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dovetaile
Jul 8, 2011

Grimey Drawer

Leal posted:

.... Except the guy never, EVER works a closing shift. He calls out. Always. He called out on me last week so I had to work alone, he called out on my yesterday. Matter of fact I'm sure he called out today, and the manager subtly suggested "Don't make any plans". No gently caress you, I'm going to make plans and enjoy my only real day off (my other day off is a good ol' "close the night before, day 'off', come in at 2 am. That isn't a day off, its a day of loving hibernation or sleep deprivation). So my phone is off. If they try to say anything to me tomorrow when I come back I'm gonna be blunt with them: I'm not a loving insurance policy. I'm not backup for when this guy you KNOW constantly calls out goes and calls out. Fire him already! He loving worked 1 day last week cause he called out all the other days! Just shitcan him already, who loving cares if he gets unemployment?!

Oh i have a coworker that refuses to do closing shifts too! Of course she also refuses to work with one particular manager and considering that one manager is closing most of the week and literally no one likes her/most people also don't want to work with her, I get stuck with the closing shift. I had literally 5 straight months of closing then 1 week of opening (in which I finished on-time as opposed to the one coworker who finishes at 4-5 pm most days) and now I'm back to closing all the time.

Also that one closing manager routinely does not give me my 30-minute breaks despite it being a law that if we work more than 5 hours we get a break because heaven loving forbid she do work at her job.

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dovetaile
Jul 8, 2011

Grimey Drawer
Boy i sure wish i could work a shift other than closing for longer than 3 days. But no, our animal care opener person refuses to work with the usual closing manager (as does literally everyone else once they work a shift with her) so I'm stuck closing. Even though our animal care opener takes until 5 goddamn 30 pm to finish opening. and even though i did get dragged into the office for 30 minutes to be praised by two managers for my opening.

dovetaile
Jul 8, 2011

Grimey Drawer

Cop Porn Popper posted:

Currently in a 10 day streak of closing shifts due to my store manager being on vacation. The district manager feels this is too many closing shifts in a row, so he wants the retail counter manager who is currently doing openings to give one up so I can do my job as asst manager and open one day to break up the string of closing shifts and give me a break. He'd of course find someone to close that day. (He won't, I'm placing bets on me pulling an open to close if he decides to make this a reality)

It it wasn't for the fact that I like and respect my store manager and don't want to leave her in a bind, I'd have told them to shove this job up their rear end when I saw this abomination of a schedule.

I wish i had your district manager. The only shifts I get are closing shifts and those are really grating after 5 straight months of nothing but closing.

dovetaile
Jul 8, 2011

Grimey Drawer

Cop Porn Popper posted:

I've worked closings for the last 2 years, only changing it up when we didn't have a person available to open due to sickness or vacations. The only reason I like day shifts is I get more sales and therefore a bigger commission check at the end of the month. I'm also fine going straight from close to open if I have the next day off where I can reset and adjust. Otherwise, getting out at 10:15pm and being in at 7am can suck my dick. By the time I've got home, showered, eaten and wound down, its midnight. That means if I fall asleep immediately, I'll get 6 hours of sleep. I never fall asleep immediately though. :smithicide:

I mean, it's also that the opening person is goddamn terrible at her job but absolutely refuses to close and even if she does get a closing shift (because they gave me a day off) she complains so much and doesn't do poo poo that it's not worth putting her on closing shifts. Sadly that leaves me as the closer/opener (because she is so terrible at her job that oftentimes I have to do major tasking that she hasn't gotten to despite being there since 630 am).

I just miss eating an actual dinner and watching TV. Plus, lately they've been giving me 8 hour shifts which take up my whole afternoon/night so I have no real time to socialize. I haven't seen my boyfriend in weeks between his schooling and my work there's just no time.

dovetaile
Jul 8, 2011

Grimey Drawer
My manager had me scrubbing and gravel-vaccing every drat tank we have yesterday and now every time I lift my right arm above my shoulder I get twinges of pain. The "best" part? No one even came over to check on my work or even thank me; the only one who said anything was the coworker I hate who snottily asked if I'd really done every tank.

dovetaile
Jul 8, 2011

Grimey Drawer

Eric the Mauve posted:

Man, I'd be seeing a doctor on worker's comp so loving fast if I were in that spot, at least in the state I live in

Hahaha. I don't get worker's comp; I'm part-time.

dovetaile
Jul 8, 2011

Grimey Drawer
I had a woman buy 30 small crickets (so about 4.46) at 8:15 pm and she fuckin paid with a 100 dollar bill. Also i'm 99% sure she had a card too.

dovetaile
Jul 8, 2011

Grimey Drawer
Last Monday I had a customer ask when our Back Friday sales were over (the answer was Friday because they are Black Friday sales and 50% off all fish is not something i want for more than a day to be honest.)

dovetaile
Jul 8, 2011

Grimey Drawer

Zenithe posted:

This happens to me too, and I'm 100% convinced it's the RAM throwing everyone under the bus to get their "under xxx hours" end of year bonus. It's so dumb.

