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MrQwerty
Apr 15, 2003

LOVE IS BEAUTIFUL
(づ ̄ ³ ̄)づ♥(‘∀’●)

lol the G: drive is officially broken forever and now passdowns and all the crucial data we need are on Teams, 4 months before the plant shuts down, after my tech and I have been suggesting that for 3 years.

Half the computers on the floor can't even connect to Teams lmao, oh well guess I gotta spend minutes not doing my actual job sitting on the bigscreen computer in the middle of the floor now!

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Outrail
Jan 4, 2009

www.sapphicrobotica.com
:roboluv: :love: :roboluv:

Escape From Noise posted:

Why did I decide to start cleaning the brewhouse after brewing today? I'm gonna be here for like another hour! Awwww maaaaaan!

More like Escape From Hubris

Tetrabor
Oct 14, 2018

Eight points of contact at all times!

Hyrax Attack! posted:

Lol might as well.

We have two short video meetings each week with several other depts, where everyone is supposed to say what they’re working on and something they are grateful for (remnant of an Agile initiative.) Not my favorite meeting but it makes management happy and helps preserve WFH as people feel less isolated so I don’t mind.

60% of my small dept has begun ghosting the meetings, irritating my usually indifferent manager as it makes the team look bad to other teams, so we got a reminder email that folks need to attend or put a clear reason in the meeting invite. I’d also prefer fewer meetings but it’s such a tiny commitment to keep bosses happy, baffling that they can’t be bothered.

Seems weird to do the Stand-Up with other departments, that poo poo should be 15 mins max, and no one cares about what Karen is doing in HR either.

Hyrax Attack!
Jan 13, 2009

We demand to be taken seriously

Tetrabor posted:

Seems weird to do the Stand-Up with other departments, that poo poo should be 15 mins max, and no one cares about what Karen is doing in HR either.

Oh you’re absolutely right, but I’ve been in far worse depts with a toxic boss and meaningless work and low pay, so this is a tiny price for being left alone for most of the week. Kinda like if a rich great aunt died and before the reading of the generous will there’s a screening of Ready Player One. Irritating but not gonna take a principled stand and ignore the considerable upside.

TotalLossBrain
Oct 20, 2010

Hier graben!
What if it's the full audiobook read by Wil Wheaton instead of the movie?

Escape From Noise
Jul 27, 2004

Fermentation on the biere de Noël is really slow. French saison yeast is usually such a workhorse. Worried maybe I shocked it pitching too low. Come on you little yeasties!

Escape From Noise
Jul 27, 2004

Outrail posted:

More like Escape From Hubris

At least now it's done. Fuckin' process times!

Machai
Feb 21, 2013

TotalLossBrain posted:

What if it's the full audiobook read by Wil Wheaton instead of the movie?

Earplugs

MrQwerty
Apr 15, 2003

LOVE IS BEAUTIFUL
(づ ̄ ³ ̄)づ♥(‘∀’●)

My boss' boss' boss' boss is here from Deutschland today one last time, and we get a bunch of BBQ from a sweet BBQ place in town :krad:

Everyone's wondering if they're gonna let the ready to retire people who really wanna go loose with their severances before they have to pay some of them another year, in which case lol goodbye shift differential. I'd wanna go instead of switch shifts too but I don't think that's really in the cards for the people in their 30's and 40's, leads and supes.

The higher end of the company is amicable enough that they might just do reviews, give us bullshit raises and let us keep our diffs for going to other shifts since it's only until the beginning of April. Not gonna hold my breath but 3rd does a lot of numbers with high quality.

either nobody gets to leave and we keep this poo poo lumbering for 4 more months or I'm gonna get forced to work on 2nd shift lol gently caress

MrQwerty fucked around with this message at 16:49 on Nov 30, 2022

Outrail
Jan 4, 2009

www.sapphicrobotica.com
:roboluv: :love: :roboluv:
I really don't mind doing in-person poo poo, but don't ask me the day before a board meeting if I can set up a hybrid meeting. I mean really

Motronic
Nov 6, 2009

Outrail posted:

I really don't mind doing in-person poo poo, but don't ask me the day before a board meeting if I can set up a hybrid meeting. I mean really

I just got one of those this morning. "Hey, we're doing a team building exercise with lunch and bring a canned good tomorrow!"

