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Mister Facetious posted:Op should add that to the first post lol he hasn't posted since 2019 so good luck.
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Jun 26, 2023 20:59
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Nitr0 posted:lol he hasn't posted since 2019 so good luck. Still waiting on a Rogers tech to fix their internet, probably
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Jun 26, 2023 22:40
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I'm on the phone with Fourth Reich Telecom (blue guys) about getting another fiber service installed for my work. Normally you'd take solace in the fact that the agent isn't outsourced. She's clearly very Canadian, but has spent the entire call on speakerphone and must be WFH and has a mechanical keyboard so all I hear is clack clack clack. Its fantastically dreadful, especially when you consider how poor the voice quality is given this situation.
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Jun 27, 2023 14:42
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Nitr0 posted:Just for reference. the canadian ISP polycule, complete with all the hilarious ways you expect it to implode catastrophically
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Jun 27, 2023 14:50
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May be a stupid question, but is cellular home internet a thing in Ontario?
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Jul 3, 2023 16:24
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Mister Facetious posted:May be a stupid question, but is cellular home internet a thing in Ontario? yeah there's still parts without other access to high-speed internet but i see a lot of posts about starlink so i have to wonder if the latter will eat all that up. anyway i've never had to use it but it's definitely something rural users have with bell https://www.bell.ca/bell_internet/promotions/wireless-home-internet
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Jul 3, 2023 16:34
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Clarification: i mean as a price competitive alternative to cable internet
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Jul 3, 2023 20:32
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Mister Facetious posted:Clarification: i mean as a price competitive alternative to cable internet No. Cellular or satellite is not a cost effective or a better service than coax internet.
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Jul 3, 2023 21:23
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Mister Facetious posted:Clarification: i mean as a price competitive alternative to cable internet lol yeah, no you can get it for like $50-60 a month for a year, then it goes up to $100
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Jul 3, 2023 23:58
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Bell MTS latest bill randomly goes up - how hard is it to stay consistent??? May: TV: 40.57 Internet: 69.56 June: TV: 49.00 Internet: 80.95 What the gently caress. How is it this hard to keep 1, consistent loving bill after agreeing to a new contract. quote:Thank you for waiting. Well... we'll see if next month is the same. Vintersorg fucked around with this message at 19:35 on Jul 5, 2023 |
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Jul 5, 2023 19:31
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Proration is the name of the game.
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Jul 10, 2023 00:39
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Today is apparently the last day to get 300/100 from VirginPlus for $35 a month shadow puppet of a fucked around with this message at 01:22 on Sep 20, 2023 |
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Sep 20, 2023 01:16
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Well I lasted less than a week with the Home Hub 3000 aka "Valerie" modem that Virgin Mobile makes you use. It remains a horrible piece of poo poo that but thankfully the TP-Link bypass box thingy is still just $40 so you can use a more modern router that is able to handle the complex routing condition of... plugging something into the lan ports. No more having to call tech support and say "my Valerie is broken" or "My Valerie wont let me into her settings menu" . And I'll die before I use their crappy tv service so no need to worry about setting up vlans. Outside the modem the speed is wonderful. A consistent 320/110 on all available speed test types.
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Oct 3, 2023 23:08
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shadow puppet of a posted:Well I lasted less than a week with the Home Hub 3000 aka "Valerie" modem that Virgin Mobile makes you use. It remains a horrible piece of poo poo that but thankfully the TP-Link bypass box thingy is still just $40 so you can use a more modern router that is able to handle the complex routing condition of... plugging something into the lan ports. No more having to call tech support and say "my Valerie is broken" or "My Valerie wont let me into her settings menu" . And I'll die before I use their crappy tv service so no need to worry about setting up vlans. i mean it sounds like youre good to go but bell users with the hh3k can pull out the sfp+ module and plug it into a separate box to bypass that box entirely. is that possible on virgin?
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Oct 4, 2023 02:37
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Does double NAT and DMZ still work with the HomeHub? Not that I’m eager to ditch Beanfield for Bell, but it crosses my mind every time I see sustained sub-gigabit speed.
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Oct 4, 2023 02:44
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Recently got a Bell Fibe hookup and it's great, I can finally do nightly backups and access reasonable amounts of data remotely and stuff. However, I'm seeing an issue where every week or two it will just stop delivering packets and the gigahub screen will say "2000 AUTHENTICATION ERROR". It's clearly not an actual auth error because if I reboot the GH everything comes back up just fine. I'm using it in PPPoE passthrough mode. Anyone else seen this, and know how to fix it?
