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FilthyImp posted:IIRC the show where they all get hoovered there was supposed to be a friend's and family kind of deal? And the employees weren't even really keyed in on what would happen? when Jupe is taking the sibling duo back to his office to talk about poo poo, his wife is on the phone with news people, so I think she was drumming, or trying to, get some press release for this event. No one aside from Jupe and maybe his wife knew about Jean Jacket. I still love the loving idiocy of Jupe inviting over the siblings, after OJ asked about buying the horses back to an event where said loving horse was to be eaten by a goddamn alien.
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Jul 21, 2023 04:36
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Cowslips Warren posted:the Star Lasso Experience being so hyped by Jupe's wife (she's on the phone talking to the press) and there's maybe like 30 people who show up, and about 10 of those are employees. And one of those is Ricky's mutilated and crippled former co-star who is probably just happy to be included. Otis Sr is very boomer about his business where he never gets around to actually teaching his daughter how to train horses, so of course OJ struggles without him because he isn't able to stand up to Hollywood idiots to tell them how to behave around an animal. He outright says 'You know I'm broke right.' when they go on the shopping trip. Cowslips Warren posted:I still love the loving idiocy of Jupe inviting over the siblings, after OJ asked about buying the horses back to an event where said loving horse was to be eaten by a goddamn alien. Kinda the point is that Ricky has no idea, or is possibly in active denial of his suspicions, of what Jean Jacket actually is or why it's taking the horses. He's convinced it's an alien spaceship whose pilots have taken a liking to him for his offerings, and possibly the Gordy's Home tragedy has him convinced he has a special bond with non-human beings, because he learned all the wrong lessons. And there's definitely a near-rapturous 'to the moon!' vibe where he's convinced the Star Lasso Experience will solve all his problems and make everyone understand why he's been doing what he's doing. There's an official Jupiter's Claim website, that aside from some rather spooky effects for a copypasta horror vibe, has a disclaimer that the Kid Sheriff franchise that Ricky is blatantly leaning on to cling to fame has specifically required him to disclose they have no official relation or endorsement of the business. Generally not surprising that he has trouble drumming up hype for an event when he can't tell anyone what it actually is, too. Actually similar to when Em calls up the cameraman the first time around; she has trouble convincing him when she's so vague about what's actually going on, and it's only when weird poo poo hits the news that he actually takes an interest.
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Jul 21, 2023 07:30
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I mean he does whisper "You're chosen" right before the show starts so I think he believes the hype. He is special. He has the touch. Still since no one ever sees the loving horses again, and he's been offering them for months, I would not expect to get any horse back. See how he plays off the idea of OJ buying them back at some point. The funny thing is, most people who work with animals feel the same way, until something happens to make you realize no, you do not have a special bond with the animal. I remember wising up over time when I volunteered and then worked at a zoo, and the biggest mistake you can make with wild animals is to think you have an understanding. Even domesticated animals can and do behave like animals. I remember in a behind the scenes with NOPE, Jordan Peele mentioned something like we are just krill to Jean Jacket. And for us humans, seeing something with a baleen whale just chugging down hundreds of sardines or a mouthful of thousands of krill is amazing. To the krill, less so. To quote Morticia Adams, what is normal for the spider is chaos for the fly.
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Jul 22, 2023 03:28
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I thought about my own question, about Best Buy, and I think the answer is actually that Amazon has gotten worse Seriously it's harder and harder to find actual quality products on Amazon. Not impossible, I don't want to be too dramatic, but for some reason their website really tries to trap people into buying just the lowest quality thing or even the wrong thing. Like you think you're buying blank but you're actually buying a three generation old blank. Or lots of weird brands and drop shippers and definitely don't buy anything you'll eat or drink.
