|
I have a Bosch washer and dryer and they're great so it sucks to hear you've had issues with their other stuff.
|
#
?
Aug 3, 2022 23:07
|
|
|
|
| # ? May 26, 2024 16:33 |
|
|
meatpimp posted:After kicking up some dust with the BSH/Bosch executive group, they replaced the two combo wall oven units I've been fighting with for almost 3 years. How did you get connected with higher level Bosch folks to make this happen? Loving my 300 dishwasher but I know that's par for the course. I've never had these feelings for an appliance before.
|
|
#
?
Aug 3, 2022 23:37
|
|
|
The “2” key on my Bosch oven doesn’t work. All the other ones do. I haven’t had to bake anything at 275 yet thankfully! I did bake a pie at 319 instead of 325.
|
|
#
?
Aug 4, 2022 00:49
|
|
|
As I recall, the dishwasher is the only Bosch appliance recommended, it's an outlier.
|
|
#
?
Aug 4, 2022 03:26
|
|
|
When they still made full-size units about 15 years ago, I bought a Bosch front loading (Vision?) set. They were absolutely fantastic. I'd still have them if the people that bought our last house didn't make them part of the deal. My 500 series dishwasher is amazing and I don't think I'd ever buy a non-Bosch... but this isn't the first time I heard issues with ovens so I think I'd be cautious with a range/oven.majour333 posted:Top loader, combo unit. Probably this model, pic found online. Unit sold for $350. I want to repair because I'd probably have to knock a wall down to get this out, and because I'm cheap and stubborn. OOH - for some reason I thought it was a stackable front loader - my bad. Sorry, wish I could help you.
|
|
#
?
Aug 4, 2022 17:54
|
|
|
Inner Light posted:How did you get connected with higher level Bosch folks to make this happen? Corporations like to make themselves look like monolithic slabs whose policies and procedures cannot be bypassed. When, in reality, corporations are made by people. And they insulate the executive group from the riff-raff. You can ask. yell, and scream all you want to "customer service," but their system will only allow you to go as far as the system wants you to go. So, you have to work outside of the box they constructed. From what I've found, almost all corporations use a single email format -- lastname first initial, first name.lastname, first name lastname up to 10 characters, etc. So, once you find out what the company uses for an email format (google search for their industry reps usually gets you that), then search for the executive group and spam the gently caress out of them. Most of them won't give a poo poo, but I haven't found a company that didn't immediately respond to such an action.
|
|
#
?
Aug 4, 2022 18:02
|
|
EVERYWHERE 
|
meatpimp posted:From what I've found, almost all corporations use a single email format -- lastname first initial, first name.lastname, first name lastname up to 10 characters, etc. So, once you find out what the company uses for an email format (google search for their industry reps usually gets you that), then search for the executive group and spam the gently caress out of them. Most of them won't give a poo poo, but I haven't found a company that didn't immediately respond to such an action. Yeah, this is how I end up getting recruiters sending me job listings at my work e-mail address. All they need to do is troll around LinkedIn and find ONE person at the company with their work e-mail listed. From there, it's super simple to extrapolate just about anyone's e-mail address. C-suite people generally don't have their LinkedIn locked down, but they're often named somewhere on the company's website anyhow so figuring out their e-mail is trivial. edit: To be sure, your e-mail is probably never read by the person you're sending it to. An assistant likely catches and filters it out from the likely hundreds of other emails they get on a daily basis. DaveSauce fucked around with this message at 18:16 on Aug 4, 2022 |
|
#
?
Aug 4, 2022 18:12
|
|
|
DaveSauce posted:Yeah, this is how I end up getting recruiters sending me job listings at my work e-mail address. In this case, I lucked out. I got an out of office reply from the CEO that gave his assistant's contact information. Nobody in the company has a better chance of helping you than the CEO's assistant.
|
|
#
?
