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CaptainJuan posted:"the slash that looks like the first stroke of an X" You monster.
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Dec 28, 2021 22:32
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You had me at stroke cause I'd have a stroke if someone told me that.
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Dec 28, 2021 23:02
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You guys trust your users to successfully identify left from right? I gave up on that after multiple people still couldn't find the Start Menu as "the thing in the bottom left of the screen".
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Dec 29, 2021 01:10
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"Alright I'll need you to press the Windows key, it's the key with the square on it on the lower left corner of your keyboard between control and alt. Alright, good, did you see a menu pop up on the lower left part of your screen?"
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Dec 29, 2021 01:13
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klosterdev posted:"Alright I'll need you to press the Windows key, it's the key with the square on it on the lower left corner of your keyboard between control and alt. Alright, good, did you see a menu pop up on the lower left part of your screen?" No, because they havent turned their pc on yet.
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Dec 29, 2021 01:18
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Internet Explorer posted:That's how I do it. Say what it is and then describe it. I also do NATO phonetic the same way, say the letter and then the phonetic. I think just going straight NATO phonetic breaks people's brains. I usually try straight NATO first, and if I have to back down and use letter followed by phonetic, I do so while silently judging the hell out of them.
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Dec 29, 2021 01:19
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GreenNight posted:No, because they havent turned their pc on yet. Listen, fucko
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Dec 29, 2021 01:50
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Zorak of Michigan posted:I usually try straight NATO first, and if I have to back down and use letter followed by phonetic, I do so while silently judging the hell out of them. I remember going over a CD Key like 15 times with a customer because they insisted that Sierra was spelled with a C, even after multiple "S as in Sierra" tries some people just real dumb
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Dec 29, 2021 01:52
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M as in Mancy
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Dec 29, 2021 02:01
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There are a few people I'll jump straight to NATO with, but I generally do "$letter as in $nato" for each letter, because most people just are not prepared to deal with the NATO alphabet at full speed with no warning. I am unreasonably annoyed that people I work with who need to convey this stuff all the time still make up whatever dumb "B as in Bob" nonsense pops into their head. You don't have to use the exact NATO alphabet, there are other phonetic alphabets, but pick one and learn it, please. These things were picked for a reason, and if your clarifying information is as prone to mishearing as the letter itself, it's not helpful. I've tried "the one from top left to bottom right" and people STILL get it wrong. I'm sticking with physical location on keyboard and also specifically saying which one it's NOT, because that's the only thing that works consistently for me.
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Dec 29, 2021 02:34
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RFC2324 posted:I remember going over a CD Key like 15 times with a customer because they insisted that Sierra was spelled with a C, even after multiple "S as in Sierra" tries "I'm telling you, I had a Cutlass Ciera in 1986 and I know how it's spelled"
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Dec 29, 2021 02:47
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GreenNight posted:You had me at stroke cause I'd have a stroke if someone told me that. BBC Radio 4 used to say "stroke" for / when reading URLs out over the airwaves.
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Dec 29, 2021 02:49
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My ex wife once said “E, as in eye” to me.
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Dec 29, 2021 03:26
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guppy posted:I am unreasonably annoyed that people I work with who need to convey this stuff all the time still make up whatever dumb "B as in Bob" nonsense pops into their head. You don't have to use the exact NATO alphabet, there are other phonetic alphabets, but pick one and learn it, please. These things were picked for a reason, and if your clarifying information is as prone to mishearing as the letter itself, it's not helpful. It's me, I'm the dumbo who doesn't know the whole NATO alphabet by heart because I rarely need it. But it was still a little frustrating getting a call once where I said, "exclamation mark," and the person on the other end didn't know what that was. Nor could I tell them which key to press on the Japanese keyboard for it, and I was on the road and couldn't check. Eventually I asked if they could Google it, and they said, "Oh, you mean 'bang'!"
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Dec 29, 2021 06:35
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guppy posted:There are a few people I'll jump straight to NATO with, but I generally do "$letter as in $nato" for each letter, because most people just are not prepared to deal with the NATO alphabet at full speed with no warning. I have a coworker that is very particular about using the NATO alphabet. So most of us would go out of way to think of messed up terms when he was in ear shot. One person was reading off something, and got to use "X, as in Xander, and Z also as in Zander."
