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Thanks Ants posted:MS Planner is absolutely not suitable for managing projects in. It's like 20% of an Asana which also isn't great for project management, and I think you'd struggle to get anybody using it if it wasn't 'free'. Yeah, I used it in my last job since the project managers were absolutely wedded to using excel for issue tracking and the company absolutely refused to buy or approve anything that wasn't included by default in their 365 subscription. It worked OK for managing issues in our small team in a kanban format, but there were really too many to manage like that and it doesn't offer anything else. Plus you really miss the flexible formatting/attachments in comments from Jira, the ability to link issues together, tag people, and a million other things. Real minimum viable product vibes. We also couldn't get project management on board at all so we were left with their massive excel sheet AND our kanban board. loving mess all round
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Apr 7, 2024 12:08
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Thanks Ants posted:Like the post above yours says, Apple have an image they have created and will seek to maintain at all costs, about being inclusive as long as you can afford their products, caring about the environment while making their things impossible to maintain etc. - they aren't going to risk any of that for half a second when the alternative is to just fire someone and perhaps spend a few thousand dollars on lawyers to intimidate that party into never thinking about taking their case as far as a courtroom. Maybe I'm off base but for a company like Apple - that's deeply embedded in art and has their own movie studio, I expected a bit more level headed response?
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Apr 7, 2024 12:47
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If you're a VP of a company where you make bank, you probably shouldn't say being a miscreant is your job. Saying the quiet part loud will always get you fired, especially if you're in the club. Doesn't matter if it's a joke and your companion is high AF downing a dog.
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Apr 7, 2024 12:56
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Gucci Loafers posted:https://x.com/axios/status/1575591755009097729 hot take here: if you're making $AppleVP money, don't touch the poop 
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Apr 7, 2024 13:58
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SlowBloke posted:Big corpos will happily fire their best staffers once the optics on keeping them will create marketing troubles. Especially on firms that do figurative stunts on inclusivity like Apple. I’m kinda torn because obv a corporation is usually banking on inclusion to increase the number of potential customers. What would a sincere push for inclusivity look like from a corporation the size of Apple? Is any form of sincerity possible when you’re that size?
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Apr 7, 2024 13:58
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I'll do you one better, there is no honest bid for diversity or inclusiveness or ____ in a public or private equity controlled company.
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Apr 7, 2024 14:01
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tehinternet posted:What would a sincere push for inclusivity look like from a corporation the size of Apple? Is any form of sincerity possible when you’re that size? Push to increase the corporate tax rate back up to something above replacement/maintenance rate for our crumbling infrastructure and collapsing education system. Lobbying to pass a concrete, blanket civil rights amendment like the ERA so we can stop quibbling about who gets to be a real person and who has to be a second-rate citizen in this country. Advocating for extremely pro-business and simultaneously pro-labor systems like universal healthcare and any of the cost management and negotiation practices used by the rest of the developed world. Revocation of '90s era salary cap legislation that pushed corporations to compensate executives and managers with shares rather than cash, resulting in an economy that rewards quarterly short-term planning over long-term decision making that would be better aligned with our national interests.
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Apr 7, 2024 14:05
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basically all of the things the executives of modern corporations will absolutely refuse to do, despite the fact that in the long run all of these things would benefit domestic business significantly
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Apr 7, 2024 14:11
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Yeah, employers don't want universal healthcare even if it reduces their costs because it would remove a huge barrier that keeps people turning up to poo poo jobs
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Apr 7, 2024 14:25
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tehinternet posted:I’m kinda torn because obv a corporation is usually banking on inclusion to increase the number of potential customers. Corporate inclusivity seems to start and end with the concept of ‘I can see different identity groups represented in this organisation’. So genuine sincerity even by that (lacklustre) standard would logically involve the senior leadership team having a similar demographic makeup to the company at large or of the country it’s headquartered in. Most organisations fail at even this, which should tell you how sincere a desire this is at a structural level.
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Apr 7, 2024 14:43
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https://cmd.ms Incredible.
