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9 calls, 3 texts, and 15 emails from different recruiters all regarding the same poo poo job with the same poo poo pay. It's today. Today is pissing me off.
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Oct 20, 2023 23:02
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klosterdev posted:Me over Teams: Hi $user, is there a good time for you for us to address your ticket together? I mean they did technically answer your question
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Oct 21, 2023 22:32
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SixFigureSandwich posted:I mean they did technically answer your question I learned my mistake on that one and now say “is now a good time to connect to your computer and work on your issue.” As soon as I get confirmation I connect and immediately disable their input unless it’s needed. Way too many people try to keep working while I’m also remotely connected.
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Oct 22, 2023 13:58
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New Teams feature pitch, use ML to analyze the dynamic range of your captured audio and put a big "YOUR MICROPHONE SUCKS AND NONE OF YOUR COWORKERS CAN UNDERSTAND ANYTHING YOU ARE SAYING" prompt on the screen. So tired of people using bottom barrel poo poo Bluetooth headsets on calls. It's all mids with massive compression artifacts that just sounds like mumbling noise.
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Oct 23, 2023 18:56
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One of my former co-workers is a laconic Frenchman who speaks incredibly softly. He's a great guy and in person it's trivial to understand him, but on teams calls he uses his laptop mic with no headset and it's painful.
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Oct 23, 2023 20:20
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bull3964 posted:New Teams feature pitch, use ML to analyze the dynamic range of your captured audio and put a big "YOUR MICROPHONE SUCKS AND NONE OF YOUR COWORKERS CAN UNDERSTAND ANYTHING YOU ARE SAYING" prompt on the screen. If work wants me to have a better mic, work can get me a better mic.
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Oct 23, 2023 21:01
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Prism posted:If work wants me to have a better mic, work can get me a better mic. Oh, people can 100% order a headset and charge it back to the company here. The problem is, too many people think 5 year old Bluetooth headphones are "good enough" to carry on conversations about complex and technical topics and it would be nice to have the software tell them "yo, your audio quality sucks, get something better." Hell, the built in mics on the laptop would be an improvement in most these cases.
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Oct 23, 2023 21:39
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I think unless you're doing some proprietary stuff (like a Poly headset does to a Poly bluetooth dongle) the headset profile is the best you get, and it's poo poo
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Oct 23, 2023 21:50
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Thanks Ants posted:I think unless you're doing some proprietary stuff (like a Poly headset does to a Poly bluetooth dongle) the headset profile is the best you get, and it's poo poo There's plenty of DECT stuff out there and it's infinitely better.
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Oct 23, 2023 22:02
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I ditched a Plantronics DECT headset for a Poly bluetooth one using their dongle (so Windows sees it as a USB audio device) and the quality is just as good as the DECT one was, except the battery life is insanely better. The only downside is the range is not as good on Bluetooth as the DECT one was, but it's never caused an issue in actual use.
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Oct 23, 2023 22:07
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It also depends on what CODECs both the adapter and headset support. mSBC? Likely mostly ok. CVSD? Get the gently caress out, you might as well just type your responses. APTx voice, AAC-ELD or LC3? Now we're talking. Then there's the impact that local interference and congestion make on the bluetooth compression. Bluetooth can sound ok or acceptable depending on equipment, but there's a lot of junk out there and chances are if someone is pairing whatever earbuds they have with the built in bluetooth chip in their laptop, it's going to default to the lowest common denominator. If you use a packaged solution, chances are things are going to be better. Poly's BT700, for example, uses LC3 with their own headsets, getting you the best quality out there and something that should be comparable to DECT. bull3964 fucked around with this message at 22:24 on Oct 23, 2023 |
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Oct 23, 2023 22:20
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Look at all these acronyms. I work in IT and I have no idea what most of that stuff is. You are not going to get most people to even think about any of whatever that is.
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Oct 24, 2023 01:48
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That's IT. An ever increasing number of acronyms we nod sagely about but really do not have a loving clue what we're agreeing to.
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Oct 24, 2023 01:50
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Hence why it's easier to say "don't use Bluetooth if you want to be understood 100% of the time."
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Oct 24, 2023 03:45
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bull3964 posted:Hence why it's easier to say "don't use Bluetooth if you want to be understood 100% of the time." They've done studies, you know. 60% of the time you'll be understood every time.
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Oct 24, 2023 03:47
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https://www.youtube.com/watch?v=Ac7G7xOG2Ag
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Oct 24, 2023 04:11
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Arquinsiel posted:That's IT. An ever increasing number of acronyms we nod sagely about but really do not have a loving clue what we're agreeing to. gently caress
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Oct 24, 2023 08:38
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Arquinsiel posted:That's IT. An ever increasing number of acronyms we nod sagely about but really do not have a loving clue what we're agreeing to. painfully true unfortunately
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Oct 24, 2023 14:31
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Is there anything more terrifying to a user than changing a path? The resistance and panic we get whenever we try to clean up shares and want to migrate Jimmy's random work area into a new storage system with a consistently named structure is absolutely unreal.  "but what if my scripts break? can't you make me a symlink??"
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Oct 24, 2023 21:03
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My workflow is almost completely based on working out of the SharePoint website now, I star a few folders of things relevant to whatever project I'm working on, I don't care that I can't work offline because I don't need to do that, and then just un-star and move onto another set of folders when I move onto something else. I am so glad I don't have to deal with Adobe-using shops that put things 300 characters deep in a path on a file server they've had for a decade, and then can't open anything.
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Oct 24, 2023 22:02
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When implementing our intranet using Sharepoint I avoided file paths that were too deep. It's bad (but not BAD bad) for a couple of things but they are mostly archives (that I honestly should clean up, it's real old stuff) No one has brought up issues with file paths since they kinda run everything off the website(s) we have in place but if that ever happens I will simply laugh at them and tell them to do something else.
