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Pillowpants posted:I got the worst yearly review of my life this week, and this is after helping with the supervisory duties over the holiday season to take things off his plate. They say what I got is "meets expectations," but on a scale of 1-100, it's failing. Reviews are all bullshit and made to justify whatever conclusions management has already come to. Corporate put in a wage freeze? Literally everyone in a group does "below average" compared to their peers despite that being mathematically impossible. Edit: holy poo poo, how the hell did I end up on the first page, start reading it thinking these were new posts and replied to a 10+ year old post like it was fresh?  I'm tired yo.I wondered why there were all these new posts people posters I didn't recognize. Alkydere fucked around with this message at 21:37 on Jan 19, 2023 |
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Jan 19, 2023 21:29
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It’s a special kind of drained to reply to a page one post in an 800 page thread.
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Jan 20, 2023 00:01
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To be fair the bullshit that is performance reviews is a subject that has probably come up on 150 of those 800 pages
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Jan 20, 2023 00:04
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I’m glad we don’t have performance reviews (outside of management levels) in Australian retail.
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Jan 20, 2023 04:14
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If it makes you feel better the discussion of record being bullshit also happens this time of year in the corporate thread.
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Jan 20, 2023 10:07
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Funktastic posted:Another day another conference call telling people not to open the safe take $3000 out and deposit it to someone’s bank account bc some rando on the phone said they talked to the dm and they said it was ok Ahaha, amazing. (I think we might be in the same district because we also got that warning.)
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Jan 20, 2023 12:22
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I had a guy pull up and ask just for water, and if wasting my time with that wasn't bad enough, proceeded to go on a 10+ minute discussion about his life's problems about his daughter and her crackhead friends. I wanted to scream. In positive news, starting next week I will be getting my third day off 
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Jan 20, 2023 16:07
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I feel 'lucky' that all my reviews are based on vaguely decently measured metrics. Process X items earns you Y hours. Clocking in and out gets you a total of Z hours. Put Y over Z see where your percentage falls. Bam there is your productivity. Also nice cause they do measure it monthly instead of daily or weekly which can vary due to workflow so it should average out to something resembling your actual work rate.
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Jan 21, 2023 05:53
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Amazon Chime posted:Person: @Alkydere: Line 2 Anyways, came in tonight expecting an easy shift since the warehouse was empty due to a sportsball game. Boy was I wrong: it only took a skeleton crew to create a massive clusterfuck. The system determining what does and does not get picked out of storage to ship refused to pick Tranship orders for hours, instead over-picking one of the pack departments. Then it reversed and picked all the Trans orders in a massive rush while under-picking everything else. Honestly it was rather relaxing. It was quickly apparent it was a "let it burn" night and my radio was broken so I got to ignore everyone anyways.
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Jan 23, 2023 12:47
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I know there's some chicken insanity going on, but does that translate into why every pasta shelf I see is empty? Damnit I just want my veggie noodles!
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Jan 26, 2023 15:23
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Cowslips Warren posted:I know there's some chicken insanity going on, but does that translate into why every pasta shelf I see is empty? Damnit I just want my veggie noodles! Eggs are so overpriced priced I am thinking of asking my boss if I could just buy some of the egg wash we use for our tenders so I can bread chicken at home. And I was planning on getting some lasagna noodles tonight, hoping my neck of the woods hasn't had the pasta raided. I guess its a perk that I don't work at a grocery store anymore, don't have to hear about the price hikes.
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Jan 26, 2023 16:26
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I kinda like kvetching with customers about this bullshit. I like to remind people that capitalism is taking us for a ride. I think I've mentioned before that I'm in a conservative area but even the most maga of chuds can see that private ownership of food* is easily abused (even if you can't convince them outright that it's bad in every way.) it's the same with the recent drop in produce quality: one thing leads to another and you're talking about regional climate change and the destruction of fragile ecosystems and people in their maga hats are like  *most things
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Jan 26, 2023 17:28
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Produce is such a shitshow right now. Like, I can’t even get decent lettuce to make sandwiches with. It’s stupid.
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Jan 26, 2023 19:50
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Was sent to pack this week because everything's hosed up, and enough of the gently caress-ups are coming from control centers outside our building it's easier to send me to help pack out the bullshit then have me do my usual job of trying to tamp down on the bullshit on the sorter. And I have to say: goddamn, Amazon is shipping a fuckton of Plan B pills these days. It's great that we offer the service but it really sucks that its come to this for a lot of people.