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Apr 7, 2024 15:20
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First working week at New Job (employed by MSP, working as Help Desk at a ~1000 employee company) over, and I'm not yet sure how to feel about things. I have no access to tools/resources yet, so I'm just passing time and reading up on Microsoft Learn a little, as well as shadowing sometimes. The processes I'm aware of feel inefficient, such as imaging devices via a USB drive/network connection, rather than via InTune/Autopilot, and then doing programs/settings manually ("run whatever.msi, select option xyz" and "go to Settings, pick whatever option for ABC" etc) There was a 2hr meeting on Friday during which a significant chunk of time was dedicated to an announcement the IT dept will make about us averting a data leak (someone called us claiming they were some higher-up, asking us to zoom etc, nothing super notable in terms of attempt). I dunno, I feel it's too early for me to start pointing things out, but I'm also not sure how much I'm learning/going to learn. Edit to clarify: This stuff is all at the ~1000 emp. company, I've had minimal "inside time" at the MSP itself, and it came from a source that wouldn't recommend it if it sucked (the plan is for me to learn and be internal to them, they have provisions for certs and other teams etc) Serperoth fucked around with this message at 15:53 on Apr 7, 2024 |
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Apr 7, 2024 15:32
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sounds very much like my first couple weeks at an MSP i stayed about 4 months before they laid off a bunch of people
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Apr 7, 2024 15:48
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Serperoth posted:First working week at New Job (employed by MSP, working as Help Desk at a ~1000 employee company) over, and I'm not yet sure how to feel about things. Sounds like my place when I started, obviously wait and see but it might not be the worst idea to start thinking of ways to pitch improvements in app deployment to other people.
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Apr 7, 2024 17:40
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Potato Salad posted:Push to increase the corporate tax rate back up to something above replacement/maintenance rate for our crumbling infrastructure and collapsing education system. Lobbying to pass a concrete, blanket civil rights amendment like the ERA so we can stop quibbling about who gets to be a real person and who has to be a second-rate citizen in this country. Advocating for extremely pro-business and simultaneously pro-labor systems like universal healthcare and any of the cost management and negotiation practices used by the rest of the developed world. Revocation of '90s era salary cap legislation that pushed corporations to compensate executives and managers with shares rather than cash, resulting in an economy that rewards quarterly short-term planning over long-term decision making that would be better aligned with our national interests. Or just bring back the guillotine and do homosexual communism . We don't need billionaires and capitalism itself is inefficient and cruel by design. You can't meet in the middle psychopaths that can and do decide that having more money is worth the social deaths of millions.
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Apr 7, 2024 17:43
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Considering an MSP only really makes money by outbidding other MSPs to get a contract for however many years before the client goes back out and moves to the cheapest bidder the next time around, how are they making money if the processes are all manual?
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Apr 7, 2024 18:00
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underpaying a shitton
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Apr 7, 2024 18:13
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Per hour instead of per task
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Apr 7, 2024 19:00
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The first thing to point out to the company should be that a company with 1000 employees paying an MSP for a dedicated helpdesk employee is just pissing away money. I can’t begin to fathom how much they are charging for you and unlike a contractor they can’t just cut the cost whenever.
