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Thanks Ants posted:My favourite way of approaching a project is to have a set of requirements nailed down and agreed on by both sides, to deploy infrastructure that meets those requirements, and then once everything has been set up to have the customer come back and ask for extra things that they never mentioned initially because they "thought it would be too expensive". same energy as asking for extra toppings in the delivery instructions
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Jun 10, 2022 15:41
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Who the gently caress thinks its a good idea for a manager to be on an on-call rotation for helpdesk? Don't get me wrong, it's good that they do it, but it's *not* good when they find ways to have other team members take jobs past quit time right before 5 pm so they don't have to deal with it. If it had only happened once or twice, ok, but its pretty consistent and he gets away with it because he's the direct report-to for us. Irritating.
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Jun 11, 2022 00:28
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The manager who gets the on-call bonus thinks it's a great idea.
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Jun 11, 2022 02:20
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poo poo pissing me off: Father-in-law’s complete inability to learn anything computer related. For the last 30 years it’s been an exercise in frustration and futility. He contacted me because he was no longer able to receive email messages using outlook 2010. So help me God, outlook 2010. Doing some digging I discovered that Gmail turned off third-party access for old email clients so I ended up having to migrate him to Thunderbird. I swear to God it’s like I just told him that his computer is a baseball bat for the amount of confusion that Thunderbird has created. I keep trying to explain that he needs to change his mental model and just replace the word outlook with the word Thunderbird anytime he does anything with email. But he is just. So. Confused. But he is 85.
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Jun 13, 2022 17:58
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Agrikk posted:poo poo pissing me off: You are making the same error i did when handling my parents computer needs. When their office got too old, i put thunderbird and libreoffice on. After months of attempting to wipe decades of office muscle memory, i caved in, waited for the usual 50% discount on 365 family, set up family sharing of the licenses and never had a single call ever again. Going FSF on people who have always used microsoft software is only an exercise in frustration. SlowBloke fucked around with this message at 18:30 on Jun 13, 2022 |
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Jun 13, 2022 18:26
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Agrikk posted:poo poo pissing me off:
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Jun 13, 2022 18:39
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Funny you should mention office 365 – That was the first thing I recommended. Just bite the bullet and pay the subscription fee and call it good. But no, he decided to be a cheapskate on this one particular point and therefore Thunderbird. And no icon fuckery. The last thing I need is him calling me up in nine months saying that outlook isn’t working and then I get all confused because I thought I’d converted him to Thunderbird. …and Excel 2010 and Word 2010 live on.
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Jun 13, 2022 22:02
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Agrikk posted:Funny you should mention office 365 – Excel and Word 2010, huh? Yes... Terrible... 
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Jun 13, 2022 22:11
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The in-laws are tough. If it's my family, I'll just pay for it and be done with it. $5/month or whatever is well worth not having my mom or step-dad call me, and I don't have to worry about upsetting them if I insist on fixing something. My in-law's house had bad internet ever since I've known my wife. I think we're going on year 15 or so. Multiple providers, constant battles over it, etc. Her father passed away about a year ago and I had a chance to look at it without offending anyone. They had been paying for gigabit internet and were consistently getting 30%+ packetloss. I got that fixed and it was like the end of an era. So weird to have working house in the house that was known as the "lovely internet house." So ah, yeah. You have my sympathies.
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Jun 13, 2022 22:12
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I guess there's zero chance of solving this with a Chromebox then
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Jun 13, 2022 22:28
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Agrikk posted:Funny you should mention office 365 – Couple people sell cheap office keys in samart.
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Jun 13, 2022 22:50
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ihafarm posted:Couple people sell cheap office keys in samart. Without going into too much detail and drama, is that stuff legit?
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Jun 13, 2022 23:31
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Sickening posted:Without going into too much detail and drama, is that stuff legit? as a consumer you will typically get a key that activates the software package you paid for. I was not particularly surprised when I tried to re-activate it a year later the key had used up all its license activations and was floating around on VK/Yandex. I was surprised that the SAMart guy replaced it free of charge when I complained. tl;dr: as a product obviously not, as a consumer yes
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Jun 13, 2022 23:34
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Cat Army
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Sickening posted:Without going into too much detail and drama, is that stuff legit? I've made multiple purchases from them over the years, nary an issue.
