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The Lord Bude
May 23, 2007

ASK ME ABOUT MY SHITTY, BOUGIE INTERIOR DECORATING ADVICE

Leal posted:

Tonight I had someone in the drive thru who was really into their schoolgirl tentacle anime game that he didn't notice me leaning out the window with his meal.

I thought mobile app stores didn't allow that stuff.

Apple doesn’t allow porn but you can get pretty much anything on Android, even if it’s not in the actual App Store there are other ways to get apps.

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AngryRobotsInc
Aug 2, 2011

It begins. We are straight up entirely out of Amazon gift cards, and not likely to get more.

Jean-Paul Shartre
Jan 16, 2015

this sentence no verb


Fil5000 posted:

dildopolis opened a second location?!

Dildopolii.

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer
Work has kinda slowed for us, so in some of our stores, you see employees lounging on counters and chatting people up. Good, fine.

What isn't fine is when my handheld fucks up, and I have to go into the store to use a computer to try and fix it. I ask if I can use a computer and get the go-ahead. Unfortunately, whatever poo poo I need isn't easy to find; my boss told me to do a quicksearch for one word, which pops up absolutely nothing. So I'm on my personal phone, trying to get my handheld to work, and using the computer to try and find the exact page to reset the device. My manager has made it clear over several emails that you can't leave work without the device set to work for the next day.

Normally this is just an average day. But one of my coworkers sees a customer she hasn't seen in a while, and even though I'm on my phone with max volume, I hear my coworker scream at the top of her lungs, 'OMG I HAVEN'T SEEN YOU IN FOREVER,' and keeps about half that level of loud laughter and thigh-slapping jokes. This continues on for several minutes, and I suspect the only reason the manager didn't tell her to keep it down is because she was leaving.

I mean, I know I'm a guest, but at some point if you see someone on the phone, lower your drat voice?

Finally my manager told me everything was down for maintenance, we'd have to try again tomorrow. Coworker and customer are still laughing in that every-other-word-is-a-scream-laugh way, and are blocking the only way to get out of the store. So I was the rear end in a top hat, raised my voice to their level with an EXCUSE ME and stepped between them and outside finally.

It shouldn't be a surprise anymore that the few times we have downtime, the store workers want us to help them. But whenever they have downtime, they'll never help us load or unload or stack deliveries, but they do spend a great deal of time watching us.


Edit: after I left yesterday, apparently the universe decided it wasn't done with the store. I thankfully was not there when some unknown likely older person left a depends diaper that had overflowed with poo poo in one of the restrooms. As in whoever took it off left shoe prints of the stuff outside the restroom, all over the restroom floor, and apparently there were splotches all over the walls too.

Like how. I admit there been a few times after long delivery stretches when I get to take my lunch, and I make a b line to a restroom in Walmart or something, and sometimes I pee a little on the seat, but I always clean it up. I can't imagine the balls someone has to leave that kind of mess and walk away. I mean, I used to clean restrooms at a zoo, and I'm always amazed at how disgusting people will leave places where they know they don't have to clean it up. And that one double for the staff bathrooms.

Cowslips Warren fucked around with this message at 16:30 on Dec 15, 2022

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

Fil5000 posted:

dildopolis opened a second location?!

Yeah it's in the banana hammock district

dovetaile
Jul 8, 2011

Grimey Drawer
Ahh, I love the holiday tradition of finding urine-soaked clothing everywhere!

w4ddl3d33
Sep 30, 2022

BIKE HARDER, YOUNG BLOOD

dovetaile posted:

Ahh, I love the holiday tradition of finding urine-soaked clothing everywhere!

at my first job i was in charge of monitoring the changing rooms one day and a woman came in to try on a pair of orange booty shorts. she came out of the changing room in a hurry and handed them to me and left.

the inside of the crotch was stained brown.

she'd poo poo herself.

Leal
Oct 2, 2009
Yes customer, I know the drive thru menu is foggy. Its loving, like, 40 degrees or something out there. I can wipe it, but its gonna fog back up in 2 minutes, and the inside part of the screen will still be foggy anyways. Apologies that there isn't a window defrost button that I can push.

The Lord Bude
May 23, 2007

ASK ME ABOUT MY SHITTY, BOUGIE INTERIOR DECORATING ADVICE

dovetaile posted:

Ahh, I love the holiday tradition of finding urine-soaked clothing everywhere!

