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Sardonik posted:Looking forward to the day we pull the trigger on activating device based authentication via Okta's fastpass/Okta Verify thing. We already use it on my team and it definitely speeds things up tremendously. Should even out a lot of the mfa-based complaints. Okta said they were going to pull the app, but kept it after an outcry.
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Feb 7, 2024 01:44
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tokin opposition posted:Lol just found out via looking at my boss' calendar that we're hiring a consultant for SharePoint now while still not having enough people to do help desk now. gently caress this place it's never getting better Help desk is a cost center. If help desk agents are having issues with doing proper support due to shorthandeness then the solution is to do a reorg of upper management a few times in several months. Worst comes to worst: send a few emails lecturing people on PTO, proper time management and why the hell are these tickets not being worked immediately now that there’s downtime for the first time in 5 hours
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Feb 7, 2024 01:55
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xzzy posted:It's shibboleth in front of entra (still hate that name, gently caress you microsoft) but other than that it's a black box to me, that department is in a completely different tree of the org chart. Azure was a very overloaded term and there were people who meant Microsoft cloud compute and some people who meant Microsoft cloud identity and they weren't necessarily the same people or related products.
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Feb 7, 2024 02:01
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If MS can stick with it then it will be worth it to stop search results for the cloud directory getting bundled in with the on-prem version.
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Feb 7, 2024 02:18
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Thanks Ants posted:If MS can stick with it lmao
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Feb 7, 2024 02:23
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I think the Internet Explorer name is freed up.
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Feb 7, 2024 02:25
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Internet Explorer posted:I think the Internet Explorer name is freed up. Yeah but it has pretty bad connotations due to its association with a something awful mod.
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Feb 7, 2024 02:59
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Internet Explorer posted:I think the Internet Explorer name is freed up. 2029 if they don't push the date again
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Feb 7, 2024 03:03
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finally i can be free
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Feb 7, 2024 03:07
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Wizard of the Deep posted:I'm so glad tokin opposition has taken A Frosty Witch's thread role of "my manager's picture is in the Wikipedia entry for malicious incompetence". I'm not  Anyway I'm still job hunting but I'm somehow simultaneously stressed the hell out and not getting anything done because at basically any point I might have to drop what I'm working on because the COO wants to use the conference room and I am literally the only person who knows how these things work, since my boss hasn't actually done any support since 2020 and is my boss besides that. Which means when I get off work I just want to crawl into bed and order pizza rather than do anything useful. I've told the entire operations team (including HR), my boss, and my manager's manager that this is unsustainable and massively stressful but I guess we need to spend $$$ for someone to tell us how to copy and paste files into SharePoint and use their baby's first website design.
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Feb 7, 2024 03:15
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tokin opposition posted:I'm not If it makes you feel any better, it looks like I'm up next in the hopper, if this manager sticks around. I averaged a new manager every quarter in 2023. I'm not making any commitments until we hit six months without another spin of the revolving door of dumbasses.
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Feb 7, 2024 03:26
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Thanks Ants posted:If MS can stick with it then it will be worth it to stop search results for the cloud directory getting bundled in with the on-prem version. Big if, but that would be appreciated for sure
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Feb 7, 2024 04:38
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xzzy posted:It's shibboleth in front of entra (still hate that name, gently caress you microsoft) but other than that it's a black box to me, that department is in a completely different tree of the org chart. Yeah Shibboleth may meet the technical definition of SSO and be the basis of the SAML protocol, but it's not really SSO, at least not how it's actually practiced. At the very least, I don't think sessions are shared between backend identity providers. Also at this point it's a loving crime that you can configure shib to require a logon when hitting a resource, even if you already have a valid session with the idp. That's all my observation from using it at least, I've never been on the IAM side of actually running the IDPs, just consuming it with installer service providers. And it's all slowly dribbling out of my ears since I don't work there anymore.
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Feb 7, 2024 05:23
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I love having to explain to users that IT makes them six passwords* but they're all separate and they need to change them ASAP** * This is only what it does, hr has another four and the client work people have like six more ** This does not happen But don't worry we use an outdated version of keepass as a password manager*** *** I've seen approximately 10% of my users actually use it
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Feb 7, 2024 05:52
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We use OneLogin and it's been pretty good so far.
