|
I'm A LiBeRaL bUt
|
#
?
Dec 3, 2019 09:05
|
|
|
|
| # ? May 24, 2024 07:07 |
|
|
Skwirl posted:I meant it as a metaphor, once per year you can ban someone from the premises and, no questions asked, management would have your back. Actually saying gently caress off to a customer is no where near as satisfying as it seems (I've done that too). Disagree. I've told more than a few customers to gently caress off or some variance on the theme. Always felt great.
|
|
#
?
Dec 3, 2019 09:10
|
|
|
lilbeefer posted:I'm A LiBeRaL bUt What actually happened: transphobic rear end in a top hat saw something that said forcing a kid to live as a gender they're not (i.e. not letting a trans kid socially transition and live as their true gender) is abusive (which is true) and concocted this asinine story about the evil PC SJWs.
|
|
#
?
Dec 3, 2019 12:41
|
|
|
I gave up when I read "Trans gender counsilor or some poo poo" It is absolute garbage Edit: it is so clear that this is written by someone who isn't a liberal, who has not got a kid this happened to. It's literally fake news Edit: AND THEN SHE loving THREATENED ME AND TOLD ME TO GO TO GENDER COUNCILLING lilbeefer has a new favorite as of 14:33 on Dec 3, 2019 |
|
#
?
Dec 3, 2019 14:28
|
|
|
I can't believe someone on 4chan would lie about their trans child!
|
|
#
?
Dec 3, 2019 14:52
|
|
|
Len posted:They may have in the original story. Everything posted in that site is edited to be standardized and uniform. So how much of it is the original writer and how much is the rewrite making it all stilted and bad is a mystery What kind of person actually reads and edits all that crap?
|
|
#
?
Dec 3, 2019 15:37
|
|
|
Paladinus posted:I can't believe someone on 4chan would lie about their trans child! Well yeah, check what thread you are in
|
|
#
?
Dec 3, 2019 16:46
|
|
|
Lakers Jersey(Check the attachment)
|
|
#
?
Dec 3, 2019 23:59
|
|
|
Ratjaculation posted:I am a rich man Don’t try to hide it. Show us the soles of your shoes.
|
|
#
?
Dec 4, 2019 00:10
|
|
|
lilbeefer posted:Edit: it is so clear that this is written by someone who isn't a liberal, who has not got a kid this happened to. It's literally fake news “I’m a classical liberal.”
|
|
#
?
Dec 4, 2019 17:04
|
|
|
Jurgan posted:“I’m a classical liberal.” Doesn't that basically mean
|
|
#
?
Dec 4, 2019 19:05
|
|
|
Real story: A customer demanded to speak to my boss because he was unhappy we turned down his insurance application. He also used very demeaning and threatening language My boss said to me "No, I won't return his call. We aren't going to reward that sort of behaviour" The end.
|
|
#
?
Dec 4, 2019 19:26
|
|
|
WaltherFeng posted:Real story: I do the same thing. If someone starts screaming at my staff I get on the call and tell them they have exactly one shot to calm down and be respectful, or I end the call. If they don't immediately cool their jets, I hang up the phone. I've revoked phone privileges from a few people for repeatedly harassing or disrespecting staff members and given everyone permission to immediately refuse a call from them if they try to call again. One guy got so bad that I told him I would refund him his money and ban him from doing business if he kept his poo poo up. He had a hyperventilating, screaming, crying tantrum on the phone because he misread our website and didn't meet the requirements for a certification and we wouldn't give it to him until he did.
|
|
#
?
Dec 4, 2019 19:35
|
|
|
I hung up on a guy who wouldn't stop yelling at me a few weeks back. My boss yelled at me for being rude. But then my customer called to find out what actually happened because I'm a sweetheart and wouldn't be rude like that without being provoked. And now that guy isn't allowed to talk to me without his customer copied in anymore because of him being a dick. Logistics is a weird and dumb field
|
|
#
?
Dec 5, 2019 00:28
|
|
|
One of the best ways to engender loyalty in your staff is to be fiercely protective of them. Too many places treat the customer as god and staff as disposable, but you quickly realize that (unless you have a very small or niche business) there will always be more customers to replace the bad ones you lost. It's better to have good staff who trust you than as many customers as possible, especially as they'll gain experience and you'll end up with a very competent crew who knows you have their back. I forgot to mention, I did throw one of our board members out of the building. He tried starting a fight with me in the lobby over a (possibly intentional) misreading of things and I opened the door and told him to leave. He was so offended that he quit the board the next day, which everyone was extremely happy with.
|
|
#
?
Dec 5, 2019 02:32
|
|
|
chitoryu12 posted:One of the best ways to engender loyalty in your staff is to be fiercely protective of them. Too many places treat the customer as god and staff as disposable, but you quickly realize that (unless you have a very small or niche business) there will always be more customers to replace the bad ones you lost. It's better to have good staff who trust you than as many customers as possible, especially as they'll gain experience and you'll end up with a very competent crew who knows you have their back. Hey do you wanna come work as a manager at one of my jobs?
|
|
#
?
