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The main gotcha I see is that the iPhone 12 only has 64GB of storage which is really tiny, and the iPhone 13 will cost you $180 at $5x36 payments. I would like to upgrade my daughter’s iPhone 8 for cheap, but if I have to lock in a 36 month upgrade, I want a newer phone with more storage for “free”. I think the last upgrade spoiled me.
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Mar 22, 2023 19:31
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We'd be upgrading from a 64GB iPhone X... which we'll be trading in! Right now, the amount of credit is larger than the cost of the phone. Will that just show up as additional credits on a bill? Either way, I think I'm gonna press the button and get my gal this phone!
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Mar 22, 2023 23:30
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Duckman2008, not sure if you know the answer to this, but I keep seeing the basic 300mbps FIOS being advertised for $25/mo if you have an unlimited 5G plan. I have a Do More plan and pay $30/mo for FIOS due to discounts that have "no current expiration", but the $25/mo promo is only valid for 2 years. Assuming that price resets to something higher, do you know if I'll be better off just keeping my current plan, or is it likely that would also be subject to higher pricing? Not sure how these kinds of things work. FWIW, I haven't seen a price increase in 4 years of FIOS. It's actually gone down; originally it was $40/mo (no taxes or fees), dropped to $35 at some point, and is now $30/mo due to also have wireless. edit: Just had a lovely 30 min chat with a CSR. Apparently the current promo is part of the new Mix & Match 3.0 promotion system which applies the discount to your 2nd line of service. I'm on Mix & Match 2.0 which splits the discount across both lines, so there would be no change to my total cost since it would be one $10 discount on my 2nd line of service (wireless) as opposed to $5 + $5 on both. Also apparently my base price would've increased from $50 to $60? That part didn't make much sense but whatever. I would get a guarantee of no price increase for 2 years on internet, but seeing as my rate decreased by $5 in July 2020, that's not the end of the world since I'm guessing the price guarantee would preclude a decrease. I wonder if that was due to Starry Internet coming to my area around that same time. We did manage to do one thing, which is that although I'm on a 200mbps plan with real world speeds of 300mbps, they officially bumped me up to a 300mbps plan. Whether that means I'll now get 400mbps real world, I guess we'll see in an hour or so. edit2: Speeds did not improve. Oh well. Josh Lyman fucked around with this message at 01:46 on Mar 24, 2023 |
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Mar 23, 2023 22:23
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That was easy! Worked the way you would hope and expect. Backed up old phone, turned off necessary services, activated and restored new phone, erased old phone. Dropping it at UPS tonight and that’s all she wrote. Thanks duckman for helping us get setup when we originally switched. It’s been a positive experience, and my gal has had a run of bad news/luck so this was a big win for us!
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Mar 24, 2023 23:10
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Boywhiz88 posted:That was easy! Worked the way you would hope and expect. Backed up old phone, turned off necessary services, activated and restored new phone, erased old phone. Dropping it at UPS tonight and that’s all she wrote. Hell yeah, super happy to hear this !
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Mar 25, 2023 12:25
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Hey I have one more question about international use. If I sign up for the international monthly plan, it says I get 250 talk minutes. Do incoming calls count towards those minutes?
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Mar 31, 2023 01:20
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WithoutTheFezOn posted:Hey I have one more question about international use. If I sign up for the international monthly plan, it says I get 250 talk minutes. Do incoming calls count towards those minutes? Yes both incoming and outgoing.
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Mar 31, 2023 01:39
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Ok, thanks.
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Mar 31, 2023 03:01
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Yeah , to add to it, if you’re there more than like, 10-14 days I probably would recommend a local SIM.
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Mar 31, 2023 13:22
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Yeah except for reasons my wife needs to be easily reachable at her current phone number.
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Mar 31, 2023 14:06
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WithoutTheFezOn posted:Yeah except for reasons my wife needs to be easily reachable at her current phone number. Totally. Is her phone dial SIM capable ? You can always dual SIM to balance it out ? Also, if she is taking a lot of calls, it’s unlimited calling for the $10 a day often, but obviously that adds up.
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Mar 31, 2023 14:10
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Yeah she’s got an iPhone 13, and a physical Verizon SIM. So something can be worked out. Honestly the 250 minutes will almost certainly be enough, I’m just trying to have a plan B ready so if I need one I don’t have to think of one on the fly.