I’m curious as to why this is a holiday specific thing.

One of the grossest things I’ve ever discovered was a very full and used baby diaper tucked behind one of our drink fridges.

dovetaile
Jul 8, 2011

Grimey Drawer

The Lord Bude posted:

I’m curious as to why this is a holiday specific thing.

One of the grossest things I’ve ever discovered was a very full and used baby diaper tucked behind one of our drink fridges.

It happens the most around the holidays here!

Yuwe
Apr 6, 2009
Very weird day for an Amazon peak season:

Inbound at my building has literally run out of work. Nothing sellable in the yard, can't run the trucks on the doors dry because then days will have literally nothing, and they already spent 4 hours of their shift today just cleaning and organizing the area (thus nights for once had nothing to clean).

Outbound can take people to help with the peak rush of course, up to a point. There are only so many pack stations, and you can only have a number of pickers that support that many. Adding more pickers than that makes things worse, not better, as the work buffers simply get overfilled and things gridlock. In turn, the maximum number of packers only supports so many people on the ship dock. This means there is a maximum number people outbound can even utilize.

After outbound took everyone they wanted from inbound, and inbound let people take VTO (voluntary time off - during peak!), there were still inbounders who refused VTO. Presumably they have enough bills to pay or live far enough away that leaving 1 hour into a shift is a non-starter. The inbound and outbound operations managers actually went back and forth a bit trying to not have to put these people under their hours. Amazon can't force them to go home because it was too late to cancel their shifts (I believe this depends on state but I think the absolute minimum is 1 hour notice required if a shift is cancelled). Outbound took all of them in the end, but they probably will have to VTO some of their own people just to balance things. Imagine being a picker or packer and getting to just go home during the busiest season of the year.

Didn't stay long enough to find out for sure, though. I ended up taking the VTO, even though ISS (a one-person 'department' in my building) still has tickets requiring product be investigated. They're customer-facing issues generally that require actually opening the product instead of just counting and ensuring labels are correct like ICQA does. But RIP ISS due to it rolling up as inbound indirect hours, which have to be supported by inbound direct hours (receiving and stowing). You'd think there'd be a way to bill it to outbound instead for times like this (reminder, customers have already reported issues with these products) but nope. Great that my work queue will build up, fall behind and have failed SLAs in it! I guess I am literally not being paid to care right now though, so I guess I will worry about it tomorrow (and the rest of my work week, since apparently this is projected to be the state of things for a few days). The failed SLA thing is what really bothers me, because that's actually a metric I can be tracked on and it's going to look stupid bad this week.

pmchem
Jan 22, 2010


Toraen posted:

Inbound at my building has literally run out of work. Nothing sellable in the yard, can't run the trucks on the doors dry because then days will have literally nothing, and they already spent 4 hours of their shift today just cleaning and organizing the area (thus nights for once had nothing to clean).

Help me understand what this (Inbound lack of work) means; third party sellers not restocking (in part due to amazon policy?), or people just not buying stuff?

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Meanwhile everything is the usual stupid over here at mine. Maybe its because I'm basically outbound but I haven't seen any signs of inbound run out of work at my site. They're all already labor shared to outbound. Making all the problem solvers bitch up a storm.

Also I feel that my department's problem solve chat channel needs to be renamed "Glass Houses". Hey I get you're tired and pissed that your normal, competent pack crew has been sent to other departments and replaced with inbound people who are slow, sloppy and don't care. However if you're going to bitch about not having any work don't get pissy if someone finds some for you. Like rule number one of any work environment: if you bitch you're bored work will be found for you.

Also tired of them having tantrums where they start scanning a random barcode so the chat is filled with 50+ messages of "evnt_bttn_1". No you don't get to call it an oopsie. 2-3 scans is an oopsie, you flooding 2-3 pages of the chat is you throwing a tantrum and machine-gun scanning the first barcode you could find.

pmchem posted:

Help me understand what this (Inbound lack of work) means; third party sellers not restocking (in part due to amazon policy?), or people just not buying stuff?

Inbound at a Fulfillment Center is "product coming in". Someone needs to haul the dildos from the truck to be put into the storage system.

Inbound bust their rear end the last few months to load everything up with holiday gifts. Now that its a week from Christmas all the holiday gifts have been brought in and there's only a trickle of work. Usually trucks full of weighted blankets, pet food, and tranship from other facilities. So Amazon needs maybe 10% of the people they normally do to unload the trucks and have to find something to do with the rest. Inbound will likely stay this way until after New Years.

