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Working in IT at a previous company, the networking support crew we had would gather a list of that hospital's top 20 internet users based off of DNS queries. Then, that info would be given to their managers so they could be questioned or punished for it. I ended up on that list, multiple times. My coworkers would, too. I'd get my angry manager asking wtf. It was like "Dude, we work in tech support. All we do is answer the phones all day and then sit and google for any answers or solutions we may need. Do you THINK we use the internet more than Gladys working up in the hospice ward?! They later stopped that practice when it became very apparent that everyone was increasingly needing to use the internet more and more for daily work tasks and they couldn't stop it from happening. Luddites in IT.
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Feb 20, 2024 00:52
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Reminds me of a co-worker who had been with the company long enough that he still had his internet access permission slip. Like, back in the day if you needed internet access on your workstation you had to apply for it, explain why, and promise not to look at porn.
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Feb 20, 2024 00:56
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Ravus Ursus posted:It's your fault because you haven't passed the buck. You should be cc'ing everyhing single person in finance and escalating and adding higher and higher managers until someone gets tired of looking at it and some bottom barrel overworked peon who's not even involved in the process goes "I'll do it my loving self" and fixes it with 2 clicks only to have no one remember this in any capacity ever again. Nah, I decided to do the minimal reasonable amount of work and remind the ops people this is entirely their fault in order to force process changes because I'm tired of unfucking things for them every few weeks with the same couple vendors. I won't be doing this in a few weeks, so may as well make them figure things out now instead of expecting me to fix their problems forever.
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Feb 20, 2024 02:31
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The secondary action is to meticulously document everything in writing at all times. Then talk to someone in person and absolutely deny the conversation ever happened and reference your meticulous physical documentation because of your memory. If it's loud enough, you can ruin entire careers!
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Feb 20, 2024 03:10
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This might be a better place for the story than the business/finance thread. Employer: Whatever you may have read, everything's fine. It's all fake news anyway. We thank you for your loyalty. Two months later... Employer: We're giving you and everyone else a call to let you know you're no longer on our payroll. Bye and have a good life! *Employees deal with shock and then start to dig deeper* https://archive.is/20240215224814/https://www.bizjournals.com/albany/news/2024/02/15/prime-capital-ventures-kris-roglieri.html https://debanked.com/pdfs/lawsuitprimenaclbetal.pdf Oh now it makes sense.
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Feb 20, 2024 03:19
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Lazyfire posted:Nah, I decided to do the minimal reasonable amount of work and remind the ops people this is entirely their fault in order to force process changes because I'm tired of unfucking things for them every few weeks with the same couple vendors. I won't be doing this in a few weeks, so may as well make them figure things out now instead of expecting me to fix their problems forever. You work for a place that hasn't figured out how to change owners on SharePoint sites, what leads you to believe that process changes are possible?
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Feb 20, 2024 03:32
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Silly Newbie posted:You work for a place that hasn't figured out how to change owners on SharePoint sites, what leads you to believe that process changes are possible? for real.
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Feb 20, 2024 03:34
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The people who know, don't care.
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Feb 20, 2024 04:37
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Dameius posted:The people who know, don't care. Or they use it to their advantage. Half the poo poo we need to do is being held up by our "compliance committee" which is basically the old guard making sure they don't have to do poo poo.
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Feb 20, 2024 05:54
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Dementropy posted:This might be a better place for the story than the business/finance thread.  Sorry to hear, but hopefully your can find something better soon
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Feb 20, 2024 06:59
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I have to do yearly training and appreciate my companies commitment to nice subtle threats in the answers. Like in the list of statements where you have to pick which one is wrong, the wrong one of "Dale will be fired, but the company will never face repercussions" is only wrong because the company could potentially face some depending on the jurisdiction.
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Feb 20, 2024 09:42
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Lazyfire posted:The company I work for is so large and people move around so much that we literally have multiple Sharepoint pages for some departments because the people who ran the old one moved on and the only option was to launch a new one, but also the link from the corporate page is to the original, very dead, sharepoint and so you need to contact someone who has the most recent link and even that will have 404 errors on things. I think my company has like probably 300 people who need access to IT poo poo and we have like 1000 sharepoint sites. It’s a loving mess. Every team and project has one, and if the permissions are too complicated to figure out on one they just make another.
