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Incidents > problems is probably the best reason to separate the two.
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Apr 11, 2022 16:21
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| # ? Jun 9, 2024 04:26 |
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Salesforce, WHY CAN"T I EVER loving ESCAPE YOU. In every org, someone figures out I know the most minimal amount of information about salesforce and salesforce security. In every org, I get sucked into it like a black hole just formed under my feet. This past time, I didn't even say the word salesforce. Someone (the person who got me the job) narc'd on me. 
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Apr 11, 2022 16:27
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Sickening posted:Salesforce, WHY CAN"T I EVER loving ESCAPE YOU. More importantly, how is your new CISO?
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Apr 11, 2022 16:44
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They had Salesforce at my last job but it was barely used and ultimately abandoned. They have it at my new job and the person responsible for it quit a few months ago so I had to roll up my sleeves and figure out the basics. It seems to have all the pitfalls of a web-based database and few advantages. There's alot of old-fashioned interface design, weird and inconsistent calc field syntax, clumsy layout tools... 
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Apr 11, 2022 16:50
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Hughmoris posted:More importantly, how is your new CISO? He is much like every CISO of a public traded company I have ever known. He only gives a poo poo about ticket queue metrics (for the soc and other groups who do tickets) and normal infosec bullshit. He is maybe the easiest CISO I have ever worked for and the department hasn't had a single person leave in 6 years despite having 100+ infosec employees.
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Apr 11, 2022 16:51
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Sickening posted:the department hasn't had a single person leave in 6 years despite having 100+ infosec employees. 
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Apr 11, 2022 17:28
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Cao Ni Ma posted:My dream job would be some sort of amalgamation where you do like 50% customer support, 25% system admin and 25% security work and actually get paid well to do it. George H.W. oval office posted:I think you’re right on the customer support roles. It sounds like being a AWS TAM is exactly what your dream job is. Some sort of advanced customer support that requires the technology chops. This is correct. The funny thing about being a TAM, and what separates the good TAMs from the great TAMs, is that a great TAM recognizes that at the end of the day the interactions between people are what make the world go 'round. There are plenty of technical experts who can python the poo poo out of a Lambda function, but put those folk in front of a customer and it's beep boop your algorithm does not compute. What makes a TAM a great TAM is the ability to earn trust. When it's three AM and shits on fire yo, you want a TAM on the end of the line that is empathetic, sympathetic, cool and collected: "Hey $customer, man it sucks that you are hard down and I bet you are getting all kinds of poo poo from your bosses to get things up as fast as possible. Let me marshal all the mighty AWS resources together to get you back up and running as soon as possible." Then you go tech the poo poo out of things. BaseballPCHiker posted:I think I'd like to work for AWS one day? At AWS you'll work with some of the smartest people on the planet (let me tell you sometime about the time I interviewed a literal rocket scientist for a networking role here!). But your customers will still be idiots and you'll still have to have the Security Group Talk with them at least once a year. Cao Ni Ma posted:That sounds exactly what I would think of as my dream job. Definitely will try to train into it later down the road. Don't wait. Start applying for jobs now and, assuming you get to the phone screen stage, you'll get direct and actionable feedback and an invitation to try again in 6-9 months. I applied for nineteen jobs to land a role (java developer? HR manager? wtf?). Rather than finding it desperate, they loved my enthusiasm and drive for working at AWS. SubjectVerbObject posted:My company does not do much with AWS, but they have been poaching people from us. Not really front line support, but more people who were high level customer focused problem solvers. I am guessing that for the right person they will throw a lot of training their way. AWS is looking for individuals with the right TAM instincts. Prove that you have those and we'll train the poo poo out of you, believe me.
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Apr 11, 2022 17:39
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Agrikk posted:AWS is looking for individuals with the right TAM instincts. Prove that you have those and we'll train the poo poo out of you, believe me. Man you're tempting me to go back to being a TAM. I really like that part of my job and hate the parts of my job that are "everything is hosed plz fix also this better not affect your sprint metrics." But that's down to idiot customers looking at a $250/hr consulting rate and thinking "yes this person is clearly a DBA that is what they should be doing all day" and then they complain about my rates constantly 
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Apr 11, 2022 18:01
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Sickening posted:He is maybe the easiest CISO I have ever worked for and the department hasn't had a single person leave in 6 years despite having 100+ infosec employees. Are they hiring? 