Alkydere fucked around with this message at 13:59 on Dec 19, 2022

Yuwe
Apr 6, 2009

pmchem posted:

Help me understand what this (Inbound lack of work) means; third party sellers not restocking (in part due to amazon policy?), or people just not buying stuff?

For whatever reason, our building simply does not have enough incoming trucks to sustain a 10hr shift for even a skeleton crew. It may be because vendors figure that anything arriving now will be too late for shipping to customers by the holidays. Or it could be because our inbound department overperformed (we are the top building of our type in the network, apparently) and so our scheduled work all got completed. Or it could be because our yard is backlogged with unsellable units (damaged or determined to be defective) that other FCs couldn't hold, but don't need to be unloaded during peak, because why would Amazon bother with that right now?

People are definitely buying stuff, as outbound staffing was at maximum capacity.

It's probably a combination of many factors and errors in logistics planning. Pretty sure we're not supposed to have insufficient work to the point we can't even have stowers on hand for outbound's putback items.

Yuwe fucked around with this message at 14:16 on Dec 19, 2022

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

lol we had a "im not doing this because I don't get paid enough" from a new hire this morning. nothing owns more than someone thinking that after a few months they should be at the top of the pay bracket with people who had to put in thousands of hours to get there.

i mean, the guy isn't wrong, but come the gently caress on. read the room.

last time I dealt with such prima donna bullshit was when i worked with an out-of-work z-list actor.

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer
Things I have done despite not being paid enough for this, that could be a whole new thread honestly.

The first thing I could think of, was when I worked in a copy center, helping a nice couple design their business cards, and their toddler was wandering around the store, and smart kid that he was, clearly in toilet training, lowered his pants and underwear enough to poop on the floor, before running back to his parents, who placed their order. Not sure they saw it or not, but it was pretty visible once they left. This was way before covid, and we had no cleaning supplies in the store other than windex. So guess what I use to clean up the stain on the floor.

njsykora
Jan 23, 2012

Robots confuse squirrels.


Obviously you put a wet floor cone over it and left it for the next person.

PurpleXVI
Oct 30, 2011

Spewing insults, pissing off all your neighbors, betraying your allies, backing out of treaties and accords, and generally screwing over the global environment?
ALL PART OF MY BRILLIANT STRATEGY!
Yeah, the moment some manager told me I needed to clean up piss, poo poo or vomit in the store, I'd leave and tell them to give me a written warning.

Grossest thing I've been tasked with at work was replacing all the toilet seats in the employee restrooms because apparently I'm the only person in the store who knows how to use a loving toolbox. Comparatively low on the scale of gross things, but Jesus Christ some of my coworkers need to be told to sit down when they piss, judging by the corrosion on some of the bolts holding the toilet seats in place.

njsykora
Jan 23, 2012

Robots confuse squirrels.


I hand unblocked a toilet one time because they said whoever did it would get to leave early and be paid for the whole shift. It was a Saturday and I had 6 hours to go so yeah sure.

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer
Working at Mcdonalds, I would always volunteer to clean the playplace when some kid pissed or poo poo in there, because most of the time it took hours, as I had to sanitize every single inch of tube. And I also got the fun job of kicking everyone out, and locking the room for those hours. Almost every time it was not pee or poo poo, it was clearly some spilled juice and water.

PitViper
May 25, 2003

Welcome and thank you for shopping at Wal-Mart!
I love you!
In amongst all the usual poo poo show that is retail at the holidays, I put in a ticket for one of our computer terminals in our service bays on Friday last week after a power outage. Normally support gets back to a request in like 3-4 hours (record was 15 minutes after putting in a ticket, I had a phone call from a support agent).

No response all day, ticket was in at 10am. Came in today to 9 automated emails from support and a closed ticket. Apparently they called 4 times, got no answer, and automatically closed the ticket. Except they started calling at 8pm local time, tried every 10 minutes until 8:40, and then gave up. Our location (and every other location company wide) closes at 7pm. What the absolute gently caress.

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




Rainbow Knight posted:

lol we had a "im not doing this because I don't get paid enough" from a new hire this morning. nothing owns more than someone thinking that after a few months they should be at the top of the pay bracket with people who had to put in thousands of hours to get there.

i mean, the guy isn't wrong, but come the gently caress on. read the room.

