|
also, I am in kansas city now
|
#
?
Jul 25, 2022 18:59
|
|
|
|
| # ? May 27, 2024 09:42 |
|
|
Kansas or Missouri? Either way, I'm sorry.
|
|
#
?
Jul 25, 2022 19:01
|
|
|
Missouri side. It's fine. Manager scheduled a brewery tour as a team building and lunch at some bbq place. Everyone on the team is flying in and most of us are meeting in person for the first time.
|
|
#
?
Jul 25, 2022 19:08
|
|
|
The Fool posted:Missouri side. goondolences The Fool posted:lunch at some bbq place. goongratulations If you pull up to a place and think "really? this is it?" you're at the right place. If a waiter seats you and hands you a menu... go find one of the places above.
|
|
#
?
Jul 25, 2022 19:16
|
|
|
Cenodoxus posted:
this was my experience in italy as well
|
|
#
?
Jul 25, 2022 19:17
|
|
|
Jerk McJerkface posted:can you recommend a resource to read to learn kubernetes I learned by doing unfortunately. It was mostly "I wanna do this" and a lot of googling. Then we implemented helm and helmfile and the operation of it all got simpler.
|
|
#
?
Jul 25, 2022 20:45
|
|
|
AA is for Quitters posted:I dont have PM, but if you have an email I'll send you the link to that posting. Its highly negotiable since we're expanding so rapidly, and thats such a specialized skill set but it is rural af. We're talking Wyoming, north Dakota etc.they're very open to remote work but something like that they are likely going to want you to be based in the state you're working on. The regular project management role like, just supervising the local field team for construction is a CO listing that says 25-30/hr. Is this a company that recently rebranded and is also moving into Oklahoma?
|
|
#
?
Jul 25, 2022 21:02
|
|
|
Found out the hard way my work desktop does not have wake on lan
|
|
#
?
Jul 25, 2022 22:53
|
|
|
The Mattybee posted:Is this a company that recently rebranded and is also moving into Oklahoma? Lol. Have suggestions of skills I should learn to get off the phones? I'm really loving the company so far, but I'm also just getting my poo poo together in my mid 30s and quit partying and stuff to be yknow a grownup with an office job instead of in restaurants getting high watching the other manager fistfight a customer because they sent their burger back. Its nice working in an environment where the rest of the staff is...adults that act like adults. If you got tips or suggestions on career path or anything, I'm all ears. (Also there's gotta be at least a few of us that are goons, right? Although most of the really goony ones I've met might be too young to be on here. They're all like 22). I love the job so far, I just would love it more if half the callers weren't classmates with Methuselah.
|
|
#
?
Jul 25, 2022 23:08
|
|
|
we all did our time in helpdesk, it builds toughness. You can't skip it. It's a necessary part of the journey to where you absolutely hate looking at computers and if a family member even mentions looking at their computer you immediately leave their house after top decking their toilet.
|
|
#
?
Jul 25, 2022 23:21
|
|
|
My mind has me racing away from your post but my body says Yes…ha ha ha…YES!
|
|
#
?
Jul 25, 2022 23:22
|
|
|
i am a moron posted:k9s is actually a really useful k8s tool: Very disappointed that this page doesn't tell me whether k9s expands to kubernetees or kubernetess.
|
|
#
?
Jul 25, 2022 23:26
|
|
|
jaegerx posted:we all did our time in helpdesk, it builds toughness. You can't skip it. It's a necessary part of the journey to where you absolutely hate looking at computers and if a family member even mentions looking at their computer you immediately leave their house after top decking their toilet. Good point. Its not the internet support that's worst tho, its cable. gently caress that
|
|
#
?
Jul 25, 2022 23:36
|
|
|
AA is for Quitters posted:Good point. Its not the internet support that's worst tho, its cable. gently caress that i started in dial up tech support. You kids these days have nothing on me.
|
|
#
?
Jul 25, 2022 23:39
|
|
I never did help desk 
|
|
|
#
?
Jul 25, 2022 23:40
|
|
|
i am a moron posted:I never did help desk schmuck
|
|
#
?