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Feb 20, 2024 10:33
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Found out a colleague hasn’t been reading my emails for months and has missed a crucial bit to do in said emails, in which they were tagged in. Straight up asked “since when do we need to do X?” since I tagged you in July and in emails since, I shouldn’t have to hold your hand to copy and paste something, what the gently caress else have you been ignoring? Hopefully their manager can answer that.
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Feb 20, 2024 12:37
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tactlessbastard posted:The furious beautification project going on in anticipation of the new CEO visit next week had come to a screaming stop because all the trash compactors are full and the trash company won't pick up and change our dumpsters. So this isn't the first time we've had a critical service interruption over non-payment. We don't have any liquidity problems, this place has plenty of money, there's just something wrong with the AP process. Last week they announced a reorg to address this and now if you want an invoice paid you just email it to the Accounting AI and it will pay the invoice. We're gonna get scammed so hard lol tactlessbastard fucked around with this message at 13:45 on Feb 20, 2024 |
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Feb 20, 2024 13:36
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the accounting AI. lol oh my loving god.
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Feb 20, 2024 13:39
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tactlessbastard posted:So this isn't the first time we've had a critical service interruption over non-payment. We don't have any liquidity problems, this place has plenty of money, there's just something wrong with the AP process. This is our process and it does not work and is the worst. I hate that thing so much (AI Accountingbot) but I can't even hate it with complete satifaction bc its not a person. its just some code, but its stealing time from my life. ugh.
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Feb 20, 2024 13:54
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StrangersInTheNight posted:This is our process and it does not work and is the worst. OK were gonna get scammed AND not pay the light bill
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Feb 20, 2024 13:57
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tactlessbastard posted:So this isn't the first time we've had a critical service interruption over non-payment. We don't have any liquidity problems, this place has plenty of money, there's just something wrong with the AP process. This is how a business goes bankrupt and is actually unable to litigate the fraudulent bills they'll get. Get yourself a cayman island bank account and start dropping invoices for 'services rendered' to the CEO. At worst you go to prison. At best it turns out he's seeing hookers and you'll get paid without question. Either way you'll be eating three meals a day.
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Feb 20, 2024 14:06
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Maybe they got better but I thought the current state of AI accounts payable robots was the Wizard of Oz machine but behind the curtain are a few dozen offshore shuffling papers.
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Feb 20, 2024 14:29
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Generic Monk posted:I think my company has like probably 300 people who need access to IT poo poo and we have like 1000 sharepoint sites. It’s a loving mess. Every team and project has one, and if the permissions are too complicated to figure out on one they just make another. Even better for us is that some of the sharepoints got upgraded to a new version, but instead of auto-redirecting from the old one the old one is still up with a link to the new version in a banner. This appears to have been done because sometimes the new versions contain both different formatting and files/links. Not a single link on our internal website that leads you to a sharepoint goes to the new one because there's no backwards link. There's also no directory of sharepoints, so you have to go from obscure page to obscure page until you find what you need and pray it works. Silly Newbie posted:You work for a place that hasn't figured out how to change owners on SharePoint sites, what leads you to believe that process changes are possible? As long as it isn't a formal change they seem to be fine. About a month ago we had another set of parts go unreceived for the millionth time and the vendor refused to accept any more POs until we fixed like a dozen open lines from multiple orders. As long as you catch these things in the proper order it's a pretty easy process (the one I'm having trouble with now was done backwards and so is a pain). I told the ops people that this can't happen on every single order and that I fully expect them to trace the roots of the problem and implement fixes because it's the same couple parts from the same couple vendors that this happens to regularly. Turns out Receiving wasn't opening things and verifying stuff correctly and so they have promised the process is changed (we'll see). Now, the new format I'm trying to institute for requesting orders? Tooth and nail fight by everyone involved to keep it the same on every level.
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Feb 20, 2024 15:18
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Lazyfire posted:Now, the new format I'm trying to institute for requesting orders? Tooth and nail fight by everyone involved to keep it the same on every level. Are there legitimate reasons for the pushback or is it just "It's new and I'm terrified of change."
