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PremiumSupport posted:Yeah, unfortunately the way our AD is set up the server is in the same (only) OU as the rest of the computers. I do reboot the clients after each GP change. Yeah it's not going to work if the print server is in the same OU as the clients, thats part of the disabling of client connections. Make another OU, note what GPOs affect the server, and throw it in there.
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Mar 11, 2022 23:31
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I have a combo batch file/VBS setup that can be used to remotely install IP-based printers on PCs with PSexec, and could probably be adapted to work with SCCM or anything capable of running an elevated batch file, if anyone's interested. It's definitely not the right way to do things, but it gets the job done when you just need to get a printer on a PC.
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Mar 12, 2022 01:15
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Oyster posted:Yeah it's not going to work if the print server is in the same OU as the clients, thats part of the disabling of client connections. Make another OU, note what GPOs affect the server, and throw it in there. So I got it working and I didn't have to move the print server. I had to explicitly define the full domain path of the print server in both "Packaged Point and print Approved servers" and "Point and Print Restrictions". That coupled with the registry changes letting non-admins to install drivers allowed GP to push the printers to users at login. What a mess. Edit: We are not using "Computer Configuration/Administrative Templates/Printing/Allow Print Spooler to accept client connections • Set to Disabled" part which is why it works without moving the server. It remains "Not Configured" PremiumSupport fucked around with this message at 20:27 on Mar 14, 2022 |
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Mar 14, 2022 20:21
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PremiumSupport posted:So I got it working and I didn't have to move the print server. I had to explicitly define the full domain path of the print server in both "Packaged Point and print Approved servers" and "Point and Print Restrictions". As a bonus, non-Windows endpoints just flat out can’t print to any Windows print servers with the PrintNightmare mitigations.
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Mar 14, 2022 20:54
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PremiumSupport posted:So I got it working and I didn't have to move the print server. I had to explicitly define the full domain path of the print server in both "Packaged Point and print Approved servers" and "Point and Print Restrictions". Oh! Yes, I absolutely should have thought of that. We didn't restrict "Packaged Point and Print approved servers" until several months after we instituted the original, so that went way past my head. I want to say keeping that setting as "not configured" still leaves a vulnerability but that's over my pay grade at the moment. If it works, use it.
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Mar 14, 2022 21:38
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Don't forget about SELinux contexts, kids. SMH. There's an hour I'll never get back.
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Mar 18, 2022 20:38
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Just spent two hours troubleshooting a VoIP issue, the phone vendor insisted it was blocked at our firewall. The firewall for that particular site has an explicit allow all policy at the end of it. Nothing is blocked. Two hours later, phone vendor admitted it was blocked at their firewall.
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Mar 21, 2022 18:57
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The only type of phones I want to deal with as part of a job is a cellphone that someone else is responsible for
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Mar 21, 2022 19:15
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So I've got a few client onboardings under my belt and each one has gone better than the last. Our 5 happiest customers are the ones who have worked with me personally, some of those I have stepped in and immediately saved them thousands per month by fixing problem areas where they were hemorrhaging money. All while stepping in and saving helpdesk's rear end time and time again (which was running flawlessly when I was in charge). Point being, I'm kicking rear end in this new role after giving it a 90 day trial run, and the trouble helpdesk is having only solidifies that I'm amazing. I've got a meeting in an hour with the owner to solidify the job description for the position and I'm holding firm to a 20% raise as a requirement as part of my compensation. I'm not budging on that. I made it out of the well, I'm a goddamned delight, and I'm going to get what I deserve, drat it.
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Mar 21, 2022 19:47
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larchesdanrew posted:So I've got a few client onboardings under my belt and each one has gone better than the last. Our 5 happiest customers are the ones who have worked with me personally, some of those I have stepped in and immediately saved them thousands per month by fixing problem areas where they were hemorrhaging money. All while stepping in and saving helpdesk's rear end time and time again (which was running flawlessly when I was in charge). Hell yeah!
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Mar 21, 2022 19:49
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larchesdanrew posted:So I've got a few client onboardings under my belt and each one has gone better than the last. Our 5 happiest customers are the ones who have worked with me personally, some of those I have stepped in and immediately saved them thousands per month by fixing problem areas where they were hemorrhaging money. All while stepping in and saving helpdesk's rear end time and time again (which was running flawlessly when I was in charge). gently caress yeah, get that paper. And here's hoping helldesk will eventually stop wallowing in their own filth.
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Mar 21, 2022 19:51
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Wizard of the Deep posted:And here's hoping helldesk will eventually stop wallowing in their own filth. If they had the drive to stop wallowing in filth, they wouldn't be helpdesk. That's the forever Catch-22 of helpdesk.