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Oct 4, 2023 02:48
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Home hub 2000 units are junk. It's the hardware failing, and you need a new unit (except bell only provides refurbished ones these days because so many had to be repaired). Opened a support ticket and when they tell you to take it back, see if they'll give you a 3000/gigahub unit which are miles better. (also wifi6, so much better WiFi signal experience)
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Oct 4, 2023 03:34
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I'm pretty sure they just said they have the Gigahub, and the Homehub 2000 doesn't have a screen on it.
infernal machines fucked around with this message at 04:19 on Oct 4, 2023 |
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Oct 4, 2023 04:05
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For their evil to be tolerated at all, fourth reich telecom should have the very best of all equipment. Instead, you get poo poo as described above. Just rob people blind, and give them poo poo hardware. I would love to see triple digit upload speeds (or anything beyond 10mbps) but I really cant complain with our 300/10 service from City Wide Communications, using my own relatively cheap setup of an ER-X and a couple cheap APs. I have literally never had to reset the router or either AP, the only issue is when the service from the ISP itself goes down occasionally, and you'll never escape that.
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Oct 4, 2023 12:33
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codo27 posted:For their evil to be tolerated at all, fourth reich telecom should have the very best of all equipment. There's only three reichs now! 
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Oct 4, 2023 15:51
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infernal machines posted:I'm pretty sure they just said they have the Gigahub, and the Homehub 2000 doesn't have a screen on it. Sorry, meant the 3000 - it's got the lcd display for a line of text and hardware fails in weird weird ways. And when you get a new unit it's all brown box refurbed. It's the 4000 (white box) that's new/stable with Wifi6 that's decent. I was under the impression the 4000 was the unit nicknamed "gigahub".
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Oct 4, 2023 16:27
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Oh, yeah, the HH3k is trash too. IME they all are in much the same ways, the Sagem hardware is universally garbage. Some people ITT have reported better experiences with the Gigahub but then you get issues like OP's and I'm skeptical in general that they are any more reliable. My service came with the HH3k so I pulled the SFP+ ONT and plugged it into my Mikrotik and it's been perfect. infernal machines fucked around with this message at 17:25 on Oct 4, 2023 |
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Oct 4, 2023 16:30
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yeah unfortunately they won’t give those out anymore and the 4k doesn’t have a removable receiver. but at least the 4k has been very stable for us. i currently have my tplink omada gateway pppoeing in. incidentally we were on our porch chatting with a neighbour the other day when slimy rogers salesmen came walking around (amazing to see them so often now that we have fibre in the hood). i tried to get rid of them and they wouldn’t leave and finally my so was like look we’re trying to have a conversation here. they left and walked up to the neighbours and we could literally hear them bitching about us because “we didn’t even know what i was going to say” yeah we did you stupid shithead, you were going to offer bad rogers service at much slower speeds for twice as much money
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Oct 4, 2023 16:44
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If you see one it means that there are a hundred you don’t see. I recommend laying down diatomaceous earth to desiccate them and the larvae still in their nest.
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Oct 4, 2023 16:51
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I'll never forget when I was in college and we were looking to save a buck so we got rid of Bell and tried Rogers. Back then fiber was only like 50mbps I believe. It was supposed to be the same with Rogers, just less upload cause it was cable. Never came anywhere close. Downloads throttled to all hell. I contacted support and they just sent some canned response on how Rogers was rated the best in Canada etc etc. Got Bell back right away, never did give Rogers 5 cents for the 2 months service we had from them, and they sent a bill for like $2k for their equipment that they never communicated they wanted back. I did drop that off to them but never paid for the falsely advertised service that didn't deliver what they said it would.
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Oct 4, 2023 17:58
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quote:they sent a bill for like $2k for their equipment that they never communicated they wanted back. I did drop that off to them but never paid for the falsely advertised service that didn't deliver what they said it would. My sister in law passed away a few years back and she had Telus hardware in her condo. I contacted them, and to their credit closed the account easy enough when I told them she passed away. Sent back the hardware as per their request with info stating the account, file # and service address. 3 months later as we're finishing off with the estate, they send an invoice for $1K or some drat thing for 2x ancient set top boxes and networking hardware. So, I called them and said "I think there must be a mistake, I sent that all back" and they said "no you didn't. You need to pay us for this hardware. If you say you sent it back, we need proof"  Basically a gently caress you good luck nobody keeps their paperwork for months. Suffice to say when you're dealing with an estate, you keep ALL the paperwork. So I had the Canada Post slip which tracking info confirmed drop off at Telus like the day after I sent it back. gently caress telco companies.