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Feb 20, 2024 15:24
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It probably requires a modicum of additional effort and as such it's being rebelled against because the extra effort doesn't have a value add. Aka, this process sucks for you but I don't have to do poo poo. If we change it then I have to do more work and I'm not interested in that.
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Feb 20, 2024 15:57
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zedprime posted:Maybe they got better but I thought the current state of AI accounts payable robots was the Wizard of Oz machine but behind the curtain are a few dozen offshore shuffling papers. I hope it's the kind that makes up corporate policy out of whole cloth https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/
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Feb 20, 2024 17:20
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Can we skip to the bit where we have an AI company, no humans anywhere at all. AI CEO, AI lawyers writing dozens of lawsuits a second, AI chatbots and AI accounting and AI customer service fielding complaints about the AI sales team. It's gonna be great 
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Feb 20, 2024 17:22
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McGavin posted:Are there legitimate reasons for the pushback or is it just "It's new and I'm terrified of change." Right now I get an email from the person who wants something processed by an outside vendor. If I get a part or operation number I'm lucky and the entire record of the request and me fulfilling the request are emails between us and the order, and orders are difficult to search for a variety of reasons (and SAP is going away soon, so we'll lose some of that history). When I got asked to get this system in line with our standards and searchable the only two options I had were making the request process a workflow, which would be a huge time sink for all of us, or creating a database. We got someone to create a searchable SQL based database that will, once data is populated, pull most of the details needed to request a process in automatically (vendor, operation number, per unit cost, etc.) AND then it will send all that to the buyer designated in an email with a link to the entry. When the buyer completes the order it auto sends an email to the requestor that the entry is closed. This would basically mimic our production system and give us a single point of information to draw from for all these orders when questions like "how many did we actually process" or "how much was our spend with Vendor X?" which is near impossible currently unless I want to do a lot of data scraping. Hey, and this is an easier way to make sure the next person to take the position (supposedly they're moving it off of me soon) won't spend six months getting quotes because we don't have searchable records. These benefits don't apply to the requestors, though, much easier to send me an email with no details than it is to fill out five boxes on a form. We absolutely suffer from a "just one more lane" problem in the company where we're constantly adding programs and requirements to try and make things work smoother, but rarely seeing a benefit. Every time I bring up the fact that the work on the program is complete and it's ready to use I get told the time isn't right or that I don't have authority to make this change. I don't want to go nuclear and simply refuse order requests outside of the form, but it's maybe my best option. The concern there is that when I leave this responsibility to someone else that it'll just immediately go back to how it was before and all this work will have been pointless, so I want them to buy in instead of dealing with an ultimatum.
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Feb 20, 2024 17:27
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I feel that that is a "go nuclear before you leave and let your replacement deal with the fallout" scenario.
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Feb 20, 2024 18:08
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also remember ERP systems that do what you are describing exist but in the best deployment model the business adapts to the software a bit more rather than the other way around, i mean yeah you can mimic your existing process sure, but most companies processes especially in manufacturing are absolute dogshit and suffer from "well we have always done it that way" syndrome.
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Feb 20, 2024 18:23
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Had my meeting this morning, I ended up handing in my notice. I feel a hundred pounds lighter. A few people told me to just stick it out til I get fired but this is a very niche industry with a tight knit community, and quitting for medical reasons reads a lot better than getting fired. I should know today or tomorrow if I have a job at another company but if not, I am looking forward to some time off with the family.
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Feb 20, 2024 20:16
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Sorry to hear that. If you’re okay for a bit without needing to get any job in the meantime, take some time to decompress. Having a poo poo job is one of those things that is hard to see just how much it affects you until you’re out of it.
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Feb 20, 2024 20:26
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Outrail posted:Can we skip to the bit where we have an AI company, no humans anywhere at all. AI CEO, AI lawyers writing dozens of lawsuits a second, AI chatbots and AI accounting and AI customer service fielding complaints about the AI sales team. It's gonna be great I think Charlie Stross wrote something along those lines already.