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Apr 7, 2024 19:11
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Potato Salad posted:Push to increase the corporate tax rate back up to something above replacement/maintenance rate for our crumbling infrastructure and collapsing education system. Lobbying to pass a concrete, blanket civil rights amendment like the ERA so we can stop quibbling about who gets to be a real person and who has to be a second-rate citizen in this country. Advocating for extremely pro-business and simultaneously pro-labor systems like universal healthcare and any of the cost management and negotiation practices used by the rest of the developed world. Revocation of '90s era salary cap legislation that pushed corporations to compensate executives and managers with shares rather than cash, resulting in an economy that rewards quarterly short-term planning over long-term decision making that would be better aligned with our national interests. 1. I apologize for the derail 2. This is a great post
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Apr 7, 2024 21:23
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tokin opposition posted:Sounds like my place when I started, obviously wait and see but it might not be the worst idea to start thinking of ways to pitch improvements in app deployment to other people. Just ask why don't we ____ We're stuck without autopilot for now due to some VDI stuff when our stores were designed
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Apr 7, 2024 22:09
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tehinternet posted:1. I apologize for the derail My personal opinion on these kind of derails is that they're perfectly fine as long as they don't go on for pages and pages and people aren't dicks to each other. I think most IT folks could use a little more political awareness. As for my contribution, I think those are perfectly fine goals. Although "better aligned with our national interests" did make me cringe a little. I think the real question is, how do you make Apple do/support those things. While guillotines and homosexual communism would be nice, I'm more of the labor organizing and a militant labor movement type. What pushed me over from being a "progressive" or "social democrat" to a socialist is the fact that if you look throughout history every time we've won concessions from the capitalist/ruling class, they always use what power we allow them to keep to eventually roll back those gains. Using Apple as our example, the only time I will have any level of confidence that Apple would do the right things for our society is when it is 100% owned by the workers. Apple as a worker owned co-op is a far enough away goal for me. IMO, we can decide what comes next once we're a little closer to that. Internet Explorer fucked around with this message at 22:23 on Apr 7, 2024 |
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Apr 7, 2024 22:21
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Bunch of commies in this thread
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Apr 7, 2024 22:44
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Looking at what people do to get rich in IT would make anyone into a communist.
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Apr 7, 2024 22:49
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Am I going to have to dig out my copy of The Fountainhead and start hitting people in this thread with it 
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Apr 7, 2024 22:53
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digitalist posted:Am I going to have to dig out my copy of The Fountainhead and start hitting people in this thread with it Burning it would be a better use of a Ayn Rand book.
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Apr 7, 2024 23:14
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CommieGIR posted:Burning it would be a better use of a Ayn Rand book. Only if you need the warmth. Otherwise, having a good supply of emergency toilet paper on hand is never a bad idea.
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Apr 8, 2024 01:34
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Internet Explorer posted:My personal opinion on these kind of derails is that they're perfectly fine as long as they don't go on for pages and pages and people aren't dicks to each other. I think most IT folks could use a little more political awareness. Agreed. But this world is so confusing to me sometimes. Once I get back into corporate IT World what do I say when the interns want to go to the Titled Kilt for lunch? Or is that too much? 
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Apr 8, 2024 01:36
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Zorak of Michigan posted:Looking at what people do to get rich in IT would make anyone into a communist. To this point: I’ve had to sink 200+ hours into a project because an executive misread “$1.5M program” as “$1.5M savings.” So I’ve been automating data entry into a legacy system that will be dead (full on dead not just EOL) on 12/31. My labor alone will cost twice what the automation will save in the four months or so it will be active. tl;dr: couldn’t agree more with your post, executives are worthless
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Apr 8, 2024 02:58
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They're not worthless They're an excellent source of calories
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Apr 8, 2024 04:50
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inchworm posted:sounds very much like my first couple weeks at an MSP I'm not worried about the time, at the MSP tbh, it seems like a stable place, my concerns are more with the client company's processes. tokin opposition posted:Sounds like my place when I started, obviously wait and see but it might not be the worst idea to start thinking of ways to pitch improvements in app deployment to other people. That's what I'm thinking, I want to see how things are first, and then see if I can throw some ideas in. I'm all for slacking, but being efficient will let us slack a whole lot more you know.  Thanks Ants posted:Considering an MSP only really makes money by outbidding other MSPs to get a contract for however many years before the client goes back out and moves to the cheapest bidder the next time around, how are they making money if the processes are all manual? I suspect it's more that us MSP guys are doing what the company wants, rather than just cheaping out. I'm employed by the MSP anyway so it's not much of my business. Cyks posted:The first thing to point out to the company should be that a company with 1000 employees paying an MSP for a dedicated helpdesk employee is just pissing away money. Yeah, at that many people a dedicated IT would make more sense I guess? Not sure how much the MSP gets paid for each of us, but I get paid the same as old job (salary rather than hourly tho, and indefinite contract rather than X months) Submarine Sandpaper posted:Just ask why don't we ____ That's true, some stuff probably needs to be manual anyway, but even with my limited practical knowledge, I'm certain there's a better way to change the power settings than going to Settings/Control Panel, since we're already paying for Intune and all that stuff.
