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Renegret posted:The worst part is that this is a re-escalation of specific customer who had an actual issue. The traceroutes were ignored and a legitimate problem was found and addressed. But you see, the traceroutes haven't changed, therefore it's still a problem. This is not helpful, I just think it's cool.
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Aug 23, 2022 23:57
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Arquinsiel posted:Traceroute is a fascinating tool and you learn a lot by digging into how it works. Which makes it all the more frustrating when the call center wields it like the results have some sort of power over me. Or even worse, the customer. Not that I'm knocking people who work call centers. I'm just knocking ours because it's indescribably awful.
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Aug 24, 2022 00:27
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teach them about mtr
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Aug 24, 2022 05:09
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I finally got an interview! For a remote job in another state. That they want me to come into the office for. When I told them that wouldn't be possible and requested a virtual meeting, they declined and said they're only looking for local applicants. Like... my resume, application, and cover letter all have my address listed. This is a remote job  So that was fun while it lasted. Fake edit: This is absolutely a dodged bullet but I guess it shows I'm technically employable? Felt good after not hearing back on the last 50 applications I've sent out.
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Aug 24, 2022 14:52
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larchesdanrew posted:I finally got an interview! I had a recruiter realize that I am trans and bump their planned offer to the max to help me pay for transition, so ymmv. Admittedly, I don't apply for the as high level positions as you, this is just an engineer 4 position, but its a sign things are getting better here for us.
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Aug 24, 2022 15:10
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RFC2324 posted:teach them about mtr
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Aug 24, 2022 15:23
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Arquinsiel posted:Heck, you've taught me about it. I've never come across it before and it looks fun. mtr rules and is great fun, and also a terrible thing for a low level agent to know about lol
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Aug 24, 2022 15:26
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larchesdanrew posted:Felt good after not hearing back on the last 50 applications I've sent out. It's annoying. I'm 66 applications into my job hunt. 42 no response, 20 rejections, 1 that gave me (very poorly written) homework and then rejected me. I'm putting all my poo poo into a spreadsheet and versioning my resumes and trying to make some sense of what's working and what's not. So far: The exact job title doesn't seem to matter. I'm applying to a handful of related titles in varying levels of seniority, and I get roughly the same 33% rejection and 66% no response rate from all of them. My generic resume seems to be getting slightly better over time. V3 only has a 22% rejection rate thus far, compared to the ~33% of V1 and ~38% of V2. I started up V4 yesterday and will revert to V3 if it doesn't perform as well. Customized resumes--where I tailor it directly for the employer--haven't netted me anything special yet. I've only done a few, but they're still in the 33% rejection rate area. I get a lower rejection rate (25% vs 37%) if I include a cover letter The analyst in me says that what I really [i]want/i] is a new job, so I should be optimizing for "get interview" not "avoid outright rejection". Unfortunately I don't have the data points for that yet, since I haven't had an interview. So until then, "not rejected" is the only metric I can go for, and that tells me to apply for senior positions with my latest generic resume and write a god drat cover letter. (Yes I'm a huge nerd)
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Aug 24, 2022 16:45
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RFC2324 posted:mtr rules and is great fun, and also a terrible thing for a low level agent to know about lol
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Aug 24, 2022 16:54
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RFC2324 posted:I had a recruiter realize that I am trans and bump their planned offer to the max to help me pay for transition, so ymmv. I've been being a little selective and applying to places that look like they'd have a bit more of a progressive outlook hoping for even a little bit of this. Hell, help me cover voice training and I'll be set. I'm hoping to find somewhere that isn't immediately trashing applications as soon as they see someone who isn't a cis white male. Arquinsiel posted:Heck, you've taught me about it. I've never come across it before and it looks fun. What's mtr?
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Aug 24, 2022 17:37
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larchesdanrew posted:I've been being a little selective and applying to places that look like they'd have a bit more of a progressive outlook hoping for even a little bit of this. Hell, help me cover voice training and I'll be set. Short for mytraceroute lol. Its treaceroute on so many steroids its useful
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Aug 24, 2022 17:41
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Since were posting fun network cli tools... To anyone who regularly has to deal with "the iNtErNeT iS sLoW!1!1" tickets check out iperf. Super easy to install and run as a service somewhere in your data center or on a remote server and thoroughly test speeds to and from a remote location.
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Aug 24, 2022 21:29
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BaseballPCHiker posted:Since were posting fun network cli tools... Only danger there is some rear end in a top hat testing it 50 times a day, then telling everyone else to run it too to see if the network is slow, thus slowing down the network, and causing complaints.
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Aug 24, 2022 21:39
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We have jperf and I haven't used it in several years. It's one of those tools that we keep around to placate angry executives when one of their rich and powerful buddies complain. But in practice, if a customer is complaining of slow speeds, we can figure out why real quick.
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Aug 24, 2022 23:03
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What's the go-to cheap wired mouse+keyboard these days? I don't mind the $16 Logitech combo; the mouse is great, but the keyboard feels pretty cheap. I'd like to find something on par with the old Dell OEM keyboards. Maybe it's futile and I should just start getting wireless combos for people. Seems like that's where the quality is these days unless you're looking at the gamer market.
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Aug 24, 2022 23:17
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wa27 posted:What's the go-to cheap wired mouse+keyboard these days? I don't mind the $16 Logitech combo; the mouse is great, but the keyboard feels pretty cheap. I'd like to find something on par with the old Dell OEM keyboards. why the resistance to wireless?
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Aug 25, 2022 05:39
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BaseballPCHiker posted:Since were posting fun network cli tools... I prefer ethr since it's even lighter, plus it has a cool cli text mode to stun bystanders into thinking you are doing nerd stuff.
