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Thanks Ants posted:Learning not to give a gently caress when it's not your turn to give a gently caress is a genuine skill, and it takes years to learn. My director reminds me of this every time we have a meeting with central IT. He's probably more worried about my blood pressure than I am 
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Sep 10, 2022 23:12
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Thanks Ants posted:Learning not to give a gently caress when it's not your turn to give a gently caress is a genuine skill, and it takes years to learn. ...and is easily forgotten. Gotta keep practicing.
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Sep 11, 2022 01:06
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The biggest thing I've learned at my job is to never work quickly but admittedly we're overstaffed
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Sep 11, 2022 03:14
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ihafarm posted:Why would you do this rather than investigating the root cause in the first place? Sorry, this kinda turned into a rant because it touches on some things that have been bothering me for a while. I did have an idea of the cause. Based on the timestamps of the stuck snapshots it started when the VMs were recently migrated from a different datastore. I was also very busy because it was the first week of classes and I also had to deal with classroom support, VDI support, and last minute requests for software. I needed to expand the storage on one of the VDI golden images ASAP, this snapshot issue was preventing that, and the cloning solution worked. There's also the fact I don't really know what I'm doing. My role in vSphere was initially just to maintain the VDI images, but a while ago they decided any issues related to those VMs are also my responsibility. So I was given full admin access, but no training. I actually did notice that the VM storage usage wasn't shrinking when snapshots were removed after the datastore move, but when I messaged the infrastructure team about it they just told me I was taking too many snapshots. I wasn't, but I put the issue aside because I had more pressing things to work on. I recently complained to my union rep about being assigned work outside of my job description, because they wanted me to set up a new Horizon instance myself. I was initially hired as helpdesk and desktop support, and I still have the same position/pay. I'm off that project, and there's supposed to be ongoing meetings to get the other out of scope work off my plate. Of course those meetings keep getting pushed back. I should have gone to the union when SCCM server setup and admin was dumped on me. But I thought it would be a fun challenge to prove myself, and it came with what turned out to be an empty promise of advancement. VMware Horizon admin was only supposed to temporary to cover for a terminally ill coworker, but when he passed away the work was left with me even though he was paid significantly more. Turns out he had the same position as the rest of us on paper, but started working here when the position paid more. As per the union agreement he kept the old salary(green circled), but he was given Horizon admin duties because of his higher pay. I did go to the union about that, and my rep said they technically didn't break any rules by transferring the work to me. All he could do is send an email to HR recommending that the position's pay is increased to the old amount for all of us, which they of course ignored. I know I need to find a different job, but I don't think I have much enthusiasm for working in IT anymore. But on the other hand I don't have any other marketable skills. Every time I try to update my resume or look at job listings I end up getting distracted and doing something else, like writing this post. I think I have ADHD, but every doctor I've gone to has refused to even assess me for it. They always insist my issues are just depression, despite the fact that anti-depressants clearly don't help me.
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Sep 12, 2022 07:25
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Squatch Ambassador posted:Sorry, this kinda turned into a rant because it touches on some things that have been bothering me for a while. You are now fulfilling the duties of at least three people (VDI admin, vSphere admin, SCCM admin) along with whatever role you had. Talk to your union and ask management for a raise or threaten them to leave.
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Sep 12, 2022 10:00
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Maybe consider talking to someone higher up in your union as well, they're not really doing much for you here
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Sep 12, 2022 10:01
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Having a union agreement on pay also does not mean everyone must be paid the same. It means there should be a well-defined structure for how pay is determined and how pay scales with responsibilities.
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Sep 12, 2022 10:07
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SyNack Sassimov posted:This seems like a decent segue: I'm pondering redoing my home network, and have the same old question: is there an option with easy one pane management for switches and access points (I'm sticking with PFsense firewall for now), that isn't Unifi or Meraki? Thants, I remember you'd recommended Aruba access points and I'm happy to look into them, but I really would prefer not to have separate management for switch/AP when I just need the home network to work and not require a ton of time to change something. Fortinet is great if you're trying to spend that kind of money
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Sep 12, 2022 12:04
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so I found out why HPE hasn't responded to any of my tickets... Apparently we are 326 days in arrears. So that's fun.
