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Going to post this in a few threads since there's a blizzard coming and my sister doesn't have a phone. My dad switched our family plan from AT&T to Xfinity Mobile (Verizon network). 3 of the 4 phones swapped over fine but Xfinity is saying my sister's iPhone 14 Pro Max is incompatible. She paid off the whole phone with AT&T and the phone is now unlocked, but they are saying she has to sell it herself and buy a new one from them. Is there any technical reason this phone is actually incompatible? Long gone are the days of GSM and CDMA, right? It sounds like it's just the IMEI not being in their database? This post about another Verizon network company sounds similar but the solution didn't work for her: https://www.reddit.com/r/Visible/comments/rzby5z/solution_if_your_phone_is_unlocked_and_visible/ Any info would be very appreciated!
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Dec 22, 2022 21:56
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I had a similar experience trying to activate a line on Xfinity with a Pixel 6 Pro. The IMEI wasn't recognized and I spent over 45 mins on the phone to get to a higher level support person who could add it. They said their system only had an option for adding the black P6P since that's the only color they sell, and mine was white. The rep was able to add my IMEI as the black version and activate it. It was a stupid process though.
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Dec 22, 2022 22:12
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KingKapalone posted:Going to post this in a few threads since there's a blizzard coming and my sister doesn't have a phone. Yeah, unfortunately I have no idea personally. Xfinity piggy backs on Verizon yes, but it runs an entirely different company and system. What the other person posted sounds correct , sounds like an hour or two of talking to Comcast tech support. Edit: gave a longer response in the iPhone thread Duckman2008 fucked around with this message at 02:48 on Dec 23, 2022 |
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Dec 22, 2022 22:16
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Apparently I bought a S10e that is so new its less than 60 days active on the VZW network.. which means its carrier locked. Calling VZW gets me nothing but bullshit. Is there any way around this?
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Dec 24, 2022 16:43
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redeyes posted:Apparently I bought a S10e that is so new its less than 60 days active on the VZW network.. which means its carrier locked. Calling VZW gets me nothing but bullshit. Is there any way around this? No, original owner has to request , and if it wasn’t paid off they won’t unlock it period. I would return it to whomever you bought it from if possible.
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Dec 24, 2022 17:25
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Duckman2008 posted:No, original owner has to request , and if it wasn’t paid off they won’t unlock it period. I would return it to whomever you bought it from if possible. The IMEI is clean though, so it has been paid off. This was checked by multiple carriers. Anyhow, I just filed a FCC complaint. It will run just fine with a VZW sim redeyes fucked around with this message at 20:02 on Dec 24, 2022 |
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Dec 24, 2022 19:55
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Because that will get you so much further? If the phone was advertised as unlocked, and it actually didn't meet VZW's conditions, that's a problem with the seller, and you have a clear return case. If you didn't do your diligence and bought it without verifying that first, that's still not a VZW problem. If it SHOULD be unlocked because it meets the requirements, and it's not, then that's a different story. Something you'll have to fight with them about. In the first 2 cases, telling on them to the FCC will net you jack poo poo.
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Dec 24, 2022 20:44
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AlexDeGruven posted:Because that will get you so much further? It's actually not unlocked, but it is unlocked, its Schrödinger's phone. The form took me 30 seconds to fill out and will do absolutely nothing. I did feel slightly better however. IEMI is clean, phone is not on contract, and paid off. But you see ALL phones are unlocked from verizon.. after being active on their network for 60 days because.. ????! redeyes fucked around with this message at 23:48 on Dec 24, 2022 |
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Dec 24, 2022 23:44
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redeyes posted:Its the 3rd case, its just their loving BS 60 day thing. The form took me 30 seconds to fill out and will do absolutely nothing. I did feel slightly better however. Sorry for the issue first off. 2nd off: it would be great if everything was always unlocked and perfect. I’m all for it. 3rd: Verizon has a lot of dumb bullshit policies. Obviously. That said, the 60 day lock period I am honestly all for. The 60 day lock is there primarily for theft deterrent, and while that smells like bullshit, I legit both think that’s the reason and I agree with it. They were the only carrier to sell phones completely unlocked from the get go. But basically, that also made Verizon a HUGE target for theft compared to ATT and T-Mobile. And as someone who worked 12 years in cell phone retail, the concept of armed robbery of your local cell phone store is no joke. Stores keep like, 100-200 phones at any one time, most of them $700-1000+ value. Criminals can rob a phone store and literally get $50-100k. You need theft deterrents. I don’t expect you to see it from that angle, and again it sucks you got hosed from the policy. But I do think it’s a legit policy and does help.
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Dec 24, 2022 23:49
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I appreciate all that. Truely I do. Thing is they are happy to let you use their phones on their network during this time. I fail to see any difference in this case. Anyhow! Thanks for the information.
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Dec 26, 2022 23:22
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Danhenge posted:I just got married in October and my wife and I combined our account into my account. She just got her final bill, which is -$210. That's about 3x her monthly bill. It makes sense that she got refunded the postpaid amount for the month, but I dunno what's going on with the other stuff. Any ideas? It's not urgent, just confusing. So she got a visa gift card for $275 and her final bill reflects that amount with no explanation. Only thing we can figure is that maybe she paid a deposit in college when she started her service that never got refunded and it's ten+ years of interest payments or something.