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Mar 31, 2023 14:16
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I've been having delayed text messages the past few weeks. Its a big deal when I'm trying to get two factor authentication codes sent to me. I've disabled RCS "Chat Features" but it hasn't made a difference. I don't know if this is a phone issue, I have a Pixel 6 Pro, but my wife is also having the same issues with texts and she's also on a Pixel 6 Pro. We haven't had this issue in the past - I've only been on Verizon for 6 months, but she's been on Verizon forever. Turning data off and back on gets me a flood of texts that seem to have been waiting somewhere. Any ideas?
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Mar 31, 2023 18:05
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FogHelmut posted:I've been having delayed text messages the past few weeks. Its a big deal when I'm trying to get two factor authentication codes sent to me. I've disabled RCS "Chat Features" but it hasn't made a difference. I don't know if this is a phone issue, I have a Pixel 6 Pro, but my wife is also having the same issues with texts and she's also on a Pixel 6 Pro. We haven't had this issue in the past - I've only been on Verizon for 6 months, but she's been on Verizon forever. Turning data off and back on gets me a flood of texts that seem to have been waiting somewhere. Any ideas? Legit no idea. Best I got is call care and ask for tech support: (800) 392-0717 , option 0.
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Apr 1, 2023 03:31
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FogHelmut posted:I've been having delayed text messages the past few weeks. Its a big deal when I'm trying to get two factor authentication codes sent to me. I've disabled RCS "Chat Features" but it hasn't made a difference. I don't know if this is a phone issue, I have a Pixel 6 Pro, but my wife is also having the same issues with texts and she's also on a Pixel 6 Pro. We haven't had this issue in the past - I've only been on Verizon for 6 months, but she's been on Verizon forever. Turning data off and back on gets me a flood of texts that seem to have been waiting somewhere. Any ideas? I just ran into this same situation. But it was on a Galaxy S10e. The drat thing wont receive text short codes 90% of the time and then rebooting or toggling airplane makes a flood of texts come in. I have no idea what is going on as well.
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Apr 4, 2023 16:40
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Duckman2008 posted:Hell yeah, super happy to hear this ! And now we are actual saving money having upgraded due to how the cost vs trade-in value worked out. Heck yeah!
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Apr 5, 2023 01:43
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Duckman2008 posted:Legit no idea. Best I got is call care and ask for tech support: (800) 392-0717 , option 0. redeyes posted:I just ran into this same situation. But it was on a Galaxy S10e. The drat thing wont receive text short codes 90% of the time and then rebooting or toggling airplane makes a flood of texts come in. I have no idea what is going on as well. It just started working normal again Monday morning. I have no idea.
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Apr 5, 2023 03:17
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Ah ok. Ill see if anything has changed. Thanks man.
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Apr 6, 2023 16:11
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I once again work for Verizon so I can pop in to answer questions again too (and if you need to add a line let me know  )
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Apr 8, 2023 00:08
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kingcobweb posted:I once again work for Verizon so I can pop in to answer questions again too (and if you need to add a line let me know Heck yeah ! Obviously you can keep this in general , but are you in retail or a different department ? A. Even I was “selling” I’m not here to take everything , and B. Im not selling at the moment anyway. Good to have a second person to help answer questions.
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Apr 8, 2023 01:41
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Duckman2008 posted:Heck yeah ! Obviously you can keep this in general , but are you in retail or a different department ? Retail, Seattle
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Apr 8, 2023 02:32
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kingcobweb posted:Retail, Seattle * checks article * makes sense!
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Apr 8, 2023 03:49
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Just in the interest of time going to post this as it is exactly what I am experiencing currently: https://www.reddit.com/comments/12gmjyz?utm_source=share&utm_medium=ios_app&utm_name=iossmf&utm_content=1&utm_term=15 Upgraded from a 12 mini to a 13 mini. I can get data 5G / UW / LTE. No sms or carrier calling in or out. Pending ticket as of Thursday, calling in tomorrow morning via Skype to try and see if there’s any new information. Everyone doesn’t have an iPhone. Thankfully iMessage and FaceTime run on data but this is becoming very problematic. Can’t re auth 2 form via text cause no sms. Has anyone experienced anything similar to the OP/ myself? I’ve even done a phone swap.
