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Dunno-Lars posted:Or order everything as instructed, and refer to the e-mail you got confirming that is what you were supposed to do? Who would get in trouble? It's not about getting into trouble its just a waste of time. The issue is the order would not get approved, seemingly the only way we get anything here is to pre-approach the finance manager and say "I need x for y" and get him to say ok - then when he sees y on the order description he is aware of it so he says ok. Also hard work but that's life. In this instance, this woman has said she has had the finance conversation and finance agree y = phase 1 - but she is trying to pretend y = phase 1 + 2 + 3 I will get asked what the order is because I raise it and I'm not going to lie and pretend 1 + 2 + 3 is actually 1 like she is suggesting I should do. If I did, I'm a liar or the order gets rejected and I get more work when I do it again properly. So we will do it right the first time.
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Nov 16, 2021 14:06
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"You can't join a CNC machine to the domain....why are we still talking about this?"
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Nov 16, 2021 15:47
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This post may be preemptive, but I found out last week our team had enough in the budget to give two employees raises, and I was one of those employees. I was told it wasn't going to be much, but watch for my next paycheck. Also, it's separate from a COL increase. Checked today and it looks like a 2% increase. He was right, not much, but better than nothing. Well, maybe I should check out last year's COL email to make sure this isn't including it. OK, cool. COL starts on 1/1. Wait, what's this? If you receive a raise after 6/30, you are not eligible for the following year's COL increase, of which last year's was 2%. lol if my raise ends up being a grand total of just over $400 over not getting one, or even better if I end up making less than if I hadn't gotten one. At least I have something to talk about on tomorrow's one-on-one.
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Nov 16, 2021 16:11
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Why is chrome so annoying with re-loading tabs that you already opened? Switch to a tab and it's reloading poo poo.
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Nov 16, 2021 17:16
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Bob Morales posted:Why is chrome so annoying with re-loading tabs that you already opened? Switch to a tab and it's reloading poo poo. Memory management.
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Nov 16, 2021 17:21
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If your computer doesn't have the max amount of ram possible... are you really giving chrome a chance?
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Nov 16, 2021 17:42
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If we were in a 4 hour meeting together, don't come to my office right after it's over and talk about for another 45 minutes. I will kill you.
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Nov 16, 2021 17:44
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Why is my team the only ones that actually take responsibility for poo poo and when someone contacts us about an issue we verify before saying everything works correctly? A dependency we have has added auth, specifically Kerberos. We were the final team to start using the auth endpoint, only we use Java and everyone else is .NET. A senior developer but new in the team is put on it and he can’t get it working. I decide to involve myself and since it’s a total clown show outside of our team I first verify that the service can do Kerberos because WindowsAuthetication is going to fallback to NTLM if Kerberos fails. And of loving course they setup poo poo incorrectly and it works for everyone else because it fallsback to NTLM… Turns out our new guy has mentioned that more than a week ago to the team responsible for the service but they just said that since it works for everyone, it must be you who are the problem. Not until I dragged them in a meeting and shoved their noses in the pile of poo poo they had created did they take responsibility. Now it’s all: fixing this, will contact you when it’s done. Ask me about spending a week understanding PerfView to get enough data to prove that the massive spikes in latency another teams services were having was actually their fault.
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Nov 16, 2021 18:04
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Thanatosian posted:The FI I used to work for is finishing up a transitions to PDQ Deploy for third-party software and InTune for Microsoft stuff from LANDesk/Ivanti. Ivanti is loving trash with garbage support, highly recommend switching. So we used to use WSUS and it worked fairly well but I still had to write a fair few scripts for things like our lovely finance database that has a half hour shutdown process you have to do by hand, and our shutty clustered web servers that use IIS, but not MS clustering. It wasn't my decision to switch to Ivanti. Both the security team and myself wanted to use SCCM (this was a few years back) but the boss decided SCCM was ~too complicated~ So we have Ivanti strung together by a bunch of custom powershell scripts and even worse it's using the Ivanti agent which is definitely an afterthought product and 8s missing basic functionality like pre/post patch scripts, or any sane way for your own script to detect when the agent is done patching. I have to poll the API, querying current patch status until Missing Patches+MissingServicePacks = 0 and hope that Ivanti haven't put out yet another poo poo definition, such as this month's one that wrongly reports needing a windows defender platform update if you've uninstalled windows defender then tries to parch non-existant software and fails. Even worse, the boss decided that using Ivanti patch groups adds too much complexity so the only way I can get a monthly baseline is to limit definition updates to once a month, therefore whenever there's a poo poo patch that they fix a few days later, nope I can't use that because then every server I already patched will start complaining that Notepad++ v8.9.1 needs upgrading to v8.9.1.1.gofuckyourself So yeah, 40-odd scheduled tasks calling a bunch of powershell and monthy battles against poo poo definitions that I can't even apply the fixes for... so much less complicated than SCCM. Meanwhile the new head of security wants Intune on all the servers. The one thing I'm greatful for is there's a completely separate team for desktops, so they're not my concern. Lum fucked around with this message at 18:49 on Nov 16, 2021 |
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Nov 16, 2021 18:46
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zokie posted:Why is my team the only ones that actually take responsibility for poo poo and when someone contacts us about an issue we verify before saying everything works correctly? This is how companies rot. Either good people see that there are no downsides to being utterly useless and just stop caring, or it frustrates them enough to quit. Unless you're in a position to actually improve things then all that trying to fight it will achieve is raising your blood pressure.