Aug 4, 2022 18:15
|
|
|
next Monday is the last big project, converting from a one piece shower surround to a tiled walk-in shower. hopefully this will get done before we are all infected with monkeypox. this is what it looks like right now - fiberglass that I had refinished with acrylic many years ago. walls - https://www.katelotile.com/find-tile/lakeside-glazed-wall-tile/ (3x12 glossy white) floor and part of niche - https://www.katelotile.com/find-tile/porcelart-trendy-mosaics/ (2" hex matte) they will be doing a schluter system with a 24" chrome linear drain (in the same location as the current drain, which is nice as it reduces the plumbing work, and also I won't have to step on a drain while showering), and some new chrome grohe fixtures. also a 26" niche.
|
|
#
?
Aug 4, 2022 21:06
|
|
|
Can you loop up the bidet electrical wire into an O and zip tie it to keep it off the floor and ease cleaning? Just an idea
|
|
#
?
Aug 4, 2022 21:59
|
|
|
Inner Light posted:Can you loop up the bidet electrical wire into an O and zip tie it to keep it off the floor and ease cleaning? Just an idea yeah that's a good idea. i wish the cord started on the other side so it could all be hidden behind the toilet
|
|
#
?
Aug 4, 2022 22:02
|
|
|
I am having my lovely loud 50 CFM fan replaced with a super quiet 80 CFM one. When they said it was compatible, I didn't think of the obvious fact that it would require cutting open more of the wall than I thought. Also it turns out the ducting is rigid (of course), so I had to get some 3" flexible ducting. Ugh. But at least it's in.
|
|
#
?
Aug 5, 2022 17:27
|
|
|
the fan is in, it's a massive improvement - much quieter (and even quieter than it is now because the wall is opened). But the cover hides it all pretty well! haha barely any steam formed on my mirror, and before it would cover the mirror within a few minutes The guy will come back to do all the patching and such later, it sounds like you use drywall clips to hold the pieces in place while you mud unfortunately there was rigid ducting, so he had to possibly cut up higher than if it was flexible, as he didn't want to move it too much
|
|
#
?
Aug 5, 2022 19:21
|
|
|
Yay, Samsung dryer stopped heating again. Looks like the last time I tore it down and replaced the heating element was 2018. I guess 4 years isn't bad for a replacement part. I've ordered a replacement element, fuse, and thermostat kit so ideally I only have to take it apart once, diagnose, and then put it back together.
|
|
#
?
Aug 5, 2022 19:53
|
|
|
Costco's contracted delivery company delivered both washer and dryer badly dented; they told us they were taking them back before I requested it. Costco now says the one I want is out of stock, and no, I can't switch my order to the in-stock black one by paying the difference from when they were both on-sale, but they're happy to cancel the order! I'm going to give it a couple of weeks to see if it comes back in stock, because we got this pair at $700 off and it had features I wanted.
|
|
#
?
Aug 5, 2022 20:40
|
|
|
Arsenic Lupin posted:Costco's contracted delivery company delivered both washer and dryer badly dented; they told us they were taking them back before I requested it. Costco now says the one I want is out of stock, and no, I can't switch my order to the in-stock black one by paying the difference from when they were both on-sale, but they're happy to cancel the order! I'm going to give it a couple of weeks to see if it comes back in stock, because we got this pair at $700 off and it had features I wanted. How badly dented? If it seems cosmetic maybe ask for more off and take it?
|
|
#
?
Aug 5, 2022 22:21
|
|
|
Yeah I feel like denting on a washer/dryer really isn’t a big deal. Was it like massive craters?
|
|
#
?
Aug 6, 2022 01:19
|
|
|
Harriet Carker posted:Yeah I feel like denting on a washer/dryer really isn’t a big deal. Was it like massive craters? Yeah, unfortunately it was a massive crater, deep enough that I was concerned it might have bent an underlying component. eta: The delivery service unloaded it, said they were sorry, said they were taking it back to the warehouse. So they took one look at it and realized it was too damaged to deliver, before I'd even seen it. Arsenic Lupin fucked around with this message at 02:04 on Aug 6, 2022 |
|
#
?
Aug 6, 2022 01:36
|
|
|
Arsenic Lupin posted:Yeah, unfortunately it was a massive crater, deep enough that I was concerned it might have bent an underlying component. Who sold you these things? I dunno how lowes depot does it but looking at this stuff before it is on the truck to the customer is like basic QA. Hope you got a reasonable deal at least! An annoying fuckup.
|
|
#
?