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Jan 26, 2023 21:03
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Alkydere posted:Was sent to pack this week because everything's hosed up, and enough of the gently caress-ups are coming from control centers outside our building it's easier to send me to help pack out the bullshit then have me do my usual job of trying to tamp down on the bullshit on the sorter. Something something murcah
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Jan 27, 2023 02:39
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I am gaining even more of a hatred for customers who repeat 'this is against the Consumer Law' like it's some sort of magic invocation that will let them pull a fast one. I'm sorry sir, but someone (surely not you) putting some party-size bags of chips in the same spot on the shelf as the currently-on-special single-serve bags does not mean we have to sell you the party size bags for that price or it's 'false advertising'. The national supermarket chain is in fact aware of this stupid gambit and specifies everything down to the pack size on the shelf ticket. See also people who ask me, the shop floor/bakery pleb, 'how can you be out of eggs/hash browns/frozen chips?' all incredulous like this isn't a known issue. I don't mind going and asking relevant people if they know if/when we might be getting something (even if the answer is usually  maybe this afternoon or tomorrow?) if someone asks like a normal human being, but turns out it's pretty easy for us to not have something when lots of people want to buy it and there's very little coming in to sell.
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Jan 27, 2023 07:16
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I haven't had the chance to actually do it yet, but if someone tells me that something is against the consumer law, I am going to ask them to pull it up and show me. Even if they were able to come up with some bullshit that looks legit, there's nothing I can do about it anyway, so they're just gonna have to contact the corporate office about it and be their problem.
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Jan 27, 2023 07:49
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Jingleheimer posted:I haven't had the chance to actually do it yet, but if someone tells me that something is against the consumer law, I am going to ask them to pull it up and show me. Even if they were able to come up with some bullshit that looks legit, there's nothing I can do about it anyway, so they're just gonna have to contact the corporate office about it and be their problem. "You'll have to contact our legal department about that. By policy I can now no longer interact with you. Have a nice day.
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Jan 27, 2023 08:04
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Jingleheimer posted:I haven't had the chance to actually do it yet, but if someone tells me that something is against the consumer law, I am going to ask them to pull it up and show me. Even if they were able to come up with some bullshit that looks legit, there's nothing I can do about it anyway, so they're just gonna have to contact the corporate office about it and be their problem. lmao It's guaranteed that the more someone invokes "consumer law" in a store to get their way, the less they actually know about it. Maybe it's different in the US or whatever, but at least here in Denmark no major chain or franchise is going to dare tangle with the basic consumer protections that are established on both a national and usually also EU level with murderous penalties for breaking them. It's like when someone asks me if a product is certified for use in Denmark. Yes, of course it loving is, why would we have illegal items openly displayed on the store shelves? loving morons every one of them.
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Jan 27, 2023 11:12
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PurpleXVI posted:Maybe it's different in the US or whatever, but at least here in Denmark no major chain or franchise is going to dare tangle with the basic consumer protections that are established on both a national and usually also EU level with murderous penalties for breaking them. Basic consumer protections in the USA are extremely weak, to the point where the Consumer Product Safety Commission didn't even have the power to force an involuntary recall until like 10 yrs ago (and even now is super-limited). We literally had IKEA furniture killing children and no legal mechanism to force a recall. YMMV at state level, but typically they'll be so limited and the penalties so minor for breaking them that it's worth it to the company to just eat the fine. At a store level, you're going to be referred up to a manager, to another manager, to a number for a district/regional manager who isn't at the store, who will tell you to contact their legal department's hotline, and by now you've been complaining to people for a week so you're fed up and just move on with life. Maybe if you are really mad, you contact your state's enforcement division, whose automated phone line tells you that the wait list for your case to be handled is approximately 113 years because they're staffed by a single intern and an elderly parrot qualified as a notary. quote:"You'll have to contact our legal department about that. By policy I can now no longer interact with you. Have a nice day. Exactly. "Hey, that new stove I bought zapped me when I touched it." "This call is concluded. Please contact our legal department at [number]. *CLICK*" Sundae fucked around with this message at 18:56 on Jan 27, 2023 |
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Jan 27, 2023 18:53
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Sundae posted:At a store level, you're going to be referred up to a manager, to another manager, to a number for a district/regional manager who isn't at the store, who will tell you to contact their legal department's hotline, and by now you've been complaining to people for a week so you're fed up and just move on with life. You might be underestimating how many people have a lot of time on their hands and complaining as their favorite hobby to fill it with.
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Jan 27, 2023 19:22
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gently caress there should be a Make Work program for Karens where you give them a list of your grievances and they call the people who wronged you so they can scream and yell as much as they want I feel like I'm sitting on a goldmine here
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Jan 27, 2023 19:26
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an app called "Your Outside Voice" or something
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Jan 27, 2023 19:28
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Rainbow Knight posted:gently caress There used to be a goon company that sort of did this! They would get on the phone with your cable / internet company and negotiate lower costs for you, and they charged you a % of the amount saved.