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Apr 11, 2022 18:11
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Agrikk posted:This is correct. The funny thing about being a TAM, and what separates the good TAMs from the great TAMs, is that a great TAM recognizes that at the end of the day the interactions between people are what make the world go 'round. There are plenty of technical experts who can python the poo poo out of a Lambda function, but put those folk in front of a customer and it's beep boop your algorithm does not compute. What makes a TAM a great TAM is the ability to earn trust. When it's three AM and shits on fire yo, you want a TAM on the end of the line that is empathetic, sympathetic, cool and collected: "Hey $customer, man it sucks that you are hard down and I bet you are getting all kinds of poo poo from your bosses to get things up as fast as possible. Let me marshal all the mighty AWS resources together to get you back up and running as soon as possible." This is the way. My job is 1/3 sympathy, bad jokes and dog talk, 1/3 interpreting and explaining the technology, and 1/3 fixing the technology.
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Apr 11, 2022 18:15
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Sickening posted:He is maybe the easiest CISO I have ever worked for and the department hasn't had a single person leave in 6 years despite having 100+ infosec employees. I would bet money this is impossible
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Apr 11, 2022 18:27
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i am a moron posted:I would bet money this is impossible IDK, you can make REALLY strong shackles with modern metallurgy.
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Apr 11, 2022 19:07
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i am a moron posted:I would bet money this is impossible So far it seems legit. They are really big on making sure comp is up to date and apparently have for a long time. They appear to shackle people with money and that seems to work.
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Apr 11, 2022 19:19
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Sickening posted:So far it seems legit. They are really big on making sure comp is up to date and apparently have for a long time. They appear to shackle people with money and that seems to work. I see it is your turn in the dream pod.
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Apr 11, 2022 19:20
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It's been Sickening's turn like 10 times now and then a month later we get some wacky amazing story and it all blows up.
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Apr 11, 2022 19:34
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Internet Explorer posted:It's been Sickening's turn like 10 times now and then a month later we get some wacky amazing story and it all blows up. ARE YOU NOT ENTERTAINED
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Apr 11, 2022 19:49
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Dandywalken posted:Today I learned Juniper and Force10 switches have different CLI's vs Cisco ones. My knowledge is useless!!! JunOS is great if for no other reason than commit confirm 5 which might save you a walk of shame to reboot the switch Just wait till you use something like Arista that is close, but not quite, Cisco CLI. Sitting there wondering why this command won't work only to realize it's sightly different for some reason.
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Apr 11, 2022 20:02
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Junos lets you do a 'replace pattern' on the config as well 
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Apr 11, 2022 20:05
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Internet Explorer posted:It's been Sickening's turn like 10 times now and then a month later we get some wacky amazing story and it all blows up. Nah, this one is going to be different, I can feel it. All 3 of my jobs a good jobs at the moment and life is good.
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Apr 11, 2022 20:36
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I've been asked to do more project management and step away from day to day customer interactions. I am happy with the work but it really feels like I'm doing nothing. I guess the hustle of working helpdesk for so long has me thinking that "idle time = no work and I'm going to get fired". I was given this task because I've already shown that I can lead a project and keep everyone organized. That part is actually pretty easy for me because if you think about it, working a trouble ticket is kind of a mini project in a way. I know others have said that once they moved up, the tasks became fewer and there was just more responsibility. Remind me of this when I have 4 projects on the go and pulling my hair out.
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Apr 11, 2022 20:40
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My boss's boss just got a new boss, newly created position. It's the new CTO's buddy who has been "consulting" for us since the new CTO got here. This should be good.
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Apr 11, 2022 22:36
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Internet Explorer posted:My boss's boss just got a new boss, newly created position. It's the new CTO's buddy who has been "consulting" for us since the new CTO got here. This should be good. Since they like cronyism, see if there’s a spot for me anywhere. I finally had to go back to the bar and got Covid 3 weeks in. Passed Sec+, studying for Net+ now
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Apr 11, 2022 23:13
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poo poo man, sorry to hear that. Hope you're feeling better. Good job with Sec+, though. I absolutely would if I had any cachet with our InfoSec team. They don't have any open positions, but I will keep an eye out. There is a Desktop Support position open, but oof. Frankly, this place loving sucks and I have told friends that I wouldn't refer them here unless they were really, really desperate.
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Apr 11, 2022 23:24
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Internet Explorer posted:poo poo man, sorry to hear that. Hope you're feeling better. Good job with Sec+, though. I absolutely would if I had any cachet with our InfoSec team. They don't have any open positions, but I will keep an eye out. There is a Desktop Support position open, but oof. Frankly, this place loving sucks and I have told friends that I wouldn't refer them here unless they were really, really desperate. Lol no worries. I was in the “lucky” category of sick for 3-4 days, lingering cough/shittiness for a week or so, and now almost totally recovered. On the advice of a friend, I’m branching out from just looking for security roles, jr sysadmin and even helpdesk. The whole reason I went back to the bar was to build up a big enough nest egg to be able to take a pay cut if I have to, so I’m gonna stack up cash all summer and then just take anything to get that most recent job on my resume to not say “bartender/bar manager.”