Aug 6, 2022 04:49
|
|
|
Costco, who contract out their deliveries. And I got $700 off a high-end washer-dryer set, which is why I'm waiting to see when it comes back in stock. I am really pissed off because customer service isn't allowed to switch my order for an out-of-stock white set to the same black set in-stock without paying the non-sale price. I'd happily pay the difference between the white set and the black set, but no.
|
|
#
?
Aug 6, 2022 05:12
|
|
|
Inner Light posted:Who sold you these things? I dunno how lowes depot does it but looking at this stuff before it is on the truck to the customer is like basic QA. Hope you got a reasonable deal at least! An annoying fuckup. Don't sign your posts!
|
|
#
?
Aug 6, 2022 07:19
|
|
|
If he signs it, it could be any of us
|
|
#
?
Aug 6, 2022 14:31
|
|
|
Arsenic Lupin posted:Costco, who contract out their deliveries. And I got $700 off a high-end washer-dryer set, which is why I'm waiting to see when it comes back in stock. I am really pissed off because customer service isn't allowed to switch my order for an out-of-stock white set to the same black set in-stock without paying the non-sale price. I'd happily pay the difference between the white set and the black set, but no. Have you tried asking for the higher ups at customer service and really laying it all out? I wouldn't rest until I had a replacement with 700 bucks knocked off and the treatment and timeline is such that it seems clear that you deserve it. And Costco is like the 11th richest company in the nation right now so its not like they can't afford it. Personally I wouldn't get off the phone until I either 1) had a new set on the way or 2) was banned from costco for life. Because this is unacceptable as hell. Corla Plankun fucked around with this message at 14:57 on Aug 6, 2022 |
|
#
?
Aug 6, 2022 14:43
|
|
|
Vim Fuego posted:Don't sign your posts! Amazing.
|
|
#
?
Aug 6, 2022 16:16
|
|
|
If they're working, they're probably fine. But, it's costco. Their customer service is typically amazing and pretty much the only place I buy major stuff for my home. Return them, get a full refund, buy the new set you really want when its on sale and in stock (which is a roll of the dice on a lot of appliances now). Or in the meantime if they still work fine (they likely will if they are now) keep it and enjoy your $700 discount.
|
|
#
?
Aug 6, 2022 16:25
|
|
|
They don't have them, that's the point
|
|
#
?
Aug 6, 2022 21:35
|
|
i like nice words
|
slidebite posted:If they're working, they're probably fine. I have already returned them, because one of them arrived so severely dented that both my husband and I were worried about short- and long-term impacts on functionality. Corla Plankun posted:Have you tried asking for the higher ups at customer service and really laying it all out? I wouldn't rest until I had a replacement with 700 bucks knocked off and the treatment and timeline is such that it seems clear that you deserve it. And Costco is like the 11th richest company in the nation right now so its not like they can't afford it.
|
|
#
?
Aug 6, 2022 21:36
|
|
|
Arsenic Lupin posted:I have already returned them, because one of them arrived so severely dented that both my husband and I were worried about short- and long-term impacts on functionality. You'll get far more traction on CEO email or public twitter blast.
|
|
#
?
Aug 6, 2022 22:16
|
|
|
Just learning of something called a Cave Cricket. Opened the storeroom in our portico in the new house and there were about 50-75 of them all over the walls. loving nightmare fuel.
|
|
#
?
Aug 6, 2022 22:25
|
|
|
BonoMan posted:Just learning of something called a Cave Cricket. Opened the storeroom in our portico in the new house and there were about 50-75 of them all over the walls. Haha, yeah, there's always a few that live in the unfinished basement here. I sometimes mistake them for the chonky house spiders I get here and get a fright but the crickets are pretty chill. I do try to remove them and boy are they big and jumpy.
|
|
#
?
Aug 7, 2022 00:22
|
|
|
Mmkay, I have a good succinct letter written. Somewhere in the last couple of pages was a list of common corporate email formats. The CEO is W. Craig Jelenek. I thought I'd try (sequentially) craigjelenek@costco.com craig_jelenek@costco.com jelenek_craig @costco.com jelenek_c@costco.com (second set, if first fails) wcraigjelenek@costco.com jelenek_w@costco.com Are there other common formats I should try?
|
|
#
?
