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nielsm posted:The job of IT Security? Of course their job is to obstruct business, and skipping change controls is a great way to aid that goal.
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May 31, 2023 17:32
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afflictionwisp posted:I've been primarily storage services / vm hosting for near a decade now, so I just kinda watch from the sidelines. Seen so many people come and go on that platform. The lifespan of an SCCM admin seems to be about two years max from enthusiasm to complete burnout. SCCM is as bad as management demands. If you have a clear idea and modern thinking you can just cloud manage everything and keep SCCM agent just for inventory. It has quirks but nothing as bad as other onprem management suites.
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May 31, 2023 18:38
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Man, I miss my ConfigMgr days, those were simpler times. I never got tired of it, I just ended up drifting farther and farther away because the platform was managing itself, until unrelated political fuckery pulled me out of the game entirely.
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May 31, 2023 19:56
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SlowBloke posted:SCCM is as bad as management demands. If you have a clear idea and modern thinking you can just cloud manage everything and keep SCCM agent just for inventory. It has quirks but nothing as bad as other onprem management suites. imo it is much much worse than almost all other on prem solutions that exist in the same space
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May 31, 2023 20:48
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InTune is rad as poo poo and makes me question why anyone would be using SCCM in TYOOL 2023.
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May 31, 2023 21:07
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My first step out of helpdesk was into being an SCCM admin and I dont miss those days at all.
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May 31, 2023 21:08
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dragonshardz posted:InTune is rad as poo poo and makes me question why anyone would be using SCCM in TYOOL 2023. Intune asset reporting is absolute poo poo. Stuff like MAC address routinely come out wrong(showing virtual ones instead of real data) and missing SMBIOS items(like asset tags).
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May 31, 2023 23:04
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My team is trying to play around in the infrastructure as code space and the SCCM team is kinda actively working against that and it's painful and maddening. I'm not in the team and so cannot really make them change how they work but I wish we could just move to InTune or literally anything else at this point.
Sirotan fucked around with this message at 03:00 on Jun 1, 2023 |
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Jun 1, 2023 02:57
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Sirotan posted:My team is trying to play around in the infrastructure as code space and the SCCM team is kinda actively working against that and it's painful and maddening. I'm not in the team and so cannot really make them change how they work but I wish we could just move to InTune or literally anything else at this point. You can cloudattach SCCM so that everything intune can do is done by it while leaving every role exclusive to SCCM done by sccm agent. https://learn.microsoft.com/en-us/mem/configmgr/cloud-attach/enable It's about ten minutes of work.
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Jun 1, 2023 06:23
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Love to get texts from an unknown number screaming at me that their laptop doesn't connect to the local file share from their home. Then they seem confused by the concept that they are going to have to connect to the remote desktop and the shortcut to connect is on their desktop. They tell me I'm wrong twice and that they are working from home permanently starting tomorrow and need to access the drive. They finally realize I'm not holding out on some secret way to access the drive without connecting to the internet somehow and ask for instructions. After a long pause of me asking who they are so I can send them instructions they finally tell me. This person has been working from home 3 days a week for four years without ever connecting to remote desktop. Lol. Well now I respect their hustle.
