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baquerd posted:It helps if you pity them for what they are and tell yourself it won't last forever. Oh, and get this out of your system before college. If you've already been, I'm sorry. If you're not going, consider a trade school. I do night stock. I stock pet food, cat litter, paper towels, and toilet paper. My employer is a union shop. What this means is that any employee that is lazy or incompetent is shielded from getting what they deserve, while the rest of us have union dues deducted from our pay. That being said, I know unions are a necessary evil, and I even support mine despite my grievances. The only reason I'm bringing it up it all is one of my fellow employees, who we'll call "Jim". "Jim" is from Ghana, and has accepted the lord Jesus Christ as his personal savior. He's quite fun to troll, when the opportunity arises. "Jim" also moves slower than molasses in January. He is not expected to improve, or even approach the productivity level of a normal adult. Normally, this would be accepted, but he recently got a second job, and had to request to come in later than the normal 11-7 shift. This allowed my ingenious bosses to cut his hours down from full time to less than even part time. Toward the end of the night, after I was done stocking the dogfood isle, my supervisor asks if I'm going to be able to fit everything in with my other backstock. I tell him that I doubt it, as the skid that holds the 20+ lbs. bags is full to the point of being unstable. I ask him if I can work it, so as to clear some room off of it and make it more stable. This is when he tells me that I was obviously going slow tonight, and refuses. While we're having this conversation, I glance at the clock on my phone, and it's 5:14. I'm supposed to be done by 5 so I can pretty up the store with the rest of the wage-slaves. Tonight, however, I'll be doing some of "Jim's" isle during that time, since he will be sent home after 4 hours. Anyway, I go back into the stock room, and I start putting everything away. The little stuff fits onto its assigned carts without issue, but the skid of dog food is about 4 or 5 feet tall, and wobbles as I lift it up onto its assigned spot in the racks. Predictably, one of the 50 pounders falls off. On the way down, the raised handle of one of the carts breaks its fall, and it splits, spilling dog food everywhere. When I'm almost done cleaning up the mess, my supervisor comes in and quietly says, "Don't put this back up, I'll work it." So I get it all picked up, and on my way out, I glance at the time. It's 5:48. I wasted about a half an hour due to an easily foreseeable pseudo-accident. Awesome. So I throw "Jim's" last skid in about 40 minutes. In this time, the rest of the crew has gotten the store all pretty-like, and I'm free to throw that huag skid of dog food. I end up getting it done with plenty of time to still clock off, with 5 precious minutes to spare. Before I wrote this post, I didn't think it'd have so many . My apologies on that, hopefully it isn't a pain to read...
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# ¿ Sep 10, 2010 01:25 |
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# ¿ May 3, 2024 09:20 |
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So I've been working 10pm-6am (Thursday through Monday nights) at a gas station since July of 2011. In that time, I've been robbed twice, and the store has been robbed 5 times. I've been threatened because I wouldn't sell beer after all alcohol sales are legally required to stop. I've been insulted many times for not allowing 2nd party sales or obvious credit card fraud. I've gotten my rear end chewed out for not doing enough on truck nights, regardless of how long it takes to get the store ready for the morning or how many customers I might have to take. The 3 bosses I've had besides the one I have now all threatened either write-ups or firing if loving candy sales didn't improve. The donut guy told me last night that out of the 15 stations he delivers to, I'm the only one that's been there since he started. I've also met tons of different people, from all walks of life. I hear all kinds of poo poo. It's amazing how much people are willing to tell you if you make it obvious you're paying attention. Well, my notice is in. One of my regulars got me in at a call center, where you dispatch techs and put in work order numbers. My new hours are 8:30a-5p, weekdays. Edit: Buggiezor posted:Don't you love that? I'm your 7Up guy! I got these sunglasses a couple weeks ago, and (your boss' name here) said not to get 'em, but my daughters just couldn't resist. Did I mention I'm your 7Up guy? Do I have a receipt? Why no, I conveniently lost it. I'm your 7Up guy! Do a bro a solid! Mooktastical fucked around with this message at 11:57 on May 13, 2013 |
# ¿ May 12, 2013 16:32 |
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The Lord Bude posted:If the friend was beating his wife, instead of stealing cigarettes, would people still think it was ok to ignore it? A crime is a crime. The punishment may vary depending on the severity of the crime, but anyone who breaks the law needs to be caught and punished, what they did has no bearing on the extent to which this is true. I mostly agree with the rest of your post, but that part is loving dumb. Financial loss by a corporation is in no way comparable to domestic abuse. By the way, I've turned in any and every thief I've ever encountered, but I do define theft as excluding poo poo that would be thrown away otherwise.