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Dec 29, 2021 06:45
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P as in pneumonia is my fav
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Dec 29, 2021 07:32
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Internet Explorer posted:That's how I do it. Say what it is and then describe it. I also do NATO phonetic the same way, say the letter and then the phonetic. I think just going straight NATO phonetic breaks people's brains. I’ve had a conversation in which I spelled, say, GTFO as Golf Tango Foxtrot Oscar so they dutifully entered G O L F T A N G O F O X T R O T O S C A R
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Dec 29, 2021 08:33
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Bob Morales posted:I worked with a lady that would stick her arms up, and tip her entire body to the left or the right. THIS WAY OR THAT WAY that lady loving owns. i hope she's living her best life
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Dec 29, 2021 08:48
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Agrikk posted:I’ve had a conversation in which I spelled, say, GTFO as Golf Tango Foxtrot Oscar Reminds me of a joke I read in some magazine where a guy said “D, as in dog,” over the phone and got a document back that said “Diasindog.”
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Dec 29, 2021 13:38
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M as in Mancy E: F;b
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Dec 29, 2021 15:28
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ConfusedUs posted:My ex wife once said “E, as in eye” to me. https://twitter.com/futurekid/status/1176685582002479105?s=21
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Dec 29, 2021 16:54
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quote:
This is fantastic
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Dec 29, 2021 18:35
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ConfusedUs posted:My ex wife once said “E, as in eye” to me. https://www.youtube.com/watch?v=P4ramoioWnw
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Dec 29, 2021 18:46
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M as in Movember
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Dec 29, 2021 19:12
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Reminds me of Grzegorz. https://www.youtube.com/watch?v=AfKZclMWS1U
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Dec 29, 2021 21:38
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https://www.theguardian.com/books/2018/dec/03/p-is-for-pterodactyl-t-is-for-tsunami-the-worst-alphabet-book-becomes-a-bestseller
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Dec 30, 2021 06:43
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Internet Explorer posted:That's how I do it. Say what it is and then describe it. I also do NATO phonetic the same way, say the letter and then the phonetic. I think just going straight NATO phonetic breaks people's brains. I do this even when I'm a customer and it's the person's role to listen to sequences of letters. I just don't trust that anyone else uses phonetic and want to make it easier for the person on the other end of the phone 
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Dec 30, 2021 22:38
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Nighthand posted:https://www.theguardian.com/books/2018/dec/03/p-is-for-pterodactyl-t-is-for-tsunami-the-worst-alphabet-book-becomes-a-bestseller
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Dec 31, 2021 03:30
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If it’s another IT pro or someone I know has been in the military, I’ll go full NATO. Otherwise, I find it helps to ease people in for the first few letters, and if it’s something super long like an encryption key call and response, I’ll stop prefixing the letter after 5-7 times. At least on the help desk, people picked it up quickly (that said, the people at my current job, when I was still on the help desk, were absurdly easy to help compared to gen pop).
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Dec 31, 2021 15:50
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Arquinsiel posted:Well that silent B fact had me googling and now I am infuriated to learn that there are at least three. the word is bdellium i had to look it up because the article is such a drat tease
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Dec 31, 2021 21:13
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I do customer service and honestly phonetic alphabets are a blessing, but I usually default to something generally understood rather than NATO. Works even better when you get to use the customer's name, but U for Umbrella, A for Apple, P for Peter, no worries
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Dec 31, 2021 23:54
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my cat is norris posted:the word is bdellium
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Jan 1, 2022 06:20
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"is that a capital two" (he meant an @)
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Jan 1, 2022 15:58
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divabot posted:"is that a capital two" That owns
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Jan 2, 2022 06:27
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That laughter is infectious. Also, couple goals right here
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Jan 2, 2022 06:38
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I love the relationship those two apparently have.
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Jan 2, 2022 16:03
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divabot posted:"is that a capital two" I sometimes read out capital numbers to my colleagues, but that's mostly to gently caress with them.
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Jan 3, 2022 07:30
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divabot posted:"is that a capital two" The password to my home wifi and the hotspot on my phone are both entirely numeric I love giving out the password and starting with "OK, its all lowercase..." and then watching their faces when I give them nothing but numbers
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Jan 3, 2022 19:08
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I'm imagining this in the same cadence as one normally reads out letters: "That's 2 as in the number two, 7 as in the number seven, 9 as in..."
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Jan 3, 2022 19:23
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| # ? May 25, 2024 05:11 |
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2 as in 256, 6 as in 666, 4 as in 420.
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Jan 3, 2022 21:48
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