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Nov 16, 2021 18:53
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Oh I get it now, when you say "I don't have time for this" what you actually mean is "I don't want to deal with this." Right I get it. Cool.
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Nov 17, 2021 19:12
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I mean, that’s how I use the phrase I also proactively assign myself the work I want to do That being said, I don’t do user support anymore and if your primary role is support and you’re doing this to your ticket queue you’re an rear end in a top hat
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Nov 17, 2021 19:30
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First machine that comes preloaded with Windows 11 showed up today. You now must have an internet connection and Windows account to set up the device. No way around it that I can find. I'll probably just throw the default image on it but wanted to see what the setup experience was. More annoying than 10, anyway.
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Nov 17, 2021 19:54
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regulargonzalez posted:First machine that comes preloaded with Windows 11 showed up today. You do not have to have the internet or a Microsoft account to setup the device. They just make the offline , non-Microsoft account option less obvious (by design).
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Nov 17, 2021 20:26
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The Fool posted:I mean, that’s how I use the phrase I've re-wrote this post a couple times because I'm trying not to sound like an rear end in a top hat, but brain to words isn't working that great today. Maybe it's just me then. Generally I try not to use the phrase "I don't have time for this" instead I try to say something along the lines of "I'm a bit busy with [something else], can I get back to you later?" or some other phrase that sounds less like a cop out. Having said that if it is something I genuinely don't want to do there is usually a reason why (ie it's a pain in the rear end, it's a bandaid solution that won't fix the problem, it's not my job, etc.) at which point I will direct the user to other more appropriate resources as much as I can (or just suck it up and do the PITA thing.) I dunno, I don't mean to imply that there is one one way to interact with your team and everything must be done that way. It just gets a bit annoying when I'm reaching out for more information and all I get back are excuses because the answer requires more than a second of thought.
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Nov 17, 2021 20:36
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I agree with you. It's passive-aggressive nonsense. Sorry, my job isn't to repeatedly follow up with someone to see when it's convenient to do their job.
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Nov 17, 2021 20:43
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To be fair “I don’t have time for this” usually only gets said in my head, what comes out is more like: “We’ll add it to the backlog” Or “Can you message the support channel” Or “Here is a link to the documentation”
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Nov 17, 2021 21:14
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Narrator : Do you want me to deprioritize my current reports until you advise me of a status upgrade? Richard Chesler : Yes. Make these your primary action items.
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Nov 17, 2021 22:33
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200mb video file is not going to be emailed Can't share on one drive because the other people aren't gcc high This law firm doesn't have some place to send a big file? We might have to use sendfile or what we Law firm It guy thinks we can just covert to MOV and send it
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Nov 17, 2021 22:35
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Bob Morales posted:200mb video file is not going to be emailed With lossy enough compression it is possible to fit in an email. The result may be hard to watch.
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Nov 17, 2021 22:40
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Bob Morales posted:200mb video file is not going to be emailed ***Terrible Idea*** Upload it to YouTube as a private/unlisted video. Add the necessary permissions to be able to share it to whomever you need to.
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Nov 17, 2021 22:42
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Bob Morales posted:200mb video file is not going to be emailed Never underestimate the bandwidth of an Intern barreling down the freeway with a USB drive and a printout of the checksum
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Nov 17, 2021 22:42
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Put it on a DVD and mail it registered mail ?
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Nov 17, 2021 22:46
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regulargonzalez posted:First machine that comes preloaded with Windows 11 showed up today. I can't speak to pre-loaded installs, but I installed Win11 on a couple of PC's at home and had no issues setting up local accounts during the setup process. I didn't find it any more or less difficult than I did with Win10.
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Nov 17, 2021 22:49
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TWBalls posted:I can't speak to pre-loaded installs, but I installed Win11 on a couple of PC's at home and had no issues setting up local accounts during the setup process. I didn't find it any more or less difficult than I did with Win10. I don't even get the option on win10 at install time if it even vaguely thinks there's an open wlan AP nearby or anything, it needs like x minutes offline with all cables pulled and no internet until you get the option, it's not just a small hidden text link.
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Nov 17, 2021 22:53
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Biowarfare posted:I don't even get the option on win10 at install time if it even vaguely thinks there's an open wlan AP nearby or anything, it needs like x minutes offline with all cables pulled and no internet until you get the option, it's not just a small hidden text link. Home or pro? Home totally bones you, yeah, but pro you always have the option for domain join.