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# ¿ Jun 7, 2013 03:57 |
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slingshot effect posted:I know your whole gimmick in this thread is to make yourself sound like a Herculean superman of retail & paint Australia as some kind of socialist workers paradise, but c'mon dude, at least try to bat within a faint echo of reality. How dare you speak to the outdate champion in such a manner!
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# ¿ Jun 21, 2013 12:40 |
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Kimmalah posted:Yeah like I mentioned earlier I got the umpteenth lecture about how bad my e-mail numbers were, then got accused of lying when I told him that I was asking every single customer and they were just saying no (most won't even let me finish the sentence). Then he proceeded to tell me that I just shouldn't take no for an answer and that he would prefer to get a complaint/lose customers due to cashiers harassing them like crazy than me having bad numbers. I was honestly tempted to actually start asking people by mentioning I might get fired for it, since apparently he doesn't mind if people complain! That combined with a few calls from other jobs kind of just made me say "gently caress it" at that point. Every boss I had at my last job threatened to write up/fire people for not selling the stupid candy at the registers. There were district-wide competitions for that poo poo, where the lowest performing stations would get talked to by the DM. Ours was consistently in the bottom 5. I called their bluff every single time. I never got written up. If you're productive and upbeat, who gives a poo poo if you're meeting those stupid metrics. The idiots pursuing those metrics at the expense of getting people in the door are the snake eating its own tail, and they're better off with the (nonexistant) quality of employee that they're implicitly pursuing.
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# ¿ Jul 13, 2013 17:55 |
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I guess I just take the whole sales thing as part of the retail paradigm. The business I used to work for, a gas station, made the gross majority of its money selling lovely food and fountain/bottled pop at ludicrous markup, so I understood why it was done, to squeeze every possible cent out of us that they could. Even though I disagreed with the business model at a fundamental level, I still just looked at it as par for the course, and didn't spend too much time/energy arguing. That does suck that they're harping on you so much about it, though. I, too, would rather quit than put up with that dumb poo poo. Also, there seems to be an inverse relationship between the number of extra sales/emails you get, and the amount of customers you get to shop there. You should point that out before you leave, because gently caress the power that be.
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# ¿ Jul 13, 2013 18:44 |
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My old job paid me $110 out of my 40 hrs of vacation time, and I didn't fight for the rest of it, due to laziness and apathy. Well they gave me 40 hours worth of money a week ago. It might actually balance out all the work I did off the clock.
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# ¿ Jul 18, 2013 06:35 |
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chazburgr posted:Some kid came up to the register and slapped a $50 Amazon gift card on the counter. Not thinking anything of it, I scanned it up and read him the total. He then starts to mutter "I-I have a coupon for it." Now, I know we straight up don't accept coupons on gift cards, so this immediately piqued my interest and I got giddy like a school girl on school girl Christmas. I give him a quick "Uh huh," and reach for the coupon he pulled out of his coat pocket. And maaaaaan, if this wasn't the sorriest looking knockoff fraudulent internet coupon I had ever seen printed on the soupiest of floppy paper. I just laugh and tell him I can't accept that. I laughed for a solid three minutes after that. Gosh. That is just adorable. What was his reaction? Right before I gave notice at my last job, a customer brought a 'coupon' for a free pack of reds obviously printed on regular printer paper, not even card stock. I took it back to the ASM at the time to "ask if I could accept it," and he found it just as funny as I did. The guy just dejectedly nodded his head and left. Hilarious.
