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George H.W. oval office posted:We just got our E&Y security assessment that was ordered by our PE backers and it is shittier and less comprehensive than the one we got for free from some MSP that is trying to get our business. God consulting is such a scam lol Well obviously you’re going to give your business to the MSP that has demonstrated that they will give a higher quality product for less money than the company that’s just coasting on a name brand right? Hahahahaha
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Feb 28, 2024 18:30
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Defenestrategy posted:I'm being forced to learn terraform and AWS at the same time. Boss wants us to basically make this KASM deployment https://github.com/kasmtech/terraform/tree/develop/aws/standard, is there an easy way to calculate what the cost of running this deployment is? I have a 60$ lab budget help goon friends. https://www.infracost.io/ can scan your TF and give you a cost estimate.
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Feb 28, 2024 18:36
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xsf421 posted:https://www.infracost.io/ can scan your TF and give you a cost estimate. Sweet, this looks like exactly what I want. Thanks!
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Feb 28, 2024 19:29
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good news: we're moving off of network drives over a VPN for an all-remote company bad news: my idiot boss is handling the process good news: we've started with the first part loving typical news: "it's read-only, send a ticket to the helpdesk for any file changes" I'm not sure how often I can say "we do not have the person-power to do our job" until it sinks in, but this loving woman has never met a process she didn't want to do by hand for no good reason. God forbid we let people edit files on a locked-down share the DEI stuff has also been very frustrating, had to take it over last minute this morning and then nobody showed up, which was honestly worse than having too many people show up. really makes me feel like I'm making a difference on the committee.
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Feb 28, 2024 21:39
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Submarine Sandpaper posted:The big 4 really is nothing but grift And at the same time they're absolutely the goal for companies to be in terms of size and notoriety.
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Feb 28, 2024 22:35
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Folks, need some career advice. Been doing your standard IT for 20 years now with network admin under my belt for the last 10 of that. Current job is fine but for reasons I'd rather not get into I'm jumping ship within the next 2 years. Unfortunately I'm in the gulf south and job options are slim and moving is not an option. Instead, I think my best route is to broaden my skills as I feel like I'm at the ceiling here and learning opportunities are disappearing. Current job is not quite a MSP but it's not far off from one, 100+ site WAN. Currently I do most of the network install and management (cisco/meraki, HP enterprise, ubiquiti), voip (3CX), minimal firewall work (checkpoint), some VMware, and less and less now dealing with end user support or local server/desktop stuff. So my questions are, what would my current skillset translate best to at this point? I know that's a fairly broad question, but I'm assuming cloud compute is probably the easiest direction for me to go in, leaning towards cloud network engineer. Also, what are some learning resources that are recommended to get me started on this path?
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Feb 29, 2024 15:11
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Nuclearmonkee posted:If they don't sell it, I assume they'll strip it to the bone then fold it into Broadcom's amazing security product everyone likes, Symantec.
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Feb 29, 2024 18:19
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couldcareless posted:Folks, need some career advice. Been doing your standard IT for 20 years now with network admin under my belt for the last 10 of that. Current job is fine but for reasons I'd rather not get into I'm jumping ship within the next 2 years. The current ecosystem is developers having way more autonomy than they've ever had, being responsible for all kinds of poo poo, every subject matter expert around them is telling them that everything they don't know is critically important, and they don't know who to even believe, much less how to get good at the real top priorities. If you can make a dent in that problem in a big company, you're writing your own paycheck, even in this economy.
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Feb 29, 2024 18:25
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CEO is having ghost keyboard inputs when she signs in. I read thru the logs and noticed "USB app control" having errors around that time. After a quick googlin' turns out it's related to Brother's bloatware. I tell the CEO I'd like to remove the software for the Brother printer after looking at the logs, and that I'll run a few other checks (sfc and antivirus) to be on the safe side. Ladies, enbies, and gentlemen, my boss: "The Brother is probably the software for her printer" Thanks boss!
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Feb 29, 2024 19:12
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tokin opposition posted:CEO is having ghost keyboard inputs when she signs in. I read thru the logs and noticed "USB app control" having errors around that time. After a quick googlin' turns out it's related to Brother's bloatware. I tell the CEO I'd like to remove the software for the Brother printer after looking at the logs, and that I'll run a few other checks (sfc and antivirus) to be on the safe side.
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Feb 29, 2024 19:40
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Does your boss find out about this stuff because you're telling them, or are they micromanaging your interactions by insisting they get copied on messages to the CEO, or do they sit and stare at your ticket updates all day instead of doing their own work? If possible I'd just keep them entirely out of the loop if you know their contribution is going to be either insisting that you're wrong, or saying a bunch of obvious stuff that could have remained unspoken.