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Feb 7, 2024 06:46
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tokin opposition posted:I love having to explain to users that IT makes them six passwords* but they're all separate and they need to change them ASAP** At least you got something most of ours store in teams or an excel document on their desktop. I’m going to push for managers to at least be on a password manager. Our turnover is 40% company wide and it’s a pain every time it’s a manager or above.
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Feb 7, 2024 13:43
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When I worked for the state legislator as a temp one of my first assignments was to get all of the reps passwords and add them to a shared excel sheet. Most handed it over without a thought....
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Feb 7, 2024 14:47
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Has anyone had to deal with a product called Knime and their support? If so, I've got some questions that I'd like to take to PM.
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Feb 7, 2024 15:05
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with friends like these who needs knime
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Feb 7, 2024 15:37
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is this what the kids are calling special K now??
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Feb 7, 2024 15:56
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god king Elon uses ketamine, so everybody else should
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Feb 7, 2024 16:37
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Sir Bobert Fishbone posted:with friends like these who needs knime I can't un-see that it looks like "anime" Unrelated question: if you are a specialist, and your title/responsibilities are in that specialty, how often do you get dragged into non-specialty issues? I've acquired a reputation as someone good at breaking down details, identifying what needs doing, and saying "John needs to fix X, Jane needs to fix Y, I need to fix Z". I am an Azure cloud engineer/architect. I, and my other colleagues on the IT infrastructure team with similar reputations, got dragged into a problem in a vendor's application. The issue has nothing to do with us, the vendor is just shrugging and saying "if this doesn't work, the manual fix is this" despite the fact that the manual fix would have to be applied hundreds of times. The VP of the business is understandably upset - we pay this vendor for support. She asked my boss if we had smart people who could help, we got brought in. All I'm doing here is trying to extract knowledge from the vendor - how do we get log entries, how do we get this to run on a schedule, etc. - and it's turning into being a project manager. The same VP also uses "solution" as a verb - as in "%vendorname%, we organized this call in order to solution in real time", so I'm a bit paranoid about unclear goals, lack of knowledge, and scope creep. My other colleagues were on as technical resources to try and move things forward on the same call. I'm the only one who cracked under the unspokenness of what's going on next and started asking analytical/organizational questions. My own fault for giving in and volunteering. Anyway, has anyone else been wrapped into this? I've been in similar situations in helpdesk and sysadmin days, and I became a cloud guy so I wouldn't have to deal with this stuff anymore. My current company is great, the pay is very good, everything else is wonderful, but our Azure use is so light that I worry about my long term viability. The current one-year plan is to keep an eye out for anything like this and continue pushing the case for cloud leadership and a dedicated cloud team (not just a couple of employees under the VP of IT infrastructure) but if 2024 rolls into 2025 with more incidents like this, I'd be actively seeking to bail.
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Feb 7, 2024 16:42
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I would want it to come along with someone in your company actively pushing the vendor to be better - whether that's legal explaining how they expect the vendor to pick up the costs of your time or whatever, rather than just because it's seen as the path of least resistance. For me the difference between it being annoying or not would be if you're brought in to help another team and it's clear that they had spent three weeks picking their rear end because they knew that playing dumb means you get tasked with it eventually and they can go back to having a really easy life.
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Feb 7, 2024 17:04
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Local school 10 min drive down the road needs an IT guy, $5 more an hour than my current place 30 min drive pays. Only issue is my associates degree isnt complete til May and one of my two classes is in-person only so that may gently caress me over -_-
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Feb 7, 2024 17:05
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MJP posted:Anyway, has anyone else been wrapped into this? In my experience if you are competent, once word gets around you will get dragged into everything. There's no escaping it and I do literally mean "everything." Dandywalken posted:Local school 10 min drive down the road needs an IT guy, $5 more an hour than my current place 30 min drive pays. Only issue is my associates degree isnt complete til May and one of my two classes is in-person only so that may gently caress me over -_- Good luck goon! Don't sweat the degree part, just show them how good you'd be at the job and how personable you are.