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Jun 1, 2023 18:40
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Spent the day reassuring management that after dropping 25k on reserved instances we weren't actually going to be spending that much monthly after a very helpful email for our Aws account manager pointing out the increase in our spend this month
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Jun 1, 2023 18:58
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(Here's some loving huge rant post.) We have some manufacturing planning software running here, that takes the data from the ERP on the i Series here, calculates a bunch of poo poo and then sends it back. It's essentially a desktop app that uses SQL Server as backend (at least in our company). We, the planning department, manage it on a Windows Server virtual machine. IT eventually wanted to upgrade their SQL Server from 2012 to 2019 (it also involved a newer Windows Server version to run on, which will be important soon). There's some orchestrating going around over night with several runs of export, calculate and re-import, calling into scripts of ours, that in turn run a sequence of tools of said planning software. Each time a tool runs, a new connection to the SQL Server gets established. After we migrated our data to the new SQL Server, things went pretty much to poo poo, our scripts sporadically blocking further execution at random points. I call the IT department about it, asking them to look into it and send me copies of logs and poo poo, since I don't have access to these, just to sit on my hands, to eventually get an "Well, I don't know..." (think that kid on the tricycle in The Incredibles) kind of answer like 3 weeks in. Because it's a GUI application with crude automation abilities, I suspected an error box popping up and waiting for a dismissal. However as the orchestrator component, which is Axway by the way, runs as a service on our VM, there's no desktop. Attempting to screenshot when a block was detected was therefore futile (tried anyway, with expected results). I tried the backdoor way via some Win32 window enumeration APIs, to attempting to read out labels of User32 controls of all the windows spawned by the app. But since the planning software is written in Delphi, it uses its own toolkit to render UI, and therefore went nowhere. Expected the error dialog box to be a standard Windows one, where it'd have worked, but I guess not. Luckily manhandling the application on the desktop, I eventually managed to see said error box and get a message. Turns out it's an SSL/TLS issue. I tell the IT department that and to look into it, just to seemingly sit on it for weeks, until I finally get some response, which happens to come from an external consultant, telling me to update the ODBC driver, which isn't really useful. (Can't really fault the guy, he doesn't know said application and that it insists on using SQL Server Native Client). Personally, I would meanwhile have attempted to research the issue myself. But as it happened, IT managed to block the learn.microsoft.com subdomain, which is kind of a pickle, since Microsoft aggregated almost all their documentation onto there a fair while ago. And it took them like 6 weeks for them to resolve, because they couldn't figure out why it was happening (and I guess the ticket getting rescheduled). Turns out it were some convoluted bullshit firewall rules they set up, attempting to block access to Teams and Office 365 Web (and apparently other things at microsoft.com). After I had (regained) access to documentation, I rather quickly figured out, thanks to aforementioned error message, that an earlier version of Microsoft's TLS library had a faulty implementation of the Diffie-Hellmann Ephemeral cipher, something about omitting leading zeroes in digital signatures, leading to TLS handshakes aborting when it happened to communicate with a proper/fixed implementation. Our VM was still running Windows Server 2012 R2, which had the faulty cipher and there wasn't a patch supplied from Microsoft. They went from 2012 R2 to 2022 (I think) on their SQL Server, accidentally triggering this. I set up a cipher suite whitelist in the local security policies excluding DHE, and boosh, things were fixed. Why the gently caress do we have an IT department, if I have to keep solving poo poo myself? This isn't the first and only weird issue I had to help myself with. And every time, I still have to beg for temporary elevated rights to keep fixing poo poo on my own. I mean, holy poo poo, when I wanted them to give me the user permissions to create symbolic links (for reasons), it also was delegated to an external consultant. For changing a local security policy on my laptop, to which I don't have admin rights. All my dev tools and other random apps roam around outside of C:\Program Files  (Also, as it happens, I have another VM running Windows Server 2022 with a newer version of our planning software sitting here for like three months, waiting for deployment. And it's been idling because they only managed to schedule the installation of Axway for last week finally. There's still some changes in the flow graph to be made, that I want to oversee with them, before actual deployment. And gently caress knows when that'll happen.) On the same notion, I'm rewriting some rear end old Foxpro applications, consolidated into a React+Node.js application. And I'm already pushing buttons at varying levels of management to get them to give me another VM, with Linux and root access, to host it eventually without their involvement at all (other than supplying the VM). They don't really agree with that, because apparently Linux is hard. Their new (lol) Docker infrastructure is based on Hyper-V because of that, too, to run Linux-based containers. 
Combat Pretzel fucked around with this message at 01:07 on Jun 3, 2023 |
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Jun 3, 2023 00:57
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nielsm posted:The job of IT Security? Of course their job is to obstruct business, and skipping change controls is a great way to aid that goal. The last one was hilarious. It was about password security. Yet the same time, the password policy is alphanumeric lowercase, 10 digits max. Because for legacy reasons, the iSeries only does that. And the password on the Windows account needs to match that one, so that the SSO on the IBM's DB2 for z/OS driver works correctly.
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Jun 3, 2023 01:15
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We spent years with passwords having to be exactly 8 characters: the maximum for HP UX and the minimum for AD.