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Feb 20, 2024 20:38
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Outrail posted:Can we skip to the bit where we have an AI company, no humans anywhere at all. AI CEO, AI lawyers writing dozens of lawsuits a second, AI chatbots and AI accounting and AI customer service fielding complaints about the AI sales team. It's gonna be great Air Canada was forced to honour a refund policy its customer support AI chatbot made up.
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Feb 20, 2024 21:34
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Super Waffle posted:Had my meeting this morning, I ended up handing in my notice. I feel a hundred pounds lighter. A few people told me to just stick it out til I get fired but this is a very niche industry with a tight knit community, and quitting for medical reasons reads a lot better than getting fired. I should know today or tomorrow if I have a job at another company but if not, I am looking forward to some time off with the family. Congratulations, really. I envy how you feel right now
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Feb 20, 2024 21:37
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We deal with sensitive video and audio files as part of the job. If this is in the UK we need a certain level of clearance to have access (which takes loving ages to get), but when it comes from the US it seems you crazy yanks are perfectly fine any dickhead seeing them. Still need to confirm with whoever is providing them, though. Guy in our customer support team has sent over a massive pack of files in a particular format we are working on that come from the US. We have asked him to confirm if they are Secure (i.e. only the people with the clearance can see them). He has refused to answer the question and says it's not his job to confirm that. We've asked him to find out from the customer. He has also refused and said it's not his job. Apart from the fact that he's completely unhelpful, you'd think if you don't know if a file is Secure or not you wouldn't just... throw them over to other people? My boss hadn't realised this until I pointed that out, so off to his manager we go.
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Feb 20, 2024 22:11
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EvilHawk posted:We deal with sensitive video and audio files as part of the job. If this is in the UK we need a certain level of clearance to have access (which takes loving ages to get), but when it comes from the US it seems you crazy yanks are perfectly fine any dickhead seeing them. Still need to confirm with whoever is providing them, though. Knowing how US companies/government work, he probably can't even open them to see what's in them. His job is literally send files to person across ocean.
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Feb 20, 2024 22:19
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Yorkshire Pudding posted:Sorry to hear that. If you’re okay for a bit without needing to get any job in the meantime, take some time to decompress. Having a poo poo job is one of those things that is hard to see just how much it affects you until you’re out of it. For real. The day after my last day I woke up a new man.
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Feb 20, 2024 22:21
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My ex-wife had my favorite quitting story. She had been at a place for years and was completely fed up with her inappropriate, abusive boss. She printed out her resignation, walked into his office, slapped it onto his desk, and walked out of the building without saying a word. The paper just said "Effective immediately, I quit."
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Feb 20, 2024 23:12
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i gave a 2 weeks notice when i quit a 17 year job. completely reshaped how i approach my career now. bosses boss wanted me to do something and im like well ill miss my thing with my kid so no. he started trying to press me and i was like i dropped my last job over this without a backup be careful.
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Feb 20, 2024 23:35
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Ignoring all my other drama in this thread: Apparently I spend too much time 'fiddling with budgets'. The manager of an organisation with uncertain income, who is also the project manager of several programs with over a dozen projects and at least two dozen individual funding agreements each with extremely specific expense eligibilities, who also manages grant writing 'spends too much time fiddling with budgets'. E: Vv I feel the same way about the USA threads. Outrail fucked around with this message at 00:16 on Feb 21, 2024 |
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Feb 20, 2024 23:47
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lol this is the one thread that makes me like wow. glad i dont have to deal with that poo poo.
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Feb 20, 2024 23:48
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We got the first shipment using my revised process. My estimate was a whopping 63 dollars off. It's a 19700$ cost and I've got a variance of .3% They came back with "but this estimate doesn't include [normal operating costs we don't like having to label as "operating costs" so we want to allocate them to individual widgets we sell]. They think I'm joking when I told them they needed to hire 2 people full time to pull every outgoing order and break down the freight and handling costs by unit. I'm wasted here. No one appreciates this absolute spaghetti excel code I used to make this thing work. Meanwhile they're having an annual meeting Friday. I don't know what bullshit their gonna spout but I see they spent 90$ on 4 different kinds of noisemakers for the crowd.
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Feb 21, 2024 00:23
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