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Feb 7, 2024 17:10
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Thanks Ants posted:I would want it to come along with someone in your company actively pushing the vendor to be better - whether that's legal explaining how they expect the vendor to pick up the costs of your time or whatever, rather than just because it's seen as the path of least resistance. For me the difference between it being annoying or not would be if you're brought in to help another team and it's clear that they had spent three weeks picking their rear end because they knew that playing dumb means you get tasked with it eventually and they can go back to having a really easy life. Fortunately the business VP is extremely mad that it's gotten to this point and was vocal about it to the vendor. She's also said the same to me, my boss, etc., so hopefully it gets some traction. Unfortunately, this has been an issue since early November and we only got the warning about being roped in last week with actual work starting yesterday. We have an internal due date of 3/15, so there is a finite end to this situation, but the amount of rear end-picking that we've allowed this vendor is jaw dropping. Doubly so given how much we rely on their product - I don't know if we're The Biggest Client but we rely on it enough to make me think that we'd carry some weight if we were this unhappy. I'll be on personal DEFCON 4 over this in hopes that the "we are broadly competent!" flag doesn't get raised to other teams.
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Feb 7, 2024 17:32
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1/3 of all groups in Active Directory are pluralised 2/3 of all groups in Active Directory use the singular I just spent two hours debugging why something didn't work. I used a plural "thing_users" but the real group was "thing_user". 
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Feb 7, 2024 18:16
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Sounds like IT to me.
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Feb 7, 2024 18:47
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What is IT? To study for years and years and in the end be defeated by a spacebar That is IT
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Feb 7, 2024 18:53
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I cannot tell you the amount of time I've spent dealing with problems caused by a trailing space somewhere.
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Feb 7, 2024 18:54
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Feb 7, 2024 19:04
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Did you know Linkedin lets you use that as your headline?
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Feb 7, 2024 19:11
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Does the term "internal customer" bother anybody else, or is it just me? jfc, they're our coworkers, we don't need to set up departments like we're a completely separate service entity.
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Feb 7, 2024 19:18
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I'm not a fan, but in some orgs it seems like a necessary evil to head of "cost center" conversations. In other orgs it doesn't even do that
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Feb 7, 2024 19:23
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Internal recharging 
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Feb 7, 2024 19:23
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Vargatron posted:Does the term "internal customer" bother anybody else, or is it just me? jfc, they're our coworkers, we don't need to set up departments like we're a completely separate service entity. You have to let managers just come up with terms like that sometimes so they can feel like they’re contributing
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Feb 7, 2024 19:31
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tokin opposition posted:I love having to explain to users that IT makes them six passwords* but they're all separate and they need to change them ASAP** We just moved off Keepass for a crap load of passwords for all our biomed gear. I set it up in CyberArk so I own the instance and one of my managers asked me to add him to everything we have. There has to be a way to add people to everything because I’m going to cry if I have to add another 80 people manually. It took two hours to add one person to the 400 something items we have.
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Feb 7, 2024 19:35
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Hotel Kpro posted:We just moved off Keepass for a crap load of passwords for all our biomed gear. I set it up in CyberArk so I own the instance and one of my managers asked me to add him to everything we have. There has to be a way to add people to everything because I’m going to cry if I have to add another 80 people manually. It took two hours to add one person to the 400 something items we have. Open a support ticket. I've seen it where support asks for a csv of everyone and they add them all on the backend.
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Feb 7, 2024 19:36
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Vargatron posted:Does the term "internal customer" bother anybody else, or is it just me? jfc, they're our coworkers, we don't need to set up departments like we're a completely separate service entity. I also hate it, but sometimes it does help to have a different label to distinguish stuff that's internal vs external, but in most cases it's a superfluous term, especially when it comes to IT, imo
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Feb 7, 2024 20:02
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Saw for the first time today someone use the Pronouns field in Zoom to list the company they work for. Or I guess they identify as a corporate entity??
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Feb 7, 2024 20:12
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