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# ¿ Sep 6, 2013 17:25 |
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Kimmalah posted:Is that weird? I used to get coupons printed on regular paper (not card stock) all the time. Of course our store's gimmick was emailing coupons to customers. I know I've printed a few from the manufacturer online and no one has ever considered it a red flag.
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# ¿ Sep 8, 2013 11:45 |
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litany of gulps posted:Not to mention the fact that abandoned baskets or excessive perishable returns are only a problem in an understaffed store. I thought that was all of them?
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# ¿ Oct 17, 2013 02:53 |
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*takes a chomp* posted:My ok with customers being bitchy, angry, abusive or whatever. I can blame society. With coworkers, I don't know who to get angry at.
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# ¿ Nov 21, 2013 22:01 |
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Santheb posted:Unless you get the pissed off, adrenaline fueled rage where your work rate skyrockets. That happens sometimes too. This was basically me at my last job. I had a psychopathic 6ft 5 coke head as the SM, so suffice it to say I was a highly motivated 3rd shifter. I used caffeine and music to artificially increase my work rate, but their impact paled in comparison to good old fashioned righteous fury.
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# ¿ Nov 23, 2013 04:16 |
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I stopped by my old gas station last night, and it's the same as it ever was. The cool GM is on his way out. May 26 was my last day, and they still haven't found someone to work my old hours. It's almost as if people shouldn't be expected to bust their asses for 8 bucks an hour and no benefits.
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# ¿ Nov 29, 2013 11:18 |
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YF19pilot posted:As much as I like Christmas music, whatever terrible music streaming service we use often picks terrible songs, or horrible remakes of otherwise decent songs. I don't understand what's so hard about getting some Sinatra or Bing Crosby and the like. I'd imagine that the licensing rights would be horrifically expensive, or at the very least more expensive than the company is willing to tolerate.
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# ¿ Dec 12, 2013 13:22 |
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Imapanda posted:Any of you goons have experience working at a gas station? My last job was at Speedway, primarily 3rd shift. Doing back stock and checking dates are probably the quickest ways to get in your store manager's good graces. Dry erase boards help immensely for this. Do shipments come in during your scheduled hours? If so, volunteer to get trained on them. You'll be slow as gently caress at first, but it picks up. Basically, as long as you spend the time that you're not ringing people up doing work and not on your phone, everything will be awesome.
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# ¿ Jan 31, 2014 14:37 |
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Imapanda posted:First day there was fine. My second day is today. Nobody gives a poo poo how long it takes to learn register. You'll go fast as hell in no time, since you spend a majority of time on the clock ringing people up. When on register, pay attention and take your time. Being slow is par for the course when you're learning something brand new like that. It's better to have a couple mildly inconvenienced customers than to have hosed up the count.
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# ¿ Feb 1, 2014 18:54 |
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This makes no sense. You want to screen for applicants that are either lucky enough to have the day off that you arbitrarily picked as the interview date, or to sabotage their current employer for the mere chance of getting hired by you. Do you tell them to go gently caress themselves when they give their current employer 2 weeks notice, as well? I just can't imagine you get loyal employees this way.
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# ¿ Mar 26, 2014 05:16 |
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IANAL, but why don't you just go over his head? Edit: so you put in notice with the new store a week before the date? Was it before they made the schedule? Was the dick ASM the only one you told? Mooktastical fucked around with this message at 02:28 on May 25, 2014 |
# ¿ May 25, 2014 02:25 |
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Shocker
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# ¿ Jul 31, 2014 23:59 |
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TheModernAmerican posted:Thanks for the update. Notice how we were talking about idealized situations and not what actually happens. Don't let that stop you from perpetuating a stupid and boring derail!
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# ¿ Aug 9, 2014 13:38 |
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Skulduggery posted:When I worked retail many many people were fired for that at my store. One woman stole enough points that they were going to press criminal chargers against her I always wondered why people ever thought that they could get away with this. The cards' main purpose is to track consumer spending. "Hmm, this person has made approximately 50 transactions at the same store today, some of them minutes apart. Wonder why that is." I saw so many people get fired for this stuff at Speedway. The company always caught on almost immediately, too. Morons.