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Jul 23, 2023 06:41
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Best buy is absolutely dying inside out and its on track to either be bought or completely collapse. There were at least 3 major restructures in 2 years, each with major shifts clearly driven by bean counters aping an online logistics business and not anyone with sales/support backgrounds I don't want to post my page long "I quit because I refuse to force my sales team to be unethical" email, but if you have questions I can answer
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Jul 23, 2023 08:45
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Sentient Data posted:Best buy is absolutely dying inside out and its on track to either be bought or completely collapse. There were at least 3 major restructures in 2 years, each with major shifts clearly driven by bean counters aping an online logistics business and not anyone with sales/support backgrounds My page long "I quit because I refuse to force my sales team to be unethical" email is prompting a lot of questions answered by my email.
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Jul 23, 2023 09:03
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Sentient Data posted:Best buy is absolutely dying inside out and its on track to either be bought or completely collapse. There were at least 3 major restructures in 2 years, each with major shifts clearly driven by bean counters aping an online logistics business and not anyone with sales/support backgrounds How would your team have been forced to be unethical?
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Jul 23, 2023 12:59
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Is making GBS threads into a subwoofer considered unethical?
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Jul 23, 2023 13:01
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Teriyaki Hairpiece posted:I thought about my own question, about Best Buy, and I think the answer is actually that Amazon has gotten worse The “Sponsored” listings when you are trying to find something specific are definitely way worse. “I see you’re looking for a specific power pack… would you be interested in a sketchy no name one from a seller who is just a whole bunch of random letters?”. ^^^Me this morning. I get two sponsored ads in a row now
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Jul 23, 2023 13:07
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Boywhiz88 posted:How would your team have been forced to be unethical? Best buy doesn't want to sell stuff, it wants to sell Memberships™ - autorenew multi hundred dollar annual support plans, credit cards, and loan products for people that don't qualify for the cards with terms as bad as payday loan places. I was able to get away with training the sales people to specifically warn customers about and show how bad the true terms were for that third one, but I probably only got away with that because its kickbacks were low. Yes, the store got big kickbacks for the card applications There are some people who could get enough actual benefits out of the first two that it would be a clear net positive for them, but for the majority it would be a huge waste of money at best. Instructions were given to force people into hard selling more and more (requiring 3 direct refusals of each during/by checkout even if selling something completely irrelevant like a single cable), conveniently leaving out things like how the annual plan has big deductibles on any repair stuff or autorenews in the first place, and a shitload more that it's getting me too mad to keep writing honestly "Sell the same to everyone because we have to legally, but be ESPECIALLY SURE to focus on that couple because they're elderly. Ooh, they just mentioned they're shopping for a house send someone to sell them the card it's not our problem if they gently caress up their loan. Make sure you compare our 1 year membership price to the 2 year standalone warranty price even though the standalone doesn't have a deductible and they actually need to renew the membership to get the 2nd year of the warranty" Also cutting labor to the point that each salesperson has the workload of what was meant for about 3 people a couple years ago while at the same time raising the stores' quotas (yes, quotas) for memberships and cards. Also holding people to YoY growth compared to the year everyone got stimulus checks and everyone upgraded their computers all at once to work from home Sentient Data has a new favorite as of 14:24 on Jul 23, 2023 |
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Jul 23, 2023 13:55
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Imagining Alec Baldwin giving the brass balls speech to a bunch of teenagers in Best Buy uniforms right now.
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Jul 23, 2023 14:21
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You may think that's a joke, but it's really not far off at all (For clarity, I wouldn't be abusive like that but it's what they wanted minus most of the swearing) Sentient Data has a new favorite as of 14:35 on Jul 23, 2023 |
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Jul 23, 2023 14:29
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Basically most modern businesses end up desiring the gym membership model with actually selling things people want to be a bedgrudging annoyance to be tolerated only as long as necessary.
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Jul 23, 2023 14:45
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I'm still pissed at Pocket Casts for trying to sell me on Pocket Casts Plus all the time. I gave you $3.99 back in June of 2016, that was supposed to be it forever!!