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Jun 3, 2023 01:23
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Outlook meeting request: "Let's discuss the strategic goals of our organization" Duration: 30 minutes. I am so loving sick of people sending 30 minute invites and attempting to hold broad-reaching conversations that inevitably go over, because of course they will. It is so rude. It suggests that whatever I am doing after your thirty minute meeting isn't as valuable as whatever you wanted to talk about. Want to talk about something important with large-scale implications? Fine. Book a two hour meeting and convince me why I should attend.
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Jun 6, 2023 18:16
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Yes. Or when someone books a 30 minute meeting and spend the first ten of it catching up with someone in the meeting about an unrelated subject. If your meetings are all running over then learn to schedule them better.
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Jun 6, 2023 18:18
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I actually recently got some public kudos from a director because I run my meetings very by-the-agenda and tamp down on unrelated stuff. Felt good to see "Kyrosiris's meetings are the only ones where I can expect the meeting duration is an honest estimation of how long the issue will take to address" blasted on internal comms. 
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Jun 6, 2023 18:24
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My company have learned that if they don't have a firm agenda they want to cover in meetings they invite me to Imma start talking about Lego or some poo poo I know someone else in the meeting likes and I will 100% derail your day if you drag me into stuff I don't need to be involved with.
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Jun 6, 2023 18:32
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That is such a beautiful passive aggressive idea, I'm going to try it
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Jun 6, 2023 18:40
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Kyrosiris posted:I actually recently got some public kudos from a director because I run my meetings very by-the-agenda and tamp down on unrelated stuff. Felt good to see "Kyrosiris's meetings are the only ones where I can expect the meeting duration is an honest estimation of how long the issue will take to address" blasted on internal comms. Back when we just started Scrum, all our meetings were like this. Things went 2 hours over time regularly, it was awful. And I always started falling asleep after 45min unless I had something to do. Thankfully we got things under control and meetings very rarely go over 60min now. I still feel like 30% of my time is meetings, planning meetings or waiting for meetings, but that's just what Scrum is. 
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Jun 6, 2023 18:47
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I always double the amount of time I think I need then take 1/4 of the actual meeting time so it always looks like I’m busy but I’m just breezing through meetings, ‘giving time back’ and doing my thing. What pisses me off about meetings is project managers. I’ve just started to be a dick, if I already told their rear end we don’t need a meeting for some reason I just stop showing up and ignore their follow ups
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Jun 6, 2023 18:57
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I teach a class in “hosting meetings”. No, seriously. I always say that in a 30 minute meeting, expect to have 15 minutes to deliver a topic. 30 minute meetings are to inform people about something or as a check-in. A 60 minute meeting covers about 40 minutes and is good for building consensus on one thing and one thing only. It is up to the organizer to have strict discipline and immediately recognize and halt any derails and keep the meeting moving forward and on agenda. A two hour meeting is either a multi-topic session or a brainstorming session (if I see you trying to host a brainstorm session in an hour meeting I’ll beat you with my iPhone) because it takes people a good 20 minutes to catch up, get into mode and get the creative juices flowing. This discipline happens next to never and therefore I typically join a meeting with “why am I here and what is the goal you hope to achieve in this meeting?”
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Jun 6, 2023 18:59
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Lol if a meeting goes over the allotted time and you are no longer needed just leave the meeting.
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Jun 6, 2023 19:07
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Thanks Ants posted:That is such a beautiful passive aggressive idea, I'm going to try it
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Jun 6, 2023 19:13
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Agrikk posted:I teach a class in “hosting meetings”. No, seriously. I am stealing this. Thank you
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Jun 6, 2023 23:05
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My last employer had a culture where once someone got to middle management their calendar was completely full of back to back meetings, and no one made any attempt to keep any meeting to time. It was the worst.
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Jun 7, 2023 13:17
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We have, what is supposed to be, a 10 minute status check-up meeting with our team every day. The intent is you give a brief summary of what you're working on that day, and to ask the team questions if you have any for them. What happens every day is the first 5 minutes are always spent by one guy talking about the weather, or his cat, or video games. The meeting goes over time because of this. When I had had enough and kindly mentioned during one meeting that we stay on topic, I am now mocked for it. It sucks so bad, I just don't want to attend this meeting any more.