Aug 7, 2022 00:41
|
|
|
Arsenic Lupin posted:Mmkay, I have a good succinct letter written. Somewhere in the last couple of pages was a list of common corporate email formats. The CEO is W. Craig Jelenek. I thought I'd try (sequentially) Craig.Jelenek@costco.com
|
|
#
?
Aug 7, 2022 00:50
|
|
|
this site says https://paganresearch.io/company/costco Employee:Craig Jelinek Title:CEO, EVP & COO Email: cjelinek@costco.com LinkedIn: https://www.linkedin.com/in/craig-jelinek-88b18113/ Employee:Paul Moulton Title:EVP and CIO Email: pmoulton@costco.com LinkedIn: https://www.linkedin.com/in/craig-jelinek-88b18113/ Employee:Peter Sampson Title:Executive Director - Technology Solutions Email: psampson@costco.com LinkedIn: https://www.linkedin.com/in/peter-sampson-03586b55/ Employee:Jay B. Smith Title:Director of Marketing Strategy and Digital Growth Email: jsmith@costco.com LinkedIn: https://www.linkedin.com/in/jay-b-smith-03b82220/
|
|
#
?
Aug 7, 2022 01:01
|
|
|
bigdickcraig@costco.com
|
|
#
?
Aug 7, 2022 01:04
|
|
|
Tunicate posted:this site says Thank you! I'll let the thread know if I get a reply.
|
|
#
?
Aug 7, 2022 01:16
|
|
|
BonoMan posted:Just learning of something called a Cave Cricket. Opened the storeroom in our portico in the new house and there were about 50-75 of them all over the walls. The most I ever murdered in one day was 62. We got them pretty bad in our basement, but they really hate light. Sealing up some seams and cracks in the garage plus leaving two lights on in perpetuity has fully banished them.
|
|
#
?
Aug 7, 2022 02:50
|
|
|
Sash! posted:The most I ever murdered in one day was 62. We got them pretty bad in our basement, but they really hate light. Sealing up some seams and cracks in the garage plus leaving two lights on in perpetuity has fully banished them. post+avatar lol
|
|
#
?
Aug 7, 2022 02:54
|
|
|
We need to replace our lovely kitchen range. It's a crappy old Kenmore electric that's older than my wife and no amount of repair is making it usable. I want to replace it with a gas (well, LP) one. However, it's this weird design that sits kind of on the counter base sort of: It's 30" wide. How do I go about replacing this? Do I just pull it out and try removing the counter base it sits on? Or do they make gas ranges like this anymore? Should I just hire someone who knows what the gently caress they're doing?
|
|
#
?
Aug 7, 2022 13:07
|
|
|
ssb posted:We need to replace our lovely kitchen range. It's a crappy old Kenmore electric that's older than my wife and no amount of repair is making it usable. I want to replace it with a gas (well, LP) one. However, it's this weird design that sits kind of on the counter base sort of: 30" is a standard range width, so you're good there. The built-in design should be easy to eliminate once you remove the range. Just cut out the existing framework underneath. You may need to use some OSB to level the floor (the tile probably doesn't extend underneath. As far as converting to gas, there are a number of challenges with that, including running the piping and possibly space, since you seem to be right up against the ?dishwasher?
|
|
#
?
Aug 7, 2022 13:49
|
|
|
|
| # ? May 26, 2024 16:33 |
|
|
meatpimp posted:30" is a standard range width, so you're good there. The built-in design should be easy to eliminate once you remove the range. Just cut out the existing framework underneath. You may need to use some OSB to level the floor (the tile probably doesn't extend underneath. Yeah the dishwasher is just to the right of it. I had a company out a bit back and they said that running the gas line shouldn't be too much of an issue, but I suppose I don't really know. All the plumbing and electric for the diswasher goes to the right, what would be the concern with space for a gas line?
|
|
#
?
Aug 7, 2022 14:28
|
|