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That happened to us twice. You are not alone in this. I feel your pain, although I was fortunately only playing a smallish role in re-implementing twice.
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Aug 5, 2021 13:11
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Arquinsiel posted:I used to get that on LinkedIn all the time for some reason. I had an actual in person friend of mine do this. Dude started working at a b2b telecoms company and gave me his card, said if my company (a big six energy firm where I was, at the time, middle management at best) was looking to get new mobile phone or land-line contracts or change phone platform to let him know. Dude, I barely get to decide what my own six direct reports do, why would you think I could make any decision on those sort of purchases for a multinational with tens of thousands of employees?
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Aug 5, 2021 14:22
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shortspecialbus posted:That happened to us twice. You are not alone in this. I feel your pain, although I was fortunately only playing a smallish role in re-implementing twice. It's a really great system, too -- AtSpoke -- but Okta's acquired them, and my company is an Azure house. Shout-outs to Spoke if you've got an Okta environment, use Slack, and need a "smart" ticketing system, though. The integration is really powerful and eliminates so much email spam, and the machine learning can be so useful. Features on their roadmap are also pretty exciting! Edit: why do i get excited about ticketing systems what is wrong with meeeeeeeeeee
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Aug 5, 2021 14:46
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The meraki cloud is having issues and none of my config changes are making it to our switches FML.
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Aug 5, 2021 16:18
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Fil5000 posted:I had an actual in person friend of mine do this. Dude started working at a b2b telecoms company and gave me his card, said if my company (a big six energy firm where I was, at the time, middle management at best) was looking to get new mobile phone or land-line contracts or change phone platform to let him know. This one feels like "please let me know when its time to hassle your decision makers" more than an expectation that you actually had influence
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Aug 5, 2021 17:10
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Fil5000 posted:I had an actual in person friend of mine do this. Dude started working at a b2b telecoms company and gave me his card, said if my company (a big six energy firm where I was, at the time, middle management at best) was looking to get new mobile phone or land-line contracts or change phone platform to let him know.
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Aug 5, 2021 19:04
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Has anyone seen this Outlook issue? A user gets a recurring meeting for lets say every Tue for a year. They get 52 individual emails in their inbox instead of 1 email with the invite. Office 365 and current branch and fully patched.
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Aug 6, 2021 21:41
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What's the message trace say? Has this invite passed through a mail filter appliance/service that might be causing problems?
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Aug 6, 2021 21:42
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Message trace doesn't say poo poo. Internal users to internal users don't go through the spam appliance.
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Aug 6, 2021 21:46
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Are both ends outlook / is this user an externally emailable user / was an external user cc or bcc'd on the invite?
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Aug 6, 2021 21:49
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Both these users are internal users and everyone on the invite is an internal user (every user is able to get external email). It's happening to around a dozen people so far and I haven't been able to narrow down a root cause. Not everyone in the org. Different senders / different recipients. Everyone is using Office 365.
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Aug 6, 2021 21:51
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GreenNight posted:The meraki cloud is having issues and none of my config changes are making it to our switches FML. Merkai cloud ended up having an expired certificate yesterday and it was causing a whole lot of issues. From the poo poo That Pisses You Off thread. 
Proteus Jones fucked around with this message at 21:57 on Aug 6, 2021 |
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Aug 6, 2021 21:54
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M365 has its own message trace in Exchange Admin Center
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Aug 6, 2021 21:54
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klosterdev posted:M365 has its own message trace in Exchange Admin Center Yeah that's what I looked at. The trace shows green for everything and it all looks fine.
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Aug 6, 2021 21:57
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Are you sure the user is using the native recurring series functionality and not just making 52 events
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Aug 6, 2021 22:00
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Yes, 100%. I watched him make the meeting request. It's not every meeting he sent either. He sent this user 4 reoccurring meetings and it happened to 3 out of 4. Each meeting was the same except different times. I think I'll chuck this over to Microsoft. GreenNight fucked around with this message at 22:09 on Aug 6, 2021 |
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Aug 6, 2021 22:05
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Any difference between OWA and Outlook desktop app?
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Aug 6, 2021 22:20
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Na, they both show the same.
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Aug 6, 2021 22:24
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GreenNight posted:Yes, 100%. I watched him make the meeting request. It's not every meeting he sent either. He sent this user 4 reoccurring meetings and it happened to 3 out of 4. Each meeting was the same except different times. It's probably not helpful, but I read your post to my wife, and she said it'd happened to her too a few times. Can you post here if you find a solution?
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Aug 6, 2021 23:01
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Client wants us to install Office on their reception computers so they can edit documents. I logged in to check them out and see that they don't have any Office licensing on file anywhere. It looks like you don't have any Office licenses that I can see. And you said some machines are able to edit Word documents? Yeah, it's this computer.The manager computers were running WordPerfect. 2002. 