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Apr 9, 2023 23:28
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cuedotcom posted:Just in the interest of time going to post this as it is exactly what I am experiencing currently: Legit no idea and at that point out of my league. It does very much read system issue, which is not an excuse but it sounds like something that Verizon and Verizon tech has to resolve on their end. Im pretty conservative on saying it’s def a carrier problem, but that’s what it reads. Other than wait and follow up I unfortunately don’t have an answer.
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Apr 10, 2023 04:34
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Ok so after dealing with Verizon T2 and whatever is over that, I have now been transferred to Apple and upgraded to a senior Apple supervisor. While literally on the phone with her, all of these problems resolved and broke themselves while she could hear the calls go from calling out to call failed. I am going on 4 hours and now must abandon the process to get to work. I’m literally going crazy. I am now having issues with iMessage and FaceTime in addition to the op issue. Wild.
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Apr 11, 2023 17:01
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Update. After a week of banging my face against the wall and dozens of hours of customer service calls/store visits I discovered a partial remedy by complete accident at 2 am. esim needs to be provisioned. Remove physical sim. Turn on airplane mode, and make sure Wi-Fi is enabled when disabling airplane. For some reason the phone needs Wi-Fi to reconnect to the voice portion of the network, which I believe runs through LTE. Disabling airplane mode without Wi-Fi , you will have data access like normal but carrier calls and sms will resume failing. This has to be a bug. There’s no reason the phone should need Wi-Fi to establish connection to the voice only pipeline of LTE. Doubly so considering data functions normally. Considering this issue has followed me between two devices it must be either specific to the mini or something with current Verizon version and or ios version. Apple ran multiple diagnostics and found no hardware anomalies. I’m also not convinced this could be tied to a setting on the iPhone or Verizon provisioning. Settings > Cellular > Turn on this line. Something in there. As this is the eSim portion of the cellular settings. Good news is I know what to do if I lose cellular service going forward. Bad news is getting off a plane may cause issues if I can’t reconnect to voice without hunting down Wi-Fi. Public Wi-Fi is cancer. I pay for expensive pocket internet for a reason. Verizon cs also credited my account for the days my phone was malfunctioning. Which makes up for the vz rep I was speaking with last night who just flat out hung up on me. I have an apple engineering ticket that I’m going to also address with this info and have also shared it with the Verizon t2 I spoke with yesterday. If anyone else experiences this issue I hope this information helps. A week without a working phone number is a hell I wish on no one.
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Apr 12, 2023 20:16
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Jesus they didn’t tell you that ? eSIM can require Wi-Fi to fully provision. The what’s and why’s I don’t know, it that is def a thing.
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Apr 12, 2023 20:40
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eSim still needs wifi after losing signal / airplane mode? This is now the issue. If that’s the case then this is really stupid. Now that eSim has been whitelisted does that mean it bumped the physical sim ? Or would I be able to swap it back and attempt to use the physical sim over the eSim. Or will that gently caress this all up e2: physical sim gives data but no voice. eSim def needs Wi-Fi every time you disconnect completely, to correctly reprovision smgdh I just don’t understand why Verizon would lock voice only cuedotcom fucked around with this message at 21:21 on Apr 12, 2023 |
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Apr 12, 2023 21:08
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cuedotcom posted:eSim still needs wifi after losing signal / airplane mode? This is now the issue. If that’s the case then this is really stupid. No, I was saying eSIM can need Wi-Fi one time to be programmed. Afterwards no need for Wi-Fi. I’m using eSIM myself (I have a 14 Pro) and for me it just functions normally.
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Apr 13, 2023 04:39
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Hey there, quick question: I just got a new phone, and I'm trying to set it up. It's asking for a confirmation code sent to my old phone, which I've entered. However, once I enter it, it asks for a "Verizon PIN", which I'm not familiar with. I'm on a family plan with my brothers, mom, and stepdad. Nobody seems to know what this PIN is, except maybe my stepdad who is out of town. Do I have any other recourse?