Yeah, no. Not driving 2 hours for a food drive and certainly not on 24 hours notice.

Cyrano4747
Sep 25, 2006

Yes, I know I'm old, get off my fucking lawn so I can yell at these clouds.

LMAO

I've got this really dumb, really bad, really critical piece of software that I use to basically get people to sign off on the TPS reports. I plug the poo poo in, push some buttons, a god awful bespoke and custom built bit of poo poo fires off, and then various people get it dropped into their inbox.

(Where they ignore it for days until I hit them up to tell them to push a button, probably because it got lost among the 18 phishing test emails IT sent that hour, but I digress)

The software is a very old version of a kinda poo poo application, but one that works OK enough if you have the new version. The bespoke custom bit is some kind of eldritch horror that I have to summon specific people in IT to fix when it gets hosed up.

The sign-offs that I need this poo poo to gather aren't a daily kind of thing, but at least a few a week and they're usually fairly time sensitive. Ideal turn around of 48 hours, certainly no more than a week, and once a quarter or so we'll have one where after the emails go out I directly call the people who I need signatures from because poo poo's on fire somewhere and no one can use the metaphorical fire extinguisher until the TPS is stamped in triplicate.

So a few months ago IT decided they're going to upgrade from the decade old version to something more recent. loving great, it'll be a pain in the rear end. They even managed to loop me in on the group to talk about what's going to change. Awesome. They're end-of-lifing the current setup in March and want the new one online in Feb. This poo poo will 100% break how I do stuff but they're really insistent that they're going to communicate and work with me to ensure that New Stuff: 2022 has the same functionality as Old Stuff: 2012 + hacky bullshit.

So anyways none of that happened and they just went live with it unannounced and now I can't file my TPS report give permission for someone to fix some hosed up poo poo and lol the person who normally supports the hacky work around bullshit is on vacation until the New Year.

I'm just operating under the assumption that I'm going to be spending the next month sending people pdfs to digitally sign and then chasing them for it and having to inevitably collate the five versions of the documents with three different sets of signatures which :suicide:

Orvin
Sep 9, 2006




I am guessing this is some sort of official or governmental approvals. Otherwise, the comedy option is to just fake the approvals to keep things moving.

The real solution is to just keep escalating up the chain of command about how you can’t put out these various fires due to IT fuckery. Eventually you will hit a director or VP with enough clout to get you a proper IT solution.

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

Orvin posted:

I am guessing this is some sort of official or governmental approvals. Otherwise, the comedy option is to just fake the approvals to keep things moving.

The real solution is to just keep escalating up the chain of command about how you can’t put out these various fires due to IT fuckery. Eventually you will hit a director or VP with enough clout to get you a proper IT solution.

That or "what the hell do we even still have this process for? Why do we even still have <job> when we agreed two years ago that the process wasn't even necessary?"

Lazyfire
Feb 4, 2006

God saves. Satan Invests

On a call with a vendor now. He's saying that he's dreading the holiday shutdown at the end of the year because people may just not come back ever because they would have time to interview and accept jobs. It's not a good look.

tactlessbastard
Feb 4, 2001

Godspeed, post
Fun Shoe
My company has sacrificed work on Projects A and B to support Project C and now that Project C is done they are horrified to see A & B are behind.

Lady Jaybird
Jan 23, 2014

to ride eternal, shiny and chrome

THUNDERDOME LOSER 2022



To preference my situation. I am an automation engineer contracted out to a multinational oil & gas company as their automation and controls engineer. There are a couple of engineering firms on site doing projects for the multinational company.