Jul 25, 2022 23:55
|
|
|
AA is for Quitters posted:Lol. Have suggestions of skills I should learn to get off the phones? I am still on the phones but on the business side, my recommendation is "get out of the residential side", having spent years there I don't want to be too specific since I'm sure we're talking about the same place
|
|
#
?
Jul 25, 2022 23:58
|
|
|
Internet Explorer posted:I was going to joke "Kubernetes in a Month of Lunches," but apparently that's not a joke because of course it's a book. i hope the final day is just "everything you've read in the past month is deprecated, see you in part 2"
|
|
#
?
Jul 25, 2022 23:58
|
|
jaegerx posted:schmuck ngl I work with a lot of cloud/devops people who never spent time in the help desk mines either because there are real college -> cloud eng pipelines out there. i legit love compsci majors too, they have a foundation that makes IAC and developer-like work easy as hell for them. kinda jealous actually cause me learning terraform was probably like watching someone teach a monkey how to drive
|
|
|
#
?
Jul 26, 2022 00:15
|
|
|
https://web.archive.org/web/2022072...llions-without/
|
|
#
?
Jul 26, 2022 00:17
|
|
|
lmao ‘it’s a cyber attack!’ no wait whoops some dipshit deleted the single route filter standing between us and our network collapsing
|
|
|
#
?
Jul 26, 2022 00:22
|
|
|
The Mattybee posted:I am still on the phones but on the business side, my recommendation is "get out of the residential side", having spent years there lol, i am completely in agreement. Though hearing "years there" from yet another person, and another goon, makes me feel really good about the place, especially from someone else on the phones. Like, just from what my friends that went to Sonifi and Webit said, it seemed like a good place, but ngl, hearing it from a goon really solidifies it, like if there was some serious office politics in the background i feel like the response would have been to laugh at my naivite. Thank you for making me feel really good about this change. I was kinda afraid that I was throwing away the past 20 years of food service management experience to do something different, but you're like the millionth person I've heard say they've been there for "years". Dr Jankenstein fucked around with this message at 00:43 on Jul 26, 2022 |
|
#
?
Jul 26, 2022 00:36
|
|
|
Several friends of mine started their careers at a DSL customer support shop and the stories...my god. Reality TV didn't have poo poo on early 00's call centers. I met them at an equally toxic helldesk poo poo hole where we had people doing blow in the bathrooms and had the place cleared out more than once for bomb threats by disgruntled employees. I sat next to people who had very recently been making huge dot com startup salaries suddenly reduced to frowning $10/hour phone jockeys. poo poo like that prepares you for what's ahead. 
|
|
#
?
Jul 26, 2022 00:48
|
|
|
jaegerx posted:schmuck "Thank you for calling 4-HELP, this is Zorak, may I ask whether you're faculty, staff, or student?"
|
|
#
?
Jul 26, 2022 00:53
|
|
|
I genuinely think working some form of direct user support is a critical skill and if you don't have that experience you're worse at most other IT jobs. There are presumably specialties where it doesn't matter, but it's very instructive to see what kind of real-world problems users have and what they look like, and also to learn how users describe those problems and how they approach computers. If, like me, you were the "kid who's good with computers," it is mind-blowing to see the completely alien ways in which normal people experience computer use. I don't say this because I think I'm "better than" those people, which I am absolutely not; there are lessons to be learned across a very wide spectrum of job roles. It is also a place to practice methodological troubleshooting, which way, way too few people in the industry understand how to do.
|
|
#
?
Jul 26, 2022 00:58
|
|
|
I started my career in 2003 doing DSL tech support. Call centers are crazy.
|
|
#
?
Jul 26, 2022 01:05
|
|
|
Never feel like you have to work your way up in a certain order. The help desk has little to offer you later in your career but maybe some respect for how hard they work. You don’t have to waste any part of your life doing something you see as lesser. Going directly into a better job can be harder, but people don’t really understand how it’s more achievable now than it ever was before.
|
|
#
?
Jul 26, 2022 01:15
|
|
|
As IT workers, we are all helpdesk. We're serving people with our poo poo. I think starting at the bottom of the poo poo makes you a better tech. I went from helpdesk to datacenter ops to l4 sse. I appreciate the journey I took. poo poo how many people here can build a computer anymore?
|
|
#
?
