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Yeah just give it a shot. I once turned up with a bunch of frayed cables and told them idk which phone/tablet they belong to but they’re starting to fray, can you help me out and got them all replaced. I’m pretty sure they have replacements priced in. Same for a broken Sport loop. Granted yours isn’t broken but they can be surprisingly lenient.
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Apr 12, 2023 13:06
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The short version is officially you can’t trade watch bands without returning the entire purchased watch. Whether or not a specialist in store does the trade is something they won’t say and you should definitely not post “thanks to Mike at store 123 for trading the band”
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Apr 12, 2023 15:17
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I can see how the clusterfuck of corporate procedures might resolve down to the point where officially you can't trade in a band that was purchased with a watch. But also, like, man, if officially they're supposed to have me wipe my watch and take it and give me a new one, and they just, like, didn't and said they did, who would even care? I have to think individual store people will be deploying this logic constantly to make literally everybody win.
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Apr 12, 2023 15:30
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My first solo loop with my S6, they oddly needed the watch (and the box for the watch that I didn’t bring), but my next 2 band exchanges I just needed the loop.
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Apr 12, 2023 15:40
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Fedule posted:I can see how the clusterfuck of corporate procedures might resolve down to the point where officially you can't trade in a band that was purchased with a watch. But also, like, man, if officially they're supposed to have me wipe my watch and take it and give me a new one, and they just, like, didn't and said they did, who would even care? I have to think individual store people will be deploying this logic constantly to make literally everybody win. It’s probably some bullshit internal fight about product SKUs and the service group. Those watches are packaged as a single SKU with their strap so when you swap a strap, technically that product is all mismatched. One group wants coherency of inventory and the other is responsible for servicing customers products. I assume there’s some wiggle room for poo poo like straps and cables that amounts to “as long as this doesn’t break X% or shipped inventory at a store, we’re not gonna freak the gently caress out. My anecdote: I’ve definitely gone in store and they’ve swapped for me. Just be cool about it and usually they just do it.
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Apr 12, 2023 15:41
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Bundling the straps and the watches always seemed like a dumb idea to me, the last time I bought a watch the guy had to do the "let me check if we have one of those" even though they had a pile of the bands I wanted available. Whatever beancounter took us down this road should get demoted.
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Apr 12, 2023 15:44
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I’m looking into an apple watch primarily to monitor ecg activity. Is there a substantial difference between the 4-7 models in that capability? I see the 6+ can also monitor blood oxygen, which might be nice, but i’m more interested in monitoring any potential arrhythmia.
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Apr 12, 2023 16:38
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Honestly although there are a lot of valid criticisms about the whole cult of apple atmosphere the store staff give off, in my experience they do seem to have a huge amount of individual discretion in order to help you with whatever your problem is, and seem to genuinely want to do so. As another poster said, if you can just go in in-person and be kind and cool they will probably help you out. Even when I’ve gone in and they haven’t been able to help, I’ve always come away with the strong sense that they did everything they could, and didn’t just point to a policy handbook and shrug.
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Apr 12, 2023 16:38
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Yeah their in store service owns. In the bad old days I was on a road trip and my 5S died, no signs of damage but it wouldn't power up and failed their in store diagnostic. Had no applecare and the phone was at least three years old and the guy replaced it with a refurb in about 15 minutes. All my other hardware failures were similar but that one stood out to me because I was 2000 miles from home and had no convenient way to update anyone in my family without that phone.
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Apr 12, 2023 16:48
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Head Bee Guy posted:I’m looking into an apple watch primarily to monitor ecg activity. Is there a substantial difference between the 4-7 models in that capability? I see the 6+ can also monitor blood oxygen, which might be nice, but i’m more interested in monitoring any potential arrhythmia. I don't think there's a substantial change in the ECG sensors. I would also strongly caution against anything older than like an S6 at this point. Watches haven't *quite* hit the point where performance is good enough that you don't have to think too much about it. E: My cat knocked my TV over and it managed to crack my MacBook screen. The worker put in a free warranty repair on it, rather than an accidental damage repair, saving me $500, so that was nice.
