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Molten Llama
Sep 20, 2006
Clear out your junk drawers: AT&T has joined the "iPhone 4 is worth $200" circus.

Must purchase through att.com or COR stores.

AT&T dot com posted:

Eligible trade-in: eligible iPhones in good and fully functional condition.
Eligible iPhones: iPhone 4, 4s, 5, 5c, and 5s.
Promo Trade-in Value: $300 value for iPhone 5s and $200 value for other eligible iPhones.

Molten Llama fucked around with this message at 17:43 on Sep 12, 2014

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Three Olives
Apr 10, 2005

Not a single fucking olive in sight
I can find no catch, I mean there has to be a catch that is preventing my dad from taking my iPhone 4 into the store, buying an iPhone 5C/S and me spending the card on whatever, right?

I guess part of the catch is iPhone 6+ are backordered way, way, way past the end of the promo and iPhone 6s will probably be by the time the promo really picks up steam, they can probably make part of it up on better margins if they can steer some people off iPhones onto Android?

Three Olives fucked around with this message at 17:37 on Sep 12, 2014

Molten Llama
Sep 20, 2006
The only catch is that card has to be spent with AT&T. Service, accessories, another phone...

Three Olives
Apr 10, 2005

Not a single fucking olive in sight

Molten Llama posted:

The only catch is that card has to be spent with AT&T. Service, accessories, another phone...

I saw Visa and missed the part that said it has to be spent on AT&T. But it says it includes paying your AT&T wireless bill and seeing as I have AT&T wireless and money is fungible so that $200 is money I would have spent on my bill anyways back in my general fund.

Cheesegod
Aug 15, 2001

Offensive Clock
Is there any chance if I complain enough that AT&T will bump my upgrade from December to September? I used to have my upgrade cycle in September but then I lost my job in 2012 and wasnt able to upgrade my phone until December.

Beefstorm
Jul 20, 2010

"It's not the size of the tower. It's the motion of the airwaves."
Lipstick Apathy

Molten Llama posted:

Clear out your junk drawers: AT&T has joined the "iPhone 4 is worth $200" circus.

Must purchase through att.com or COR stores.

My Authorized Retailer is doing it as well.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Cheesegod posted:

Is there any chance if I complain enough that AT&T will bump my upgrade from December to September? I used to have my upgrade cycle in September but then I lost my job in 2012 and wasnt able to upgrade my phone until December.

You can ask but I doubt it.

Beefstorm
Jul 20, 2010

"It's not the size of the tower. It's the motion of the airwaves."
Lipstick Apathy
My system is officially down. Can't process anything now.

Sperg Victorious
Mar 25, 2011
I brought my own phone and ported a number to it on an existing account. The store guy said all new phones have to have insurance for the first month. Is that true, or can I cancel that right away?

Ozmodiar
Sep 25, 2003

Entia non sunt multiplicanda praeter necessitatem

Cheesegod posted:

Is there any chance if I complain enough that AT&T will bump my upgrade from December to September? I used to have my upgrade cycle in September but then I lost my job in 2012 and wasnt able to upgrade my phone until December.

I tried to pull in from November 4th to no avail.

Three Olives
Apr 10, 2005

Not a single fucking olive in sight
Trip report:

Went to the AT&T store with my launch iPhone 4, my dad bought an iPhone 5S for $99, I walked out with a $200 AT&T card which I paid my phone bill with, seems like a pretty awesome deal if you have an old iPhone laying around.

Jose Oquendo
Jun 20, 2004

Star Trek: The Motion Picture is a boring movie

Sperg Victorious posted:

I brought my own phone and ported a number to it on an existing account. The store guy said all new phones have to have insurance for the first month. Is that true, or can I cancel that right away?

He's full of poo poo. Go right back in there and demand he remove it.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Sperg Victorious posted:

I brought my own phone and ported a number to it on an existing account. The store guy said all new phones have to have insurance for the first month. Is that true, or can I cancel that right away?

Yeah, that's called lying to the customer to get sales, aka providing false information, aka a violation of the ATT code of business conduct. You can absolutely remove it, file a complaint, whatever you feel is the best solution.