Jul 26, 2022 01:20
|
|
|
Tech support for a ISP was the only job I dreaded going to work for, people treat you like your sub-human. Every other job has been a living dream compared to it.
|
|
#
?
Jul 26, 2022 01:24
|
|
|
jaegerx posted:
I am a giant cheapskate, so I still build my own PCs.
|
|
#
?
Jul 26, 2022 01:25
|
|
jaegerx posted:As IT workers, we are all helpdesk. We're serving people with our poo poo. I think starting at the bottom of the poo poo makes you a better tech. I went from helpdesk to datacenter ops to l4 sse. I appreciate the journey I took. I think it’s important to remember a lot of us are serving the whims of ‘the business’ for sure. But there is an order of magnitude of difference between a VP getting lovely over project deadlines and Ted from accounting screaming at you because he spilled coffee on his own laptop. I build my own rigs, it’s easy as hell lmao guppy posted:I genuinely think working some form of direct user support is a critical skill and if you don't have that experience you're worse at most other IT jobs. There are presumably specialties where it doesn't matter, but it's very instructive to see what kind of real-world problems users have and what they look like, and also to learn how users describe those problems and how they approach computers. If, like me, you were the "kid who's good with computers," it is mind-blowing to see the completely alien ways in which normal people experience computer use. I don't say this because I think I'm "better than" those people, which I am absolutely not; there are lessons to be learned across a very wide spectrum of job roles. It is also a place to practice methodological troubleshooting, which way, way too few people in the industry understand how to do. I don’t want to poopoo how anyone broke into the industry, but good customer service is often not found on a helpdesk and it’s not the only place to learn it. And sadly, good troubleshooters are born not made.
|
|
|
#
?
Jul 26, 2022 01:28
|
|
|
Like you can be complete rear end at tshooting, a total loving dipshit at it and do architecture and senior engineering. It’s all over the place.
|
|
|
#
?
Jul 26, 2022 01:29
|
|
|
I already have years of cservice and management exp, I’m only learning IT poo poo from my helldesk. Idk it’s hard to force myself to play the job search game when I work myself to mental exhaustion. At least sometimes I get to learn new poo poo but too often it’s a corrupted outlook profile and this guy duplicated his contacts trying to fix it etc
|
|
#
?
Jul 26, 2022 01:39
|
|
|
jaegerx posted:poo poo how many people here can build a computer anymore? I can but lol at touching a computer outside of work. I don’t give a gently caress what processor gen something has or whatever, I don’t game anymore.
|
|
#
?
Jul 26, 2022 01:39
|
|
|
I mean, end user support is end user support, whether you're supporting a network, some software, a hamburger or a pair of shoes. I'm not going to like, pretend I'm some kind of hot poo poo, but 20 years of learning soft skills are 20 years of soft skills. Tech skills can be taught, soft skills you kinda have to develop through doing them. I can see the argument about how helpdesk builds those soft skills, and going directly into an engineering role doesn't.
|
|
#
?
Jul 26, 2022 01:51
|
|
|
I am absolutely great on the phone and I attribute it to my years of help desk.
|
|
#
?
Jul 26, 2022 02:04
|
|
|
I learned customer service at a grocery store working 40 hours a week like a normal American 15 year old
|
|
|
#
?
Jul 26, 2022 02:05
|
|
|
i learned it from a homeless shelter still lol that a job that is 100% easier pays twice the amount
|
|
#
?
Jul 26, 2022 02:06
|
|
|
The hair on the back of my neck stands up when my phone rings, pretty sure I have some mild PTSD from working in a call center, and I definitely cannot stand to be on the phone for more than a couple minutes.
|
|
#
?
Jul 26, 2022 02:06
|
|
|
|
| # ? May 27, 2024 09:42 |
|
|
i am a moron posted:These are generalizations and I think UK pays poverty wages compared to American IT. But if you're looking for Azure jobs candidates basically fall into three categories: I just want to quote this post one more time and sorry the folks I haven't got back to over PMs. I just flipped my LinkedIn Profile to looking for work and holy gently caress I cannot believe kind of offers I am receiving.  But how long will this last? 
|
|
#
?
Jul 26, 2022 02:32
|
|
