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AAAAA! Real Muenster posted:I've gotten to the point that I just dont deal with dumb responses to emails anymore. Nobody reads. Ever.
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Mar 24, 2022 23:49
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dragonshardz posted:Nobody reads. Ever. I can read this TO you, but I cannot comprehend it for you.
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Mar 25, 2022 00:02
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AAAAA! Real Muenster posted:I've gotten to the point that I just dont deal with dumb responses to emails anymore. I will, in cases like this, move the no longer required person to the CC list. Most people who don't pay attention to emails also don't read anything they are CC'd on.
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Mar 25, 2022 00:23
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I just got a request to install Real Player.
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Mar 25, 2022 09:52
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nielsm posted:I just got a request to install Real Player. Sounds like someone needs to go back to the 90s 
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Mar 25, 2022 10:01
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nielsm posted:I just got a request to install Real Player. I had to google to see if you were being pranked or something. No, RealPlayer still exists and is (presumably) used by tens of people across the globe.
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Mar 25, 2022 10:20
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nielsm posted:I just got a request to install Real Player.
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Mar 25, 2022 13:26
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Give 'em WinAmp 5.8 and see if they complain
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Mar 25, 2022 13:34
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Got a ticket today from a customer asking for her home network to be made invisible? That's all it said. We just recently started routing calls to our overseas mothership's call centers and the tickets we get from them are baffling at best. I average about a ticket a day from them and it's been months since I've had a legitimate issue for my team.
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Mar 25, 2022 14:05
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As in...dont broadcast the SSID?
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Mar 25, 2022 14:10
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Oyster posted:The president of an MSP in my area messaged me on LinkedIn. I interviewed with this place a few years ago when I freshly had my CCNA but was still a printer tech and didn't get a call back. They sound desperate see if they will offer you like 2x what you make now.
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Mar 25, 2022 14:12
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D34THROW posted:As in...dont broadcast the SSID? Maybe? That's the best explanation I've heard so far. Which is still extremely not my problem. Renegret fucked around with this message at 14:19 on Mar 25, 2022 |
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Mar 25, 2022 14:16
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RFC2324 posted:Is this somehow a disadvantage in this field? When I started those traits were considered desirable because everyone knew people who were good with computers were "different" In the US, a disability cannot be legally factored into a hiring decision, so unless you have an obvious physical disability it's generally not a good idea to disclose until the offer stage or whenever you'd be requesting any accommodations. Now, whether a person's neuroatypicality rises to the level of a disability is another question. As far as I'm concerned, if they can't legally consider it as part of their hiring decision, they don't need to know about it.
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Mar 25, 2022 15:16
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n0tqu1tesane posted:In the US, a disability cannot be legally factored into a hiring decision, so unless you have an obvious physical disability it's generally not a good idea to disclose until the offer stage or whenever you'd be requesting any accommodations. This is basically where I was with it. I've also not disclosed before, so there was a certain anxiety around typing those words at all. Bob Morales posted:They sound desperate see if they will offer you like 2x what you make now. The offer from the Job Fair thread (that is unbelievably patiently waiting for my full recovery from the concussion) is an 80% raise. I'll be okay. I told a coworker about the whole ordeal. He had also interviewed with them about a year ago and has a friend there now. He validated that I dodged a bullet, and that's coming from someone working at the dumpster fire I'm at now.
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Mar 25, 2022 18:04
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n0tqu1tesane posted:In the US, a disability cannot be legally factored into a hiring decision, so unless you have an obvious physical disability it's generally not a good idea to disclose until the offer stage or whenever you'd be requesting any accommodations. yeah, but the fact is that if it DOES come out I can't see it being something that hurts, because it is absolutely a personality trait that can serve in good stead in this field.
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Mar 26, 2022 00:08
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In 2020 they offered a bunch of people $200 to use to buy stuff to work from home. We briefly went back to full time in the office, then went to a 50-50 office/WFH split. We had a few new people join since then and so far they haven't brought back that allowance. I sent an email to HR about it which I'm sure will go nowhere
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Mar 29, 2022 14:43
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We started teleworking in early 2020 along with everyone else, were pretty quick on getting laptops out to everyone, but are still waiting on the order to go through for home-use monitors to go with them. It keeps getting bumped back by upper management since it's non-critical. I'm pretty sure everyone who wants a monitor for home has already bought their own at this point, so I foresee us sitting on a bunch of monitors in our storeroom forever. And they're 27" monitors, so they're huge.
