|
i am a moron posted:Our biggest healthcare system (might be the biggest in a very large US state) laid 1000 people off and brought in Accenture for both normal IT and EPIC work. I thought it was one of the most disgusting things I’d heard at the time because you can’t trust Accenture with non-life or death kinda things so how tf are they gonna do all the IT for a massive hospital system? Also known as "The Cerner Model"
|
#
?
Oct 13, 2023 17:56
|
|
|
|
| # ? May 27, 2024 05:11 |
|
|
FISHMANPET posted:What is the severe brain damage that happens when you become a high level leader that makes you think stuff like this will ever work out. After a point, the only opinions that matter are those of the people above you who can control whether that AVP position becomes a VP position. Middle management is a gauntlet of frustration and getting hit from both ends that weeds out the people who work hard from those who are just seeking a way upwards - and I don't mean to say the good people stick around. They don't. So that's filtered out most of the talent and by the time you get ahead by hook or by crook from there, everyone's upholding the same Kayfabe. Or anyone who's self aware, at least - I'd be willing to bet the majority are too far up their own asses to realize what got them to where they are, so it's just the blind leading the blind. If anything, the self aware people are at least knowledgeable enough to know it's just a political game and that actually making poo poo function is only an unintended side effect of getting your projects seen as successful. Success isn't in what works, it's in what's seen and talked about after a point.
|
|
#
?
Oct 13, 2023 18:14
|
|
|
FISHMANPET posted:What is the severe brain damage that happens when you become a high level leader that makes you think stuff like this will ever work out. It's easy to say it's a case where they're getting some massive bonus or stock options or something to gently caress up the company, but it happens in cases where there isn't some massive financial advantage. It's not that they have different personal goals, it's that they truly believe their plan is good for the org, when just about everybody can see how bad it is. Hard disagree, at least from my singular experience. For them, it was about increasing their own paycheck. It was a non-profit hospital, but the more net income the hospital makes, the more they can pay themselves. Quality care does not increase net income; it decreases it. That leadership group's favorite way to make more money was to expand the number of customers they serve, either by buying up competitors or building facilities in less served areas in such a way that they can siphon customers from their competitors. To afford both those costly things, they would do what they could to reduce wages, benefits, and other costs. They also had me run what they called "payor mix" reports to see what kind of patients they were getting. Because, you see, they wanted the "desirable" customers that paid in cash or had private insurance, because the hospital makes more money from them. As a result, the hospital would develop and advertise health care services that are more likely to attract those higher profit customers. They were also more likely to expand into areas with those kinds of customers, too. It's not about helping people. It's about making money.
|
|
#
?
Oct 13, 2023 18:38
|
|
|
i am a moron posted:Don’t go work at Microsoft unless you are okay with being a huge dumbass, every client you work with knowing it, and you don’t want to work anywhere else but MS the rest of your life. Not being glib. That's interesting - I've worked with some smart TAMs and other MS "hey, help me envision this solution/break out how I should approach this problem" people, at least at my last job (big giant financial services megacorp). We had some kind of onsite MS person who did a bunch of stuff including Azure, I worked with him tons. Extremely smart guy, but very much a coder-first mentality and wasn't good at teaching clickops people (me), but I did learn a lot and it set me up for success down the road. Other technical contacts were pretty smart as well - at least the ones I worked with regularly. My current place doesn't spend nearly as much in Azure, which I think means we just get the bottom of the barrel - our customer success guy is very much a glorified sales person, our account manager is great when you get her on a call but we're definitely not her highest priority client. Before the pandemic, 60% of my interactions with Azure support were swift and positive, the other 40% were the typical horrible outsourcing experience. Nowadays it's more like 5% are swift and positive. My interest in the jobs is 90% driven by being frustrated with Azure being second banana cloud in all three Azure engineer roles I've been in. The first one was starting planning/training to lift and shift Azure to AWS - I left that one due to a literally anti-semitic and toxic director. The second one had an Azure spending freeze in place at the dictate of the SVP for cloud - I'm sure that him having worked at AWS for 6-7 years beforehand had nothing to do with that decision, also the other three Azure specialists quit for less awful/slow companies. My current role is a great place, I'm the sole Azure guy but I have the right amount of challenge, but when auditors start asking "can you please list the major gaps and challenges of moving X and Y to AWS" I let my mind wander a bit to other places. At least working for Azure means that it wouldn't go away for AWS. MJP fucked around with this message at 19:51 on Oct 13, 2023 |
|
#
?