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Nov 17, 2021 23:39
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Partycat posted:Put it on a DVD and mail it registered mail ? Put it on a DVD.....? I think I have one DVD burner left in my house, maybe, and it's in a drawer somewhere (and is an internal drive). Although incredibly annoyingly, I have two or three hundred blank DVDs. Not sure wtf to do with those now. Anyway point is, I think a lot of people don't have DVD writing ability anymore. Hell at this point you have to be specifically buying USB BD drives off Amazon to even read the things, unless you're a weirdo who tells Dell to put them in, presuming they're still available from Dell.
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Nov 17, 2021 23:44
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Partycat posted:Put it on a DVD and mail it registered mail ? HAS TO BE THERE TODAY (I left at 4)
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Nov 18, 2021 00:05
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Also it's some horrible proprietary format that requires some stupid viewer
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Nov 18, 2021 00:06
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Based on some recent controversy surrounding viewing video on an ipad in a certain high profile case, I wouldn't touch a video file that's part of evidence with a ten foot pole. The lawyer who's in possession of it can figure that poo poo out, even if it means they end up using sneakernet to deliver it.
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Nov 18, 2021 00:13
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Bob Morales posted:Also it's some horrible proprietary format that requires some stupid viewer Avigilon or w/e?
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Nov 18, 2021 00:31
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Bob Morales posted:Also it's some horrible proprietary format that requires some stupid viewer But if we didn't make you use the stupid format, you'd complain in court that we can't prove it hasn't been tampered with so we came up with this proprietary wrapper around the MP4 file that will guarantee the file hasn't been edited* *unless the person editing it knows how to replace the checksum in the file header. In which case, we're screwed.
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Nov 18, 2021 00:38
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Rexxed posted:With lossy enough compression it is possible to fit in an email. The result may be hard to watch. Don't worry, the iPad will add the pixels back in I've heard.
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Nov 18, 2021 08:08
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My boss is confused because one of my colleagues is permanently shown as online during his PTO. So another coworker chimes in "If you take your job even somewhat seriously, then you check your work queue during your two weeks PTO. Else everything will be on fire when you return." Sadly my boss did not confront that opinion. My dear coworker, I'd say, let it burn down. Make fire beautiful!
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Nov 18, 2021 10:33
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MustardFacial posted:I've re-wrote this post a couple times because I'm trying not to sound like an rear end in a top hat, but brain to words isn't working that great today. I have an end user who is constantly requesting new features in one of the models I support and is constantly, CONSTANTLY saying that the lack of these features means she doesn't have enough time to do her job. This week she submitted a ticket because she'd noticed a discrepancy between two different systems that amounted to five pence in a balance that goes into eight figures every month. It is not part of her job to compare these two systems, it must have taken her a couple of hours to extract the data, do the comparison and produce the very neat spreadsheet she made, definitely costing us more in her time than the discrepency she found. I don't understand people.
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Nov 18, 2021 12:17
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I like this user already
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Nov 18, 2021 14:34
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Cat Army
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xzzy posted:Based on some recent controversy surrounding viewing video on an ipad in a certain high profile case, I wouldn't touch a video file that's part of evidence with a ten foot pole. The lawyer who's in possession of it can figure that poo poo out, even if it means they end up using sneakernet to deliver it. KillHour posted:But if we didn't make you use the stupid format, you'd complain in court that we can't prove it hasn't been tampered with so we came up with this proprietary wrapper around the MP4 file that will guarantee the file hasn't been edited* I see these things a lot. My solution was IT do not get involved in the retrieval of CCTV. Period. We will train colleagues and guide them through the process, but when the DVD/USB stick goes in the evidence bag, we will never sign our names on it. Mainly because we'd end up in court all the time but for all the reasons above stay away!!
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Nov 18, 2021 14:42
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User: It’s on the H drive  Me:  What's the name of the file?User: Located on the P drive > ALL OTHER. He needs this video player to open the file I already sent him
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Nov 18, 2021 14:44
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customer complaining that searching through high five figures of huge PDFs on a cifs share in another state takes too long ok, guy.
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Nov 18, 2021 15:33
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Fil5000 posted:I have an end user who is constantly requesting new features in one of the models I support and is constantly, CONSTANTLY saying that the lack of these features means she doesn't have enough time to do her job. This week she submitted a ticket because she'd noticed a discrepancy between two different systems that amounted to five pence in a balance that goes into eight figures every month. It is not part of her job to compare these two systems, it must have taken her a couple of hours to extract the data, do the comparison and produce the very neat spreadsheet she made, definitely costing us more in her time than the discrepency she found. I don't understand people. Honestly I'd want to know about this, because poo poo like that could come up and cause problems if you get audited. Or maybe you have a guy rounding off your interest into a bank account, Office Space-style. But, you know, competently.
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Nov 18, 2021 15:46
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