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Mar 30, 2022 07:55
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I put a ticket in with bittitan support on march 15th right after a tenant migration of our acquisition. I was running into some issues with migrating a couple of Teams groups. They just responded yesterday for the screenshot song and dance. When their website says a 24hr response SLA. With a 48-hr window to respond otherwise it will auto-close, and permanently after 72. What the gently caress and gently caress you, 2 weeks is a completely unacceptable response time especially for this type of software product. It’s a data migration tool, people will start screaming about missing data about 30 seconds after they log in to their new account post-migration. Thankfully they only cared about the files and I could do them manually. So, what migration tool do people like that isn’t bittitan and can handle Gsuite on top of 365? We likely have some more migrations coming up in the next year.
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Mar 30, 2022 11:31
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I just assume the absolute worst with any company’s support now. The labor shortage is real or something, I’ve been getting half assed baloney from Hashicorp lately. I opened a maximum severity ticket with MS the other day for a F500 big money app on their cloud platform and it took them three business days to assign an engineer. Was great they have all these global crit sit managers blowing up my phone/email/teams but couldn’t get a loving resource assigned. I don’t know if anyone better than BT for migration stuff. There are some other companies out there but they kinda suck
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Mar 30, 2022 12:13
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i am a moron posted:I just assume the absolute worst with any company’s support now. The Also: companies forcing people to come back in for no reason. Like, in this era, if you want me to commute, that's almost a non-starter anymore. At minimum,I'm bumping my pay expectations way up. Especially in the areas of support. There's no reason someone at their desk at home with a VPN connection would have any less access to resources than someone in a cube farm (or worse, an open office plan), especially if it's reading a script and sending tickets.
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Mar 30, 2022 14:22
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I think if I managed people the only time I'd care about them working remotely is if they just couldn't do it effectively - so if they didn't have an internet connection that was up to it, and it was prohibitively expensive to get that fixed. Almost any other problem that might come up ("oh they're not getting anything done!!") can be just as much of an issue as when people drag themselves into a building each day.
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Mar 30, 2022 17:21
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devmd01 posted:I put a ticket in with bittitan support on march 15th right after a tenant migration of our acquisition. I was running into some issues with migrating a couple of Teams groups. Try CodeTwo?
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Mar 30, 2022 19:51
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bell jar posted:I had to google to see if you were being pranked or something. No, RealPlayer still exists and is (presumably) used by tens of people across the globe. They pivoted into facial recognition stuff. Mostly selling it to schools, although they just demo'd a access control reader with facial recognition.
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Mar 30, 2022 20:21
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devmd01 posted:I put a ticket in with bittitan support on march 15th right after a tenant migration of our acquisition. I was running into some issues with migrating a couple of Teams groups. Not sure if it can handle gsuite, I assume it can, SkyKick is what our MSP has used forever.
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Mar 30, 2022 23:58
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This is my last week as the Enterprise Architect and head of technology at $Airline. I fly to Costa Rica for 5 weeks on Saturday, and while I'm there I (remotely) start my new job at $PremiumYogaPantsCompany which, if I max out my bonuses will put me at 2x my current salary. 
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Mar 31, 2022 03:16
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I recommend just staying in Costa Rica.
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Mar 31, 2022 03:22
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nexxai posted:This is my last week as the Enterprise Architect and head of technology at $Airline. I fly to Costa Rica for 5 weeks on Saturday, and while I'm there I (remotely) start my new job at $PremiumYogaPantsCompany which, if I max out my bonuses will put me at 2x my current salary. First, congrats! Second, did $Airline come with any sweet perks? I'm assuming you'll get some comfy yoga pants to wear around the house for $newJob.
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Mar 31, 2022 03:26
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GreenNight posted:I recommend just staying in Costa Rica. Hughmoris posted:First, congrats!