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Aug 6, 2021 23:02
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Look they just want to sweat that asset for a few more years and then they will be ready to replace it
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Aug 6, 2021 23:12
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GreenNight posted:Delete poo poo you don't want to be bothered about. One of my finest moments in my career development was realizing that I could just not put my telephony experience on my resume. On average, every day, since that one moment, I have been a little happier. Try it. Make something you hated supporting disappear from your professional life.
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Aug 7, 2021 07:41
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mllaneza posted:One of my finest moments in my career development was realizing that I could just not put my telephony experience on my resume. On average, every day, since that one moment, I have been a little happier. Works for your personal life sometimes too when you want to avoid a conflict. "Oh you work in IT? With computers? I'm having this problem with my Packard Bell..."  "Oh sorry, I work with servers and stuff, not personal PCs. They're different." "Oh I guess that makes sense."I've also just had the direct "I don't do outside personal work, blanket policy." chat with people at my job sometimes, they're annoyed but usually understanding.
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Aug 7, 2021 08:06
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PirateDentist posted:Works for your personal life sometimes too when you want to avoid a conflict. Yeah loving right I wish
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Aug 7, 2021 08:28
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PirateDentist posted:Works for your personal life sometimes too when you want to avoid a conflict. "I make my mom pay me" has made everyone back right the gently caress off, its p great.
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Aug 7, 2021 16:21
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I just tell people that you don't ask your podiatrist to do gastrointerology, seems to get the point across.
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Aug 7, 2021 19:15
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Attorneys have an ethical and professional obligation not to give you advice if they're not your attorney. Must be nice it be able to write the rules.
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Aug 7, 2021 19:35
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Do like I did and move into security work. "I mostly focus on breaking things more" tends to get people to stop asking for help.
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Aug 7, 2021 20:42
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Arquinsiel posted:Do like I did and move into security work. "I mostly focus on breaking things more" tends to get people to stop asking for help. For some reason I parsed this like "security guard" and breaking things as "people's bones"
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Aug 7, 2021 20:48
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I usually say something like "I've just gotten so specialized that I've lost touch with normal computer stuff. Anyways, what kind of database are you running and how many data centers are talking?"
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Aug 7, 2021 21:03
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Renegret posted:For some reason I parsed this like "security guard" and breaking things as "people's bones"
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Aug 7, 2021 21:06
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I got a call today that this guy's computer was slow while scrolling a 5400 page document, and was there anything I could do to make it faster? And if he sent the document to his coworker, would it be any faster on his computer? I think he was fishing for a way to make his coworker do the work.
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Aug 10, 2021 23:17
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A ticket came in. It looked oddly familiar so I checked the user's previous tickets and she had submitted a near identical one a month ago. She was informed at that time that the thing she was reporting was working as intended and as requested at the design phase, that she what she wanted was a change request and she should submit it as such. So she just waited a month and asked for the same thing again. Fucks sake.
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Aug 11, 2021 19:34
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I hope your reponse is "Objection: asked and answered."
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Aug 11, 2021 19:35
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El Jebus posted:I hope your reponse is "Objection: asked and answered." It was a link to the original ticket, a copy/paste of the previous response and screaming "for fucks sake" into the void. Yours is better.
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Aug 11, 2021 19:39
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Fil5000 posted:It was a link to the original ticket, a copy/paste of the previous response and screaming "for fucks sake" into the void.
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Aug 11, 2021 19:46
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Arquinsiel posted:Next month reply with "see previous two responses" and CC her boss. Oh her boss and my boss are both well aware of all this nonsense, and this isn't the only grief she's given the team either. Tiresome. Incredibly tiresome.
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Aug 11, 2021 20:17
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I applied for a promotion. I've been "lead tech" at this job since I started, which was great for a starting job after a big move, but it's starting to wear REALLY thin being on helpdesk again. I honestly hate it so much and my anxiety has never been higher. A big part of that anxiety is just never knowing what's about to pop up and dealing with angry, snotty users. It's been 15 years of this and I'm never doing tier support ever again. We've been in sore need of an onboarding specialist for a while, and I feel I've finally gotten the service desk in good enough shape to move on to bigger and better things, and lovely awful documentation for newly onboarded clients is a huge problem for helpdesk. So, if I get this position, my only job will be to travel the US and Canada, meet and greet new clients, and then spend a few days documenting the heck out of their business for service desk to reference. Fingers crossed that I'm finally out of the service desk hell pit 
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Aug 12, 2021 14:01
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Good luck with it
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Aug 12, 2021 14:09
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larchesdanrew posted:I applied for a promotion. Good luck mate, I really hope you get it.
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Aug 12, 2021 16:23
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