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Sep 12, 2022 16:14
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Management at my side job flat out refused to pay our Pagerduty bill so welp, now we have no on call scheduling or call routing. Apparently Google Voice can do the latter but not having on-call scheduling sucks.
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Sep 12, 2022 17:49
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22 Eargesplitten posted:Management at my side job flat out refused to pay our Pagerduty bill so welp, now we have no on call scheduling or call routing. Apparently Google Voice can do the latter but not having on-call scheduling sucks. Seems like they don’t want on call? Everyone wins!
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Sep 12, 2022 17:51
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Most of the job is on-call  . That said I've been working like 30 hours a week at the job thanks to understaffing, but it's a cause that I actually care about so I don't mind. And it has cut way down on my drinking because I'm on call almost all the time so I can't drink without scheduling to make sure we have coverage. So that's good for my health at least. It was some procedural bullshit about how I was allowed to approve a purchase that size but C-levels have to approve any contracts of that level and then Pagerduty refused to send over a new contract for them to sign and they refused to pay the bill so basically they didn't want our money enough to make accommodations and management didn't care about our smooth operating enough to make accommodations.Also to my goon boss if he's reading this I'm not double-dipping on time, I'm just doing it after hours and on weekends.
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Sep 12, 2022 17:54
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If anyone wants to manage me (lol) there's a job opening lmao
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Sep 12, 2022 17:55
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Can I tell you to work harder remotely?
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Sep 12, 2022 17:55
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it would be nice if my boss could explain what she wants for "professional development" goals at a helpdesk job with zero room for promotion. ah well, maybe I'll get some certs on company dime and move once my resume looks a bit more filled out
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Sep 12, 2022 17:55
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CLAM DOWN posted:If anyone wants to manage me (lol) there's a job opening lmao Jagerx is woken from a deep sleep though he does not know why.
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Sep 12, 2022 17:56
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Zil posted:Jagerx is woken from a deep sleep though he does not know why. I came here to make this joke.
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Sep 12, 2022 17:56
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tokin opposition posted:it would be nice if my boss could explain what she wants for "professional development" goals at a helpdesk job with zero room for promotion. That's exactly what you do. Build the resume and then GTFO if there is no upward momentum.
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Sep 12, 2022 17:56
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CLAM DOWN posted:If anyone wants to manage me (lol) there's a job opening lmao get me the job and you will never hear from me so long as i never hear from you
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Sep 12, 2022 17:56
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Internet Explorer posted:I came here to make this joke. New uniform a gimp mask and chaps, but only for Clam Down.
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Sep 12, 2022 17:57
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CLAM DOWN posted:If anyone wants to manage me (lol) there's a job opening lmao More seriously though... promotion time!?!
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Sep 12, 2022 17:58
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lmao at all your repliesInternet Explorer posted:More seriously though... promotion time!?! GOD no, I never want to manage people, that genuinely seems terrible, gently caress that e: also that would mean leaving the union lol
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Sep 12, 2022 17:58
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CLAM DOWN posted:
I thought you guys were already planning to leave the union now that the old battleaxe bit it
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Sep 12, 2022 18:03
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SyNack Sassimov posted:I thought you guys were already planning to leave the union now that the old battleaxe bit it god I wish I got a day off from that
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Sep 12, 2022 18:19
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Sickening posted:Seems like they don’t want on call? Everyone wins!
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Sep 12, 2022 19:00
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22 Eargesplitten posted:Most of the job is on-call How can the job be mostly on call but not want to pay the pennis per month on pager duty? Again, it seems they don't want on call.
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Sep 12, 2022 19:10
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CLAM DOWN posted:If anyone wants to manage me (lol) there's a job opening lmao I don't know how to do anyones job, I probably won't talk to you, and my golf game is probably around twenty strokes over par on an average course. I can start next month.