Beefstorm
Jul 20, 2010

"It's not the size of the tower. It's the motion of the airwaves."
Lipstick Apathy

Sperg Victorious posted:

I brought my own phone and ported a number to it on an existing account. The store guy said all new phones have to have insurance for the first month. Is that true, or can I cancel that right away?

If it's a dealer, call customer care, have it removed and file a complaint with them. If it is a COR store, ask to speak with the manager I would actually go up to the district manager since the manager probably knows about it. But that's just me. That is feature slamming and absolutely against AT&T policy and grounds for termination.

It's reps like that that give the rest of us a bad name.

Beefstorm fucked around with this message at 08:42 on Sep 13, 2014

Mondlicht
Oct 13, 2011

if history could set you free
I apologize if this has been discussed in the thread already, I'm not super savvy when it comes to this stuff so I'll feel better spelling it out and trying to make sense of it.

I have an iPhone 4s, my contract has been up for awhile but I haven't used my upgrade. I know that with the trade-in promo AT&T will give me $200 for it. I know that iPhone 6s are (at minimum) $200 with a contract. Just wondering what the best way for me to go about this is. I'm broke and getting a phone for free sounds pretty cool, but I realize I'd have to go into the store for this and I don't know when AT&T stores in Atlanta are going to even have them laying around for me to take home without preordering it.

I don't have a lot of cash laying around right now because of my new job, and trading in my old phone for a new one for almost free sounds pretty nice considering my battery has gone to complete poo poo. I'm grandfathered into the unlimited data, so I'm fine with staying on the plan I have for now.

Mondlicht fucked around with this message at 17:00 on Sep 13, 2014

Sticky
Jan 1, 2006

Pornhub. XTube. I know these names, better than I know my own grandmothers.

smackfu posted:

We're getting U-Verse cable / internet installed tomorrow. Does anyone know how the wiring works? Is it coax inside the walls of the house, or does it use the existing phone lines?

Also as a general installation question, how do they usually get the wires from where it comes into the house to where you want the outlet (like a second floor bedrom)? Basement to attic then down the walls?

Sorry, I haven't been monitoring this thread closely for the last couple weeks or since I left the company really but;

Unless your current in home cabling is utter poo poo (possible in older homes). The coax that runs through your home will be used. Now depending on your neighborhood your either fiber to the neighborhood or fiber to the premises. FTTP seems a lot more common so a fiber line will run to a network terminal that will be installed in a garage/basement/attic or outside and sealed. Unless your internet speed is going to be over 100mbs you'll be using a CoAX connection and the cable that comes out of your network terminal will be connected to a master splitter in most homes. This splitter will usually split off to most of the outlets in your home or if your wiring isn't centralized it'll go to the connections that are needed.

as far as new installations of jacks go usually the tech will run a wire the easiest way possible drill a hole in the wall and run the cable through. If you want to clean it up and make it an actual wall plate that's up to you but honestly its going to depend on the technician who comes out.

Edit: or if I had read your post I would have seen you had it installed already so you probably already know. So enjoy your service.

SimpleCoax
Aug 7, 2003

TV is the thing this year.
Hair Elf
Hi, I'm a fifth grader. I have the mobile share 2GB, $15 discount, blah blah blah. The Apple website says Next is the only option to keep the discount. Can't I just buy an iPhone 6 at retail and keep my monthly bill the same? Then I only pay the now $40 activation fee and I can do that forever? If I smash my phone with Next, how can I play that financially safe? I.e. how does Applecare+ work with Next? Do any universities offer a PhD program in cell phone plans?

Edit: Also, if I have the money already to buy retail, is the only advantage of Next the activation fee?

Edit2: Ok after reading more about Next, I think I understand the advantages which is really just not having to deal with selling your phone after a year or whatever. I think I will do Next. So can I get AppleCare+ with Next and it works the same?

SimpleCoax fucked around with this message at 22:31 on Sep 13, 2014

Three Olives
Apr 10, 2005

Not a single fucking olive in sight

SimpleCoax posted:

Edit: Also, if I have the money already to buy retail, is the only advantage of Next the activation fee?

Well there is the guaranteed trade in value and in general when someone offers you a zero interest loan all thing being equal to pay up front/take the loan there tends to be nothing but potential upside to taking the loan.