Back when I was still a contractor at work, we were on a project. We put our heads together and updated our checklist for each system we touched. I say we, but I mostly just agreed with the good ideas someone else had (he's an FTE now too). We presented it, and the only FTE in the meeting looked at it and said, "that's above my paygrade." I was thinking, " motherfucker, you get paid twice as much as anyone that worked on this." Fun fact, both of us contractors are now FTEs and probably making more than he is.

litany of gulps
Jun 11, 2001

Fun Shoe

njsykora posted:

I hand unblocked a toilet one time because they said whoever did it would get to leave early and be paid for the whole shift. It was a Saturday and I had 6 hours to go so yeah sure.

I once watched a man use his arm to plunge a clogged dairy drain pipe (clotted with rotten milk curds). I figure that's probably not what you did, but that's the image that came to my mind given your phrasing.

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Your holiday shopping folks:


That's apparently after facilities already took a few stabs at cleaning it too.

gently caress if I care. There's a chair at my desk left over from when all the COVID distancing stuff meant we had seating out on the floor beneath the sorter. So instead of doing hardly anything while standing, I sat the gently caress down and did literally nothing for an hour.

Barnum Brown Shoes
Jan 29, 2013

Rainbow Knight posted:

lol we had a "im not doing this because I don't get paid enough" from a new hire this morning. nothing owns more than someone thinking that after a few months they should be at the top of the pay bracket with people who had to put in thousands of hours to get there.

i mean, the guy isn't wrong, but come the gently caress on. read the room.

last time I dealt with such prima donna bullshit was when i worked with an out-of-work z-list actor.

Been in the meat cutter business for six years now and I've just recently embraced the "im not doing this because I don't get paid enough" ideology. It is good.

Barnum Brown Shoes fucked around with this message at 00:52 on Dec 21, 2022

dovetaile
Jul 8, 2011

Grimey Drawer

Alkydere posted:

Your holiday shopping folks:


That's apparently after facilities already took a few stabs at cleaning it too.

gently caress if I care. There's a chair at my desk left over from when all the COVID distancing stuff meant we had seating out on the floor beneath the sorter. So instead of doing hardly anything while standing, I sat the gently caress down and did literally nothing for an hour.

Not my Christmas dildos!

In toilet chat, we once had our customer toilet unclogged enough to the point we found a sock in it! The sock used to be white!

Leal
Oct 2, 2009


For the love of god go to a bank

AngryRobotsInc
Aug 2, 2011

Put on an Amazon playlist of Christmas music I can actually tolerate, and this came on.

https://www.youtube.com/watch?v=K6nxWui4qD8

Coasterphreak
May 29, 2007
I like cookies.

Leal posted:



For the love of god go to a bank

And this is why my last job we had a policy of never accepting big bills, like hell was I giving out all my fives because somebody doesn’t want to use their drat debit card to buy a sandwich. (Also because dumbass teenagers can’t figure out how to spot funny money)

Thirteen Orphans
Dec 2, 2012

I am a writer, a doctor, a nuclear physicist and a theoretical philosopher. But above all, I am a man, a hopelessly inquisitive man, just like you.

Coasterphreak posted:

And this is why my last job we had a policy of never accepting big bills, like hell was I giving out all my fives because somebody doesn’t want to use their drat debit card to buy a sandwich. (Also because dumbass teenagers can’t figure out how to spot funny money)

In the bookstore side of things, they were allowed to take 50’s or 100’s if the total was within 15-20$ of the denomination being used. 50’s and 100’s were checked with a machine and a pen to spot fakes year-round and 20’s were checked during the holiday season. At the cafe we simply weren’t allowed to take anything over a 20 as it would destroy the till and take all the cash we had on hand.

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer
I remember hitting Costco one day, and getting in and out, was the cashier's first customer. I know this because she rolled her eyes when I gave her a $100 bill, for about $80 of poo poo, and she turned to her packer and started complaining how she KNEW she'd get big bills today and this is so much and UGH.

Costco is the one place I think most customer complaints are valid because I have had far more lovely experiences than not. poo poo, at one Costco when leaving, the lady doing the receipt checks, reached out and nearly broke my necklace when she grabbed the charm and yanked it closer to look at it. I was so surprised I didn't say anything; these days I would have laid the gently caress into her and probably gone viral on TikTok.

Had to go to a mall today to pickup a today-rush order. I have not seen malls this busy since...2007?