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Feb 29, 2024 19:47
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Thanks Ants posted:Does your boss find out about this stuff because you're telling them, or are they micromanaging your interactions by insisting they get copied on messages to the CEO, or do they sit and stare at your ticket updates all day instead of doing their own work? The last one, she just looks at the tickets constantly and jumps in at random. She somehow still misses the tickets I explicitly send up to her*. It's been helpful recently, since my coworker has been out for two months, which means I've been the only person actually on the help desk for all that time. * Because I'm not allowed to actually change anything beyond stuff like delegates on mailboxes or updating titles. So stuff like "can I use this free, web 1.0 pictonary website for a team building exercise" all needs her approval. If I sound like I badly need a drink it's because I do.
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Feb 29, 2024 20:48
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My boss is generally great but he really likes to reply to new incoming tickets via the email notification he gets, which means he doesn't actually look at the ticket dashboard to see if someone (me) has already replied to and closed it. So someone will send in a ticket asking to fix X common known problem, I send them Y solution 5 minutes later and close the ticket, then 20 minutes after that he'll reply and send them the same solution
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Feb 29, 2024 21:04
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johnny park posted:My boss is generally great but he really likes to reply to new incoming tickets via the email notification he gets, which means he doesn't actually look at the ticket dashboard to see if someone (me) has already replied to and closed it. So someone will send in a ticket asking to fix X common known problem, I send them Y solution 5 minutes later and close the ticket, then 20 minutes after that he'll reply and send them the same solution he padding his ticket stats
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Mar 1, 2024 00:43
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just double checking because this poo poo is wearing on me, is this kind of thing common in the industry? should i just assume my coworkers are going to be Like This everywhere I go? and why the gently caress haven't I gotten a callback already
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Mar 1, 2024 01:14
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No it’s not normal
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Mar 1, 2024 01:15
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It's a lot of stupid all over. I deal with what most would consider some of the best in the industry and it's still dumb. But it's not as bad as you seem to be experiencing. That place sounds extra special.
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Mar 1, 2024 02:45
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I don't think I've ever had a boss look at tickets unless a complaint is escalated
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Mar 1, 2024 03:12
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Submarine Sandpaper posted:I don't think I've ever had a boss look at tickets unless a complaint is escalated I thought part of becoming a boss was you got to stop looking at ticket, why would anyone want to look at tickets if they didnt have to.
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Mar 1, 2024 03:19
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I think my boss misses doing real work because they'll spend more time in slack detailing how to do it than it would to just do the ticket. It's not a micromanaging thing either, just loves getting involved.
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Mar 1, 2024 03:43
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I'm not even a boss and I don't look at tickets
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Mar 1, 2024 03:59
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Every day I work here I look less and less at the tickets Thanks goons, I think I'm just a tiny bit burnt the gently caress out
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Mar 1, 2024 04:12
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If it makes you feel better, I am too. I wish I was better at not being burnt out, but I'm pretty sure I've somehow been burnt out for a decade and yet somehow this week feels particularly bad. It used to be that I could just focus on work and that was it's own set of burn out, but these days I just have such a long list of boring poo poo to do at work and such a long list of boring poo poo to do at home and I just want to say gently caress it all, smoke weed, and play video games.
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Mar 1, 2024 04:32
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Fake a positive Covid test and stay home for 5 days.
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Mar 1, 2024 04:33
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I like that suggestion.
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Mar 1, 2024 04:41
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Internet Explorer posted:If it makes you feel better, I am too. I wish I was better at not being burnt out, but I'm pretty sure I've somehow been burnt out for a decade and yet somehow this week feels particularly bad. It used to be that I could just focus on work and that was it's own set of burn out, but these days I just have such a long list of boring poo poo to do at work and such a long list of boring poo poo to do at home and I just want to say gently caress it all, smoke weed, and play video games. I only get the burnout feeling when I’m stuck in idiot politics/meetings land or am dealing with the results of other people’s terrible decisions. I still enjoy solving complex technology puzzles and fitting things together so they do cool stuff. Still feel a sense of accomplishment every time we start a new factory and it starts spitting 2x4s out the end to go make houses. That part is still fun to me 20 years in somehow, even with all the bullshit all around it.
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Mar 1, 2024 04:45
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Nuclearmonkee posted:dealing with the results of other people’s terrible decisions. Oh hey look it's my entire job She gave a presentation on the SharePoint rollout to the ops team and it went so poorly I stepped in because otherwise I'd be cringing too hard to keep a straight face. And yes, it's obligatory camera on because the COO forces people to pretend to be her friend.
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Mar 1, 2024 04:53
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couldcareless posted:Folks, need some career advice. Been doing your standard IT for 20 years now with network admin under my belt for the last 10 of that. Current job is fine but for reasons I'd rather not get into I'm jumping ship within the next 2 years. If you actually Know How Networking Works you've got a solid gold skill set. I can count on one hand the number of junior and senior systems engineers and admin (including network admin) who can actually like plan the subnets of an enterprise network. Once you get into Azure stuff that gets way more important, as a bunch of little pieces of the network become their own objects and can totally gently caress up your deployment if you take defaults. My advice is to start doing the azure certs and working your network knowledge into understanding how it translates, you'll be infinitely employable. For an example, my company acquired another who had reasonably robust IT infra. Like good backups, security was mostly on point, good monitoring. Their Azure tenant was a nightmare. Whoever was doing the setup had bare minimum azure knowledge and absolutely zero practical networking knowledge. When you make a new network in azure using the wizard it defaults to 10.0.0.0/8, which is fine if you're a tiny company doing a one off or a student experimenting. It causes some conflict issues when you're trying to integrate it as part of an enterprise network. Whoever setup this tenant took the defaults on everything because they didn't know what they were doing and used the wizard, so it's an entire clusterfuck that I have to iron out and fundamentally redesign before I migrate it to our tenant.