One of those engineering firms has a filtration project they want to wrap up by the end of this year. It involves programming I'm not trained on (SEBOL) in the DCS, so I tell them that they need to get the SEBOL trained programmers from the DCS vendor familiar with the plant in to do the work, which they did the previous years when the same kind of work was needed. There are precious few people in the US trained on SEBOL (only 3 from the DCS vendor itself)

the firm waited until October to get feelers out to the DCS vendor to get someone here by the end of the year. The DCS salesperson literally laughed on the Teams meet and gave them a timeline of March.

This doesn't affect me, thankfully! I've been telling the firm since March that they need to get rolling on this.

Breetai
Nov 6, 2005

🥄Mah spoon is too big!🍌
Finally out of my old team and it's great. New boss is happy to show me how something's done, confirm that I can do it right, and then get the gently caress out of my way so that I can keep doing it without managing me into the ground. He also has technical knowledge in the platform that we're working in so that we can have actual conversations about why something isn't working and he comprehends what I'm saying.

Meanwhile, the last person on my old team who has the general knowledge or any experience to do out technical/operational/service desk work is voicing his intention to leave at the earliest opportunity (he's just graduated with a degree in IT, he'll have his loving pick of jobs). The latest debacle?

Team has task X. Task X involves a lot of authorisation from a lot of sources: 2*product owners, 2* senior managers, our privacy division and our security division. Old team's task was to liaise with the team requesting X, confirm that their business case for needing it was sound and the request that they filled in met all technical requirements, and get the team to provide all of the required approvals. We'd then collate the documentation/approvals and send them to the people responsible for actually implementing X (a bunch of extremely overworked DBAs who don't have the time to do a massive back and forth with end users, hence why old team manages the process as getting all of the required docs can take WEEKS of back-and-forth emailing and literally dozens of emails). We also typically have to juggle multiple requests at a time, so we need to be very careful that everything's managed correctly so as not to be the source of delays.

Before my (now ex) manager was in charge, we used to store emails in an inbox folder structure that was like:

-TaskX
--Current
----Request x
----Request y
----Request z
--Completed
----Request a
----Request b
----Request c


Simple, easy, keep all of the emails pertaining to each request for X in its own folder so that after (again, literally weeks of) the back and forth arranging the documentation it's all in one place and we can very easily collate the final request to the DBAs. Once something's done, put the individual request subfolder in the Completed folder so that it's clear what requests are still pending.

Former colleague suggested that we keep doing this in the team's new mailbox, because it worked very well prior to the new manager taking over the team, no muss, no fuss. Sounds like a gimmie, right?

Manager gave an unqualified no. The inbox folder structure for Task X will be as follows:

-Task X

...

That's it.

"You should just use the (Microsoft Outlook) Search function to find the emails you want."

Outrail
Jan 4, 2009

www.sapphicrobotica.com
:roboluv: :love: :roboluv:

Tom Smykowski posted:

Old team's task was to liaise with the team requesting X, confirm that their business case for needing it was sound and the request that they filled in met all technical requirements, and get the team to provide all of the required approvals. We'd then collate the documentation/approvals and send them to the people responsible for actually implementing X (a bunch of extremely overworked DBAs who don't have the time to do a massive back and forth with end users, hence why old team manages the process as getting all of the required docs can take WEEKS of back-and-forth emailing and literally dozens of emails). We also typically have to juggle multiple requests at a time, so we need to be very careful that everything's managed correctly so as not to be the source of delays.
/


E: Why is 'the more stuff we do the more money it costs' such a difficult concept?

Also, if we're running low on money and you tell me 'cut down on expenses', don't get upset when I tell you that no, I can't do whatever pointless poo poo you want me to waste half a day on, because that's a waste of money.

Outrail fucked around with this message at 01:17 on Dec 1, 2022

goatface
Dec 5, 2007

I had a video of that when I was about 6.

I remember it being shit.