The Lord Bude
May 23, 2007

ASK ME ABOUT MY SHITTY, BOUGIE INTERIOR DECORATING ADVICE
I think it’s totally fair for small businesses to not want to take large denomination notes. Hell there’s an increasing number of cafes and small businesses here in Australia that won’t take cash at all and I’m all for it. But if you’re a big rear end company like a chain of department stores, or supermarkets or even fast food that’s not good enough, it’s their responsibility to be able to make change and if they’re not able to do that then that’s just a badly run business.

Ideally though I’m pretty keen to see cash totally phased out, sooner rather than later.

As for the Costco person who grabbed the necklace, that’s just gross and totally unacceptable and I hope you kicked up a stink about it. That is so far beyond what any normal person would think is reasonable behaviour that It deserves a write up at the absolute minimum.

Jean-Paul Shartre
Jan 16, 2015

this sentence no verb


The Lord Bude posted:

I think it’s totally fair for small businesses to not want to take large denomination notes. Hell there’s an increasing number of cafes and small businesses here in Australia that won’t take cash at all and I’m all for it. But if you’re a big rear end company like a chain of department stores, or supermarkets or even fast food that’s not good enough, it’s their responsibility to be able to make change and if they’re not able to do that then that’s just a badly run business.

Cool! Which of the 36 tills at a supermarket should constantly have extra money in it, and be a target for increased counterfeits and theft? Will a company be legally punished because more folks with large bills came in that morning, or just named and shamed? Will the largely working-class employees of these enterprises be legally protected from error, or will this become just another thing for the bosses to be able to hold over their head (it'll be this anyway, but still)?

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer

The Lord Bude posted:

I think it’s totally fair for small businesses to not want to take large denomination notes. Hell there’s an increasing number of cafes and small businesses here in Australia that won’t take cash at all and I’m all for it. But if you’re a big rear end company like a chain of department stores, or supermarkets or even fast food that’s not good enough, it’s their responsibility to be able to make change and if they’re not able to do that then that’s just a badly run business.

Ideally though I’m pretty keen to see cash totally phased out, sooner rather than later.

As for the Costco person who grabbed the necklace, that’s just gross and totally unacceptable and I hope you kicked up a stink about it. That is so far beyond what any normal person would think is reasonable behaviour that It deserves a write up at the absolute minimum.

Oh no, I was still in customer service mode so if anything I just kind of stood there after trying to take a step back and realizing doing so would have snapped my necklace.

The lady who complained about $100 bill in cash, I did mention that to a manager, but no idea what happened after that. It's not like they had me take down a report or anything.

In some interesting news, and 95% of our stores will be closed on monday, our next day and 7 to 10 business day delivery drivers will be off, but all of us priority drivers will be working. My boss emailed this at the start of the month, but during our conference call yesterday, several people were shocked that no in fact we do have to work the day after christmas, and no one's on holiday pay.

Star Man
Jun 1, 2008

There's a star maaaaaan
Over the rainbow
I'd have had my throat cut out by my postmaster if I had called out today. It's peak season.

The federal building in Pittsburgh is closed for the day, but no snow day for me because of work-from-home.

The Lord Bude
May 23, 2007

ASK ME ABOUT MY SHITTY, BOUGIE INTERIOR DECORATING ADVICE

JohnCompany posted:

Cool! Which of the 36 tills at a supermarket should constantly have extra money in it, and be a target for increased counterfeits and theft? Will a company be legally punished because more folks with large bills came in that morning, or just named and shamed? Will the largely working-class employees of these enterprises be legally protected from error, or will this become just another thing for the bosses to be able to hold over their head (it'll be this anyway, but still)?

It’s really not that hard. I’ve been working front end in a supermarket for 18 years, I’ve never ever had an issue with running out of money to give change for large notes. I wish more people would just hand me a large note, it’s quicker for me to make change for them than it is to wait for them to gently caress around.

Also want to point out large department stores/supermarkets should have a cash office that stores large surpluses of small notes and coins. They have the economies of scale to have armed guard services deliver change to them and have excess cash taken away; so they have no excuses.

A typical float at the start of the day for us would be maybe 2-4 50s; 6-8 20s; 20-30 each of 10s and 5s and then about $100 in $2 coins, $40 in $1 coins, $20 in 50c coins, $8-12 each of 20c and 10c and $4-6 in 5c.