Oct 13, 2023 19:46
|
|
|
ziasquinn posted:I'm at an MSP rn but may be moving on to .... work for a client directly? Anyone done this? Is it a poo poo idea? edit: like be poached. This isn't a poo poo idea, it's a whole career trajectory. I spent years at an MSP learning everything I could, then developed a 5 year plan to hop to a small or mid size company and run their internal IT. Ended up taking a little over 1 year, got poached by a rapidly growing client, was the engineer that built all their internal IT. A bit over a year after that they fired my boss because he was terrible at his job, and I managed to snag his spot. Now I just run everything. Go live the dream and let us know how it works out!
|
|
#
?
Oct 13, 2023 19:47
|
|
|
Kibner posted:Hard disagree, at least from my singular experience. For them, it was about increasing their own paycheck. It was a non-profit hospital, but the more net income the hospital makes, the more they can pay themselves. Quality care does not increase net income; it decreases it. I'm sure it's often the case that people are in it for the money, but I know there are definitely cases where they're not in it for the money, also based on my singular experience. Our senior director is basically torpedoing the entirety of IT at a massive public research university for a $170k annual salary (the same as every senior director). He truly believes in his own bullshit, and there's no monetary reward at the end of the rainbow. So money is often a component, but often I think they genuinely believe their own crap.
|
|
#
?
Oct 13, 2023 20:09
|
|
|
kuarduck posted:Also known as "The Cerner Model" Which is now the Oracle-Cerner model, which makes it even worse.
|
|
#
?
Oct 13, 2023 21:07
|
|
|
I finally convinced the powers to be to let me pilot a teams calling plan license after a ticket came in forcing our hand. In less than 5 minutes I was making and receiving phone calls at almost half the price of our current system. I have yet to dive into any settings but I’m annoyed at how long it took to get to this point.
|
|
#
?
Oct 13, 2023 22:32
|
|
|
Teams phone numbers are great until you need to send or receive a text
|
|
#
?
Oct 14, 2023 00:00
|
|
|
So that means they're great then because that's less means for people to bother you (That said I've had an OK time with Teams phone calls... for now at least)
|
|
#
?
Oct 14, 2023 00:08
|
|
|
Cyks posted:I finally convinced the powers to be to let me pilot a teams calling plan license after a ticket came in forcing our hand. why?
|
|
#
?
Oct 14, 2023 00:20
|
|
|
klosterdev posted:Teams phone numbers are great until you need to send or receive a text I really don’t see that being an issue. Can’t text now, and They can send an email. Some of our employees are not allowed to conduct business in text messages by law so it’s a benefit imo.
|
|
#
?
Oct 14, 2023 00:43
|
|
|
klosterdev posted:Teams phone numbers are great until you need to send or receive a text It's not like you can send text messages with a standard desktop VoIP phone either. What was involved in setting up Teams calling? We already have Teams but not phone integration and I think we might be interested.
|
|
#
?
Oct 14, 2023 01:17
|
|
|
Why?
|
|
#
?
Oct 14, 2023 01:20
|
|
|
jaegerx posted:Why? That's extra scope on the SoW, we'll have to renegotiate.
|
|
#
?
Oct 14, 2023 01:50
|
|
|
guppy posted:It's not like you can send text messages with a standard desktop VoIP phone either. Buy a license (teams calling with plan) Assign to user. Enter zip code and click button to generate a phone number. Set emergency 911 information. (This might be the longest part but it was already set in our tenant). That was it. I received an email with my number but I was able to start using calling on both teams on my phone and laptop in less than a minute. I’ll play around with SIP phones tomorrow but right now I’m at Frozen on broadway which is way better than it had any right to be.
|
|
#
?