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Jul 23, 2023 15:37
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Sentient Data posted:Best buy doesn't want to sell stuff, it wants to sell Memberships™ - autorenew multi hundred dollar annual support plans, credit cards, and loan products for people that don't qualify for the cards with terms as bad as payday loan places. I was able to get away with training the sales people to specifically warn customers about and show how bad the true terms were for that third one, but I probably only got away with that because its kickbacks were low. Yes, the store got big kickbacks for the card applications This is all standard retail poo poo and it sucks for everyone. Change a few words here and there and this post is me talking about Toys R Us in 2012, or Bed Bath & Beyond in 2017, or stuff I’ve heard from friends at places like Old Navy or Home Depot or Walmart.
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Jul 23, 2023 16:02
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Sure, I know, but going from genuinely helping people to that slimy kind of bullshit is not something I'll take part in, regardless of how much it hosed my life. Break the cycle of abuse
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Jul 23, 2023 16:24
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3 direct denials? geez. I had to say "no I don't want this lovely offer because I don't want your service at all" like 10 times when cancelling the Sirius XM trial that came with my car. Even if their service weren't obsolete, I'd never go back on general principle. They still send me marketing stuff all the time anyway.
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Jul 23, 2023 16:29
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Teriyaki Hairpiece posted:I'm still pissed at Pocket Casts for trying to sell me on Pocket Casts Plus all the time. I gave you $3.99 back in June of 2016, that was supposed to be it forever!!  It's wild that they want forty bucks a year.
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Jul 23, 2023 16:33
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Sentient Data posted:Sure, I know, but going from genuinely helping people to that slimy kind of bullshit is not something I'll take part in, regardless of how much it hosed my life. Break the cycle of abuse I’ve been there, it sucks. Even worse is most retail “sales” jobs like that you don’t even make meaningful commission where it’s worth selling your soul for. Upselling memberships and credit card plans for $30-40k a year or whatever is just terrible. RoastBeef posted:
Fantastical Calendar wants $3 a month. It works super well, I paid $10 for it or whatever back in the day so I keep those features, but I am gonna balk at $3 for a calendar app sorry. On the flip side: 10 years ago I found an amazing calculator app called Soulver. I paid $3 for it in 2012 and it’s worked ever since. My job involves daily quick math, so I will pay money for a great phone calculator app. They finally do a revamp, stay with the one time purchase model which is great and….they decide to do iPad and MacOS only ? I am baffled they apparently are just not doing an iPhone version, I’m not a coder but you would think at most just shrink the iPad app. https://soulver.app/ Whenever that app stops working on my iPhone I will cry. Best $3 I ever spent.
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Jul 23, 2023 17:03
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fartknocker posted:This is all standard retail poo poo and it sucks for everyone. Change a few words here and there and this post is me talking about Toys R Us in 2012, or Bed Bath & Beyond in 2017, or stuff I’ve heard from friends at places like Old Navy or Home Depot or Walmart. and I can confirm that stuff about pushing memberships/subscriptions from just this year at Best Buy. My mom wanted an Apple PC, and she doesn't know anything about computers so I went with my wife and her to Best Buy to buy a specific item, and when we were checking out they kept trying to sell a bunch of add on subscription things.
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Jul 23, 2023 19:14
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Duckman2008 posted:I’ve been there, it sucks. The absolutely best part of this is not only do most places no longer pay commission, but they brag about it like it's a good thing. "Unlike our competition we don't pay commission, so you don't have to worry about pushy salespeople!" When in reality instead getting a salesperson trying to upsell you to put a few extra bucks in their pocket, you end up with someone trying to upsell you so they can keep their job and make rent on their lovely apartment.
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Jul 23, 2023 19:54
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Pulsarcat posted:The absolutely best part of this is not only do most places no longer pay commission, but they brag about it like it's a good thing. Plus “sales people” will naturally not care as much if they don’t get actual commission or to your point if they make poo poo wages. Like yeah, sales people can be pushy , disclaimer I’ve worked sales 13+ years (including 3 months at Best Buy early on), but if they get paid well they’re gonna take the time to know their poo poo. Also, realistic goals are crucial, so many jobs make so many hurdles like multiple pitching and making it where if you don’t hit crazy high goals you’re gonna start getting write ups. If goals are in achievable sales reps are gonna start lying because they’re gonna get fired anyway (see Wells Fargo).