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Apr 25, 2023 20:07
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Annath posted:Hey there, quick question: From the Verizon app, account settings -> manage account PIN If the account manager can’t use the app then one of y’all can go into a retail store. Takes two minutes to reset
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Apr 25, 2023 20:19
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kingcobweb posted:From the Verizon app, account settings -> manage account PIN Hmm, the Verizon App didn't like my login, and didn't like the billing zip code I entered trying to reset the password. I guess I'll just wait til my stepdad can call me back after work.
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Apr 25, 2023 20:32
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Staying at a hotel on the Virginia Beach oceanfront. When I'm out on my balcony I get full bars of 5GUW on my Pixel 5 and 2+ gigabit downstream. Coming inside the room, closing the door, and drawing the blinds? Two "bars" of 4G LTE.
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Apr 27, 2023 12:38
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BIG HEADLINE posted:Staying at a hotel on the Virginia Beach oceanfront. When I'm out on my balcony I get full bars of 5GUW on my Pixel 5 and 2+ gigabit downstream. I'm pretty sure that the 5GUW is the one that can't penetrate buildings for poo poo, right? So inside you'd only get whatever 4G LTE coverage is available. Although it's funny that VA Beach only has 2 bars - I'm in rural Caroline County right now, and I have 4 bars of 4G LTE.
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Apr 27, 2023 13:05
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BIG HEADLINE posted:Staying at a hotel on the Virginia Beach oceanfront. When I'm out on my balcony I get full bars of 5GUW on my Pixel 5 and 2+ gigabit downstream. Yep. Building penetration on current 5G technology is pretty rough. I'm hoping they'll eventually be able to phase out some of the LTE that runs on 700MHz and get it running there, which should help out a lot.
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Apr 27, 2023 13:05
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I've gotten gas, had 5GUW while standing outside my car, which dropped to LTE when I got back in. It's kind of hilarious tbh.
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Apr 27, 2023 14:25
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Endless Mike posted:I've gotten gas, had 5GUW while standing outside my car, which dropped to LTE when I got back in. It's kind of hilarious tbh. Yeah. I had picked up the Note 10 Plus 5G a few years ago specifically for the 5G, only to find out that it ONLY supports the 5GUW when I called Verizon asking why my 5G phone with a 5G SIM was only getting 4GLTE  I got my new Galaxy S23 Ultra activated and all set up though. Now I just gotta get a case once I get paid. I like the look of the UAG Monarch Pro, but it's freaking $99.
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Apr 27, 2023 14:39
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Annath posted:I'm pretty sure that the 5GUW is the one that can't penetrate buildings for poo poo, right? So, yes and no. 4G: 700 MHz , great job penetrating buildings 10-100mb speeds 5G UW: there’s 2: 3500: does ok ish at penetrating buildings , 100-300mb speed . This is C Band, the frequency that had the airport fight thing 5500: terrible at building penetration, 1,000MB+ download speeds. You basically only see this in cities. If you see 5G Is, it’s almost always C Band now unless you’re in a city. C Band def still isn’t amazing at building penetration. Verizon has been rolling out major expansions of C Band the last few months. Can’t speak to elsewhere, but it’s noticeable in the St. Louis area. Annath posted:Yeah. I had picked up the Note 10 Plus 5G a few years ago specifically for the 5G, only to find out that it ONLY supports the 5GUW when I called Verizon asking why my 5G phone with a 5G SIM was only getting 4GLTE At the time Verizon was desperate to advertise 5G and C Band was a few years away. This was one of the worst false marketing they’ve done for the record, I was really mad at the time that they were advertising it that way.
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Apr 27, 2023 18:25
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Duckman2008 posted:So, yes and no. Does the network icon in the top bar change to differentiate between 3500 and 5500? I'm sure I don't have 5500 in my town, where the icon just says "5G", but I go to Richmond, VA and Washington DC semi-often, and I'm pretty sure both have some amount of 5500 coverage.
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Apr 27, 2023 18:35
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Annath posted:Does the network icon in the top bar change to differentiate between 3500 and 5500? No, the only way to know is run a speed test and see if it’s way over 300. It’s really annoying. You can check the coverage map and if you look at the street level in say DC it’ll show you where you should expect to (possibly) see the 5500.
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Apr 27, 2023 18:37
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