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Aug 25, 2022 06:26
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wa27 posted:What's the go-to cheap wired mouse+keyboard these days? I don't mind the $16 Logitech combo; the mouse is great, but the keyboard feels pretty cheap. I'd like to find something on par with the old Dell OEM keyboards. We usually send out Logitech MK270 combos or something similar if we are out of our Dell Pro Wireless or Premier Multi-Device Wireless combos.
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Aug 25, 2022 17:52
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quote:Kindly reply with most recent copy of your resume and 15 minutes availability for telephonic discuss for this job. I love learning new ways to abuse the English language from recruiters
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Aug 25, 2022 17:52
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RFC2324 posted:I love learning new ways to abuse the English language from recruiters It may be abuse, but telephonic is a great word and I will die on this hill
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Aug 25, 2022 17:57
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Happiness Commando posted:It may be abuse, but telephonic is a great word and I will die on this hill I 100% agree and am actually disappointed that I can't engage the guy because of location. I am absolutely going to try and use it tho
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Aug 25, 2022 18:02
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Happiness Commando posted:It may be abuse, but telephonic is a great word and I will die on this hill Telephonic Discuss sounds like an 80s nu wave band, or song by Susumu Hirasawa.
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Aug 25, 2022 18:14
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Or some form of new olympic sport involving yeeting a smartphone.
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Aug 25, 2022 18:25
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Arquinsiel posted:Or some form of new olympic sport involving yeeting a smartphone. Foldable phones are almost getting as big as beginner discus.
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Aug 25, 2022 18:39
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Arquinsiel posted:Or some form of new olympic sport involving yeeting a smartphone. Spinning a landline handset by the cord then letting go before it snaps, for distance
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Aug 25, 2022 18:41
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RFC2324 posted:I had a recruiter realize that I am trans and bump their planned offer to the max to help me pay for transition, so ymmv. Whoa. That’s a big deal, and very cool on the recruiter’s part. Arquinsiel posted:Or some form of new olympic sport involving yeeting a smartphone. You got me. I laughed out loud at work.
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Aug 25, 2022 19:15
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A ticket came in:  Unsurprisingly, this person is in Sales.
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Aug 25, 2022 21:53
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We get that more often than you’d think. My camera doesn’t work! Uh, is the slider in the open position? They feel pretty dumb after that.
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Aug 25, 2022 21:53
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i am a moron posted:I have a client with a really overdone naming convention that keeps spitting out servers that start off with ‘oval office’ and it will never stop cracking me up I had an entire box of GBICs delivered to me recently and the serial number on all of them was ####-A##C-CUM
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Aug 25, 2022 21:58
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Cisco DACs are all stuff like CU1M, CU5M
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Aug 25, 2022 22:00
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GreenNight posted:We get that more often than you’d think. I learned before the pandemic that the Lenovo T480s not only covers the camera, but disconnects it electrically as well. Like, Windows actually does say there is no camera. *That* was an HR person. I've also had people put the add-on shutters on the newer Dells. That already have a built-in one. That said, that model had a little fingernail groove to move the slider on the face rather than a knurled bit at the top of the frame, so less obvious. Still...
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Aug 25, 2022 22:01
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GreenNight posted:We get that more often than you’d think.
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Aug 25, 2022 22:22
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wa27 posted:What's the go-to cheap wired mouse+keyboard these days? I don't mind the $16 Logitech combo; the mouse is great, but the keyboard feels pretty cheap. I'd like to find something on par with the old Dell OEM keyboards. I use the Logitech wireless M325's and the wired K120 keyboards for deployments here. For some reason in our building wireless mice work fine, but wireless keyboards intermittently have a half-second to several second delay between pressing a key and the letter appearing on the screen. This annoys my users, so every attempt to deploy a wireless keyboard has failed.
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Aug 25, 2022 22:54
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good day friends. my new job is still going great and i am reaching many library worker milestones, most recently "watched security camera footage of a guy jacking off." the ticket that came in was that the jackoff video was choppy, much like his technique
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Aug 25, 2022 23:21
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Weedle posted:good day friends. my new job is still going great and i am reaching many library worker milestones, most recently "watched security camera footage of a guy jacking off." the ticket that came in was that the jackoff video was choppy, much like his technique I suppose every industry has its own special tickets
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Aug 26, 2022 00:18
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RFC2324 posted:I suppose every industry has its own special tickets working at the library is honestly insanely lit. there’s so much stuff to do and it’s all kludged together from systems assembled over the past 0-25 years. plus i get to hear from the public about stuff like our website being STREWN WITH PORNOGRAPHY!
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Aug 26, 2022 05:25
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Weedle posted:working at the library is honestly insanely lit. there’s so much stuff to do and it’s all kludged together from systems assembled over the past 0-25 years. plus i get to hear from the public about stuff like our website being STREWN WITH PORNOGRAPHY!
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Aug 26, 2022 13:17
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Arquinsiel posted:Do you reply to those tickets with "Pornography has been organised neatly. Thank you for your assistance."? “is there a specific item of pornography i can help you find”
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Aug 26, 2022 17:49
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Weedle posted:i get to hear from the public about stuff like our website being STREWN WITH PORNOGRAPHY! "Our pornography is actually organized by the Dewey Decimal System, which can be confusing to the untrained eye. You look like you'll like 779.035: Still Photographs: Lingerie/MILFs (from behind)."
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Aug 26, 2022 18:53
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I'll see your Ticket for Guy Jacking Off in Library and raise you Ticket for Sherriff's Department of Guy Jacking Off In Car Outside Elementary School Playground I vowed to never touch loving cameras again after that day
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Aug 26, 2022 20:01
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