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Jun 14, 2022 00:35
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Microsoft isn't going to be knocking on your door if that's what you're wondering but yeah I probably wouldn't sit on the code for a year or whatever. Wouldn't surprise me if they just have a ton of enterprise or institutional keys and they eventually exceed the maximum allowance of activations. They probably just forgot to check and needed to re-up. E: or simply didn't mark the license as sold and put it up for sale again when they saw that it appeared to not be in use. Fruits of the sea fucked around with this message at 00:43 on Jun 14, 2022 |
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Jun 14, 2022 00:36
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lol if you don’t do an export of the entire license key list for personal use from the vlsc before you put in notice
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Jun 14, 2022 00:46
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lol if you don’t have multiple MSDN accounts and use the licenses for whatever you want
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Jun 14, 2022 00:47
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Internet Explorer posted:So weird to have working house in the house that was known as the "lovely internet house." I too also find it house to have working house in the house known as the housy house house.
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Jun 14, 2022 00:53
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SyNack Sassimov posted:I too also find it house to have working house in the house known as the housy house house. 
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Jun 14, 2022 01:02
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SyNack Sassimov posted:I too also find it house to have working house in the house known as the housy house house. God drat it. Also you are way too on point.
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Jun 14, 2022 01:23
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I’m lucky, I suppose, in that my parents fall into the “if it costs more money then it’s in some way better” category of late-stage consumerism. They’ve had Macs forever, which is great for me because so do I, and it means troubleshooting is both rare and fairly simple. It does mean that their absolute first response to every problem is “well how much do I have to spend on a new one?” Their second response, paradoxically, is to just not ever get it fixed or spend the money on a new one. My dad has a laptop with a battery that lasts 5 minutes, my mom has a desktop with a hard drive that takes 15 minutes to boot and makes sounds that would function as a serviceable EDM beat, and they’re still trucking away with nary a repair in sight. I assume in another couple of years their prophecy will be fulfilled and they will have to replace both computers. We got my mother-in-law on a Chromebook, because she treats laptops like coasters and placemats, and those are cheap to replace every year or so.
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Jun 14, 2022 02:04
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The ironic part about my FIL's complete lack of computer-using is that they just moved into a house that was previously owned by an AWS employee who works in IoT. The house is loaded with structured wiring, Lutron managed light switches, full-mesh WAPs, an aftermarket cable gateway, firewall, managed L3 switches, picture frame art TV, the works. Without knowing anything about that setup, my FIL ordered Comcast and of course the tech arrived on site said "My gateway is better" and ripped out all of the kit in the rack in the garage. Of couerse breaking everything and causing an IP conflict that he couldn't resolve, so he left the gateway connected to the coax jack in the garage and left. So I got to come in figure out everything without any instructions and got it all working again. I admit it was actually pretty fun to sleuth though someone else's setup, as broken as it was, reset everything to default and then put it together again to make it all work. And now I can turn every thing in his house on and off remotely from my phone whenever I want. Have I done it once or twice already? You betcha.
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Jun 14, 2022 02:36
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There's a note on file for my Verizon account that was put there by the chief customer officer's private secretary. It says "Don't ever touch anything in Killhour's rack except the fiber termination." I haven't had any problems since.
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Jun 14, 2022 02:45
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KillHour posted:There's a note on file for my Verizon account that was put there by the chief customer officer's private secretary. It says "Don't ever touch anything in Killhour's rack except the fiber termination." I haven't had any problems since.
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Jun 14, 2022 03:02
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KillHour posted:There's a note on file for my Verizon account that was put there by the chief customer officer's private secretary. It says "Don't ever touch anything in Killhour's rack except the fiber termination." I haven't had any problems since. This is a great idea!
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Jun 14, 2022 03:05
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Agrikk posted:This is a great idea! It only takes having them gently caress up both your billing and your equipment repeatedly for months and then you have to email literally the entire executive team by guessing their emails and you'll get a 5AM response from Tami Erwin that she hurriedly typed out on her iPad promising to make it right. https://www.verizon.com/about/our-company/executive-bios/tami-erwin I should really frame that email. Edit:  My all-time finest Karen moment. KillHour fucked around with this message at 03:13 on Jun 14, 2022 |
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Jun 14, 2022 03:10
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Agrikk posted:Funny you should mention office 365 – I must admit that in case of my parents, I'm footing the bill myself, since i consider the health expense of having to deal with libreoffice bullshit higher than the yearly 25 something euros of the sub. In your case i fear that there is litte recourse than maybe pirating office or telling your FIL to pound sand and deal with it himself.
