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ConfusedUs posted:Company-wide all-hands meeting on Monday. You're misreading the first bullet points. "Record profits" doesn't mean "we have more money to reinvest in the company and talent." It means "our investors expect this to be the new benchmark for dividends and we are now required to cut costs to ensure that happens."
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Aug 17, 2022 19:37
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KillHour posted:You're misreading the first bullet points. "Record profits" doesn't mean "we have more money to reinvest in the company and talent." It means "our investors expect this to be the new benchmark for dividends and we are now required to cut costs to ensure that happens." Oh I know, but it is still absolute bullshit.
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Aug 17, 2022 21:28
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Also, for entirely unrelated reasons, I applied to 16 jobs today.
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Aug 17, 2022 21:45
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ConfusedUs posted:Also, for entirely unrelated reasons, I applied to 16 jobs today. Ganbare, Karoshi-san
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Aug 17, 2022 22:35
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Thanks Ants posted:This is how a union here announced the result of a strike ballot for postal service workers That is the best thing I've ever seen.
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Aug 17, 2022 23:10
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Thanks Ants posted:This is how a union here announced the result of a strike ballot for postal service workers This might be my favorite image on the internet this week.
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Aug 17, 2022 23:17
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ConfusedUs posted:Company said "this is your JFK moment: ask not what your company can do for you, but what you can do for your company." gently caress that ConfusedUs posted:Also, for entirely unrelated reasons, I applied to 16 jobs today. 
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Aug 18, 2022 02:05
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they called it the Dealey Plaza 360 because you take one look at your JFK Moment and do a 180 into a Jack Ruby Moment
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Aug 18, 2022 13:08
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ConfusedUs posted:Company-wide all-hands meeting on Monday. The US Dollar is many things, but weakening it is not. It’s a huge problem for American companies that want to sell things overseas, as well as countries with USD denominated debt facilities. Raising prices is a reasonable response to that, but it’s the strong dollar that’s the problem for the world, not a weak one. The flip side of this is of course that imports are cheaper which reduces domestic inflation in the domestic market. Not a bad time to have a current account deficit.
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Aug 18, 2022 13:34
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Cat Army
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Thanks Ants posted:Are new contracts significantly worse than the ones existing staff are on? When has this ever not been the case?
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Aug 18, 2022 13:49
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Arquinsiel posted:Nice to see you're doing your part to cut their payroll budget Like a divorce, sometimes you gotta give the other party something they want in order to do what’s best for yourself.
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Aug 18, 2022 18:00
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Client: It's all broken again, why can't you fix it properly  Me: We've been sending you quotes for three years to replace your end of life equipment, and explaining the problems caused by keeping old stuff around. Also moving to a new ISP will save you money each month so your bill will go down and the service will be better Client: Send me those quotes again please and I'll sign them Me: I'll have sales run the pricing again and send them across this week [Months pass] Client: It's all broken again, why can't you fix it properly 
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Aug 19, 2022 13:52
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Had something similar this week. Client: Fix our old-rear end Exchange 2010 box! Me: Uh sure, when can we schedule the downtime? Client: Downtime? Completely unacceptable! Me: Alright then, here's our quote, our out of scope and after hours rates apply- Client: No, we do not expect to be charged for this. Normal service must be restored by start of business tomorrow. Me: Fine, sort it out with my boss. I'm fairly sure their contract doesn't cover emergency after hours work on products that have been end of life for years but I'm just a lowly tech, what do I know?
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Aug 19, 2022 14:02
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Bargearse posted:Had something similar this week. lol they'll agree to pay, the company will send them a huge bill, you'll get none of if it except for all the afterhours, work of course.
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Aug 19, 2022 14:34
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my last 48 hours have been spent dealing with workstations where the user's Office 365 account would no longer authenticate, causing every single Office 365 app to break. The documentation was useless, support staff were clueless, the google fixes didn't resolve it, and we ended up completely deleting user profiles and then helping users log back in and re-set up all their poo poo for %10 of our employees. anybody dealt with issues like this before? This feels like the kind of poo poo that O365 tenants would deal with all the time, and would have quick and simple solutions, but none of the search results I found pointed at this specific issue. (except for the handful of cases where sysadmins had to do the exact same poo poo we did to fix this loving problem. gently caress you microsoft.)