We’ll generally do a couple of pickups per day to avoid having more than $1500 in any given till.

We generally don’t do extra change orders during the day, once upon a time we would have done one or two, but cash payments are like 5% of transactions now.

I will accept counterfeiting is probably a bigger issue in the US than it is here just because of how primitive your banknotes are. Personally I can count on 1 hand the number of times I’ve encountered a counterfeit note.

Coasterphreak
May 29, 2007
I like cookies.
On top of that, here in the US there’s entire scam rings that get teenagers to go into random small businesses and try to just buy a soda or a cookie or something with counterfeit bills.

Agents are GO!
Dec 29, 2004

JohnCompany posted:

Cool! Which of the 36 tills at a supermarket should constantly have extra money in it,

Ideally, the single one they have open at the rush times.

Coasterphreak
May 29, 2007
I like cookies.
Or if you’re like us today, the three we actually had the staff to run because half of our cashiers are sick. The lines were halfway across the building for basically the whole day.

Not my problem, I run the deli lol

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Enos Shenk
Nov 3, 2011


My store is such a shitshow, and as a part-timer former manager it's hilarious. I just have to keep reminding myself I'm not responsible for any of this idiocy.

A couple months ago our company tried an experimental program. Instead of getting roughly half a truck every week, we'd get a full-rear end load every other week. Mathematically it makes sense! Of course they didn't bother to consider that a ton of our chain's locations are ancient 1980s era locations that were never intended to handle that kind of volume. Because I like my store manager and rear end Man I mentioned to them "You guys are really going to have to re-think the warehouse layout before that goes live, it won't work." I was in charge of truck unloads and stocking for 5 years with them, they know I know what I'm talking about. They agree it needs done.

Big-rear end truck day comes along, and lo and behold nobody bothered to get off their asses and rearrange the warehouse. We get about 3/4 of the way into the load and we literally run out of pallets and places to put anything. I just shrug and keep throwing the truck, managing not to point out that I told them so.

We still to this day haven't caught up. Our warehouse is a loving nightmare shitshow, the kid that they promoted into my old spot has absolutely poo poo the bed. He walks around chatting with his friends instead if doing his job, wandered off on break in the middle of an unload that it's his job to be responsible for. For whatever reason the SM and AM haven't dealt with any of it, so whatever. I just do my assigned poo poo, and if they can't figure things out it's not my problem.


We also sell furniture, and that's turned into an amazing corporate fuckup. So for those of you who don't know, there's essentially 2 American brands of furniture nowadays. Ashley and a company called United Furniture that sells poo poo that companies can re-label as a store brand or just sell. Anything tagged Lane? That's United. The big fancy Broyhill stuff at Big Lots? United. They supply Rent-a-Center, Menards, tons of other small shops. Well, United and Quality Control are two words that haven't lined up for a LONG time. We regularly get product that's cataclysmically hosed up. Legs that don't screw on sofas because United forgot to install the threaded inserts. No legs at all packed in a sofa. Ripped fabric, dirty "brand new" product, etc. Trying to get replacement parts is just as hosed, it regularly takes 6+ months for them to toss some sofa legs in a box and send them out. They claim to be "Manufactured in the USA", but every now and then their product arrives with cardboard padding that just happens to have the same name of the sofa and "Made in China".

The final straw was United trying to cut more corners and replacing the rocking elements on their recliners. Essentially a rocking recliner has 2 crescent-shaped pieces of wood beneath the mechanism that handle the rocking motion, United decided wood was too expensive and started shipping recliners with plastic rockers. lovely plastic rockers that tend to explode or slip when an Average Sized American sits on the chair. This was a massive issue, and United actually agreed to do a recall on the units. Our location alone had 21 plastic-rocker recliners to recall, and when United arrived they only took 10. So they ate a huge cost, and still didn't deal with the problem.

So just before Thanksgiving, United Furniture up and laid off their entire staff. Drivers were told to drop their next load and return to the warehouse. I read a news article that stated they "Lost a large client" which I strongly suspect was my company, since they were livid over the recliner issue.

Now during christmas rush, we're essentially having to tell customers they can't have any furniture. No, you can't have the floor display because corporate told us we can't sell displays. No, they didn't give us a reason, yes I agree it's idiotic. At my store where we'd regularly have 50 or so units of sofas in stock, we have about 10 and half of them are hosed up returns.


Pictured: Some of United Furniture's greatest hits, rest in piss







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