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I am starting to think this person might be an rear end in a top hat.
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Sep 2, 2021 05:31
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Sickening posted:I am starting to think this person might be an rear end in a top hat. 
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Sep 2, 2021 05:44
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Sprechensiesexy posted:Hey bud, you're being awfully generous with interpretations of what I post. Secondly, I don't care how many of you disagree, a thousand wrong opinions are still wrong. I'm sure there is a latin term for your logical fallacy but how about you all put your collective brains to task and google that for me. I'm not aggressive, and I'm going to firmly and aggressively tell you why I'm not aggressive? 
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Sep 2, 2021 06:35
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I think if anything, the last page or so should stand as a perfect example that our choice of language can issue a wide range of responses of varying extremities, therefore it is important to consider how you pitch your message if you wish to be well received.
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Sep 2, 2021 09:09
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Speaking of which https://www.techradar.com/uk/news/microsoft-outlook-will-soon-re-write-your-emails-for-you
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Sep 2, 2021 09:23
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Sprechensiesexy posted:Hey bud, you're being awfully generous with interpretations of what I post. Secondly, I don't care how many of you disagree, a thousand wrong opinions are still wrong. I'm sure there is a latin term for your logical fallacy but how about you all put your collective brains to task and google that for me. You’re supposed to dig up, not down.
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Sep 2, 2021 09:41
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The Iron Rose posted:“Too aggressive in meetings” My company used to have a person whose job was basically overseeing contractor projects being implemented (ie . new machinery installations etc) in our factory. His whole job consisted of being a gaping rear end in a top hat at vendors trying to weasel their way out of delivering as promised. Like red faced screaming of obscenities over phone if some feature didn't work. A few of the less-trustworthy vendors would send in a bid that was very much "we have submitted one as a formality , do not choose us." The guy was considered great.
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Sep 2, 2021 10:56
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Sounds like a pretty clear case of "right person for the job" 
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Sep 2, 2021 11:02
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MustardFacial posted:You’re supposed to dig up, not down. It's OK, well's full of piss so he can just climb out
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Sep 2, 2021 11:56
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Anyone else's company have an issue with 'overcorrecting' after experiencing issues? We use MDT to image desktops. We have an old LOB app that is a pain in the rear end so we bake it into the image to save everyone time. Everyone at the company gets an image with this app on their PC. We have a user get a new laptop. It is imaged, users get the new laptop on Monday. User is out on the road Wednesday and tells us that the program isn't there. The user escalates this through their manager instead of just asking the helpdesk for assistance. It finally gets back to me (as the manager over the helpdesk) that apparently this user has a 'ton of issues with this laptop and cant work'. I speak to the user directly and discover that they do not have a desktop shortcut for the program. Now MY boss is getting on my rear end about wanting to start using a standard image for all desktops and seeing procedures to ensure all users have their apps, etc. Like I wasn't the one who made us start using MDT when I came here 6 years ago. It seems like every time there is some little issue, it is blown completely out of proportion by a manager somewhere, and then we have to flip the table over and implement something new to make it look like we're taking care of it. I'm just so sick of it.
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Sep 2, 2021 13:15
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We finally posted our helpdesk position or whatever it's going to be. Not a terrible description, acceptable requirements...now we just see who applies...
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Sep 2, 2021 13:30
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Spring Heeled Jack posted:Anyone else's company have an issue with 'overcorrecting' after experiencing issues? I'm dealing with this on like a dozen fronts right now. We have whole new bands of Directors & C-Level execs that we've never had before. Obviously that comes with a company undergoing super-growth and tons of M&A, but this kind of thing is happening almost daily. Random employees will run things up the Executive flagpole instead of working directly with IT or anyone who can help, and then it becomes a constant barrage back down on us, totally making GBS threads on our already overflowing backlog and priorities.
