesterday, because he read on the internet you shouldn't give your MAC address to anyone if it's being used in a MAC whitelist... he did not recognize that the IT guy setting up the filter is excluded from this rule...)** **Yes I know MAC Whitelisting is dumb but it's what the boss wants and it's not a battle I want to fight right now Internet Explorer posted:There's free ticketing solutions out there, FreshDesk free tier might be worth a try. If you're looking for a bunch of ITSM tools in one, and have nothing today, you could probably do worse than a starter plan of FreshService, which is their full ITSM suite and not just ticketing. FreshService has some project management tools built in, otherwise you can check out something like Trello/Planner/Azure DevOps. Thanks, I'll take a look at those solutions. I don't need collaboration because I'm "it" as far as IT is concerned, but I do want to ensure I start good documentation habits now. I only mentioned asset management because of all the ancient hard drives propping this place up. I've got Dashlane for passwords right now, I still need to share login info with the owner and the outgoing "IT Guy." However, in previous conversations he's made it clear he's super wary of password managers, so like, I dunno that I'd be doing any good for my own reputation right now until I've established myself as an "expert". scott zoloft posted:Project tracking (aka big to-do list with sub to-dos) - Microsoft Project is decent for this. Can also accomplish the same thing with excel and a gant chart template or some poo poo. Oh man yeah SSDs are totally the way to go, I only hope that I can convince the boss to shell out for them instead of what is currently happening; wiping hard drives from decommissioned PC's is what I have currently been instructed to do... PC's from 2013, mind you... Wibla posted:We use Ganttproject, its open source and free. I'll have a look at this one too. Thanks for all the help folks, I've certainly got plenty of projects to work on. Beach Bum fucked around with this message at 16:10 on Jul 9, 2021 |
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Jul 9, 2021 15:53
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CommieGIR posted:smart enough to have two ISPs, not smart enough to actually setup proper network redundancy. Eh depending on the firewalls and switches involved ISP failovers are a bitch. Reasonable for a 20 person office imo
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Jul 9, 2021 16:20
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i am a moron posted:Eh depending on the firewalls and switches involved ISP failovers are a bitch. Reasonable for a 20 person office imo If you spend the money to have double infrastructure, you would be better off setting up redundancy correctly with that money instead.
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Jul 9, 2021 16:37
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You ever seen an entire office connected to the internet by ViyOS installed on a repurposed desktop computer? I’ve seen some poo poo. The firewalls capable of doing that are probably still more expensive than using a couple pfsenses or something you janked together, and to their credit they’re actually trying to do something so A for effort B for execution
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Jul 9, 2021 16:39
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i am a moron posted:Eh depending on the firewalls and switches involved ISP failovers are a bitch. Reasonable for a 20 person office imo There are much better ways to do this, like Enterprise rated firewalls with dual WAN. Its absolutely insane for a 20 person office. i am a moron posted:You ever seen an entire office connected to the internet by ViyOS installed on a repurposed desktop computer? I’ve seen some poo poo. The firewalls capable of doing that are probably still more expensive than using a couple pfsenses or something you janked together, and to their credit they’re actually trying to do something so A for effort B for execution pfsense supports dual/redundant want. You don't need two of them. You need better hardware.
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Jul 9, 2021 16:59
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i am a moron posted:Eh depending on the firewalls and switches involved ISP failovers are a bitch. Reasonable for a 20 person office imo SonicWall 2040 for example. drat thing never would fail over to our backup line.
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Jul 9, 2021 16:59
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So why doesn’t IT just change what’s plugged into the firewall?
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Jul 9, 2021 17:10
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CommieGIR posted:There are much better ways to do this, like Enterprise rated firewalls with dual WAN. Its absolutely insane for a 20 person office. You want an enterprise firewall for a 20 person office? Lol that is the definition of small business dude I mean I don’t really know or care about pfsenses and I’d stub my toe than work on some small business firewall poo poo. But they won’t have a lot of technical skills (even with some MSP) and if it works for them, who cares nitsuga posted:So why doesn’t IT just change what’s plugged into the firewall? They probably don’t have IT
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Jul 9, 2021 17:13
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i am a moron posted:I mean I don’t really know or care about pfsenses and I’d stub my toe than work on some small business firewall poo poo. But they won’t have a lot of technical skills (even with some MSP) and if it works for them, who cares pfsense is like the epitome of what a good small business firewall is, because you just need 2-3 NICs and some old enterprise hardware and it'll run for years without intervention.
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Jul 9, 2021 17:18
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Beach Bum posted:
The sooner you are collecting stats and logging data and metadata in a permanent, searchable form, the better off you will be. At some point in your tenure, someone is going to say 'My fleem has been broken for 6 months and you haven't done anything about it! I'm losing 4 productive hours each day because of it, I need you to drop what you're doing and fix it now or I'll get the CEO to fire you!' If you have a ticketing system where literally everything is logged you can then search it and either say' oh, poo poo, you're right, looks like I've fixed it 4 times in the last month alone. Let's get CEO to approve a new gargleblaster for you, that will fix it' or you say 'huh, that's weird, I log literally every single request everyone has ever made of me, and I can't find one at all, can you show me the last email you sent me about it?' If you don't have a ticketing system, or an excel spreadsheet or whatever, you get to hem and haw and not necessarily look the most competent. Obviously this is a fictional contrived example, and workplace culture and politics do vary quite a bit from place to place, but you will be doing future you a great service by looking into one of the free solutions people have posted and trying it out sooner rather than later. Your users don't need to know about it yet, nor does the CEO if it's just a system you use to make sure you're getting to everyone's requests in a timely manner and tracking that they are completed permanently to everyone's satisfaction, as well as recording what solutions you used to save time in the future if the same problem reoccurs. Those are good things. And keep posting here and asking questions.
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Jul 9, 2021 17:24
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