Speaking of dumb, tonight it appears we have started to get our yearly "why the gently caress are we being sent this" part of the deliveries. Tonight's specialty was 5 boxes of wet wipes. That's five times what fits on the shelf and, and the shelf is already full. Thanks :thumbsup:

We once got in a delivery six gerbils. We don't even sell six gerbils in six months.

dovetaile
Jul 8, 2011

Grimey Drawer

Shugojin posted:

Read the god damned signs I swear to god the number of times I had people walk back to the bathrooms, look at the women's room door, then turn around and ask me where the women's room was made me want to do a murder



Still happy to not work in a store anymore

Seconding reading the signs. And adding, if you make a mistake with something regarding our store (telling us we sell a certain brand of dog food when it doesn't even exist*, demanding the wrong sales) just assume we're more than likely right. We spend more time in this place than you do. Don't argue, don't double down, and especially don't be rude.

*I had a woman argue with both me and a cashier because she swore the brand was Blue Diamond. There's a 95% chance it was actually Blue Buffalo which has a diamond as its logo.

dovetaile
Jul 8, 2011

Grimey Drawer

Leal posted:

I'm sure Blue Diamond is a company that sells nuts.

It is! But they don't make dog food.

dovetaile
Jul 8, 2011

Grimey Drawer

Grognan posted:

The grocery store that has their poo poo cranked to "springtime for hitler" from the producers and I couldn't tell if they were being ironic or not.

Our retail mix has the Hamilton Mixtape version of "It's Quiet Uptown". Ah yes, there's no music I like better for shopping for pet supplies than a mournful song about dealing with grief over the loss of a child. (Also for a while for a week straight when I opened the one song i heard literally every day was Avril lavigne's "Complicated".)

dovetaile
Jul 8, 2011

Grimey Drawer

EugeneJ posted:

Doesn't having a chip reader excuse the retailer from liability if a card gets used fraudulently

Do stores still not have chip readers

Half the time they're broken as hell.

Also it's 4 days to Christmas and our store has no Christmas music! It's weird.

dovetaile
Jul 8, 2011

Grimey Drawer
Good luck, Vonnie. It took all of 4 months for my store manager to finally get off her rear end and "replace" our opening Animal Care person and even then all it's done is made said Animal Care person "desperate to get 'her' shift back" and "on the warpath". Even though it's been 4 months and she still takes all goddamn day to open (it's supposed to be done by 11 and she takes until 3-5 pm if she even finishes).
(I just wish she'd do something concrete so i can go to HR and complain rather than relying on secondhand info.)

dovetaile
Jul 8, 2011

Grimey Drawer

Cowslips Warren posted:

Flip side, does anyone ever go back to a retail they used to work and be surprised at the changes? I went to a Petsmart I opened about 15 years ago, and of course a ton had changed, but the weirdest was how the employees asked me 'Hey, need help?' I remember going through training about how to ask people not yes/no questions because 'just looking!' was so common and hard to get a sale in with.
We still have training about asking "open-ended questions". It's hard as gently caress to remember (asking yes/no questions comes so naturally) and customers don't really know how to handle it.

Eric the Mauve posted:

I'm sure that is still store policy, it's just Petsmart is so abusive of its staff these days that they don't give a poo poo anymore. See also: Staples.
Oh no corporate managers who've drank the flavor-aid give(s) a poo poo now.

dovetaile
Jul 8, 2011

Grimey Drawer

Pikestaff posted:

I worked at PetSmart for a solid three years about a decade ago; I was the pet care team lead so I became an expert on freshwater fish and several types of small animals out of necessity. Now when I go in, there are a grand total of I think... three people still there from my time, and I usually don't see them and end up with someone who obviously doesn't recognize me, and it's kind of fun to pretend I don't know anything just to sort of see how things are these days. You know, sort of incognito.

it's been ten drat years and I'm still loving addicted to fishkeeping

Three left from a decade later? Wow. I've been at PetSmart for two years and the only person in my department from when I started left is uh me.
(Also hi-five we have/had the same job except mine doesn't come with the title or the raise or the "power".)

