Call centre rant thread: I want to speak to your supervisor

The Something Awful Forums > Discussion > Ask/Tell > Business, Finance, and Careers > Call centre rant thread: I want to speak to your supervisor

Yawgmoth: Sep 10, 2003; This post is cursed!

PenguinKnight posted:

holy gently caress people are gigantic pissbabies about passwords. we need to have them changed twice a year, which you'd think be really lax for a thing that has money in it.

nope. people go loving ballistic, and i hate everything a little bit more

Forced password changes are great for making GBS threads up security because it leads to people reusing passwords from other sites, writing them down on sticky notes, emailing them to themselves, etc.

# ¿ Feb 6, 2017 22:57

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# ¿ May 22, 2024 08:39

Yawgmoth: Sep 10, 2003; This post is cursed!

Holyshoot posted:

Any corporate environment(that is smart and actually cares about security) is going to make you change your password every 90 days and not be allowed to re-use the same password for the past year. Nobody has 100's of passwords for services at their job and if they do they are probably smart enough to either remember it or have a password manager app. The OP probably has people calling in who use one password for everything and then they cry they have to change it twice a year. And they would also make their password "Sam" where sam is their kids name or some other stupidly easy to guess password.

You are very wrong and very behind on security best practices.

# ¿ Feb 8, 2017 18:05

Yawgmoth: Sep 10, 2003; This post is cursed!

I forget who it was but one time I got put on hold and their hold music was this jazz version of the pink panther theme. Only time I actually liked the hold music outside the time the guy put me "on hold" by setting the phone down by the radio. Sure, I'm down for some Black Sabbath while you figure out whatever it was I was calling about! :black101:

# ¿ Mar 14, 2017 19:01

Yawgmoth: Sep 10, 2003; This post is cursed!

Another Person posted:

someone in my call centre messed with my account for the system and now i have admin privileges by accident, so i can now see all the really obvious fraud they commit. its a very well managed company.

Sounds like time for PROMOTIONS!

# ¿ Apr 18, 2018 16:55

Yawgmoth: Sep 10, 2003; This post is cursed!

Another Person posted:

oh no, this is not a case of "blackmail my way up" and more "the moment i get out of here they are getting raided by a government organisation because this poo poo is hosed". i can count some ten data protection violations.

Which in theory involves people getting fired and others in the company taking their job title*. Promotions either way!

*promoting from within is in itself a :lol:

idea these days, I know.

# ¿ Apr 23, 2018 19:24

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# ¿ May 22, 2024 08:39

Yawgmoth: Sep 10, 2003; This post is cursed!

A lot of security questions don't apply to me because for some reason they all assume that I am married and have kids and like sports.

# ¿ Feb 5, 2019 18:24

The Something Awful Forums > Discussion > Ask/Tell > Business, Finance, and Careers > Call centre rant thread: I want to speak to your supervisor