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Aug 19, 2022 18:58
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did you check credential manager
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Aug 19, 2022 18:59
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we tried: clearing all Office and Onedrive creds in cred manager. deleting every registry key we could find related to office authentication and credentials deleting appdata folders related to OneAuth and office re-installing office and just about anything else O365-related signing out of office and trying to sign back in (we couldn't) probably a bunch of other stuff I'm not recalling, we're all pretty punchy from the last two days. capitalcomma fucked around with this message at 19:04 on Aug 19, 2022 |
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Aug 19, 2022 19:02
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Are you AD synced and using seamless SSO? Are you redirecting the product activation status to a network share? https://docs.microsoft.com/en-us/deployoffice/overview-shared-computer-activation https://admx.help/?Category=Office2016&Policy=office16.Office.Microsoft.Policies.Windows::L_SCLCacheOverride
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Aug 19, 2022 19:28
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We dealt with that issue too and deleting user profiles was what we also ended up doing. It was probably less than 5% of our users and it seemed to happen most often when upgrading from Office 2016 to O365
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Aug 19, 2022 19:47
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capitalcomma posted:my last 48 hours have been spent dealing with workstations where the user's Office 365 account would no longer authenticate, causing every single Office 365 app to break. The documentation was useless, support staff were clueless, the google fixes didn't resolve it, and we ended up completely deleting user profiles and then helping users log back in and re-set up all their poo poo for %10 of our employees. We had that with ent monthly 2205, using the office activation support assistant on the issue machines fixed it 🤷♂️
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Aug 19, 2022 20:05
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turns out something is removing a critical package from user machines  "get-appxpackage microsoft.AAD.brokerplugin" returned no package for the affected users. re-installing from the computer's repo fixed it instantly. now we get to figure out what's loving with windows 10 dependencies!
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Aug 19, 2022 21:47
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Jesus Christ this thread is still active
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Aug 19, 2022 22:12
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Paladine_PSoT posted:Jesus Christ this thread is still active  Gotta get up to Sea for a game soon
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Aug 19, 2022 22:39
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apparently there's a lot that pisses IT people off, who would have known? :-D
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Aug 19, 2022 23:23
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1668 pages of
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Aug 19, 2022 23:38
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Left my personal laptop charger at work when I left for the weekend. @&!#!!! My old laptops are noticeably slower. But I'm sure happy to have them.
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Aug 20, 2022 01:12
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No USB-C charging?
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Aug 20, 2022 03:22
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I work for an MSP anyway I had to park in the valet parking garage for a visit to this client. I tell the office manager I need my parking validated. "Why should I bother? Your company will reimburse you for parking." True but it can take a month to get reimbursed and I would be spending my personal funds to park in your building that really isn't right is it? Inflation is bad and I have expenses to worry about." I've never had a client fight back on validating parking in their building... But I did get my parking validated however they didn't like me complaining about it and asked that I never be sent to them again. My boss didn't care as this is a known troublesome client. I got a job offer and will be leaving the MSP world shortly but I just had to laugh at this. The gall to ask for parking validation and express that I too am human being just like you with financial needs.
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Aug 20, 2022 04:35
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Arquinsiel posted:Nice to see you're doing your part to cut their payroll budget My favorite quitting-job story was opening the conversation with “Hey $boss, I figured how to save $company $salary a year!”
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Aug 20, 2022 05:19
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Super-NintendoUser posted:lol they'll agree to pay, the company will send them a huge bill, you'll get none of if it except for all the afterhours, work of course. That's how it's been at literally every MSP I've ever worked for. Either way, ticket's escalated, it's my boss's problem now.
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Aug 20, 2022 17:17
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RestingB1tchFace posted:Left my personal laptop charger at work when I left for the weekend. @&!#!!! My old laptops are noticeably slower. But I'm sure happy to have them. Other than my phone and my iPad (and my watch), everything I own that isn’t stationary can be charged with USB-C and it truly is magical.
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Aug 20, 2022 17:55
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Where could I go to ask about why a youtube video that had chapters a day or two ago doesn't have any at all now? I don't think it's worth its own topic in tech support but if this isn't the place simply point me towards it. Because it really pisses me off
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Aug 20, 2022 18:31
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The Chromebook cart I was unable to help straighten out has now been named Sheila.
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Aug 22, 2022 07:14
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I just found an old NEC PowerMate 486 at a client's site and they actually want me to do some work on it. My hobby of tinkering with ancient computers that should have gone to e-recycling decades ago is actually getting some use.
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Aug 22, 2022 07:25
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What use for an old-as-dirt 486 could a modern office possibly have?
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Aug 22, 2022 07:42
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They just want me to determine what's on it and if there's anything they need to keep for regulatory reasons. Bottom of the list low priority job.
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Aug 22, 2022 07:47
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Curious what regulations would go back that long. But I'd find messing with a 486 pretty fun nowadays. I haven't installed 86box... yet.
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Aug 22, 2022 08:10
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teethgrinder posted:Curious what regulations would go back that long. Pharmaceutical industry. I'm not sure what specific regulations are involved but I get the feeling they don't want to run afoul of some obscure line in the GMP fine print. It's not likely to have anything but old-rear end chromatography results on it anyway. I kind of didn't notice what thread I was in, getting paid to dick around with ancient relics is the opposite of poo poo that pisses me off.
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Aug 22, 2022 09:02
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teethgrinder posted:Curious what regulations would go back that long. When I worked at a civil engineering firm, we were required to keep some architectural documents for landfills for 50 years.
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Aug 22, 2022 14:43
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"How would you like to be contacted regarding this support case - phone call or email?" "Email please" "Sure thing!" *rings phone repeatedly, leaves a voicemail saying they will call back*
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Aug 22, 2022 15:00
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