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Sep 12, 2022 19:15
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tokin opposition posted:it would be nice if my boss could explain what she wants for "professional development" goals at a helpdesk job with zero room for promotion. Could just be my raging cynicism, but I've found that a boss wanting to see "professional development" without specific context or guidance tends to mean "do more of my job for me". Definitely get those certs on the company dime, and then split if they still won't give you a clear path for promotion. Sickening posted:How can the job be mostly on call but not want to pay the pennis per month on pager duty? Again, it seems they don't want on call. Are people generally okay with stuff like Pagerduty going to personal phones? My boss recently asked for my thoughts on this since we're getting ready to set up an on-call rotation. Being hybrid-remote these days makes it challenging to pass a phone around. Cenodoxus fucked around with this message at 19:20 on Sep 12, 2022 |
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Sep 12, 2022 19:15
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Defenestrategy posted:I don't know how to do anyones job, I probably won't talk to you, and my golf game is probably around twenty strokes over par on an average course. we should absolutely drink and golf together
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Sep 12, 2022 19:17
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Sickening posted:How can the job be mostly on call but not want to pay the pennis per month on pager duty? Again, it seems they don't want on call. Because they're stupid bureaucrats that only care about process and their egos, and we can't do our job if we're not on call, so we eat the bowl of poo poo and keep going. Cenodoxus posted:Could just be my raging cynicism, but I've found that a boss wanting to see "professional development" without specific context or guidance tends to mean "do more of my job for me". We have work phones because we have legally privileged information on them and don't want our personal phones subpoenaed.
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Sep 12, 2022 19:20
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tokin opposition posted:it would be nice if my boss could explain what she wants for "professional development" goals at a helpdesk job with zero room for promotion. I think we’re in similarly blah positions with similarly mediocre managers and yeah I recommend using the time for other real professional development. It definitely makes the hours a bit more satisfying at least.
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Sep 12, 2022 19:38
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Cenodoxus posted:Are people generally okay with stuff like Pagerduty going to personal phones? My boss recently asked for my thoughts on this since we're getting ready to set up an on-call rotation. Being hybrid-remote these days makes it challenging to pass a phone around. Yes, but only if it's in a work profile (either from the company or through shelter or another app) and the company covers the cell phone bill, but I hate carrying two phones around. 22 Eargesplitten posted:We have work phones because we have legally privileged information on them and don't want our personal phones subpoenaed. Or this
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Sep 12, 2022 19:39
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Cenodoxus posted:
Work pays me a certain amount of money per month to use my personal phone. I'm looking at using either Teams or Zoom as a virtual number, because I am NOT giving my personal cell# to a customer.
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Sep 12, 2022 19:42
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As annoying has carrying 2 phones around is, work will never touch my personal devices; therefore I carry around two phones. Giving up the ability to literally leave work at home when I do things is too good to pass up.
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Sep 12, 2022 20:27
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I have work teams on my phone but am very aggressive about managing notifications via focus profiles in ios
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Sep 12, 2022 20:35
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Bonzo posted:Work pays me a certain amount of money per month to use my personal phone. I'm looking at using either Teams or Zoom as a virtual number, because I am NOT giving my personal cell# to a customer. Teams telephony is a A/E 5 cal item so check if your licensing covers it.
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Sep 12, 2022 20:36
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work pays me nothing to be oncall and refused to get me a work cell, but I really don’t care enough to cause trouble over a hundred bucks a month. I also don’t especially want a second cellphone, though it would be convenient to be able to access email remotely. Requires a management profile which lolno on a personal device. Now, the lack of promised stock options nearly a year in mind you…
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Sep 12, 2022 23:32
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Cat Army
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We don't do on call at my place thankfully, and I've refused to add zoom or teams to my personal phone. Only thing I'd use it for is saying I'm running late and that doesn't even seem to matter that much tbh.
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Sep 12, 2022 23:52
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Question for those of you with years in the field, across different industries. Is it just something I need to accept that employees won't ever read IT emails? It feels like this is the case but I wanted to confirm.
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Sep 13, 2022 02:17
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It extends well past IT. Keeping a readers attention is an art.
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Sep 13, 2022 02:21
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