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Sep 2, 2021 16:05
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Sumo posted:I'm dealing with this on like a dozen fronts right now. Don't worry they can't afford to high more people in your department, the directors and c-level needs their bonus'
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Sep 2, 2021 16:11
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I'm taking a week and a bit off starting tomorrow, I am aware of some things I'm currently in the middle of and emailed everybody involved a few days ago outlining where I was at with everything, what they will likely get asked about from these clients while I'm away, and offered to run through anything that wasn't clear. And got no responses, so I guess it's all going to go fine.
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Sep 2, 2021 17:18
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Thanks Ants posted:I'm taking a week and a bit off starting tomorrow, I am aware of some things I'm currently in the middle of and emailed everybody involved a few days ago outlining where I was at with everything, what they will likely get asked about from these clients while I'm away, and offered to run through anything that wasn't clear. And got no responses, so I guess it's all going to go fine. Ignore emails. Ignore calls. Ignore the cries for help you'll hear from wherever you are. 
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Sep 2, 2021 17:48
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Oh yeah the phone's getting buried in a drawer
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Sep 2, 2021 18:14
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Holy poo poo, IT folks should know better than to Reply All for department emails. We're having a lot of turnover recently and every time we get a new staff member, half the department replies all.
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Sep 2, 2021 19:36
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I've done one accidental reply all in my career and it convinced me that exchange should do some kind of recipient count check or have "protected" mailing list addresses that pops up an ARE YOU SURE box before sending. And if that feature already exists my local admins are jerks for not turning it on.
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Sep 2, 2021 19:39
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It does exist, and yes they are jerks.
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Sep 2, 2021 19:44
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 that is a weird 'action required' message
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Sep 2, 2021 19:46
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It's an underrated feature imo
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Sep 2, 2021 19:51
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It's annoying working with our west coast team. That makes all of our meetings in the afternoons since they aren't there in the morning. I leave at 4/5, so my afternoons are almost always all Zoom calls or Teams meeetings Blah So anyone that files a ticket in the afternoon I usually can't help. Just makes my afternoons all nuts.
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Sep 2, 2021 20:14
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redirected folders loving suck!!!!
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Sep 2, 2021 21:10
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So, update on that post from Monday with that d-bag co-worker. I had a regular scheduled meeting with my manager yesterday, so I made him aware of the situation as well. He reached out to me today for an update. He reached out to HR yesterday. According to him, the convo went like this: Manager: I need to report an incident to you. HR: Gimme a name! Manager: D-bag HR: Is this about such-and-such? Manager: No. HR: Oh. Then that's the second incident reported for him today. Apparently he's had a number of complaints from co-workers and even customers. I think it's come to a head now though as my manager commented he wanted to relay that info because "I didn't want you to log in Monday and think you got someone fired."
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Sep 2, 2021 21:10
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GI_Clutch posted:So, update on that post from Monday with that d-bag co-worker. I had a regular scheduled meeting with my manager yesterday, so I made him aware of the situation as well. He reached out to me today for an update. He reached out to HR yesterday. According to him, the convo went like this: I don't know if you would log in and think that but there are some people that are just a ticking time bomb and if it wasn't you...
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Sep 2, 2021 22:52
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Bob Morales posted:It's annoying working with our west coast team. This but east coast teams. Thanks for my Monday 7:30am sync call, jerks! Nevermind my syncs with Belarus.
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Sep 2, 2021 23:32
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I work a time zone 3 hours ahead of the one I live in. My daily stand ups are at 6 am.
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Sep 2, 2021 23:39
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We have a services provider on the east coast whose support hours end at 2PM PST. Whenever we have an issue after two it gotta wait until the next business day.
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Sep 2, 2021 23:40
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When is Big Government going to regulate printers. Sorry, 1 industrial copier per 30 people. Heh don’t complain to me Jack, Big Government says you guys can’t have personal printers. Where do my tax dollars even go
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Sep 2, 2021 23:55
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Unexpected Raw Anime posted:Where do my tax dollars even go Large format Epson printers and MSI gaming laptops among other things
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Sep 3, 2021 02:56
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Bob Morales posted:It's annoying working with our west coast team. We have conference calls with the mothership in France and let me tell you, they are not getting inconvenientced by the time zone problem.