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Apr 12, 2023 17:30
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xzzy posted:Yeah their in store service owns. In the bad old days I was on a road trip and my 5S died, no signs of damage but it wouldn't power up and failed their in store diagnostic. Had no applecare and the phone was at least three years old and the guy replaced it with a refurb in about 15 minutes. A good reason to buy directly from apple. When my airpods pro broke Apple wanted to charge me £80 per airpod to repair them out of warranty, since i had saved a bit of money buying from some website (the noise cancellation mics failed on both of them). Apple store guy said if i had bought from apple they would have replaced them there and then. I decided to just put up with the broken airpods
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Apr 12, 2023 18:29
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Sadly they weren't willing to swap the strap in-store because I was just past the official window but they are still willing to do the mail-in replacement? I don't understand this logic at all but whatever, I'm getting the new strap. Funny thing is that the guy in store took one look at me and was like "why tf did you get a 9, you're obviously a 7" and I was like "i'unno I used the tool" and we used the tool right there and it said 9 and yet 9 clearly does not fit me properly and 7 was perfect. Man knew better than Apple.
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Apr 12, 2023 19:51
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Fedule posted:Sadly they weren't willing to swap the strap in-store because I was just past the official window but they are still willing to do the mail-in replacement? I don't understand this logic at all but whatever, I'm getting the new strap. Funny thing is that the guy in store took one look at me and was like "why tf did you get a 9, you're obviously a 7" and I was like "i'unno I used the tool" and we used the tool right there and it said 9 and yet 9 clearly does not fit me properly and 7 was perfect. Man knew better than Apple. The tool has always given me a 1-3 sizes higher than I've needed for myself, my wife, and my kids. It's super frustrating. Even when you do a measurement with a tape measure, it always spits out a size that's too large. Plus, after a month or two, the solo loops always stretch a bit, so you really want to go a touch lower to account for that as well.
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Apr 12, 2023 21:30
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Woot has some watch band deals. Milanese loop for $53. Grabbed a couple sport bands for $19 ea. https://electronics.woot.com/plus/apple-wireless-accessories-1
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Apr 12, 2023 21:46
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xzzy posted:Yeah their in store service owns. In the bad old days I was on a road trip and my 5S died, no signs of damage but it wouldn't power up and failed their in store diagnostic. Had no applecare and the phone was at least three years old and the guy replaced it with a refurb in about 15 minutes.
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Apr 13, 2023 19:41
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WithoutTheFezOn posted:You notice how all of that is in the past tense? Yeah. Well that's generally how anecdotes work, I don't have many tales from 2024 yet. But they replaced my airpods last fall with no issues. 
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Apr 13, 2023 19:50
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WithoutTheFezOn posted:You notice how all of that is in the past tense? Yeah. all anecdotes are past tense e: obviously i know what you're trying to say but my last experience with them was december just gone and it was v positive
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Apr 13, 2023 20:43
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Apple’s post sales service has literally ruined me for any other company. Every time I have a warranty claim or a service issue with any other brand I constantly think about how bad it is compared to walking into an Apple Store, someone already knows why I’m there, repairs it in 48hrs and I walk out happy. Last time I needed a repair done (last year) my 15mth old son had taken my iPad and decided it desperately needed to be introduced to the dog’s water bowl- anyway, dropped it off- quoted and accepted. Picked up a new one the next day and when I went to pay the guy said ‘oh they covered it’ incredible. Meanwhile I bought an LG G2 oled in November, and it took 56 days to get a warranty repair done to it, and got a shrug of the shoulders as an apology.
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Apr 13, 2023 21:41
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Yeast posted:Apple’s post sales service has literally ruined me for any other company. You pay for it, but AppleCare in general is such a great service. I don’t use it often, but the few cases where I have were amazing, all done via messages chat, and they overnighted my replacement.
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Apr 13, 2023 23:14
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xzzy posted:Bundling the straps and the watches always seemed like a dumb idea to me, the last time I bought a watch the guy had to do the "let me check if we have one of those" even though they had a pile of the bands I wanted available. It’s so wacky and annoying I bet it’s a profitable scheme, idk though. I guess it saves tiny amount of packaging for those that do not buy another band? Maybe?
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Apr 13, 2023 23:46
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But when you buy a watch with a strap you literally just get a box with a box with a watch in it and a box with a strap in it in it!
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Apr 14, 2023 00:11
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xzzy posted:But they replaced my airpods last fall with no issues.