Oct 14, 2023 02:16
|
|
|
Cyks posted:I finally convinced the powers to be to let me pilot a teams calling plan license after a ticket came in forcing our hand. You’re gonna loving hate yourself if you go through with this. I can absolutely promise there’s some hosed up IVR / auto attendant / hunt group that’s buried in some crazy dept you never talk to, and replicating the functionality in teams voice will be impossible. That’s not getting into the  solutions for stuff like common phones, emergency services, etc. Aldo I’ve returned to the working world, and oooof I haven’t spent 60 hours in the data center in a loooong time. Pays good, jobs good, but I’m like 99.9999% this is my last keyboard rodeo. If I ever have to plug a console cable into a 6509 switch again in my life it’ll be too soon. EDIT Before goons get pedantic on teams voice e911 support, make sure that the default solution supports psap info for remote workers. Iirc teams native e911 for remote workers isn’t legally compliant with Keri’s law and the ray baum act Vampire Panties fucked around with this message at 04:30 on Oct 14, 2023 |
|
#
?
Oct 14, 2023 04:27
|
|
|
Cyks posted:Buy a license (teams calling with plan) Thanks. We already have phone numbers so hopefully they could just be ported over. We are also very large but I assume I could export some CSV that I could import with minimal finagling. Vampire Panties posted:You’re gonna loving hate yourself if you go through with this. I can absolutely promise there’s some hosed up IVR / auto attendant / hunt group that’s buried in some crazy dept you never talk to, and replicating the functionality in teams voice will be impossible. That’s not getting into the Hm, these are also concerns for us. I loving hate auto-attendants and we aren't supposed to have any but of course we do.
|
|
#
?
Oct 14, 2023 13:21
|
|
|
guppy posted:they could just be ported over. quote:export some CSV quote:that I could import with minimal finagling.
|
|
#
?
Oct 14, 2023 13:36
|
|
|
kuarduck posted:That's extra scope on the SoW, we'll have to renegotiate. Please do the needful and submit the PCR for peer review, tia
|
|
#
?
Oct 14, 2023 14:29
|
|
|
guppy posted:It's not like you can send text messages with a standard desktop VoIP phone either. You have aux codes so with a lot of patience and over engineering you kind of could
|
|
#
?
Oct 14, 2023 16:24
|
|
|
Can I go one day without Microsoft changing stuff  It's never like they're always huge changes but I always feel like I am assaulted by a barrage of infinite popups about new features / things!!
|
|
#
?
Oct 16, 2023 21:18
|
|
|
Hey there! Just thought you'd like to know that we're going to start tracking everything you search for in your email inbox. Here's a convenient link to click so you can disable this, but don't worry, we'll re-enable it on the next major release.
|
|
#
?
Oct 16, 2023 21:21
|
|
|
Internet Explorer is gone on Windows 10 for a lot of people since last week. I've had to help more than one client use Edge's IE mode to view NVRs or whatever still uses some activex plugin that will never be updated.
|
|
#
?
Oct 16, 2023 21:33
|
|
|
That's weird, I'm on Windows 11 and still see his posts.
|
|
#
?
Oct 16, 2023 21:34
|
|
|
balmer sends his regards
|
|
#
?
Oct 16, 2023 21:36
|
|
|
an admin forcibly changing your name to Microsoft Edge would be VERY funny though
|
|
#
?
Oct 16, 2023 21:46
|
|
|
Gotta upgrade the servers to Windows 10 first. 
|
|
#
?
Oct 16, 2023 21:48
|
|
|
Internet Explorer posted:balmer sends his regards 
|
|
#
?
Oct 16, 2023 21:52
|
|
|
Duodecimal posted:Hey there! Just thought you'd like to know that we're going to start tracking everything you search for in your email inbox. Here's a convenient link to click so you can disable this, but don't worry, we'll re-enable it on the next major release. narrator's voice : they will not
|
|
#
?