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Mar 31, 2022 03:41
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Hughmoris posted:First, congrats! Flight benefits sound great, until you realize that they literally oversell every flight to ensure maximum revenue generating flights (i.e. a paying person in each seat) as a non-rev you are stuck behind anyone paying. So, you generally end up going to places when no one else wants to, such as Costa Rica during the rainy season, or flying at hosed up hours, neither of which guarantees you a seat. This was true for at least major airlines over the past 10-15 years. The 80s, 90s and early 00s (before and shortly after 9-11) were the best time for flight benefits, but it's gone down hill a fair amount. Maybe I'm just crabby because I have to pay and fly in cattle class with everyone else now.
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Mar 31, 2022 09:46
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MF_James posted:Flight benefits sound great, until you realize that they literally oversell every flight to ensure maximum revenue generating flights
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Mar 31, 2022 15:03
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Yeah, I'm not sure how the smaller airlines/partners operate but I know United, SouthWest and American do it, and likely Delta as well. Family worked for Piedmont->US Air->American as well as United, so I've really only experienced the major commerical companies.
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Mar 31, 2022 17:49
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Nice little sequence of events this morning while I'm in a meeting: 1. Email from User at [Location A]: "I can’t get my new computer to charge. I have checked the charging cord. ☹ What should I do?" About 30 seconds later: 2. Group Chat Message from a Network Admin: "Just got word from Maintenance that [Location A] is currently without power, no ETA or known cause yet." Shortly after that: 3. Somebody yells across the room: "Hey Nominal, don't you have [Location A]? Do you know why there are a bunch of fire trucks in front of it?" Shortly after that: 4. Another email from that same User at [Location A]: "Sorry, I just realized that we were having an electrical fire when I sent that first e-mail."  Turns out, it wasn't our MFD, IDF, or my little workbench area, so I don't have to care! I guess it was just something HVAC related on the roof. I don't know what exactly happened but the mental image of that user sitting in a pitch-dark room in a pitch-dark building typing out a "why won't my computer charge?" e-mail with the last of her precious battery life is the life-sustaining elixir that will propel me onward to my next vacation
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Mar 31, 2022 21:18
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Years ago I was witness to it explains to a user that yes, the laptop does in fact plug into the power strip, but then, where does the power strip plug into? The building was without power at the time. The conversation to take the user through a --> b -->c and get them to understand was simply amazing. I also did recently have an international call where someone did flush a toilet off mute during s lull in the conversation. Zoom flashed to his speaker card and everything. Eventually didnithappen.txt happens to us all.
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Apr 1, 2022 13:49
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Years ago I had the joy of hearing about a call that came into our tech support queue from a store wanting to know what to do about a fire in their store (that was still burning and in the process of spreading). They had printed instructions in front of them but weren’t sure what to do. They didn’t hit the “this is an emergency” option and came in on the regular queue which usually had a several minute wait. We promptly told them to gtfo and call 911 if they hadn’t. Thankfully no one was hurt but the store was a complete loss (and likely would have been regardless), but still..
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Apr 2, 2022 01:48
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That reminds me a bit of this (tragic) incident. Propane flying out of a tank and filling up a store and the staff sticking around inside. https://www.youtube.com/watch?v=JzdnUZReoLM
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Apr 2, 2022 10:59
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We once evacuated the entire building because someone thought they smelled gas. Turns out it was someone eating kimchi Renegret fucked around with this message at 14:36 on Apr 2, 2022 |
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Apr 2, 2022 12:33
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Thanks Ants posted:That reminds me a bit of this (tragic) incident. Propane flying out of a tank and filling up a store and the staff sticking around inside. Okay so I thought it was going to ignite like immediately, those technicians have Hank Hill rolling in his grave. They had all the time in the world to evacuate
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Apr 2, 2022 12:51
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why is the tank so close to the bulding, thats crazy illegal and the filling company would have refused to touch it in my state, based on personal experience, no assertions made about legaity on other regions
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Apr 2, 2022 16:55
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Roundboy posted:The conversation to take the user through a --> b -->c and get them to understand was simply amazing. About 15 years ago when I started in the industry experts were saying that with computers being ubiquitous, and everyone growing up with them, people would eventually be so tech-savvy that front line IT would become completely unnecessary. Thankfully for my job prospects, that’s not the case at all.
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Apr 3, 2022 08:23
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When I went back to do my Masters in 2020 I still got told that in the very near future all work will happen on phones. People are bad at accurately predicting the present.
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Apr 3, 2022 13:21
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