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Oct 4, 2023 18:19
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On multiple occasions I've gotten a call from one of the telcos saying that I need to send them the equipment or pay up. And I say I sent them the equipment. And they say, "oh yeah, we received it 2 months ago". And at least then they'll refund what they've stolen from me.
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Oct 4, 2023 23:07
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The one time I had to ship equipment back the lady at the post office handed me the slip and said "Keep this so you have proof when they say you didn't return it." Not if, when. Miraculously, they didn't dispute the return... but it might have been because we were switching from one service to another (sending back TV boxes and stuff but keeping internet with them) so maybe it didn't trigger the repo alarm. I also didn't have trouble cancelling my mom's service after she died but I don't think we ever even returned that equipment. They'll probably come after me for it when I try to switch my own ISP some day 
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Oct 5, 2023 00:23
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Hello thread, it's been a while. I'm currently paying Verizon 40 USD/month for 300/300 mbit FTTH. I see once I return to the warm embrace of an older, fiber-less apartment in Toronto my best option is 1000/50 for $85/month from oxio and... I guess I could sign a contract with Rogers and get the same thing for slightly more. Thanks, CRTC. (yes 300/30 plans are cheaper but I'm not sure how much I'll miss the upload bandwidth for remote desktop type use) Precambrian Video Games fucked around with this message at 00:45 on Oct 5, 2023 |
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Oct 5, 2023 00:42
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I'm surprised there are still buildings in the city that don't have Bell fiber available Not that the price is good, but at least you can get symmetrical connections 50Mbit and up
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Oct 5, 2023 00:44
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infernal machines posted:I'm surprised there are still buildings in the city that don't have Bell fiber available I checked the address and Bell's site says Fibe 50/10 for a heavily discounted rate of $70/mo (regular $95) so I don't know what the gently caress they're doing besides gouging.
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Oct 5, 2023 00:47
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That's still VDSL2, so yeah, no actual FTTH in that neighbourhood I guess. I thought they had the whole city done at this point. Their pricing is terrible no matter what they're offering though.
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Oct 5, 2023 00:49
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In my condo with Beanfield available, Bell offers 1Gbps for exactly the same price despite refusing to go lower than $75/mo when I cancelled my service. I’m sure that jumps up to full retail after exactly two years.
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Oct 5, 2023 00:54
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For quite a while you could get 940/940 business service for $65 a month, for the duration of a two-year contract. After which it goes to like $220/mo. or something
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Oct 5, 2023 00:56
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infernal machines posted:For quite a while you could get 940/940 business service for $65 a month, for the duration of a two-year contract. After which it goes to like $220/mo. or something yeah we got the res package for $65 for two years
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Oct 5, 2023 01:59
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Tagra posted:The one time I had to ship equipment back the lady at the post office handed me the slip and said "Keep this so you have proof when they say you didn't return it." Not if, when. Thanks, just remembered because of you to fish my pickup receipt out of my filthy and sticky-from-freezie-casings trash bin.
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Oct 5, 2023 03:34
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Just checked RedFlagDeals out of curiosity and Rogers apparently (still) has a third party retention number you can call to get ~gigabit service for $40-50/month. But that's not all! They now have their own bank that offers a Mastercard with extra cash back if you redeem towards paying your Rogers bill. No mortgages yet, but give it time.
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Oct 6, 2023 01:42
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unknown posted:Home hub 2000 units are junk. It's the hardware failing, and you need a new unit (except bell only provides refurbished ones these days because so many had to be repaired). It's a Gigahub/HH4K. White casing, Wifi6 (with three antennas, one of which can't be disabled and broadcasts a hidden wifi network), screen, three buttons. I figured out a way to reliably trigger the problem (try to download a big torrent like the OCR 1-4000 archive) and that let me test fixes. It looks like the problem was PPPoE passthrough; switching from that to ADMZ appears to have fixed things without breaking my ability to access self-hosted stuff from outside.
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Oct 6, 2023 01:58
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I'm stuck with ADSL or gigabit over cable from Cogeco. It took me 45 minutes over the phone to cancel internet service from Cogeco  , but I've successfully switched to Oxio for about half the cost for the same upload and a reasonably fast download. Hoping I never have to use these companies again who transfer you to 3 different 'cancelation specialists' that keep trying to offer you things, or hanging up on you to keep their numbers intact.
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Oct 6, 2023 20:38
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Teksavvy is getting a bit too expensive for us. What are some good cheap options for minimum 50 Mbit cable in Toronto? Preferably ones that offer TV too.
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Oct 7, 2023 00:34
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