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# ¿ Sep 28, 2014 05:04 |
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Guru Yaekob posted:I miss first world retail worker problems. Now I get to work in an industry where the customer is literally always wrong and the saying is "the customer is always wrong" Please elaborate.
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# ¿ Nov 2, 2014 05:27 |
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3 days a year is loving criminal
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# ¿ Nov 22, 2014 21:29 |
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Not a Children posted:If you read what he wrote, they get 3 days of unplanned absences a year in addition to their requested absence pool. That's pretty drat generous, most places I've been will ream you out for just not showing up with no notice even once. Yes, I understand the difference between sick days and pto, thank you for that. Giving notice that day, even if it's only a couple of hours before your shift starts, generally speaking, is treated differently than a no call no show at every place I've ever worked. It's still loving stupid to expect that an employee will never be too sick to work more than 3 times a year. That kind of backwards thinking just forces stupid poo poo like the guy is talking about, and has skewed the entire conversation.
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# ¿ Nov 23, 2014 03:36 |
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Pornographic Memory posted:Look I can understand her coming into work sick and then nagging to be sent home because of an inflexible sick leave policy but really couldn't she have grabbed a bowl or gotten over to a trash can or SOMETHING if she's hovering around them saying "hey i'm totally gonna vomit just you wait"?? Just standing behind a guy you're trying to convince you're sick and puking into your hands is weird. In a circumstance like that, she never should've come in, and shouldn't have been written up for it, provided she gave enough notice. Corporate policies that force sick people to work are quite dumb
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# ¿ Nov 23, 2014 04:21 |
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Retail Slave posted:And of course it's your personal fault that your store is out of whatever item the customer just HAS to have, because they couldn't have bought it at any time within the past month. I now work as a csr in a call center that does maintenance support for large businesses, like sending plumbers to wal marts, for example. The closer it gets to ~Black Friday~, the more pushy and unreasonable these assholes become. 'I'm very sorry you waited until 2 days before the big day to call this critical equipment in. You already told me that you have others that will work for the time being, and the company in question will not send your replacement out until they receive the broken one, and there is no amount of arguing/complaining/demanding that you can do that will have any result whatsoever. I'll tilt at the proverbial windmill for basically any legitimate emergency, but you can gently caress right off, stop wasting my and your time.' Maybe I should just start lying this year.
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# ¿ Nov 23, 2014 04:32 |
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theacox posted:If you're not over-promising and under-delivering, you're probably violating company policy and subject to punishment. They love me, actually, because I will suss out details that end up saving the clients money through warranty recalls, and my numbers are loving ballin, but that doesn't mean that I'm irreplaceable. A lot of my coworkers will say whatever they have to to avoid doing work, and it barely even loving qualifies as work.
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# ¿ Nov 23, 2014 05:00 |
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Magic Underwear posted:You are a broken human being. I feel really sad that your life has brought you to the point where you're calling someone a "douchnozzle" for getting married. You are taking the timing of said wedding as a given, when it's anything but.
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# ¿ Nov 24, 2014 05:59 |
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posh spaz posted:See, I was annoyed the first few weekends there, but once you get used to it it's great. Spend time with friends and family, go for a walk, read a book. So many great things to do. Welp, now you did it. You should start sweeping a magnet over your food to check for razor blades, and checking underneath your car for explosives.
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# ¿ Dec 25, 2014 22:27 |
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Irish Joe posted:Because you took the job willingly, and if you don't like it you should just quit instead of throwing a temper tantrum like a huge baby? Look at you not only responding to a Warlocke post, but quoting it, too. Shameful poo poo.
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# ¿ Jan 23, 2015 13:51 |
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Nessa posted:I also love when technologically illiterate customers come into the store and I have to explain what a bluray is and why it won't play on their DVD player. Or better yet, the customers who come looking for cassettes and VHS tapes and have the gall to say VHS is better than DVD and then leave in a huff when we tell them no one sells them anymore. The fact that these people not only exist but also aren't afraid of flaunting their own technological ignorance simultaneously gives me child like glee and impugns my faith in the species.
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# ¿ Feb 3, 2015 14:39 |
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EugeneJ posted:But this time she snapped out of her crack-trance, looked at me, and said "why didn't you put the money in my hand" Honesty would've been the best policy here, imo.