Had a woman come in today, buy $50 worth of cat food and then complained to me the whole time that this is her least favorite PetSmart and ugh it's so noisy* in here and [city not far from her at all where she could shop in "quiet"] PetSmart is so much nicer.

*=yes our music-when it's even on- can be loud. That's retail for ya. As for the LP alarm constantly on, yes it's annoying. You're in here for like 30-45 minutes. I have to be here for upwards of 9 hours.

dovetaile
Jul 8, 2011

Grimey Drawer

Fil5000 posted:

My last job I was managing someone who was born in 1995. I'm not sure how there can be adults who were born after the X Files started, I assume there's some sort of time dilation thing happening because I sure a gently caress can't be old.

Hell, my last manager was born in 1995.

dovetaile
Jul 8, 2011

Grimey Drawer

Pentaghastly posted:

Somebody called me "barista" today...like "hey barista...can i get some cinnamon powder"

i have a nametag you cowboy hat wearing gently caress. also "ma'am" or "miss" will suffice. Jesus. "barista" :rolleyes:

I've gotten called "associate" before while I was wearing my nametag and the customer was right next to me.

dovetaile
Jul 8, 2011

Grimey Drawer
Welp, third time in three weeks that I've had a panic attack at work as a direct result of management ganging up on me! Time to find a new job and leave these fuckers to reap what they've sowed.

dovetaile
Jul 8, 2011

Grimey Drawer

Anora posted:

It seems like some idiot kids are now into prank calling my store, and some other group decided to make my store the target of a scavenger hunt. So now I've got a poo poo ton of stupid phone calls to deal with as well as the other poo poo ton of phone calls from stupid people. I've just gotten to the point where when some asks if we have something, I just say no. Unless it's super obvious, like batteries (which are under the battery sign, that's shaped like a battery).

Oh man, we had a whole week of pranks calls once. It got to the point that one of our cashiers just snapped and called the kid an idiot and slammed the phone down.

dovetaile
Jul 8, 2011

Grimey Drawer
Day 2 of six days off in a row because work is some bullshit. I've been spending it applying for other jobs!

dovetaile
Jul 8, 2011

Grimey Drawer
Ever since our store got wi-fi, every machine is so goddamn slow, even the registers.

dovetaile
Jul 8, 2011

Grimey Drawer

dovetaile posted:

Day 2 of six days off in a row because work is some bullshit. I've been spending it applying for other jobs!

Ahaha, day 2 of 5 now! (I have 16 hours this week just on the weekend.) And I found out a coworker in the same department is also leaving. Sooo can't wait to hear more about how they failed the DM inspection again.

dovetaile
Jul 8, 2011

Grimey Drawer

Anora posted:

Anyone else have a co-worker that says they work hard but does nearly nothing, and also impedes your work in their doing nothing?

Yes. I have three and one's above me in the hierarchy.

dovetaile
Jul 8, 2011

Grimey Drawer
I have a 10-hour shift today from 9am-7:30 pm and I'm putting in my two weeks this week. This is ridiculous. When I tried to get out of this 10-hour shift (in which I will also be with 5 other coworkers so it's not like there's no coverage), my manager was all "I thought you wanted more hours [and] do you have someone to cover your shift?" and I nearly threw my name-tag down and stormed out.

dovetaile
Jul 8, 2011

Grimey Drawer

NerdyMcNerdNerd posted:

I actually wouldn't mind working a ten hour shift if it meant I was getting overtime and gratitude and stuff, but, you don't get those things. You get the standard rate the entire shift, you get no thanks, and your only "reward" is raised expectations and a manager who knows you're willing to do that poo poo again.

Yeah, I got none of that. Instead I got harangued and got to see one of the five coworkers do very little actual work (at one point she went into grooming despite having no grooming experience at all) and mostly just hang out with the manager on duty.

dovetaile
Jul 8, 2011

Grimey Drawer
14 loving hours again next week. Thank god I don't rely on this job to pay rent. (Meanwhile the lovely coworker who's a complete know-it-all and manages to sit on his rear end 95% of the time has nearly 30 hours.)

dovetaile
Jul 8, 2011

Grimey Drawer
Coworker leaves for her deployment (lasts a month) this week and all of her hours have been given to the coworker who does nothing but suck up to the manager. If my schedule next week has under 18 hours (I find out tomorrow when I come in) I'm putting in my two weeks and quitting.

dovetaile
Jul 8, 2011

Grimey Drawer
Ahaha, put in my two weeks today! gently caress you for giving me a "final" warning when the first two were verbal, gently caress you for telling me "value my experience" but never giving more than 20 hours or loving listening to me about any of the animals!

dovetaile
Jul 8, 2011

Grimey Drawer

Eric the Mauve posted:

Not to undermine how good it feels to give the finger to your boss, but if they've been giving you warnings then this is the result they wanted.