Dec 5, 2019 03:45
|
|
|
Edgar Allen Ho posted:Hey do you wanna come work as a manager at one of my jobs? I am unfortunately too busy forming my own company, as the owner is a lunatic boomer who's self-sabotaging because he's finding out accreditation standards will keep him from being a dictator.
|
|
#
?
Dec 5, 2019 14:53
|
|
|
chitoryu12 posted:One of the best ways to engender loyalty in your staff is to be fiercely protective of them. Too many places treat the customer as god and staff as disposable, but you quickly realize that (unless you have a very small or niche business) there will always be more customers to replace the bad ones you lost. It's better to have good staff who trust you than as many customers as possible, especially as they'll gain experience and you'll end up with a very competent crew who knows you have their back. This is really true but the service industry is almost all based on low skill/low wage/high employment, so employers can treat staff totally disposably and thus have zero incentive to retain or invest in staff, and thus no reason to treat staff well.
|
|
#
?
Dec 5, 2019 18:57
|
|
|
chitoryu12 posted:One of the best ways to engender loyalty in your staff is to be fiercely protective of them. Too many places treat the customer as god and staff as disposable, but you quickly realize that (unless you have a very small or niche business) there will always be more customers to replace the bad ones you lost. It's better to have good staff who trust you than as many customers as possible, especially as they'll gain experience and you'll end up with a very competent crew who knows you have their back. Alternatively  Our new site manager prefers Old Carolina to pizza but same thing
|
|
#
?
Dec 6, 2019 01:24
|
|
|
I tell all my support folks that its not their job to get poo poo on and if they are ever on a call and their not comfortable, they can immediately end the call and Ill call the member back.
|
|
#
?
Dec 6, 2019 01:39
|
|
|
Len posted:Alternatively We just had a pizza party to commemorate our manager getting promoted. Over a decade of service and being basically the main reason our entire division was successful for that entire time, and what does the company give them? Some dominos (at least 2/3 of which had olives on it, rendering it to be garbage imho). It's honestly embarrassing. At least take the guy out to a fancy dinner some other time or something.
|
|
#
?
Dec 6, 2019 01:51
|
|
|
Nothing says "I do not give a poo poo about you" like 3 medium dominoes pizzas for 20 people.
|
|
#
?
Dec 6, 2019 10:11
|
|
|
Replace "pizza party" with groups of staff having to take turns to provide snacks/lunch for everyone one day a week, so that management doesn't even have to pay money.
|
|
#
?
Dec 6, 2019 18:44
|
|
|
Len posted:Alternatively We get bagels on Fridays. 
|
|
#
?
Dec 6, 2019 19:03
|
|
|
https://twitter.com/gailgirl66/status/1205617717518188549
|
|
#
?
Dec 14, 2019 14:08
|
|
|
Punching people unprovoked is good.
|
|
#
?
Dec 14, 2019 14:29
|
|
|
I'd say that's the height of provocation.
|
|
#
?
Dec 14, 2019 15:23
|
|
|
In real life, punching Nazis is always cool and good.
|
|
#
?
Dec 14, 2019 15:24
|
|
|
WaltherFeng posted:Punching people unprovoked is good. Sexually harassing people is bad
|
|
#
?
Dec 14, 2019 15:57
|
|
|
I'd love to punch nazis but permanent brain injury from head trauma and neck whipslash is not worth the brief satisfaction. (Unprovoked was the wrong word) WaltherFeng has a new favorite as of 17:58 on Dec 14, 2019 |
|
#
?
Dec 14, 2019 17:49
|
|
|
More like, "my brother assaulted a guy but looks like he's not in trouble because the guy was a criminal which therefore invalidates any crime against him"
|
|
#
?
Dec 14, 2019 18:48
|
|
|
Most people who commit assault aren't arrested.
|
|
#
?
Dec 14, 2019 18:50
|
|
|
Skwirl posted:Most people who commit assault aren't arrested. 
|
|
#
?
Dec 15, 2019 05:51
|
|
|
People get punched all the time without any police involvement.
|
|
#
?
Dec 15, 2019 08:27
|
|
|
Okay so then why did she know that the guy got arrested for violating parole
|
|
#
?
Dec 16, 2019 03:04
|
|
|
THE BIG DOG DADDY posted:Okay so then why did she know that the guy got arrested for violating parole because it didn't happen
|
|
#
?
Dec 16, 2019 03:50
|
|
|
Skwirl posted:People get punched all the time without any police involvement. Ok, fair. I guess I was thinking of the police letting someone off with a warning, but I guess they have to even be called in the first place for that to happen.
|
|
#
?
Dec 16, 2019 05:58
|
|
|
 Got some piping hot Christmas STDH for you.
|
|
#
?
Dec 25, 2019 21:01
|
|
|
I quake in fear at the thought of offending a christian, which is truly the gravest crime someone can commit. Thank god this preachy white man came to tell me all religions, races, and creeds are united in their ability to say merry christmas
|
|
#
?
Dec 25, 2019 21:11
|
|
|
|
| # ? May 24, 2024 07:07 |
|
|
Danaru posted:I quake in fear at the thought of offending a christian, which is truly the gravest crime someone can commit. Thank god this preachy white man came to tell me all religions, races, and creeds are united in their ability to say merry christmas Same but unironically
|
|
#
?
Dec 25, 2019 23:29
|
|