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Apr 14, 2023 00:35
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Fedule posted:But when you buy a watch with a strap you literally just get a box with a box with a watch in it and a box with a strap in it in it! It's two boxes in a box now. I guess it's possible they're assembling the wrapping paper box in the back room but I've never been back there to watch the magic.
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Apr 14, 2023 01:05
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With my Fitbit I had decent luck with “random Chinese brand from Amazon” watch bands, I had assumed that the same would hold with the Apple Watch?
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Apr 14, 2023 05:55
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Chasiubao posted:With my Fitbit I had decent luck with “random Chinese brand from Amazon” watch bands, I had assumed that the same would hold with the Apple Watch? I'm rocking a cheap dupe of the Ultra's Trail Loop on my S8 and can't complain. If I was going to buy a link band or Milanese loop I'd probably gravitate towards Apple's own but for silicon/synthetic bands, I think they're more than fine for the price
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Apr 14, 2023 07:03
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Chasiubao posted:With my Fitbit I had decent luck with “random Chinese brand from Amazon” watch bands, I had assumed that the same would hold with the Apple Watch? I'd say generally yes, but from what I've seen the (I'm assuming) magnet connectors where the band attaches to the watch are hit or miss on the cheaper brands. I've generally been happy with Fintie stuff for example, but it took a few returns before I got one that was reliable at attaching and staying attached to the watch.
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Apr 14, 2023 19:30
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If my phone can tell me my watch is done charging can my watch tell me my phone is done charging or has that technology not been invented.
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Apr 17, 2023 00:43
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you can create a personal automation in shortcuts to create a notification when your phone reaches a specified battery percent, which will then be mirrored on the watch, probably
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Apr 17, 2023 01:03
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I love how the phone weather app and weather complications both tell me different temperatures.
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Apr 17, 2023 02:36
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hypnophant posted:you can create a personal automation in shortcuts to create a notification when your phone reaches a specified battery percent, which will then be mirrored on the watch, probably Yeah I set this up to send me a message and it worked a few days and then stopped. Really dumb this isn’t a simple feature.
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Apr 17, 2023 06:58
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Flowing Thot posted:If my phone can tell me my watch is done charging can my watch tell me my phone is done charging or has that technology not been invented. If you ask Siri via your watch how charged your phone is, it’ll tell you.
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Apr 17, 2023 11:26
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The Grumbles posted:If you ask Siri via your watch how charged your phone is, it’ll tell you. This is awesome, thank you.
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Apr 17, 2023 22:40
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The Grumbles posted:If you ask Siri via your watch how charged your phone is, it’ll tell you. “Sorry, I can’t help you with that on Apple Watch.” Maybe my watch is too old? I’ve got an S5.
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Apr 17, 2023 22:45
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I’m sure I didn’t imagine that to be the case. Apologies if I did. Edit: just asked my s7 “how charged is my phone” and it did in fact tell me
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Apr 17, 2023 22:47
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The Grumbles posted:I’m sure I didn’t imagine that to be the case. Apologies if I did. Siri, man. It’s fuckin’ embarrassing how bad and inconsistent it is. It feels like every so often something I’ve been telling it for months just stops working and I have to fiddle with it to find the new magic phrase.
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Apr 17, 2023 23:04
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Arcsech posted:Siri, man. It’s fuckin’ embarrassing how bad and inconsistent it is. It feels like every so often something I’ve been telling it for months just stops working and I have to fiddle with it to find the new magic phrase. Yeah i mainly use it for setting timers for cooking, and sometimes siri thinks "set timer for nine minutes" means "set an alarm for 9am" I'm on a s8 and siri won't tell me my phone's battery level.
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Apr 17, 2023 23:20
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Part of me now suspects that rather than just telling me it couldn’t do that when i asked how charged my phone was, it just gave me the watch’s battery level instead. Siri!
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Apr 18, 2023 00:05
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marktheando posted:I'm on a s8 and siri won't tell me my phone's battery level. "Sorry, I cannot help you with that."
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Apr 18, 2023 01:43
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eightysixed posted:Same. Series 7. And same on S7. Boo…
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Apr 18, 2023 02:05
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The Grumbles posted:Part of me now suspects that rather than just telling me it couldn’t do that when i asked how charged my phone was, it just gave me the watch’s battery level instead. Siri! That’s what it did for me. Watch was really low and phone has been on the charger for a few hours, so it was obvious.
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Apr 18, 2023 05:18
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