Money is fungible, if you have any debt whatsoever taking the zero interest loan and applying the money to your debt probably makes more sense. Of course most zero interest loans have huge catches because come on, they are an insanely stupid good deal but in this case there is no catch besides AT&T keeping you as a customer so...

Three Olives fucked around with this message at 21:51 on Sep 13, 2014

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

SimpleCoax posted:

Hi, I'm a fifth grader. I have the mobile share 2GB, $15 discount, blah blah blah. The Apple website says Next is the only option to keep the discount. Can't I just buy an iPhone 6 at retail and keep my monthly bill the same? Then I only pay the now $40 activation fee and I can do that forever? If I smash my phone with Next, how can I play that financially safe? I.e. how does Applecare+ work with Next? Do any universities offer a PhD program in cell phone plans?

Edit: Also, if I have the money already to buy retail, is the only advantage of Next the activation fee?

Edit2: Ok after reading more about Next, I think I understand the advantages which is really just not having to deal with selling your phone after a year or whatever. I think I will do Next. So can I get AppleCare+ with Next and it works the same?

Your confusion is probably on the "retail cost." It isn't $200, its $650. So that's why if you buy the phone outright with Next you keep your discount, and if you sign a two year contract the plan goes up $15+ dollars. They equal out similar, go with next.

So we have gotten crazy traffic so far, I have a feeling that its going to sell even more than expected. Seriously, even for iPhone preorder the traffic right now is pretty crazy. Shoot me now.

smackfu
Jun 7, 2004

Sticky posted:

Edit: or if I had read your post I would have seen you had it installed already so you probably already know. So enjoy your service.

Thanks for the response! Ours was fiber to the neighborhood but the drop is right across the street so we still could get the fastest speeds. They ended up running a line from our bedroom phone jack along the baseboard, into a closet, then drilled through the wall to get to where our living room tv is.

It took a long time for the install because our setup required a second pair and our building didn't have that wired up right.

Y2JMatrix94
Aug 24, 2005

Working overtime, fighting crime!
I ordered my wife an iPhone 5s off of AT&T's website and it's going to be delivered on Tuesday. Will a signature be required?

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Y2JMatrix94 posted:

I ordered my wife an iPhone 5s off of AT&T's website and it's going to be delivered on Tuesday. Will a signature be required?

Probably.

SimpleCoax
Aug 7, 2003

TV is the thing this year.
Hair Elf

Duckman2008 posted:

Your confusion is probably on the "retail cost." It isn't $200, its $650. So that's why if you buy the phone outright with Next you keep your discount, and if you sign a two year contract the plan goes up $15+ dollars. They equal out similar, go with next.

So we have gotten crazy traffic so far, I have a feeling that its going to sell even more than expected. Seriously, even for iPhone preorder the traffic right now is pretty crazy. Shoot me now.

Thanks for responding. The retail price wasn't really confusing me. I guess my main question was whether buying retail kept the discount and if there were any catches with AppleCare+ since the phone is on loan. To me I realized the two advantages of Next are no activation fee, and you can either trade in your phone at 12 months and repeat the process or pay the remaining off and it's yours. I just did Next and added AppleCare+ when I ordered from Apple. Makes sense now.

Poke
Mar 1, 2004
If I walk into an AT&T store Friday and buy the 6 outright will it be unlocked? I don't have an apple store near my town.

obeyasia
Sep 21, 2004

Grimey Drawer

Poke posted:

If I walk into an AT&T store Friday and buy the 6 outright will it be unlocked? I don't have an apple store near my town.

Nope. Mail order from Apple if you want that.

smackfu
Jun 7, 2004

Interesting that Next from Apple doesn't allow in-store pickup, but they will mail it to you.

Molten Llama
Sep 20, 2006

SimpleCoax posted:

Thanks for responding. The retail price wasn't really confusing me. I guess my main question was whether buying retail kept the discount and if there were any catches with AppleCare+ since the phone is on loan.

To reiterate since this keeps coming up, it's on a loan, not on loan. It's yours.

You can keep it, you can sell it, you can light it on fire, or you can take it to AT&T after 12 or 18 months for a guaranteed trade-in value.