Grimey Drawer
Every team in the department (all doing slightly different variations on the same job) has their sharepoint page for storing useful documentation, training material and other general information. Nothing special, nothing confidential. These pages are all linked to on a big department landing page, with a little blurb for each one listing what that particular team specialises in.

Can I click the link and access the info and guidance held by another team when part of my job crosses over with their field? Maybe look at their roles and work out who I could ask for help with some complicated decisions? Can I gently caress. Permissions are all set to your team only.

This is, of course, working as intended.

Buttchocks
Oct 21, 2020

No, I like my hat, thanks.

Breetai posted:

"You should just have your secretaries use the (Microsoft Outlook) Search function to find the emails you want."

My manager has 4,000 emails in his inbox.

Escape From Noise
Jul 27, 2004

Oh boy. It is Christmas music time. :shepicide:

Sapozhnik
Jan 2, 2005

Nap Ghost
where we're going we won't need eardrums to hear

Escape From Noise
Jul 27, 2004

I just really wish that The Worst Christmas Song Ever (the Paul McCartney abomination) wasn't so big here. I can suffer through Mariah Carey and Wham! but God I hate that song so much.

Outrail
Jan 4, 2009

www.sapphicrobotica.com
:roboluv: :love: :roboluv:
Any staff members who would like to listen to Christmas music are reminded to remember our flexible working from home policy.

DRINK ME
Jul 31, 2006
i cant fix avs like this because idk the bbcode - HTML IS BS MAN
Less than a month to Xmas and another game of random redundancy roulette. Pick out 5 of the most useful people who have 10-30 years knowledge in the company (each) and 5 who are kind of useless and less than 10 years each, they’re all redundant now.

What about their work? Does that no longer need to be done? We don’t know yet, the decisions were handed down to us, in the mean-time just sit on whatever you need from them and we’re working it out.

They’ve been playing this game once or twice a year for the last eight years. Somehow they hardly ever land on people who’d gladly take the soft exit - like me - but everyone I know well enough to ask has said they’re very generous with the cash, like 3-6 months pay depending on tenure, plus whatever other entitlements you have owing.

Sort of related to the redundancies and my desire to get out: I had a phone interview the other day that I was all anxious about but they just wanted more details on what I know: Have you worked with Power BI? SAP? etc. then said they’d be scheduling proper interviews soon. They could have just called and asked me that stuff any time, I don’t know why they scheduled it. I haven’t interviewed properly in a long time so it’s got me flustered that I actually want this job.

diremonk
Jun 17, 2008

I'm a television engineer for the local government. In the past things have been decent, but over the last year or so things have started to get stupid. Our old boss left and was replaced by a former reporter in her mid 20's. She decided (and was backed up by her bosses) that we needed to do a weekly newscast that she would host. We retrofitted a conference room into the news studio at a cost of about $150k, spent another $50+k on lights, cameras, prompter system, etc. It takes about 10-12 hours of editing, shooting, and other misc time between my two coworkers to put it all together. This newscast, which airs on the station and our YouTube channel, is hyped by her constantly in emails, new employee orientations, etc. It gets about 350 views a week on the channel, the majority of which are employees killing time on Friday afternoons and Monday mornings.

They are also wanting to start doing a weekly podcast, about what I haven't the faintest idea. But since another large local agency has one, we have to as well.

Last year a public safety officer was killed and we live streamed the memorial service. The PIO for his agency and my boss sat in the room that we were live streaming it and were practically sitting on the shoulders of the two guys controlling things. During one part of the service, the father was draped over the casket sobbing. They got all excited and had us zoom in on this emotional scene saying that it makes for great television. I still feel disgusted by it since I feel that it was a private moment , even though it was in a room with several hundred people. Afterwards, they told us that we should use the video for our demo reels.

Both my boss and the clerk of the board have had me pull analytics from YouTube. THey both have as part of their performance goals to show that more people are watching the YouTube streams. This is a local government channel, we aren't gonna get more people watching meetings. I could just see the chairman say "if you liked this meeting, go ahead, smash that like button, and subscribe to the channel." A large portion of the people watching are in the same building as the meeting and it's just easier to watch it on YouTube than on the counties' own streaming service.