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Mar 1, 2024 06:16
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Silly Newbie posted:For an example, my company acquired another who had reasonably robust IT infra. Like good backups, security was mostly on point, good monitoring. Their Azure tenant was a nightmare. Whoever was doing the setup had bare minimum azure knowledge and absolutely zero practical networking knowledge. When you make a new network in azure using the wizard it defaults to 10.0.0.0/8, which is fine if you're a tiny company doing a one off or a student experimenting. It causes some conflict issues when you're trying to integrate it as part of an enterprise network. Whoever setup this tenant took the defaults on everything because they didn't know what they were doing and used the wizard, so it's an entire clusterfuck that I have to iron out and fundamentally redesign before I migrate it to our tenant. Just switch to IPv6 bingo bongo so easy why not done 
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Mar 1, 2024 06:28
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It's time for domnets and switchnets to have their time to shine
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Mar 1, 2024 06:40
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Nuclearmonkee posted:I only get the burnout feeling when I’m stuck in idiot politics/meetings land or am dealing with the results of other people’s terrible decisions. I still enjoy solving complex technology puzzles and fitting things together so they do cool stuff. Hear, hear.
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Mar 1, 2024 08:36
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tokin opposition posted:It's time for domnets and switchnets to have their time to shine And all of them in fishnets.
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Mar 1, 2024 08:49
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Silly Newbie posted:If you actually Know How Networking Works you've got a solid gold skill set. I can count on one hand the number of junior and senior systems engineers and admin (including network admin) who can actually like plan the subnets of an enterprise network. Once you get into Azure stuff that gets way more important, as a bunch of little pieces of the network become their own objects and can totally gently caress up your deployment if you take defaults. My advice is to start doing the azure certs and working your network knowledge into understanding how it translates, you'll be infinitely employable.
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Mar 1, 2024 13:31
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tokin opposition posted:Oh hey look it's my entire job Please tell me it’s SharePoint Online and not on-prem Going by your posts ITT, your boss is never going to understand Sharepoint so be proactive in giving as much responsibility for maintenance away as possible. It can consume your work life otherwise
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Mar 1, 2024 14:21
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chin up everything sucks posted:And all of them in fishnets. usually
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Mar 1, 2024 15:41
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Silly Newbie posted:If you actually Know How Networking Works you've got a solid gold skill set. This is truth if you work in infrastructure. Network and security knowledge are universally applicable in enterprise if you’re at a senior level. Every SDN micro segmentation solution and cloud tenant setup requires you have at least CCNA level knowledge of how poo poo works to avoid royally screwing it up. If you are actually in the guts of the stuff, more advanced knowledge of other networky stuff like routing, (every loving thing is peering to BGP these days) is invaluable, particularly when it breaks or some piece isn’t working right.
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Mar 1, 2024 16:38
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Nuclearmonkee posted:This is truth if you work in infrastructure. Network and security knowledge are universally applicable in enterprise if you’re at a senior level. Every SDN micro segmentation solution and cloud tenant setup requires you have at least CCNA level knowledge of how poo poo works to avoid royally screwing it up. If you are actually in the guts of the stuff, more advanced knowledge of other networky stuff like routing, (every loving thing is peering to BGP these days) is invaluable, particularly when it breaks or some piece isn’t working right. Ehhhh honestly 80% of it is literally just knowing how network routes work. the cloud providers abstract almost everything else interesting away from you. Even the BGP peering for site to site stuff isn’t that complex, if only because all the hyperscalers have very clear, very simple setup steps, with very few knobs to turn. weirdly for such a simple concept (have a cidr and a next hop), routing somehow turns off so many people’s brains. The other 20% of it is peering VPCs or using private endpoints/service lattice/private services. Azure easily has the best UX for that - GCP’s in particular is bizarrely confusing.
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Mar 1, 2024 16:45
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Cat Army
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IP packet fragmentation will still find a way to ruin your day if DNS or routing doesn't. There are so many exciting way to run into wild problems in networking, and so few people know how it all works (and absolutely noboy really knows how packet fragmentation works).
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Mar 1, 2024 16:50
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I had to explain how subnets work to an automation engineer today. He wanted me to check the firewall for traffic between two IP's in the same subnet 
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Mar 1, 2024 16:53
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Wibla posted:I had to explain how subnets work to an automation engineer today. He wanted me to check the firewall for traffic between two IP's in the same subnet I mean could be a Windows firewall causing traffic issues.
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Mar 1, 2024 16:53
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