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Mar 21, 2022 19:52
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Wizard of the Deep posted:And here's hoping helldesk will eventually stop wallowing in their own filth. I gave them specific procedures. I gave them specific instructions. I gave them the recipe for success. I gave them every tool and advantage possible. They have used none of it. It's their own fault. Basically this: ConfusedUs posted:If they had the drive to stop wallowing in filth, they wouldn't be helpdesk. But every time I have to step in, I just look even better and it's another little ounce of leverage I can use in the future 
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Mar 21, 2022 19:54
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larchesdanrew posted:So I've got a few client onboardings under my belt and each one has gone better than the last. Our 5 happiest customers are the ones who have worked with me personally, some of those I have stepped in and immediately saved them thousands per month by fixing problem areas where they were hemorrhaging money. All while stepping in and saving helpdesk's rear end time and time again (which was running flawlessly when I was in charge). Track those metrics and put them in your resume bullet points. Always be resume-ing
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Mar 21, 2022 20:00
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larchesdanrew posted:I made it out of the well, I'm a goddamned delight, and I'm going to get what I deserve, drat it. 
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Mar 21, 2022 20:01
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Happiness Commando posted:Track those metrics and put them in your resume bullet points. Always be resume-ing I keep a section in OneNote for every major project or milestone that I was key in, and have a folder for accolades. It can be a pain to remember to do sometimes but it makes self evaluation time a breeze and comes in handy during annual reviews.
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Mar 21, 2022 21:20
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larchesdanrew posted:I made it out of the well, I'm a goddamned delight, and I'm going to get what I deserve, drat it. Can we still piss in the well though? 
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Mar 21, 2022 21:21
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Happiness Commando posted:Track those metrics and put them in your resume bullet points. Always be resume-ing This is the way. Today I took a company-wide survey. One of the questions was whether I expected to be with the company a year from now. I gave a neutral response because that's really up to them, isn't it?
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Mar 21, 2022 22:20
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Zorak of Michigan posted:This is the way. I was told last week that my raise was halved because I was concussed this past December and didn't perform to standards due to it. What they don't know is I have a standing offer from the Job Board thread that I intend on starting as soon as I get the all clear from my speech therapist, which at my current rate will be in 3 weeks. Totally is up to them. If they want to keep me, don't hold getting injured against me, and especially don't cut a promised raise when I'm in $8000 medical debt due to their poo poo insurance.
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Mar 21, 2022 23:01
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Uh, did you get that in writing, because that's lawyer time
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Mar 22, 2022 00:01
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Seriously, that sounds like an ADA violation at minimum.
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Mar 22, 2022 00:19
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TheParadigm posted:Uh, did you get that in writing, because that's lawyer time Unfortunately no, it was all verbal. I have a friend who is literally the executive director of Disability Advocates for my county. I haven't reached out to him because he also just won county commissioner seat and is likely wrapped up in all that, but it might be worth dropping him a line. I've got one foot out the door thanks to a kind goon who posted an opening, anyway.
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Mar 22, 2022 00:39
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Definitely talk to him ASAP, even better if you can before he leaves his current role. Stuff like that is red meat for those teams. If they're doing it to you, they're doing it to others as well. Since you're already on your way out, there's literally no retaliation they can inflict. Just getting an investigation started can help establish a pattern, even if nothing comes from your specific case.
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Mar 22, 2022 00:45
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A recruitment came in: The president of an MSP in my area messaged me on LinkedIn. I interviewed with this place a few years ago when I freshly had my CCNA but was still a printer tech and didn't get a call back. He wrote: quote:I am the President of $MSP and wanted to introduce myself. We have been around for 16 years and are growing like crazy. I thought it made sense to connect and see if you are interested in learning how we could help you develop your skills and grow your career. Thank you! And so I responded: quote:Hi! I interviewed with $MSP a few years ago hoping to get into the MSP realm. I didn't get a return call, but am now in a much better position having been with $Current MSP. And he responded quickly: quote:Thank you for the reply and the history! I am sorry we didn't reach out and update you last time you interviewed with us. We have better processes in place to make sure that doesn't happen. I'd love to have you talk with $OfficeAdmin, and start the process over again. We have a pretty quick interview process now. If it fits well for everyone, we'd love to get you on the team and help you gain those experiences. So I thought sure, what the hell. Wouldn't hurt to practice interviewing after the concussion and all that. I set up an interview and they want me to take an aptitude test. That's fine, gotta know what things your prospective employees know. But there are a few restrictions: no calculators, only pen and paper, and a personality test is included. I stopped, and wrote back directly to him: quote:Hey $president, I don't think I would've done that if I didn't have the standing offer from the company from the Job Fair thread, and I certainly wouldn'tve done it if I were still a printer tech, but goddamn did that feel good.
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Mar 23, 2022 23:24
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If anyone complains about not being able to get internal email, the account maybe is or was compromised and the attacker set an Outlook rule on M365 that doesn't show up in desktop Outlook rules that automatically routes all internal mail to a hidden folder so the person can't be alerted their account is compromised. Just saw this happen for the second time in two weeks with different clients that were compromised.
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Mar 23, 2022 23:31
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duffmensch posted:I keep a section in OneNote for every major project or milestone that I was key in, and have a folder for accolades. It can be a pain to remember to do sometimes but it makes self evaluation time a breeze and comes in handy during annual reviews. I use Trello as a personal Kanban board of what I'm working on. Every month I archive my completed items, and at the end of the year those are supper useful for padding your accomplishments.