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Jul 23, 2023 20:03
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Duckman2008 posted:Also, realistic goals are crucial, so many jobs make so many hurdles like multiple pitching and making it where if you don’t hit crazy high goals you’re gonna start getting write ups. If goals are in achievable sales reps are gonna start lying because they’re gonna get fired anyway (see Wells Fargo). I'm not in sales, but in warehousing and this kind of attitude of setting impossible goals nearly killed the company. They would set a warehouse average where if we, literally, moved enough product we would get a monthly bonus. But the number was intentionally set too high to hit. And too make things worse at the end of the month they would announce who got the highest number and the lowest, in order to scapegoat that person. This resulted in everyone changing how they did their job in a way everything actually moved slower. Add to this the fact we were constantly short staffed and the company nearly went under. We ended up getting bought out, and when our new parent company sent people to watch how we worked they got so angry they gutted management and changed several policies, which after a few years turned everything around. Things are much better now, but God drat it sucked working during that time.
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Jul 23, 2023 20:28
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FlamingLiberal posted:and I can confirm that stuff about pushing memberships/subscriptions from just this year at Best Buy. My mom wanted an Apple PC, and she doesn't know anything about computers so I went with my wife and her to Best Buy to buy a specific item, and when we were checking out they kept trying to sell a bunch of add on subscription things. Buying a computer from an Apple store is a hassle too. I’m supposed to make an appointment to give you a thousand dollars? Get the gently caress out of here. Car dealers are better than that.
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Jul 23, 2023 23:23
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Pulsarcat posted:The absolutely best part of this is not only do most places no longer pay commission, but they brag about it like it's a good thing. To be fair, the "pushy salespeople who work on commission" thing can be true about some places. There's a South Florida chain of electronics stores called BrandsMart USA, which basically sells all the same stuff as Best Buy only their stores as usually in/connected to malls, that is infamous down here for years for that very reason. You'd walk in just to browse or get one specific thing (Or literally just passing through the store to get into the mall) and you'd have 6-7 guys in shirts and ties approaching you at almost every step, unless you were actively being escorted by another salesman already. If you didn't want/need help, it's a very uncomfortable experience, and the chain has carried that reputation for literal decades at this point, to the extent a lot of people won't even consider going unless there is literally no other option or they need to turn every stone trying to find something specific/immediately.
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Jul 23, 2023 23:43
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Platystemon posted:Buying a computer from an Apple store is a hassle too.
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Jul 24, 2023 00:13
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No, Apple still ships directly. You also don’t need to make an appointment at a store to buy stuff, but it may save some time.
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Jul 24, 2023 00:21
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Platystemon posted:Buying a computer from an Apple store is a hassle too. Yea, because they’re one of the few companies that even bothers to pretend to care about customer service so despite employing a jillion store employees there’s always a huge demand of their time due to customer service plus how many people buy their poo poo. Apple isn’t perfect, but their model is extremely different than car dealers so trying to compare it to that is a pretty bad comparison.