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# ¿ Mar 17, 2015 01:29 |
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Hot Dog Day #82 posted:I still think of myself as part of the tribe, despite not working in retail myself for the past decade. People being rude to anyone, but hourly employees in particular, really grinds my gears. How hard is it to eek out a "thank you" or "please"? Back when I was working at Best Buy I hardly ever heard those words (or had people who made eye contact when asking questions), so whenever I go into stores I try my hardest to be a decent human being to whomever I am interacting with. It seems the least I can do. 2 years for me but otherwise the same. I think the world would be a better place if everyone had to work a year or 2 in retail or foodservice.
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# ¿ Mar 19, 2015 01:41 |
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LonsomeSon posted:Well, and I guess also the mystery shitters, that's pretty loving disgusting too...although usually it's more the result of mental illness than it is lack of character. Not when I do it
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# ¿ Apr 22, 2015 02:35 |
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PCOS Bill posted:That sounds like the kind of opinion a fascist would hold... Nazism is a type of fascism though?
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# ¿ May 12, 2015 03:33 |
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I could see calling it a gimmick, but imho trolling is a stretch. l don't feel trolled... Edit: I never knew some whales were dolphins. Mooktastical fucked around with this message at 07:13 on May 14, 2015 |
# ¿ May 14, 2015 06:46 |
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thewireguy posted:I helped build a k mart and someone used the plastic wrap from pallets to wipe their rear end and it was EVERYWHERE! That sounds highly ineffective!
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# ¿ Jul 27, 2015 17:32 |
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Anora posted:Found out on Friday that the new help (I'll call them Red) I've gotten on overnight was told not to listen to me by the person who trained her at another store (Blue). I'm now taking her Monday and Tuesday shift (tonight and tomorrow) so she'll be able to see her kid off for a new school year. Which means I will be working with Blue. Joy. And if you want to know how I found out Red isn't listening to me, that conversation went like this: I'm assuming that you work a gas station, perhaps Speedway? I'd take a fairly tough response to the new kid. If she's not following SOP, like with the hot dogs, point it out. The glove thing especially, get on the cameras if it's possible. Unsanitary conditions are serious poo poo. If she says she was told that she didn't have to do what you say, put her in her place. If your GM is ok with the QA hit/lost food sales/health department citation, find a new store. Edit: I definitely think you should give your GM the benefit of the doubt though, it doesn't seem like you've had the chance to speak about all of this with him.
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# ¿ Aug 10, 2015 22:41 |
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PCOS Bill posted:This is getting annoying So ignore him or gently caress off
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# ¿ Aug 27, 2015 00:35 |
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# ¿ May 3, 2024 09:20 |
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SymmetryrtemmyS posted:Yes, you're at work to work, but does that mean that there can be no deviation from that? Your coworkers/subordinates (not sure of your position) are people too, and sometimes family stuff comes up. If you were on your break and when your precise 15 minutes were up your mom was in tears talking about long-simmering resentments between your dad and her might be splitting up the marriage, wouldn't you stay on the phone? I got an attendance point at my last job for coming back from lunch at exactly 7 seconds after the 3 minute grace period had forsaken me. They happen to be in the same building of my current employer, and actually raised wages higher than where I'm working now, but I wouldn't go back because of that poo poo exactly. Also, Bude is a colossal dickhole. Read his post history. I mean, maybe employers in Australia are legitimately deserving of such strict adherence to things like time clocks, shrink (theft) policy, and dress codes. I wouldn't know because I've only ever lived in the states. Anyone that tries to apply the thinking in a place where the minimum wage is actually somewhat close to a living wage to the US is intellectually dishonest. All that being said, I definitely feel like what you're saying doesn't apply you're being counted on to perform a duty that would fall upon someone else's shoulders, like in the post Bude quoted. That guy was a loving rear end in a top hat, full stop. There's clearly a middle ground between policing every scant second spent not working and not on an official break, and just "taking a poo poo" for giant portions of time where you're actually needed. Morale breaks down in either case.
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# ¿ Aug 31, 2015 23:35 |