Oh it's been what they've wanted for a while now regardless of any warnings they gave (verbal warnings don't count and that's all they gave me).

dovetaile
Jul 8, 2011

Grimey Drawer

Duckman2008 posted:

Probably, but when companies want to get rid of you they want to do it on their schedule.

My last company was finding poo poo to write me up for, so there was nothing better than turning in my two weeks, explaining that I was going to a competitor, which activates a policy where they have to let me go immediately, going out on my terms, and loving my manager over on her vacation and on her staffing because they weren’t prepared yet to replace me.

That was a good feeling.

Yeeep. They were finding a ton of bullshit reasons (it's not overfeeding if there's no food in the bowl) so rather than deal with any more constant negativity I just up and quit.

dovetaile
Jul 8, 2011

Grimey Drawer

Eric the Mauve posted:

I would not have thought that from the entire shitshow that is employment the retail industry Petco would be the nut low, but every single person I've ever known who has worked there has told nothing but horror stories

Wrong one! I work(ed) for the other well-known pet supply store. It used to be a nice place to work but then our assistant store leader got transferred and we got one who doesn't know how to make a schedule and then Pet Care's management imploded and they put in people who had no reason being in a department they'd never worked in.

dovetaile
Jul 8, 2011

Grimey Drawer
hey work:
I put my two weeks in. My last day is tomorrow. Don't loving come to me begging for any advice I'll give you because there will be none. The time for my advice was three months ago before y'all completely hosed up my schedule and the job I actually did enjoy.

(P.S.: I sure enjoyed scooping up two inches worth of dead feeder goldfish this morning. Have fun dealing with that when the DM visits 'cause your golden boy doesn't scoop deads when he opens.)

dovetaile
Jul 8, 2011

Grimey Drawer

Fighting Trousers posted:

And yet, customers will still ask "Do you work here?" while I'm transferring product, or resetting a cabinet, or dressing a mannequin. No, I just like fondling mannequins for fun, why do you ask?

I've had customers ask if I work here while staring right at me in my bright blue polo shirt, khakis, and highly visible name-tag while I just finished facing. Sometimes I wanted to say "no. Dressing up as a minimum wage retail slave is my fetish".

dovetaile
Jul 8, 2011

Grimey Drawer
Yeah the EAS won't help. The last placed I worked at had one but no doorman/LP and it would go off approx. 50 times a day, including when people walked into the store and, once for a week, every 5 seconds because it was completely broken.

dovetaile
Jul 8, 2011

Grimey Drawer
I had a customer use human being while referring to our Sun Conure baby (as in saying she didn't want him to be one). We had been having a pleasant conversation up til then.

dovetaile
Jul 8, 2011

Grimey Drawer

HOTLANTA MAN posted:

Yeah I'm starting to notice that. Me and one other guy who's leaving to go back to school in a few weeks are the only shift supervisors there. I'm hoping against hope that when he leaves I'll get some of his hours for a while, but I know they're just gonna hire someone from another store and keep me at like 15 hours a week.

I know I need to find another job and I'm sending out resumes right and left but to be one of the best employees there and be rewarded with 15 hour weeks when I have bills to pay is a slap in the dick.

Good luck! You're not getting those hours. Ask me how I know,

dovetaile
Jul 8, 2011

Grimey Drawer
That's why I buy the gaudiest box-cutter I can find (it's neon pink).

dovetaile
Jul 8, 2011

Grimey Drawer

EAT FASTER!!!!!! posted:

There are myriad reasons but unions aren't even in the top dozen. The commodification of retail labor and the lack of any appreciable special skills accumulated above or beyond years of experience working retail are probably the first two and most obvious.

Also most retail employees don't allow you to unionize.

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dovetaile
Jul 8, 2011

Grimey Drawer

NerdyMcNerdNerd posted:

What ya'll wearing on the floor? I successfully killed my current pair of boots and I need a new set of kicks before I head back.


I'm glad my department is largely immune to rushes, outside of Thanksgiving and Christmas. I actually had my freezer looking pretty good a few days ago, but then the first week of the month hit and now everything is hosed again.

I'm sure it'll be great when I come back. I already told the ASM to go ahead and schedule me a long day when I return, because it won't be a truck day, and I can just use that time to saw through all the bullshit.

Lugz. Slip-resistant as hell (I walked through fresh floor wax without slipping) and very comfy.

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