The county also has leaned hard into lean six sigma and touts it agility to save the taxpayers money. But during board meetings they never seem to say exactly how it has saved money.

Almost every year I put together a list of equipment that I want to purchase. I treat my work budget like I treat my own, I'm cheap. If we can get away with using a $500 card versus a $3000 rack mount converter I go with the cheaper item. Of course if the higher cost item is worth it, I go with that. As part of the purchasing process, I have to fill out a four page form per item if I have indicated that I want a specific brand/model. For the most part I agree with using this, but it kind of doesn't work when I'm literally the only television engineer that works in the entire county government. I could, and have, bullshitted my way through the justification paperwork to get the item I want. If I don't specify the exact thing, I get something hilariously wrong.

:holy:Here's the list of equipment that was bidded and awarded.
:catstare:I wanted a 4k field camera
:holy:And you are getting one, see. GoPro Hero 7 black, lots cheaper than the $12,000 camera that you had requested funds for.
:catstare:But that isn't going to work for what we do, we aren't creating skateboard videos.
:holy:Too bad, should have written down what you wanted, filled out justification paperwork, and then told the purchasing agent in person what you want


I've got more but don't want to have a multi-page rage fest.

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




goatface posted:

Can I click the link and access the info and guidance held by another team when part of my job crosses over with their field? Maybe look at their roles and work out who I could ask for help with some complicated decisions? Can I gently caress. Permissions are all set to your team only.

I ran into that recently. I filled out a form for what I needed, submitted it, and got declined becaue it was somehow out of scope. They said to put in a change request. I create a CHG. They said not like that. I update the request. Now they have a different issue. This went on for a few days, they're 10 time zones removed from me, so it's a multiday process at each step. After a couple of go-rounds I asked for either their documentation or an example change request I can crib from. No answer.

The next day still, someone reaches out on chat and says he can't give me access to the documentation, so we work on updating the CHG in a screen share session. We didn't get it the way the docs that I couldn't see said it had to be. He finally gave up and said I should talk to another group about the CHG.

I said, "No. Give me the docs or just do the original request." They went with "do the original request", which I find hilarious and sad in equal measure.

Remember, "no" is the most important word in your vocabulary.


e.

diremonk posted:

I've got more but don't want to have a multi-page rage fest.

:justpost:

COPE 27
Sep 11, 2006

You have to propose low medium and high cost options, then they get to feel smart by picking the cheap one which should be the one you actually wanted all along.

Outrail
Jan 4, 2009

www.sapphicrobotica.com
:roboluv: :love: :roboluv:
Option 1: Canon PowerShot G7 X Mark III, $899.99

Option 2: Canon XF605 4K UHD Pro, $5.369.00

Option 3: Cassegrain HST with DF-224 system, $2,499,999,999.99

20 Blunts
Jan 21, 2017

diremonk posted:

I've got more but don't want to have a multi-page rage fest.

hoo boy i've got a front row seat to older legacy TV/film folks trying to figure out this world of livestreaming & "Hybrid Events" and its some crazy poo poo!!

and yeah this idea to make an organizational podcast is quite en vogue with the C-suites out there, the money spent is crazy but gently caress i guess im the one charging it

Lazyfire
Feb 4, 2006

God saves. Satan Invests

I mentioned a while back that I was being recruited for a job within the company. I completely missed the "hey, moron, apply for this job" email due to driving 1200 miles in a week and just straight on not reviewing all the missed emails during that time.

I kicked off a war about documentation with one of the guys interviewing me for this job. Let's hope I'm right.

DreadUnknown
Nov 4, 2020

Bird is the word.
I worked in local television in my hometown in the late 90s, good to see baaically nothing has changed lol.