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Jul 24, 2023 00:30
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Sentient Data posted:Best buy doesn't want to sell stuff, it wants to sell Memberships™ - autorenew multi hundred dollar annual support plans, credit cards, and loan products for people that don't qualify for the cards with terms as bad as payday loan places. I was able to get away with training the sales people to specifically warn customers about and show how bad the true terms were for that third one, but I probably only got away with that because its kickbacks were low. Yes, the store got big kickbacks for the card applications This poo poo was going on when I was a supervisor of the media department (what used to be the center of the store with music/movies/games/software) from '98 to 2002. No, I don't want to pitch a product replacement plan to someone that's just buying a cd. No, I don't think that those numbers for today are doable, since the loving PS2 came out on this day last year, and there's no way we're going to sell that much stuff this year. No, I don't want to annoy the customers by pitching them like six different things while they're looking for a DVD. They're buying a CD, why the gently caress would they suddenly be interested in satellite radio? Does this look like the car audio department to you? Not to mention the constant philosophical arguments with the district staff. The rule used to be that if someone broke street date on something, then it was fair game to sell it. Except CD's, NO ONE wanted to eat the $15,000 per unit sold fine on those. So when the Toys R' Us down the street broke street date on the game boy color, I had a half-hour argument with the district staff that boiled down to "you don't understand. People that want a GBC are going to go to them because they're selling it now, they're not going to wait a week to buy it here. We're allowed to sell it. My job is to make you money. LET ME DO THE THING." We Got Us A Bread has a new favorite as of 16:14 on Jul 24, 2023 |
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Jul 24, 2023 05:57
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I usually drive a little over an hour each direction to buy my electronic stuff from the nearest Microcenter. I wanted to get an iPad to replace my old one this past week, so I went to the Best Buy like 10 minutes away and god drat that place was empty. It reminded me of the Fry's pictures I saw when it was on its last legs.
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Jul 24, 2023 15:28
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I used to work at a best buy from 2016-2021. Retail is a waking nightmare. Best Buys big business is mostly online now, with the stores acting as a warehouse. Best Buy makes its money by accepting Geek Squad services and protection as a loss leader and getting you into credit card debt. They do well for themselves at least they told us before our store fired 35 people in one day, and another 25 the next in 2021. Most of them from the warehouse. I don't think I've seen that many people crying at once. They did this so that people working the floor can pick online orders. They called people in one by one over the walkie. The positions they closed were almost all the full timers. Our store had 2 different managers that women working in those departments had to be warned not to be alone with. Sometimes they would have sales on lego. Our store in particular had gotten really mad at us working in front lanes and customer service for talking about how much we make. Every woman was making less than every man (except me who was underpaid a full three bucks). Edit: cleaned up removed ancient grudges l Ominous Jazz has a new favorite as of 20:41 on Jul 24, 2023 |
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Jul 24, 2023 20:35
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Do any other 2001-ish Best Buy people remember hearing this twice an hour every hour for like 6 months? It STILL gets stuck in my head. https://www.youtube.com/watch?v=pXnpsBBBMo4
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Jul 24, 2023 21:52
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Ominous Jazz posted:I used to work at a best buy from 2016-2021. Retail is a waking nightmare. ... One of these things is not like the others, and now I need to know more.
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Jul 25, 2023 03:11
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Cowslips Warren posted:I am happy Walmart no longer sells fish though. I had no idea. A ten gallon tank from a 24 hour Walmart saved me when I cracked a tank late at night while moving, so they did have a use.
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Jul 25, 2023 07:55
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DeadlyMuffin posted:I had no idea. A ten gallon tank from a 24 hour Walmart saved me when I cracked a tank late at night while moving, so they did have a use. They don't have 24 hour walmarts anymore, either
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Jul 25, 2023 13:00
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Volmarias posted:... One of these things is not like the others, and now I need to know more. Sure it was a job that made me unbearably miserable but therapy has really helped and the employee discount was pretty choice Go to best buy dog com and peep their deals because sometime? Lego
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Jul 25, 2023 14:54
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tactlessbastard posted:They don't have 24 hour walmarts anymore, either drat when did this happen? Haven’t been to a wal mart in a bit
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Jul 25, 2023 15:41
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tactlessbastard posted:They don't have 24 hour walmarts anymore, either 
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Jul 25, 2023 15:42
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Last Chance posted:drat when did this happen? Haven’t been to a wal mart in a bit yeah this is pretty shocking to me as someone who used to frequent walmart at 3am in college, but it's been 15 years
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Jul 25, 2023 15:45
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Last Chance posted:drat when did this happen? Haven’t been to a wal mart in a bit Most 24hr stuff doesn't exist anymore post covid it sucks if you're on the night crew
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Jul 25, 2023 15:46
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