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Jan 27, 2023 19:34
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Generated Wizards posted:See also people who ask me, the shop floor/bakery pleb, 'how can you be out of eggs/hash browns/frozen chips?' all incredulous like this isn't a known issue. I don't mind going and asking relevant people if they know if/when we might be getting something (even if the answer is usually I flat out tell people "just because I order it doesn't mean they send it" shuts them up most of the time
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Jan 27, 2023 20:35
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like, what would you like me to do, drive to the DC four hours away and demand a product that they list out of stock?
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Jan 27, 2023 20:40
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Coasterphreak posted:like, what would you like me to do, drive to the DC four hours away and demand a product that they list out of stock? I mean, that's 4 hours, each way, likely paid on the clock where you're not at the store dealing with the idiot if that were to magically happen.
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Jan 27, 2023 20:53
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Alkydere posted:I mean, that's 4 hours, each way, likely paid on the clock where you're not at the store dealing with the idiot if that were to magically happen. like hell, I have fifty five hours of poo poo to do that I gotta make happen in forty
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Jan 27, 2023 21:09
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PurpleXVI posted:lmao The consumer law in question is the Australian consumer law, which doesn't have particularly strong penalties for breaking it and it does get broken fairly often (mostly in terms of refunds/exchanges or information practices), but 'some rear end in a top hat put this product in the wrong spot so legally it's that price now' is definitely not in there. I'm not asking these morons to provide evidence that they're legally entitled to their Twisties because that would involve continuing to talk to them, I have the privilege of kicking it up to the supervisor and letting him explain that 90 grams is not 270 grams.
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Jan 27, 2023 23:54
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Rainbow Knight posted:gently caress A Karen Mill, if you will. Alternatively; Hire a Karen.
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Jan 28, 2023 07:02
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Generated Wizards posted:The consumer law in question is the Australian consumer law, which doesn't have particularly strong penalties for breaking it and it does get broken fairly often (mostly in terms of refunds/exchanges or information practices), but 'some rear end in a top hat put this product in the wrong spot so legally it's that price now' is definitely not in there. Australian consumer law is actually pretty good, and the ACCC is pretty litigious - they’ve taken both Apple and Valve by the balls in the past. My rule of thumb for this sort of thing is, if someone randomly dropped something in the wrong spot or the area was just untidy and it should be bleedingly obvious if the customer actually looked at the ticket, then I’m not doing poo poo. If it’s our fault - like something was flat out filled in the wrong spot then I’ll use my discretion and honor the ticket depending on the situation.
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Jan 28, 2023 07:13
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The Lord Bude posted:
My rule of thumb was similar to this. Exceptions when you knew the label had been moved in front of the other product and you could see them on the camera doing that. That resulted in asking them kindly to leave.
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Jan 28, 2023 08:21
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The Lord Bude posted:Australian consumer law is actually pretty good, and the ACCC is pretty litigious - they’ve taken both Apple and Valve by the balls in the past. Yeah, if it's an honest mistake on the customer's part or clearly out fault for mislabelling, sure. If it looks completely out of place and costs three times as much as everything in the same section of shelving, lmao no. If it's been a long day and I just do not give a gently caress, also sure, store profits are worth notably less than my blood pressure.
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Jan 28, 2023 10:52
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after years of working nights I'm now being forced to work at 5am. this sucks.
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Jan 28, 2023 15:10
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What’s worse is when you have to work opens and closes in the same week. Makes it impossible to set a proper sleep schedule.
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Jan 28, 2023 16:16
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Coasterphreak posted:What’s worse is when you have to work opens and closes in the same week. Makes it impossible to set a proper sleep schedule. I did this for a while constantly flipping from opens to closes every two weeks before finally going to the scheduling manager and telling him to just loving pick one.
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Jan 28, 2023 16:38
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A big thing that led me to quitting my last job was the fact that every solitary week they would have me work 1 or more opening shifts. I'd have to stay up till 10 pm to close, get a day off to "adjust", except not really cause that same night I'll need to have already go to bed at 7 pm to wake up at 3 am. Then go right back to staying up till 10 pm. E: Also while doing this they would cut me a day, sometimes even a day and a half. I've had weeks where I lost a day, and then when I would come in at 4 am I would leave by 8 am. Leal fucked around with this message at 17:03 on Jan 28, 2023 |
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Jan 28, 2023 17:00
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gently caress that last part, I don’t show up for less than 6 unless it’s my idea. Not when I’m sinking an hour and a half or more getting up, ready, commuting, etc plus answering phone calls and texts off the clock.
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Jan 28, 2023 20:25
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Eric the Mauve posted:You might be underestimating how many people have a lot of time on their hands and complaining as their favorite hobby to fill it with. See also: QCS
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Jan 28, 2023 20:34
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Eric the Mauve posted:You might be underestimating how many people have a lot of time on their hands and complaining as their favorite hobby to fill it with. Fair enough. quote:See also: QCS Yeah, definitely fair enough.
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Jan 28, 2023 20:40
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