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...
Paging A Frosty Witch for local TV channel blooper reel content.

honda whisperer
Mar 29, 2009

diremonk posted:

I'm a television engineer for the local government. In the past things have been decent, but over the last year or so things have started to get stupid. Our old boss left and was replaced by a former reporter in her mid 20's. She decided (and was backed up by her bosses) that we needed to do a weekly newscast that she would host. We retrofitted a conference room into the news studio at a cost of about $150k, spent another $50+k on lights, cameras, prompter system, etc. It takes about 10-12 hours of editing, shooting, and other misc time between my two coworkers to put it all together. This newscast, which airs on the station and our YouTube channel, is hyped by her constantly in emails, new employee orientations, etc. It gets about 350 views a week on the channel, the majority of which are employees killing time on Friday afternoons and Monday mornings.

They are also wanting to start doing a weekly podcast, about what I haven't the faintest idea. But since another large local agency has one, we have to as well.

Last year a public safety officer was killed and we live streamed the memorial service. The PIO for his agency and my boss sat in the room that we were live streaming it and were practically sitting on the shoulders of the two guys controlling things. During one part of the service, the father was draped over the casket sobbing. They got all excited and had us zoom in on this emotional scene saying that it makes for great television. I still feel disgusted by it since I feel that it was a private moment , even though it was in a room with several hundred people. Afterwards, they told us that we should use the video for our demo reels.

Both my boss and the clerk of the board have had me pull analytics from YouTube. THey both have as part of their performance goals to show that more people are watching the YouTube streams. This is a local government channel, we aren't gonna get more people watching meetings. I could just see the chairman say "if you liked this meeting, go ahead, smash that like button, and subscribe to the channel." A large portion of the people watching are in the same building as the meeting and it's just easier to watch it on YouTube than on the counties' own streaming service.

The county also has leaned hard into lean six sigma and touts it agility to save the taxpayers money. But during board meetings they never seem to say exactly how it has saved money.

Almost every year I put together a list of equipment that I want to purchase. I treat my work budget like I treat my own, I'm cheap. If we can get away with using a $500 card versus a $3000 rack mount converter I go with the cheaper item. Of course if the higher cost item is worth it, I go with that. As part of the purchasing process, I have to fill out a four page form per item if I have indicated that I want a specific brand/model. For the most part I agree with using this, but it kind of doesn't work when I'm literally the only television engineer that works in the entire county government. I could, and have, bullshitted my way through the justification paperwork to get the item I want. If I don't specify the exact thing, I get something hilariously wrong.

:holy:Here's the list of equipment that was bidded and awarded.
:catstare:I wanted a 4k field camera
:holy:And you are getting one, see. GoPro Hero 7 black, lots cheaper than the $12,000 camera that you had requested funds for.
:catstare:But that isn't going to work for what we do, we aren't creating skateboard videos.
:holy:Too bad, should have written down what you wanted, filled out justification paperwork, and then told the purchasing agent in person what you want


I've got more but don't want to have a multi-page rage fest.

Just post this is great.

Also comedy option tell them you know how to get the kids these days to watch and turn them into vtubers. Or whatever the anime bobble head thing is.

TaurusTorus
Mar 27, 2010

Grab the bullshit by the horns

So, the plastic caps

We build >$100 million semiconductor process chambers. These chambers have lids, and the lids have opening motors. The opening motors have manual controls, and the manual controls have 2 different sized holes in the bottom to route cables in. These holes have to have a plastic cap, picture a plastic milk bottle cap, one of those things.

During build the cables are routed in one of the holes, typically the smaller one, and the larger one just keeps the cap it came with. In fact, the machines cannot ship without the little plastic cap. This is a problem since the lids will pop out with the smallest jostling, and will get lost/crushed.

What do you do if a cap is lost? Well you have options:
Option 1- Pray to god build has a spare in the size you need. If you need the larger cap, this is a one-in-a-million chance, since they rarely have to take one out.