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Sep 3, 2021 05:19
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tactlessbastard posted:We have conference calls with the mothership in France and let me tell you, they are not getting inconvenientced by the time zone problem. I was supporting a global application from Europe with the main key users in the US. Luckily they weren't assholes so we made it work. 24/7 on-call pay was pretty sweet for the occasional phone call in the middle of the night but then they dialed it back to US business hours because it was too expensive. At least that got me my weekends free.
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Sep 3, 2021 07:17
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Unexpected Raw Anime posted:When is Big Government going to regulate printers. Sorry, 1 industrial copier per 30 people. Heh don’t complain to me Jack, Big Government says you guys can’t have personal printers. Where do my tax dollars even go I think we have a few sites where the printer to person ratio is around 1:3, which is loving absurd. "Oh its too far to walk with a customer in the office" No it loving isn't. We have had to have serious talks about extending IP addresses because the number of printers at a location has not only escaped the range set aside, but migrated to other devices.
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Sep 5, 2021 04:54
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CitizenKain posted:I think we have a few sites where the printer to person ratio is around 1:3, which is loving absurd. "Oh its too far to walk with a customer in the office" No it loving isn't. We have had to have serious talks about extending IP addresses because the number of printers at a location has not only escaped the range set aside, but migrated to other devices. I once found an office shared by two people. They each had a printer. One of the $2500 color workgroup networkable printers. How confidential can their poo poo be if they're sharing an office
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Sep 5, 2021 05:45
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CitizenKain posted:I think we have a few sites where the printer to person ratio is around 1:3, which is loving absurd. "Oh its too far to walk with a customer in the office" No it loving isn't. We have had to have serious talks about extending IP addresses because the number of printers at a location has not only escaped the range set aside, but migrated to other devices. We had something like 4:7 printers to users at one job And every single one broadcasted an SSID HP_laserjet10002
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Sep 5, 2021 21:30
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Every now and again we go through the drama of cordless phone batteries. I work in a prison, so it's half expected that sooner or later someone is going to be rolling around on the floor with someone and had the phone in their back pocket, they break all the time, it's no problem - I get it. The bit that's irritating is when something like that happens, instead of putting a ticket in for a new phone they will try and steal someone elses phone. Weirdly, occasionally, they will just try and steal someone else's batteries to see if that works and then you get someone else calling me saying 'can i have batteries because someone stole mine' It's like seriously children, please grow up and learn how to log tickets, we will just replace your poo poo straight away
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Sep 6, 2021 09:54
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angry armadillo posted:Every now and again we go through the drama of cordless phone batteries. If they're that concerned they'll get in trouble for it, it might be worth your time sending out a general email making sure they know that anything broken while on-duty will be replaced if damaged. Even if it's a more informal thing from you like, "Hey team, we know that occasionally your phone/device/equipment might get damaged in the course of your shift. Just lodge a ticket and we'll get it sorted as soon as possible, no questions asked".
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Sep 6, 2021 12:00
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I would say that message goes out on a quarterly basis in the form of a reminder in the weekly newsletter and also as a formal standalone notice to staff. It's just laziness, there is a culture of "I cant be bothered to log a ticket, I'll just rob what i need and the next shift can sort out the mess"
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Sep 6, 2021 13:22
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It sounds like them stealing batteries off each other isn't inconveniencing you, and there's a policy in place that all staff are told and is (presumably) supported by management. So just lean back and order the replacement stuff when you're asked to.
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Sep 6, 2021 13:39
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angry armadillo posted:Every now and again we go through the drama of cordless phone batteries. We had a similar thing and the initial fix was we simply had a supply of batteries that we topped up when it ran low. This worked great for a while, until users started taking batteries for home use. Law enforcement is full of territorial, gently caress-you-got-mine animals unfortunately. 
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Sep 6, 2021 15:40
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