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Oct 24, 2023 22:44
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Things not pissing me off: the settlement I negotiated 
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Oct 24, 2023 22:48
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ijyt posted:Things not pissing me off: the settlement I negotiated Nice! Does this have to do with the WFH debacle you posted a couple weeks back?
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Oct 25, 2023 02:46
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JackSplater posted:Nice! Does this have to do with the WFH debacle you posted a couple weeks back? Ayup, looking forward to sleeping again!
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Oct 25, 2023 09:27
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what IS a good wired headset for an IT person? the one I'm on halves audio quality when the microphone is powered on, and I'm starting to wonder if I should just get a condenser mic on a boom
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Oct 26, 2023 16:04
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Potato Salad posted:what IS a good wired headset for an IT person? the one I'm on halves audio quality when the microphone is powered on, and I'm starting to wonder if I should just get a condenser mic on a boom We use clear one chat 150 for medium rooms, it's not cheap tho.
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Oct 26, 2023 16:25
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Get a Poly Blackwire 3300, they are dirt cheap as well
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Oct 26, 2023 18:43
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Our Office (or microsoft whatever!!!!) 365 policy for password is 90 days and I am so tired of forcing people to reset their god damned passwords. Yes I know O365 has a never expire setting. No I cannot change it because I have been told to, as well as outside security advisors telling us not to. It's pretty cool cause our users ARE susceptible to clicking weird links so I feel like adding another thing that could be misleading to them when I forced a reset is a problem but what the gently caress do I know!!!!!!!
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Oct 26, 2023 22:34
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Thanks Ants posted:Get a Poly Blackwire 3300, they are dirt cheap as well Yeah we have hundreds of these things that we hand out whenever anyone loses or forgets their headsets. They’re cheap enough we don’t need to worry about getting them back, and reliable enough that most of the time they don’t even want to give them back.
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Oct 26, 2023 22:48
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Potato Salad posted:what IS a good wired headset for an IT person? the one I'm on halves audio quality when the microphone is powered on, and I'm starting to wonder if I should just get a condenser mic on a boom As long as we're talking headsets, what's a good wireless one?
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Oct 27, 2023 01:29
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guppy posted:As long as we're talking headsets, what's a good wireless one? I have the Microsoft Modern Headset. It has a USB dongle but also does bluetooth. It's super comfortable and has a auto muting mic when you flip the arm up. I've had it for a couple years and I really like it. I think it's around $75 from MS.
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Oct 27, 2023 01:35
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guppy posted:As long as we're talking headsets, what's a good wireless one? I’ve had decent results with the Poly BT700, but the noise cancelling has this weird uncomfortable beat frequency that doesn’t seem to bother most people but it annoys the crap out of me.
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Oct 27, 2023 02:24
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Reoxygenation posted:Our Office (or microsoft whatever!!!!) 365 policy for password is 90 days and I am so tired of forcing people to reset their god damned passwords. Yes I know O365 has a never expire setting. No I cannot change it because I have been told to, as well as outside security advisors telling us not to. It's an uphill battle, but for quite a while now NIST, the government agency that makes recommendations around identity and security, has advised not changing passwords on a regular basis and only as-needed. Or if you absolutely have to, once a year. It's been long enough that even lovely security folks and audits should have stopped requiring it. If you're in any position to push back, you should, simply because it's the right thing to do.
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Oct 27, 2023 03:49
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It's still "a matter of some debat" because there are so many lovely security people out there. I know AWS documentation still recommended it last month, for example. Far better to focus on detection of popped creds and MFA to keep damage minimal.
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Oct 27, 2023 04:08
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Internet Explorer posted:It's an uphill battle, but for quite a while now NIST, the government agency that makes recommendations around identity and security, has advised not changing passwords on a regular basis and only as-needed. Or if you absolutely have to, once a year. I bring it up every so often, unfortunately I kinda occupy IT has a second had internally very occasionally but god drat is it infuriating to deal with, and I will bring it up again. Fun fact, unless I hosed something up - Microsoft recommends you set passwords to not expire, but also if you do that, it drops your security score. Why in the gently caress. Making myself mad just thinking about it. Ultimately, I am too lazy to set up some sort of powershell script, because the main issue is that tokens last longer than password (for whatever loving reason what is your problem Microsoft) so I have to also check in manually once in a while. Which naturally upsets people internally. And I also have to follow up to assure everyone that it is indeed not phishing!!!!!
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Oct 27, 2023 14:25
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Sometimes I wish Microsoft never made syncing a SharePoint/OneDrive to File Explorer a feature. It usually works, but when it breaks it breaks badly.
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Oct 27, 2023 19:26
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My 'favourite' thing about OneDrive and synced libraries is that it downloads poo poo tons of metadata a file at a time and the search performs like poo poo, there seems to be no way to transfer the files list and a search index from the online service, each client has to build one up itself. You make the OS and the service guys, figure something out please.
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Oct 27, 2023 19:38
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Sync breaking is absolutely the loving worst, see my previous rant. People expect you to just fix that poo poo magically too. Then they become completely loving lost when they have to use the web interface aaaaaaaaah
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Oct 27, 2023 23:55
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Reoxygenation posted:Sync breaking is absolutely the loving worst, see my previous rant. People expect you to just fix that poo poo magically too. In the users' defense, both the OneDrive and (especially) SharePoint web UIs are very much garbage
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Oct 28, 2023 00:04
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In a perfect world I killed Steve Jobs and Bill Gates 25 years ago and prevented this from happening
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Oct 28, 2023 01:43
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