Option 2- Steal a cap from another machine. This happens constantly, since machines shipped is the most important performance metric, and as I said You Cannot Ship Without a Cap There had to be an all hands meeting about how you don't steal parts from other machines, or there will be consequences. I have not worked on a machine that has a cap in the last 3 weeks since someone will always come between shifts and steal it.

Option 3-This is the Official Correct thing to do. Ship the entire lid lift motor assembly back to Germany so we can get a replacement that has the little plastic cap. We are in Texas. :shepicide:

You may see some potential solutions to this problem. We cannot ask for spares from the supplier, and cannot use any caps other than the ones that are supplied. I overheard my boss having a quiet shouting match with some executive type about how dumb this all was, and how we could just buy bulk plastic caps and have bins at every bay, but nothing ever came of it.

zedprime
Jun 9, 2007

yospos

DRINK ME posted:

Sort of related to the redundancies and my desire to get out: I had a phone interview the other day that I was all anxious about but they just wanted more details on what I know: Have you worked with Power BI? SAP? etc. then said they’d be scheduling proper interviews soon. They could have just called and asked me that stuff any time, I don’t know why they scheduled it. I haven’t interviewed properly in a long time so it’s got me flustered that I actually want this job.
Scheduling your screener call is a courtesy extended knowing how many people work for insane bosses who will be personally offended you are interviewing and grill you if they hear anything even resembling talking to a recruiting process. Its kind of extra if you aren't in that situation, like let's line up our schedules for this 5 minute chat where I parrot the job ad at you, but very helpful if your boss is insane and you don't want to lose your health insurance for daring to talk to another company about employment.

Outrail
Jan 4, 2009

www.sapphicrobotica.com
:roboluv: :love: :roboluv:

TaurusTorus posted:

These holes have to have a plastic cap, picture a plastic milk bottle cap, one of those things.

Asking the obvious, but does a plastic milk bottle cap fit?

Or duct tape?

Machai
Feb 21, 2013

TaurusTorus posted:

So, the plastic caps

We build >$100 million semiconductor process chambers. These chambers have lids, and the lids have opening motors. The opening motors have manual controls, and the manual controls have 2 different sized holes in the bottom to route cables in. These holes have to have a plastic cap, picture a plastic milk bottle cap, one of those things.

During build the cables are routed in one of the holes, typically the smaller one, and the larger one just keeps the cap it came with. In fact, the machines cannot ship without the little plastic cap. This is a problem since the lids will pop out with the smallest jostling, and will get lost/crushed.

What do you do if a cap is lost? Well you have options:
Option 1- Pray to god build has a spare in the size you need. If you need the larger cap, this is a one-in-a-million chance, since they rarely have to take one out.

Option 2- Steal a cap from another machine. This happens constantly, since machines shipped is the most important performance metric, and as I said You Cannot Ship Without a Cap There had to be an all hands meeting about how you don't steal parts from other machines, or there will be consequences. I have not worked on a machine that has a cap in the last 3 weeks since someone will always come between shifts and steal it.

Option 3-This is the Official Correct thing to do. Ship the entire lid lift motor assembly back to Germany so we can get a replacement that has the little plastic cap. We are in Texas. :shepicide:

You may see some potential solutions to this problem. We cannot ask for spares from the supplier, and cannot use any caps other than the ones that are supplied. I overheard my boss having a quiet shouting match with some executive type about how dumb this all was, and how we could just buy bulk plastic caps and have bins at every bay, but nothing ever came of it.

Lock that poo poo in the manager's office or something until right before it gets shipped

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TotalLossBrain
Oct 20, 2010

Hier graben!

Outrail posted:

Asking the obvious, but does a plastic milk bottle cap fit?

Or duct tape?

Semiconductor producers - the customers who buy the product requiring the cap - are EXTREMELY loving picky about parts specifications. To the point that Intel has a specific engineering code that tells all vendors "do not muck with this design at all, ever. For reasons we don't fully understand, this part makes a measurable difference in our process"

I guess I'm saying those customers would not be happy to see their new $$$ wafer fabrication equipment with unapproved substituted contaminated parts.

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