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Apr 8, 2024 05:43
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Cyks posted:The first thing to point out to the company should be that a company with 1000 employees paying an MSP for a dedicated helpdesk employee is just pissing away money. Wait... what? It totally depends on the company, their business and the level of technology utilized. Sometimes, it's incredibly attractive to outsource the T1/T2 helpdesk while the company has a few senior staff to handle the big stuff. Or sometimes it's even flipped where is just an IT Manager but everything is just outsourced. It really, really depends.
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Apr 8, 2024 06:01
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Lol we also did the power settings in control panel thing I'm getting suspicious we work at the same place :p
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Apr 8, 2024 06:01
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Gucci Loafers posted:Wait... what? It totally depends on the company, their business and the level of technology utilized. Sometimes, it's incredibly attractive to outsource the T1/T2 helpdesk while the company has a few senior staff to handle the big stuff. Or sometimes it's even flipped where is just an IT Manager but everything is just outsourced. Our manager works for the company, the ones below him (so the person I report to, and us helpdesk folks) are at the MSP, yeah. tokin opposition posted:Lol we also did the power settings in control panel thing I'm getting suspicious we work at the same place :p I doubt it, the only girl here is the intern who doesn't do helpdesk stuff
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Apr 8, 2024 06:09
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Serperoth posted:Our manager works for the company, the ones below him (so the person I report to, and us helpdesk folks) are at the MSP, yeah. Only guy here is the temp, maybe some kind of parallel dimension?
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Apr 8, 2024 07:01
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tokin opposition posted:Only guy here is the temp, maybe some kind of parallel dimension? If your companies merge the universe collapses
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Apr 8, 2024 11:08
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Gucci Loafers posted:Wait... what? It totally depends on the company, their business and the level of technology utilized. Sometimes, it's incredibly attractive to outsource the T1/T2 helpdesk while the company has a few senior staff to handle the big stuff. Or sometimes it's even flipped where is just an IT Manager but everything is just outsourced. Most of the time when outsourcing helpdesk it’s to a pool of employees who provide support to multiple different companies though. If the MSP has a specific employee that’s 40 hours dedicated to just one company I can’t see how that would be cheaper or better for the company than having that employee internal to them. I get why the MSP wants it that way (they make money off the employee and they get to limit access to IT resources to the company). Also I wasn’t seriously recommending suggesting to say that to the company. Cyks fucked around with this message at 12:15 on Apr 8, 2024 |
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Apr 8, 2024 12:00
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Cyks posted:Most of the time when outsourcing helpdesk it’s to a pool of employees who provide support to multiple different companies though. If the MSP has a specific employee that’s 40 hours dedicated to just one company I can’t see how that would be cheaper or better for the company than having that employee internal to them. Why not? There's management, HR, etc. and potentially tons of overhead. Sometimes you just need tech to run and it's easy for a company to literally just hire another one.
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Apr 8, 2024 12:17
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Gucci Loafers posted:Why not? There's management, HR, etc. and potentially tons of overhead. Sometimes you just need tech to run and it's easy for a company to literally just hire another one.
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Apr 8, 2024 13:18
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I had a long rear end meeting today with the person I directly report to at the company, it seemed pretty positive, regarding their processes etc. Hopefully we can shape up a little, our user satisfaction is very high, but process following doesn't seem particularly good, I think my first project will be actually getting down our procedures properly. Anyone know any tools that can be an interlinked knowledge base btw? My big familiarity has been with Apple's stuff, but I could do something with Notion too, as a wiki, or MS Loop since that seems similar? Current plan has mentioned SharePoint which I'm not familiar with ilkhan posted:It also gets them (theoretically) a pool of employees who are familiar with their systems in case that one employee goes on vacation or takes off. That's how I'm starting, actually. Getting ready to fill in for people on holiday etc, then theoretically if someone leaves, I can slot in (although I hope to be internal to the MSP rather than that).
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Apr 8, 2024 16:11
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