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BIG FLUFFY DOG posted:they got him so he could get rid of the bugs obviously Ain't nothing in the rulebook that says a ferret can't work tickets.
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May 26, 2023 20:45
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A NOC full of ferrets wouldn't smell different than a regular NOC
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May 26, 2023 21:05
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Meeting invite just arrived: Troubleshoot issues with <Location>. Time: 4:00PM - 6:30PM Friday is going GREAT.
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May 26, 2023 21:47
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CitizenKain posted:Meeting invite just arrived: lmao nope
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May 26, 2023 21:53
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CitizenKain posted:Meeting invite just arrived: DECLINED
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May 26, 2023 21:55
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Don't even decline. Don't respond. You started your weekend early. gently caress em. Accept it when you're back on Tuesday.
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May 26, 2023 21:56
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GreenNight posted:Don't even decline. Don't respond. You started your weekend early. gently caress em. Unless you owed them a favor, this is the way. "Hey, just saw this invite from last Friday. Do you still need help?"
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May 26, 2023 21:59
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CitizenKain posted:Meeting invite just arrived: Great learning opportunity for the ferret
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May 26, 2023 22:09
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Sadly is a thing we are already working on with VMware so there is no avoiding it. But at this point we don't need another loving call on it. Its management stumbling in to act like they have an idea and make dumb statements.
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May 26, 2023 22:14
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Hope you get paid OT ...
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May 26, 2023 22:36
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Wibla posted:Hope you get paid OT ... Yea. Most of us worked Sunday this week too for a thing, so more then a few of us are above 50 hours this week. I could use the money, had some trees cut down so this helps.
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May 26, 2023 22:40
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CitizenKain posted:Yea. Most of us worked Sunday this week too for a thing, so more then a few of us are above 50 hours this week. I could use the money, had some trees cut down so this helps. I wish I still had a job where I could earn OT if I wanted to. I definitely miss that about being a bedside nurse. Got a vacation coming up or want a PS5? Start hitting that OT. Of course, that OT is a bit more stressful than my current gig.
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May 26, 2023 22:43
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My place is really really bad at estimating increased call volume so when ot is offered it means you'll probably be sitting around playing your switch waiting for calls. Of course that then makes it so they don't offer OT when actual call volume surges end up happening.
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May 26, 2023 23:05
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Can someone tell me what the thread title is from?  I'm getting a couple of bites on some fun money work putting my WiPS experience to good use. Job is working out great but honeymoon should be over any day now. I'm optimistic though. Being a few degrees separated from the old place now the toxic nature of it is even more astounding compared to how things are now.
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May 26, 2023 23:27
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Farking Bastage posted:Can someone tell me what the thread title is from? nominal posted:so I have an unusual
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May 26, 2023 23:46
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YOTJ
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CitizenKain posted:Meeting invite just arrived: MAILER DAEMON RETURN TO SENDER OOOOOPS
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May 27, 2023 02:29
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Good news, managers realized that making a big change at 4:30 on a Friday before a 3 day weekend is really stupid and decided to go with the plan we already figured out. Then they kept talking for 20 more minutes.
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May 27, 2023 03:31
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CitizenKain posted:Good news, managers realized that making a big change at 4:30 on a Friday before a 3 day weekend is really stupid and decided to go with the plan we already figured out. Then they kept talking for 20 more minutes. One of the things that even I a newbie in IT saw at my new job and was like "oh poo poo, these guys are good" is that they have block in the calendar mandating no major changes for the last five days of the month. A full week if it's a holiday weekend or multiple people are on vacation. Also today I helped the sysadmin fix an issue with our alarm and door system by using the Homer Simpson method and just pulling random jumpers till poo poo worked.
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May 27, 2023 04:23
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CitizenKain posted:Good news, managers realized that making a big change at 4:30 on a Friday before a 3 day weekend is really stupid and decided to go with the plan we already figured out. Then they kept talking for 20 more minutes. My last gig had some loving genius in the higher ups decide it was a good idea to start having our user base, boomer farmers, unable to access their accounts over the Christmas/NYE holiday due to forcing everyone to use the MS Authenticator app. That was a fun time to have people complain to us for almost two months straight about why they couldn't access their accounts.