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Jun 14, 2022 08:04
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KillHour posted:There's a note on file for my Verizon account that was put there by the chief customer officer's private secretary. It says "Don't ever touch anything in Killhour's rack except the fiber termination." I haven't had any problems since. My old ISP had a similar note for my poo poo, after they hosed around and found out. Yes, my firewall at the time could probably route all traffic in and out of the county, why do you ask?
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Jun 14, 2022 08:09
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Arquinsiel posted:Verizon are, somehow, less terrible 
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Jun 14, 2022 09:11
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SlowBloke posted:telling your FIL to pound sand I’d love to do this but unfortunately he is related to my wife and there’s no escaping her.  Seriously though- the dude is 85 and a pancreatic cancer survivor and chemo brain is a thing. At this point his inability to differentiate between the internet, Windows, Outlook, Office and email (and his incessant “cleverly funny” referral to Microsoft as “Microcrap”) is a grating annoyance but is ultimately the cost of entry into the family. The payment I have been making for over thirty years and counting.
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Jun 14, 2022 16:17
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Do you ever feel the urge to go learn a topic just to prove someone wrong and shove it in their face? I do BI work but that's how I'm feeling at the moment regarding pcap and infosec poo poo. I'm getting too old to be this petty but yet...
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Jun 14, 2022 16:37
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Hughmoris posted:Do you ever feel the urge to go learn a topic just to prove someone wrong and shove it in their face? One time I did this and found out the guy I was annoyed at was right. He was still an rear end in a top hat though.
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Jun 14, 2022 16:46
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The Fool posted:One time I did this and found out the guy I was annoyed at was right. Yeah, that's very likely how this story would turn out as well. 
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Jun 14, 2022 17:25
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Hughmoris posted:Do you ever feel the urge to go learn a topic just to prove someone wrong and shove it in their face? Spite is actually a significant factor in my general success in life. Sure it's annoying when the rear end in a top hat is right. But when you can call someone on their poo poo, it's all worth it.
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Jun 14, 2022 17:34
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Hughmoris posted:Do you ever feel the urge to go learn a topic just to prove someone wrong and shove it in their face? quote:I do BI work but that's how I'm feeling at the moment regarding pcap and infosec poo poo. I'm getting too old to be this petty but yet... The Fool posted:One time I did this and found out the guy I was annoyed at was right.
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Jun 14, 2022 17:36
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Paladine_PSoT posted:gently caress PRINTERS gently caress this Konica Minolta printer UI, it looks like someone barfed the settings onto random spots with no clear order or clarity to it.
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Jun 14, 2022 17:36
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klosterdev posted:gently caress this Konica Minolta printer UI, it looks like someone barfed the settings onto random spots with no clear order or clarity to it. To be honest a lot of printer UIs are this way. I've been working with some Ricoh/Lanier printers lately and they are similar. Complete with badly translated English sentences.
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Jun 14, 2022 17:46
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Hughmoris posted:Do you ever feel the urge to go learn a topic just to prove someone wrong and shove it in their face? That was me with Citrix, arguing with some grey beards that it doesn’t take six months to deploy a single Citrix server. Also me proving that a data warehouse was actually a good and necessary thing. Both projects ultimately forced me into skills I would not have developed and ultimately became the foundational skills upon which I built my career. (I was originally sitting for my CCIE and got as far as taking the written test and only had the lab to go when I realized I didn’t enjoy networking at all).
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Jun 14, 2022 19:01
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I'm just starting to use Docker and a little bit of kubernetes to see if it can make some process improvements at work. Why does kubernetes call them "Taints"? It'd be nice to have it named just about anything else so I don't constantly feel like a 12 year old when I say it.
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Jun 14, 2022 20:17
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Everything in IT is named by 12 year olds with ADHD, as per the Working in IT thread.
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Jun 14, 2022 20:49
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