Much as the bank doesn't care what you do with the car you purchased, AT&T (or Apple) doesn't care what you do with the phone you purchased. You purchased it. You're just paying for it over time.

Molten Llama fucked around with this message at 16:36 on Sep 15, 2014

Beefstorm
Jul 20, 2010

"It's not the size of the tower. It's the motion of the airwaves."
Lipstick Apathy

smackfu posted:

Interesting that Next from Apple doesn't allow in-store pickup, but they will mail it to you.

Ooooo! I know this one. NEXT is tricky like that. When you sign a NEXT agreement, you are technically financing the device with no interest or finance fee. So whoever you buy it from is the creditor.

When NEXT first launched, authorized retailers couldn't sell from their own inventory because they were not the creditors and instead AT&T was. So authorized retailers had to ship you the phone from AT&T.

Then, AT&T made agreements with authorized retailers so that AT&T serviced the credit agreement technically made with each store. Apple never made this agreement for their online shop. So you can't make the agreements with apple.com. However you can make the agreement with AT&T.

Kuhmondo
Jul 2, 2009
What is wrong with AT&T Premiere right now? I have an "Action Required" tag on my 6+ order. I've talked to a regular CSR and they said that my card was double charged due to technical difficulties on AT&T's side; charge for $299 which has gone through and a declined $371, both were technically orders. So they're basically cancelling the second order while the first order was approved. However no one is able to help me connect to a Premiere representative to clarify and clear the "Action Required" tag. The email they sent me back on 9/12 claims that I have 7 days(3 more days) until they cancel my order if this doesn't get resolved but I literally can not get a hold of Premiere; neither can regular AT&T reps.

Both Premiere contact numbers hang up when you dial for a representative.

Beefstorm, any help would be greatly appreciated.

Kuhmondo fucked around with this message at 21:32 on Sep 15, 2014

Beefstorm
Jul 20, 2010

"It's not the size of the tower. It's the motion of the airwaves."
Lipstick Apathy

Kuhmondo posted:

What is wrong with AT&T Premiere right now? I have an "Action Required" tag on my 6+ order. I've talked to a regular CSR and they said that my card was double charged due to technical difficulties on AT&T's side; charge for $299 which has gone through and a declined $371, both were technically orders. So they're basically cancelling the second order while the first order was approved. However no one is able to help me connect to a Premiere representative to clarify and clear the "Action Required" tag. The email they sent me back on 9/12 claims that I have 7 days(3 more days) until they cancel my order if this doesn't get resolved but I literally can not get a hold of Premiere; neither can regular AT&T reps.

Both Premiere contact numbers hang up when you dial for a representative.

Beefstorm, any help would be greatly appreciated.

email me aman21093 (at) gmail

Huge_Midget
Jun 6, 2002

I don't like the look of it...
Ok, so I have a ton of questions and don't know how to even go about getting them answered right now. I'll start off with my current situation. Wife and I each have an iPhone 5, mine is a 64gig and her is a 32gig. We are on the grandfathered Unlimited data plan that I've had since the original iPhone came out. I'm also grandfathered in with my old FAN account discount from when I used to work at Best Buy years ago. We have the FamilyTalk Nation 700 with rollover, and I know we could probably go to something that saves us some money, but I don't know how to go about switching and what's available. What are the current data package breakdowns? Do rollover minutes still carry over if I switch plans? I'd like to go to some kind of plan where I could finally enable the wireless hotspot functionality on my phone.

Also, does it behoove me to stay with a traditional contract plan for 2 years? I've heard about AT&T Next but it seems like its not that good of a deal. With my discount and our current plan our bill is roughly $150 per month and if I could somehow make that go down that would be awesome. Also, I'd love to upgrade to the new iPhone 6+, but my wife wants a normal iPhone 6, and we'd love to trade in our old 5's towards new 6's but AT&T's website says that the trade in promotion only runs through the 30th and we can't be without phones if the 6's are backordered until November. Please help.

Chef De Cuisinart
Oct 31, 2010

Brandy does in fact, in my experience, contribute to Getting Down.

Molten Llama posted:

Clear out your junk drawers: AT&T has joined the "iPhone 4 is worth $200" circus.

Must purchase through att.com or COR stores.