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Jun 7, 2023 15:03
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we have the first couple of minutes of our standup for socialising because we are human loving beings. on fridays we play skribbl or whatever.
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Jun 7, 2023 15:05
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All my check up meetings suck because there's always that one tryhard that goes into way too much detail on way too much minutia and the person running the meeting lets them babble forever. I would prefer they talk about their cat because at least that gets cut off.
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Jun 7, 2023 15:15
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Polio Vax Scene posted:We have, what is supposed to be, a 10 minute status check-up meeting with our team every day. The intent is you give a brief summary of what you're working on that day, and to ask the team questions if you have any for them. Your coworkers care more about socializing than maximizing company efficiency. And they're right.
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Jun 7, 2023 15:50
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New Zealand can eat me posted:So, one of my ISPs has been having intermittent packet loss/disconnects for the past month or so. Net eng told me they don't have any monitoring (???) and rely on "pockets of customer complaints" to identify issues. Also they would have to send someone to physically plug in to the gateway, enable logging, return later to gather the logs, and then n additional times to attempt to fix it? This is true at every major telco. The logic is that if they actively monitor the circuit then they can be liable for the "outage" to the customer starting at that point (ie: SLA kicks in/starts when the monitoring system says there's an outage). Customers do many stupid things like disconnecting the lines/powering issues/etc without notification and the telco doesn't want to spend $ on that researching it. So the only time they'll look at the circuit is when you open a ticket as that's also the time the SLA clock starts.
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Jun 7, 2023 17:16
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KillHour posted:Your coworkers care more about socializing than maximizing company efficiency. And they're right. Yep, a little bit of banter goes a long way when everyone is remote. Plus when there is bullshitting going on in standup I don’t really care because I’m walking the dog during it anyways!
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Jun 7, 2023 18:00
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Polio Vax Scene posted:We have, what is supposed to be, a 10 minute status check-up meeting with our team every day. The intent is you give a brief summary of what you're working on that day, and to ask the team questions if you have any for them.
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Jun 7, 2023 18:07
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Polio Vax Scene posted:We have, what is supposed to be, a 10 minute status check-up meeting with our team every day. The intent is you give a brief summary of what you're working on that day, and to ask the team questions if you have any for them. When I'm dragged into meetings like this where it's not really necessary, I'll either join early or late (so that they see me join), then quietly drop off after a minute or two. I've better things to do than listen to poo poo that doesn't concern me.
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Jun 7, 2023 18:17
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Arquinsiel posted:Care about the weather, get a cat, or play more video games. That's company time you're getting paid to bullshit on. Make that meeting run over by as long as you can. I'm salary. I'm paid based on the work I get done. If you want to bullshit then do it on your own time, not during a mandatory meeting.
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Jun 7, 2023 18:26
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If the meeting isn't productive stop going. Seriously.
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Jun 7, 2023 18:30
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xzzy posted:All my check up meetings suck because there's always that one tryhard that goes into way too much detail on way too much minutia and the person running the meeting lets them babble forever. I feel personally attacked
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Jun 7, 2023 19:33
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Cat Army
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I like meetings but I hate working and anything that isn't the normal task is a welcome change of pace. I'd hate meetings too though if I had them more often.
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Jun 7, 2023 19:44
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afflictionwisp posted:Because how hard can SCCM really be? This hits a little too close to home. SecOps: We'll automate patch deployment! 1 week later: "How do you deploy an application? I'm getting an IIS error. What does that mean?" Seems like every SecOps team I've seen has one dude who did IT and switched to SecOps and knows what he's doing, and 5 fresh out of college kids who know a lot of the theory and jackshit else
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Jun 7, 2023 20:55
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Polio Vax Scene posted:I'm salary. I'm paid based on the work I get done. If you want to bullshit then do it on your own time, not during a mandatory meeting. Wait, what? I’m salaried which means I get paid a flat rate per year. My job is to skew work/life balance as hard as I can in my favor without putting my career in jeopardy and while keeping myself entertained/engaged.
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Jun 7, 2023 21:54
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