Oct 16, 2023 22:02
|
|
|
Rexxed posted:Internet Explorer is gone on Windows 10 for a lot of people since last week. I've had to help more than one client use Edge's IE mode to view NVRs or whatever still uses some activex plugin that will never be updated. Sorry for your travails, but frankly, good. At this point we're never gonna be rid of that poo poo unless by force, and perhaps this will finally loosen purse strings to upgrade those ancient bullshit NVRs with ActiveX plugins or whatever else still uses it.
|
|
#
?
Oct 16, 2023 22:02
|
|
|
SyNack Sassimov posted:Sorry for your travails, but frankly, good. At this point we're never gonna be rid of that poo poo unless by force, and perhaps this will finally loosen purse strings to upgrade those ancient bullshit NVRs with ActiveX plugins or whatever else still uses it. I'm fine with getting rid of IE but it's also kind of funny that MS worked really hard since the 90s to make it the main browser everything had to be compatible with, even though it was out of spec for a lot of standards, and then just decided it was too hard to make it secure and gave up and dumped the whole thing. New hardware and software products from 5 years ago shipped with IE only access and those are gonna be around for at least another 5 years. They will pay me to keep getting this stuff accessed as well, even if it's a bad idea. One thing I noticed was that for a while one of the banks using IE for one of their sites had been suggesting a plugin for Chrome called IEtab last year. This year they're recommending the IE mode tab for Edge because IEtab for Chrome is third party and now wants $19 for a license. I suppose if MS drops IE support from Edge at some point this will be the way to continue to use older sites. It's annoying but one client still just keeps a Windows 7 PC going to access IE stuff on their LAN. I guess if the computer dies they can start going through my pile of Core 2s and 2nd-4th gen hardware. I remember the sad day I told a client that his HP LJ 4 with JetDirect card was probably not worth keeping and maintaining because I had to jump through a lot of hoops to get the java applet working to configure the JetDirect card. That thing was a tank.
|
|
#
?
Oct 16, 2023 22:21
|
|
Welp didn’t quit my job and got invited to a roundtable with our new VP. Laid out my issues in front of 18 people and he was like ‘oh yea… we have some misses’. And gave me the go ahead to unfuck my commitments without being seen as not being a team player. So thanks for the advice goons I was literally a few hours from just resigning 
|
|
|
#
?
Oct 16, 2023 22:32
|
|
|
This actually might be the most reactive and respectful and empathetic and honest I’ve seen someone at this level be. Hope I’m not falling into some mega psychos weird business web. I’m not the only person having the same issues thankfully so I don’t sound like a whiner
|
|
|
#
?
Oct 16, 2023 22:38
|
|
|
Call that a win!
|
|
#
?
Oct 16, 2023 22:42
|
|
|
mllaneza posted:Call that a win!
|
|
#
?
Oct 16, 2023 22:47
|
|
|
Happy to hear that, moron. Hope you can spin this into something positive and get back into an upward trajectory!
|
|
#
?
Oct 16, 2023 23:10
|
|
|
Today I have discovered the “flattened” data type in elasticsearch, which I really wish I knew existed months ago when I started ingesting structured pod logs with unknowable numbers of subfields with conflicting data types  Edit: glad things are looking up for you as well, i am a moron! I hope your company abides by their promises to ease your workload here. The Iron Rose fucked around with this message at 23:32 on Oct 16, 2023 |
|
#
?
Oct 16, 2023 23:17
|
|
Cat Army
|
Another success story for the IT thread
|
|
#
?
Oct 16, 2023 23:21
|
|
|
|
| # ? May 27, 2024 05:11 |
|
|
Has M365 support just straight up stopped picking up support cases now? I know it's always been pretty bad unless you're a huge player or spend the big bucks on enterprise agreements, but it seems to have regressed even further which is an achievement considering where it was.
|
|
#
?
Oct 16, 2023 23:23
|
|