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Jan 3, 2023 00:59
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Danhenge posted:So she got a visa gift card for $275 and her final bill reflects that amount with no explanation. Only thing we can figure is that maybe she paid a deposit in college when she started her service that never got refunded and it's ten+ years of interest payments or something. No idea, but hey take the credit. A deposit does accrue interest so always possible , but that’s super rare.
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Jan 3, 2023 02:21
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Duckman2008 posted:No idea, but hey take the credit. I just hate an unexplained mystery but trying to get the bottom of it feels like asking the bank why they made an error in my favor.
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Jan 3, 2023 05:57
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I applied a corporate discount to my personal line (22%) in November. I was told it would apply on my following bill… it didn’t. Called again and was told it would apply on my next bill. However when I “preview next months bill” it’s still not applied. Is this normal? I don’t really trust that it will be applied properly next month.
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Jan 5, 2023 03:24
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Russian Bear posted:I applied a corporate discount to my personal line (22%) in November. I was told it would apply on my following bill… it didn’t. Called again and was told it would apply on my next bill. However when I “preview next months bill” it’s still not applied. Is this normal? I don’t really trust that it will be applied properly next month. Corporate discounts are discontinued , if someone told you you would get a discount they were wrong. Sorry Russian Bear.
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Jan 5, 2023 04:21
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Duckman2008 posted:Corporate discounts are discontinued , if someone told you you would get a discount they were wrong. Sorry Russian Bear. Aw bummer ok.
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Jan 5, 2023 18:09
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My wife got a new iPhone to replace her old one. Kept the same number, they activated it at the Apple store. My bill comes in and Verizon is charging a $35 upgrade fee. Is this a mistake (or more to the point something I have a decent shot at overturning) or is it just normal bullshit?
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Jan 6, 2023 20:24
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WithoutTheFezOn posted:My wife got a new iPhone to replace her old one. Kept the same number, they activated it at the Apple store. Normal bullshit. Call (800) 392-0717 , option 0 , see if they will waive it. Can’t guarantee it, but if you’re nice I think they will.
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Jan 6, 2023 20:40
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Does anyone know what's the deal with the $30/month "visible by verizon?" whats the difference between that and regular verizon 5g at ~30-40$/month?
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Jan 19, 2023 19:37
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Jinnigan posted:Does anyone know what's the deal with the $30/month "visible by verizon?" whats the difference between that and regular verizon 5g at ~30-40$/month? Lowest on the totem pole data priority and 0 customer support besides online chat. Expect data speeds to be slow either all the time or a lot of the time.
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Jan 19, 2023 19:46
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hmm, how slow we talking? i don't really do too much besides futzing with instagram stories and tiktok from time to time. i never watch movies, streamers, or download big games unless i'm on wifi. are we talking like.... instagram pictures loading at 56k speeds, or that tiktoks will be blurry sometimes (fine)? trying to figure out if this would be a Good Choice for me, the guy who mostly stays in the house
Jinnigan fucked around with this message at 20:12 on Jan 19, 2023 |
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Jan 19, 2023 20:06
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Jinnigan posted:hmm, how slow we talking? i don't really do too much besides futzing with instagram stories and tiktok from time to time. i never watch movies or download big games unless i'm on wifi. are we talking like.... instagram pictures loading at 56k speeds, or that tiktoks will be blurry sometimes (fine)? trying to figure out if this would be a Good Choice for me, the guy who mostly stays in the house Tbh, hard for me to answer since I’ve never used it myself. I know it def will be more noticeable if you are in a more urban area versus rural area. Obviously yeah, it’s meant for minimal usage so if you wfh with Wi-Fi , not a bad option. It’s no contract , so if you try it and don’t like it you can always switch away.
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Jan 19, 2023 20:13
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my phone isn't supported by verizon visible so i'm looking at their regular plans. $60/month with Prepaid Unlimited Plus 50GB premium network access vs $60/month with 5G Start unclear: all the mobile data is premium?? 5GB Premium mobile hotpost not sure which way to go with
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Jan 22, 2023 00:45
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Duckman how's the home internet service and can you sell it?
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Jan 22, 2023 04:38
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Jinnigan posted:my phone isn't supported by verizon visible so i'm looking at their regular plans. What phone do you have ? To confirm compatibility. The $60 Prepaid plan (after autopay discount) is priority access. The postpaid Start unlimited is actually $70 with autopay ($60 if you are Military, first responder student teacher or nurse) you can get slowed down if on a converted tower. Pm me I can help you switch to either.
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Jan 22, 2023 04:41
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kensei posted:Duckman how's the home internet service and can you sell it? I do sell it, if you qualify and want it pleas PM me. Check availability here: https://www.verizon.com/5g/home/ Reviews: So I don’t qualify for it at my address. But I certainly sell a ton of them and see if people keep or don’t keep it. Here’s my overall input: the speeds are 100-300mb is what is advertised. I have gotten a lot of mileage varies with the speeds. I’ve had people tell me it won’t get over 100. I’ve had people tell me it’s fine. My opinion: well, if it’s your only option then of course it’s fine. If you have internet speeds of 300+ mb , well it won’t replace that. If it’s under 300 I would try it.