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Mar 23, 2022 23:45
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The president of the local MSP isn't letting it drop. He sent me a novelette asking me to sleep on it. I did (albeit poorly) and I stand by my decision. I will not participate in a personality test during the hiring process. Afterwards, maybe, if it helps you know how to approach me. Also came in to work this morning to find my title changed from L2 support center to Net Admin. Okay. I guess that tracks with our head network engineer quitting last week and many of his responsibilities shifting to me. I am anxiously awaiting the all clear from my speech therapist so I can jump ship. Oyster fucked around with this message at 12:06 on Mar 24, 2022 |
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Mar 24, 2022 12:04
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Even if they dropped the personality test requirement for interview, it's not going to to change the management culture at the company. Consider it a dodged bullet.
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Mar 24, 2022 12:48
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Good for you on standing up to something like that. I dont think I'd be willing to sit it on an aptitude test at this point in my career either. Maybe when I was younger and just getting started. Reminds me of my time working for a commodity trading company. They would fly this guy in who had some special built computer/device that hooked up to like bio-monitoring tools and they would have the trading applicants wear this while taking a test on the computer and answering interview questions. The bigwigs thought it was like a fool proof stamp of approval. They'd only make traders out of people with prior experience or who had worked their way up in the company, and would then interview them for several rounds before the test. And if people did poorly on the test that was it despite everything else. Seemed really dumb and psuedoscience-ish to me. Traders were willing to do it though because that was a job that could pay $200k+ pretty easily.
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Mar 24, 2022 13:31
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Oyster posted:The president of the local MSP isn't letting it drop. He sent me a novelette asking me to sleep on it. I did (albeit poorly) and I stand by my decision. I will not participate in a personality test during the hiring process. Afterwards, maybe, if it helps you know how to approach me. That's clearly someone who doesn't like being told "no", and you dodged a bullet on that alone.
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Mar 24, 2022 13:56
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Can't have Thetans invading the company!
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Mar 24, 2022 13:57
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Oyster posted:The president of the local MSP isn't letting it drop. He sent me a novelette asking me to sleep on it. I did (albeit poorly) and I stand by my decision. I will not participate in a personality test during the hiring process. Afterwards, maybe, if it helps you know how to approach me. Did this come with a pay raise commensurate with your new title and responsibilities?
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Mar 24, 2022 14:55
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I think it is good practice to never take a MSP job where the owner is the headhunter. Made that mistake once and only once.
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Mar 24, 2022 15:07
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Submarine Sandpaper posted:I think it is good practice to never take a MSP job .
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Mar 24, 2022 15:29
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guppy posted:Did this come with a pay raise commensurate with your new title and responsibilities? lol, my raise got cut because of the aforementioned concussion. I was scheduled to take a Watchguard cert the week after I was concussed and I still don't have it. Again, I'm on my way out. I responded to his novella with a wall of text of my own. For context I'll put both here: quote:Hey Oyster, And my response: quote:Hey $President, He responded with a "thank you for the thoughtful response, enjoy your day!" so basically tl;dr, but I thought with the consideration he had shown with the first response I might actually get somewhere. Regardless, I'm in total agreement that a bullet was dodged there. I probably shouldn'tve outed myself as neuroatypical, but at that point I wasn't taking it anyway so figured whats the harm. Oyster fucked around with this message at 16:01 on Mar 24, 2022 |
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Mar 24, 2022 15:56
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Oyster posted:I probably shouldn'tve outed myself as neuroatypical, but at that point I wasn't taking it anyway so figured whats the harm. Is this somehow a disadvantage in this field? When I started those traits were considered desirable because everyone knew people who were good with computers were "different"
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Mar 24, 2022 16:32
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Just as one datum, as a hiring manager, I'm completely indifferent to neurotypicality. It's a big concept and doesn't really tell me how well you can do what we do.
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Mar 24, 2022 17:48
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I give like half a poo poo about neurotypicality as a theoretical hiring manager - and when I say that, I'm thinking about the person with autism whose "autism obsession" so to speak is exactly in line with the position I'm hiring. Oh, you're ASD-passionate about infosec and I'm hiring a security analyst? You're fast-tracked as poo poo.RFC2324 posted:Is this somehow a disadvantage in this field? When I started those traits were considered desirable because everyone knew people who were good with computers were "different" Basically this.
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Mar 24, 2022 18:05
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I've gotten to the point that I just dont deal with dumb responses to emails anymore. SupplierPersonA: Hi Real Muenster, please talk to SupplierPersonB. Me: Thank you SupplierPersonA, I will talk to SupplierPersonB! SupplierPersonB, are you available on any of these dates? SupplierPersonA: Hi Real Muenster, you need to talk to SupplierPersonB about that! SupplierPersonB: Hi Real Muenster, what times are you available? Me: Hi SupplierPersonA, as you can see (screenshot with what I said highlighted) I was addressing SupplierPersonB. SupplierPersonB, I listed my times in my last email. Not included in my email: "Jesus loving christ can you clowns read?"
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Mar 24, 2022 18:08
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AAAAA! Real Muenster posted:Not included in my email: "Jesus loving christ can you clowns read?" Functional literacy is probably the job requirement most frequently ignored or waived.
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Mar 24, 2022 20:28
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