I did my upgrade through Amazon, wonder if att would give me the trade in on my iPhone4? Kinda lame, as I had no idea about this promo.

Feenix
Mar 14, 2003
Sorry, guy.

Beefstorm posted:

Ooooo! I know this one. NEXT is tricky like that. When you sign a NEXT agreement, you are technically financing the device with no interest or finance fee. So whoever you buy it from is the creditor.

When NEXT first launched, authorized retailers couldn't sell from their own inventory because they were not the creditors and instead AT&T was. So authorized retailers had to ship you the phone from AT&T.

Then, AT&T made agreements with authorized retailers so that AT&T serviced the credit agreement technically made with each store. Apple never made this agreement for their online shop. So you can't make the agreements with apple.com. However you can make the agreement with AT&T.

So who is technically sending my phone that I ordered from Apple but used NEXT?

Rick
Feb 23, 2004
When I was 17, my father was so stupid, I didn't want to be seen with him in public. When I was 24, I was amazed at how much the old man had learned in just 7 years.
Can I see what the total monthly cost for a NEXT plan would be compared to my current cost at AT&T.com without committing to it? I'm scared to hit the upgrade button and have it be permanent then end up owing more. Doing the math, it looks like it's slightly cheaper (if I'm willing to switch from unlimited to 1 gig data, which, realistically, over the last seven years I have a total of 5 months where I cross 1 gig) than my current contract, but I don't know if there's any other fees or taxes or anything.

Rick fucked around with this message at 03:50 on Sep 16, 2014

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Chef De Cuisinart posted:

I did my upgrade through Amazon, wonder if att would give me the trade in on my iPhone4? Kinda lame, as I had no idea about this promo.

Nope! ATT purchases only.

smushroomed
May 24, 2009
Cancelled my 6 plus order because I didn't realize it was going to change my mobile share plan. Don't want to do att next either.

It's nice to have shiny new things but my note 3 is still perfectly capable

Jose Oquendo
Jun 20, 2004

Star Trek: The Motion Picture is a boring movie
Can one of you ATT goons help with a SIM unlock? I tried the online form but it keeps telling me the account info is wrong. It's a launch iPhone 5 so it's been two years and I should be able to unlock it.

Josh Lyman
May 24, 2009


smushroomed posted:

Cancelled my 6 plus order because I didn't realize it was going to change my mobile share plan. Don't want to do att next either.

It's nice to have shiny new things but my note 3 is still perfectly capable
You don't have to change your plan to upgrade with AT&T. Hell, there are plenty of people in this thread, myself included, who still have 5-year-old unlimited data plans.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Josh Lyman posted:

You don't have to change your plan to upgrade with AT&T. Hell, there are plenty of people in this thread, myself included, who still have 5-year-old unlimited data plans.

Correct, but he is already on mobile share, so if he signs a two year contract his plan goes up $15-$25.

Jose Oquendo posted:

Can one of you ATT goons help with a SIM unlock? I tried the online form but it keeps telling me the account info is wrong. It's a launch iPhone 5 so it's been two years and I should be able to unlock it.

Store reps have nothing to do with unlocking phones. You would have to call customer care.

Rick posted:

Can I see what the total monthly cost for a NEXT plan would be compared to my current cost at AT&T.com without committing to it? I'm scared to hit the upgrade button and have it be permanent then end up owing more. Doing the math, it looks like it's slightly cheaper (if I'm willing to switch from unlimited to 1 gig data, which, realistically, over the last seven years I have a total of 5 months where I cross 1 gig) than my current contract, but I don't know if there's any other fees or taxes or anything.

You can post your plan here. Today is my only day off, so I'm taking a breather and probably just staying on the internet all day.

Duckman2008 fucked around with this message at 14:10 on Sep 16, 2014

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smackfu
Jun 7, 2004

I've gotta say, I'm still amazed at the deal they had where if you switched to the Mobile Share Value plan, they gave you the $25 per phone discount even if you were still under contract.

For the four lines on our shared plan, that was a total of 51 months of "subsidy" they wiped out, or $1275. Crazy!

Because of when we switched, the one iPhone 5S we have essentially only cost $200 + 4 months x $25, or $300.

Do they still have deal going on?

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