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Jan 22, 2023 04:45
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I got a text offering a $40 discount on two lines if I switched to an unlimited plan. Would that stack with a teacher discount?
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Jan 22, 2023 06:52
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kensei posted:Duckman how's the home internet service and can you sell it? I have their LTE home internet and it’s been a huge upgrade over the CenturyLink DSL I had before. I live in a rural area and I don’t think usage is very high here. It’s advertised as 25Mbps typical with 50Mbps max and I never had any trouble maxing it out, so there must not be much demand on my tower. The modem they sent me is 5G compatible but we don’t have 5G here yet. I just did another speed test out of curiosity and got 220Mbps down and 67 up. Wow. There was a very brief outage the other day (10 min), they must have performed an upgrade. For rural internet, it’s a game changer.
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Jan 22, 2023 12:25
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Danhenge posted:I got a text offering a $40 discount on two lines if I switched to an unlimited plan. Would that stack with a teacher discount? It wouldn’t stack with the teacher discount , but the teacher discount is $25 versus $40 so I would take it. LordOfThePants posted:I have their LTE home internet and it’s been a huge upgrade over the CenturyLink DSL I had before. I live in a rural area and I don’t think usage is very high here. It’s advertised as 25Mbps typical with 50Mbps max and I never had any trouble maxing it out, so there must not be much demand on my tower. I never get follow up reviews from customers so thank you for sharing this. I never knew if the LTE version went over 50 or if it was soft capped. Good to know it can be faster.
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Jan 22, 2023 14:06
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Duckman2008 posted:It wouldn’t stack with the teacher discount , but the teacher discount is $25 versus $40 so I would take it. We pay all-in $114 for the 10 GB plan at the moment. The billing thing says $159 for Play More, which would put us down to $119. We also already pay for Hulu no-ads, so that would net us closer to $104 for our phone bill after considering what we'd save on Hulu, yeah?
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Jan 22, 2023 18:36
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Danhenge posted:We pay all-in $114 for the 10 GB plan at the moment. The billing thing says $159 for Play More, which would put us down to $119. We also already pay for Hulu no-ads, so that would net us closer to $104 for our phone bill after considering what we'd save on Hulu, yeah? You have 2 lines ? And feel free to PM if you want me to call you and just confirm over the phone.
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Jan 22, 2023 19:15
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Looking for some confirmation here. If you add the $100 monthly international plan to a line, is it a straight calendar month ignoring cycle billing date? Related I guess, is there a better fairly easy option for someone going out of the country for over 20 days that absolutely needs access to their US phone number? I can’t think of any.
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Jan 23, 2023 02:45
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WithoutTheFezOn posted:Looking for some confirmation here. If you add the $100 monthly international plan to a line, is it a straight calendar month ignoring cycle billing date? It lasts for 30 days from whatever day you add it. It’s call, text and 20GB if data. For 20 days unless you’re using a lot of data it’s the best option. If you need help adding it on I can help , feel free to PM.
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Jan 23, 2023 04:28
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LordOfThePants posted:I have their LTE home internet and it’s been a huge upgrade over the CenturyLink DSL I had before. I live in a rural area and I don’t think usage is very high here. It’s advertised as 25Mbps typical with 50Mbps max and I never had any trouble maxing it out, so there must not be much demand on my tower. Pigeon Protocol would probably be better than most CenturyLink offerings, TBH. I'm interested in the 5G home internet, but we're not in a supported area yet, and I can tell they really need to roll out some capacity here because as soon as my WiFi disconnects I'm completely dead until I get closer to town.
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Jan 24, 2023 00:45
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I got another unsolicited text from Verizon last night about an additional $10 discount on my single line plan. Called and got it applied, so now I am getting $20 off. I assume its related to me buying my phone outright from Google. I'm suspicious of generosity coming from a wireless provider, but I'll take it.
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Jan 25, 2023 18:31
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Bandire posted:I got another unsolicited text from Verizon last night about an additional $10 discount on my single line plan. Called and got it applied, so now I am getting $20 off. I assume its related to me buying my phone outright from Google. I'm suspicious of generosity coming from a wireless provider, but I'll take it. Verizon has been bleeding consumer accounts so it’s then trying to keep you from leaving. That said, yeah def don’t trust your wireless carrier. Lol.
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Jan 26, 2023 01:46
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Duckman2008 posted:It lasts for 30 days from whatever day you add it.
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Jan 28, 2023 01:50
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WithoutTheFezOn posted:I know I’ve asked a couple of questions lately then disappeared for a few days, so I want to say thanks, Duckman, I appreciate the help. Cheers bro.
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Jan 28, 2023 02:37
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Duckman2008 is the most helpful goon on this forums
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Feb 5, 2023 19:25
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schreibs posted:Duckman2008 is the most helpful goon on this forums Thanks ! Happy to help.
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Feb 5, 2023 21:35
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