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May 27, 2023 05:33
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CitizenKain posted:Then they kept talking for 20 more minutes. This poo poo drives me INSANE. I don't have to attend many meetings but in the ones I do, the instant the post-meeting chat starts I say I have to help someone with a ticket and I'm loving outta there. My boss' boss (VP of IT who doesn't know how to install programs) is one of these guys
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May 27, 2023 05:49
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johnny park posted:This poo poo drives me INSANE. I don't have to attend many meetings but in the ones I do, the instant the post-meeting chat starts I say I have to help someone with a ticket and I'm loving outta there. My boss' boss (VP of IT who doesn't know how to install programs) is one of these guys for me this is the premeeting, mid-meeting, post-meeting and like 20 minutes after that. I don't know why some people just can't stop talking, I have like three friends and I'd rather spend my social energy with them
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May 27, 2023 06:43
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Learning to control a conversion is a valuable life skill, especially in IT/Helpdesk. Who here was using Nutanix? https://www.wsj.com/articles/software-misuse-costs-nutanix-11-million-after-internal-investigation-610f951
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May 27, 2023 15:57
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Handsome Ralph posted:One of the things that even I a newbie in IT saw at my new job and was like "oh poo poo, these guys are good" is that they have block in the calendar mandating no major changes for the last five days of the month. A full week if it's a holiday weekend or multiple people are on vacation. We have similar windows. Then VPs lose their poo poo that the change rules which they previously demanded might now impact their ability to overpromise some ludicrous half-baked solution to a client, and so they demand things still get implemented during that freeze. Except we’re federally audited, so now we have to document an emergency change for every little executive want or whim for like 20% of the month, every month. Sonic Dude fucked around with this message at 04:02 on May 29, 2023 |
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May 29, 2023 00:24
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change windows are cowardice
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May 29, 2023 00:42
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Cat Army
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Wizard of the Deep posted:This is exactly why the IT vs Sales Dude "Reboot Three Times" is fundamentally believable. That poo poo is still hilarious, even if it's pretty dated by now
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May 29, 2023 05:39
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The Iron Rose posted:change windows are cowardice Reminds me of the telco where I setup a ci/cd pipeline and where we released at least once a day. One day a manager showed up demanding we’d have a 2 month change freeze for the whole company because his team was launching the marketing campaign for a new product. Granted it was the companies flagship and biggest release for the year. When told no he asked me how to contact the Change Advisory Board and was fuming when learning there wasn’t one. His team had been using our platform for 2 years already, now idea how he didn’t know any of this. Some people are just stuck in the 00’s I guess.
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May 29, 2023 08:51
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If product managers had their way everyone would both be releasing features requested by customers all day while also simultaneously not making any changes that could affect customers
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May 29, 2023 12:37
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Sepist posted:If product managers had their way everyone would both be releasing features requested by customers all day while also simultaneously not making any changes that could affect customers Schrodingers Prod
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May 29, 2023 15:03
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I keep making the mistake of opening my mouth and saying things. I suggested that my team would perhaps be better fit for another team to report under, and now I will soon have 3 more people reporting to me. I'm up to 11 engineers/1 intern. I have done some rough math, and in 10 years I will be at 1536 people reporting to me. Also 12 kind of feels unwieldly, I feel like my entire week is going to be one on ones.
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May 30, 2023 18:41
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12 is way outside a comfortable span of control. Eight is the upper limit. Knight some TLs
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May 30, 2023 18:45
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Sounds like you’ve been promoted to manager. Hope you got a pay raise out of it. I have a non IT college student interning for a week next week while I’m in the middle of installing 4 new buildings. Hope they like holding switches up. Cyks fucked around with this message at 18:57 on May 30, 2023 |
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May 30, 2023 18:55
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He’s already a manager, sepist is growing his demesne as they are wont to do and now regrets the administrative burden of his fiefdom
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May 30, 2023 18:57
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Yea, I agree that 10+ is too much. Doesn't matter if they're cheaper by the dozen. Get some team leads that are en route to a management role, and get yourself on the senior management path.
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May 30, 2023 18:58
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Wizard of the Deep posted:Yea, I agree that 10+ is too much. Doesn't matter if they're cheaper by the dozen. Get some team leads that are en route to a management role, and get yourself on the senior management path. I'm already the Head of Infra, and my boss is the VP of Engineering. My boss did ask if I want a new title to represent the change and I couldn't think of anything that would represent a bump in seniority between where I am and where he is so I stuck with what I have (also titles are dumb). My lead has over a decade of management experience, and is probably why I have retained my sanity as a boss as he loves doing the boss stuff but not being the boss, so he's good with leading their stand up while I handle the new bullshit from above.
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May 30, 2023 19:02
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Throw a Senior in front, get more money and it'll make your resume look more better. Then promote some scrubs to Leads and only manage those dudes.
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May 30, 2023 19:19
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My boss has 10 directs right now, down from 13.... , we switched to every other week 1:1, that works for us.
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May 30, 2023 19:51
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So glad I left a management role. Now I just need to avoid being laid off
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May 30, 2023 19:56
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I've been interim director of my department for the last 6 months. Permanent director starts today and I can't wait to relinquish direct oversight of every member of the team.
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May 30, 2023 19:59
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my boss is at 14 across two teams counting the intern and he has definitely been struggling with time management
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May 30, 2023 20:01
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i am a moron posted:12 is way outside a comfortable span of control. Eight is the upper limit. Knight some TLs i am a moron posted:He’s already a manager, sepist is growing his demesne as they are wont to do and now regrets the administrative burden of his fiefdom Then he needs to create some duchies to get back under his vassal limit, not knights
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May 30, 2023 20:36
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