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Apr 12, 2022 00:46
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 I think it's real, just got all the onboarding stuff to fill out, starting new job Monday and buying a boat 2 weeks later; the boat thing is bullshit but the paycheck I get will be very nice. Still have Senior Systems Engineer as my title but the 50% pay bump is going to make it so loving sweet. Also imposter syndrome has definitely set in and I have no clue why the hired me.
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Apr 12, 2022 00:48
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Hell yea.
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Apr 12, 2022 00:54
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MF_James posted:
At first I read this as "this is bullshit they're making me buy a boat" and then I realized that's not what you mean.
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Apr 12, 2022 01:01
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I did it. I finally found a worse recruiter message than that one from a crypto startup that wants to tie NFTs to physical products using "nano-scale diamonds".quote:SUBJECT: "Twitter exec's new startup; already >450k on waitlist" Of note:
It's everything I hate about VCs, startups, and recruiters distilled into a single message.
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Apr 12, 2022 18:16
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BaronVonVaderham posted:The capitalization of "The Founder" got an eyeroll that I'm pretty sure strained a muscle in my face. 
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Apr 12, 2022 18:26
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I'm glad I'm not the only one who thought this (my wife and I are in the middle of season 3 right now...).
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Apr 12, 2022 18:35
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BaronVonVaderham posted:I did it. I finally found a worse recruiter message than that one from a crypto startup that wants to tie NFTs to physical products using "nano-scale diamonds". I learned recently from a recruiter that was 'familiar with my work at $My_Company' that I had all the qualities they look for as a franchisee for a company who franchises high end nail salons. And here I was thinking that all the time I spend biting my nails on conference calls was wasted.
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Apr 12, 2022 18:43
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lol perforce bought puppet.
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Apr 12, 2022 19:06
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Got an email about that yesterday since I work at one of their biggest partners. Perforces products look like a giant pile of poo poo so Puppet should fit right in.
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Apr 12, 2022 19:08
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BaronVonVaderham posted:Their platform recently went viral providing them with an >450k person waitlist This is Truth Social, isn't it?
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Apr 12, 2022 19:27
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Today has been so drat busy but I managed to stay ahead of it and I have everything squared away in time for today's free lunch.
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Apr 12, 2022 19:55
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I’m pretty sure I am getting an offer this week and the worst part is going to be stalling for a last round interview for another role that might pay more. I am so checked out at my current role. Today I followed up on one time sensitive issue and then played Final Fantasy XIV. This is what happens when I get the workload of two engineers and an entire telephony help desk but when I ask how the compensation is changing I get told there is no room in the budget.  Y’all had the budget for the two guys that left.Part of me wants to just quit without giving my two weeks once the time is right but I’ve never done that before. And there are two people in the org I genuinely like and respect who would be the tiniest bit inconvenienced by that (no sarcasm, they are in tertiary disciplines to telephony).
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Apr 12, 2022 20:13
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I know some boomers that got mortally offended any time we had people quit without a two weeks, but the organization would do it to you in a heartbeat and this is the right to work hellscape these idiots wanted so if an employer pissed me off badly enough I’d probably just stop working and wait til the checks stopped cashing. Just quitting with 0 notice would also rule though
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Apr 12, 2022 20:17
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My pile of severance cash finally showed up after I called them out on the way the agreement is written. Dumbasses clearly copy-pasted different sections of legalese and didn't think about how they interact with each other, thought they had 10 business days to send it over (it was really 3). I don't get being petty trying to take as long as you're allowed anyway, I'd want to get it over with and not have to continue interacting with a clearly pissed off now-former-employee.
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Apr 12, 2022 20:29
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I quit without notice, well vacationed my two weeks, and it felt great.
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Apr 12, 2022 20:44
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| # ? Jun 9, 2024 04:26 |
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So I took 2 weeks off after my wife delivered our stillborn child. Company was totally cool with that and their policy says fathers get 6 weeks of leave. I didn't want to not work for 6 weeks especially without actually having a kid at home so I figured I could just bank that time to use later as a treat for my wife and I but they're fighting pretty hard to say I don't actually qualify for it and would instead need to use my banked PTO (which is a whopping 9 hours), bereavement leave, and sick leave if I wanted more time. I'm hoping it's a miscommunication and they didn't think I wanted more time after paternity leave, but I can't seem to get through that I was only gone for 2 weeks and would like to be entitled to the additional 4. I've been at this job for a little over a month and while it's cool and I'm learning a bit, my boss is way too busy and hasn't been able to train as much as he probably should. Like, I'm given entire weeks to set up this app through a Server 2019 instance with IIS and SQL integration. So a lot of twiddling of thumbs. Really wish I was in the mindset to crack down on some more school, but the thought of that right now makes me sick. Worst case scenario is I'm being paid twice as what I was making at my last job doing half as much work, and that wasn't even a notable amount...
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Apr 12, 2022 21:29
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