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Zonekeeper posted:drat, the Thunderbolt goes up to $199 if you're on a family plan Because Amazon gets paid less for renewing a secondary line which to Verizon only pulls in $9.99 in base-access revenue every month. It sucks, I know, but I get it. Verizon subjects their own sales reps to the same reduced-payout for secondary line contract renewals.
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# ¿ May 30, 2011 19:00 |
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# ¿ May 4, 2024 08:02 |
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Super Dude posted:Is 4g really that important? I've never owned a smartphone so I'm not really sure what 3g speeds are like. What's the best 3g phone? The X2 and Xperia Play looked nice. I've seen speed test runs range from 7mbps to 38mbps with 30-90ms. And yes I'd pick the x2 out of all the 3g phones we currently have. 4G is about to drop in my area too but I'm unimpressed with the phone selection. Not sure if I can wait until late summer for Motorola's first 4G Verizon phone.
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# ¿ Jun 15, 2011 08:03 |
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Rye Bread posted:Sluggishness, random reboots, phone turning completely off, screen turning off and not coming back on, unresponsive buttons, speaker (both ear and speakerphone) and microphone not working at all on calls.. battery pull usually fixes it, but we shouldn't have to do it every 3 hours. This is bizarre to me. I've had 2 droid X's since launch day(7/15/10) and both get very, very heavy use. One of them has over 80 applications. I've never had to get a replacement. I've had power cycle issues, seen delays in the screen waking up, etc. Since 2.3, I haven't had any issues, period. For me and everyone I know that I've recommended it to, it's been nothing but a solid phone.
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# ¿ Jun 17, 2011 04:27 |
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Duckman2008 posted:That answers that then. Weird thing is my friend loves working there, and is a pretty ethical Guy. He insists the best part is commissions getting split between everyone working at the time, so even if you have bad luck and get service questions all day, you still make money. That's how I loosely have my sprint store run, that way people just take care of the customer. Meh, sprints been taking care of me fine anyway. Are your reps fairly motivated? I would hate working in a split commission setting. I would imagine it would allow too much dead weight and not properly reward people for their individual work.
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# ¿ Jun 19, 2011 20:14 |
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SpacedOut posted:There isn't. Android, iOS, WiMo 7, & WebOS all use the same feature code, RIM has it's own code for BIS & yet another one for BES, & dumbphones also have their own unlimited data feature code. This is correct. Only RIM has the different feature code.
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# ¿ Jun 22, 2011 06:20 |
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Hed posted:Thanks for the reply SpacedOut. If you activate your own 4G equipment before the data plan changes it should work. There's a single feature added to phone plans to distinguish 3G devices from 4G devices which would trigger a plan change.
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# ¿ Jun 22, 2011 06:24 |
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Scipiotik posted:All this mystery around the Bionic is stupid and I hate it. Motorola really hosed early adopters of the Xoom as well. I bought one for many reasons, but the number one reasons was for the LTE upgrade. Now there's talk about a Xoom 2. I played with the Galaxy Tab 10.1 today and couldn't help but feel bitterness towards Motorola.
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# ¿ Jul 25, 2011 05:45 |
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chocolateTHUNDER posted:Im pretty sure I read in this thread that transferring the liability triggers the data plan to get knocked down to 2 gigs automatically.
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# ¿ Aug 8, 2011 00:00 |
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Btw, I use Track and Protect for my Droid X. It requires a pin and has a "reward if found" message with instructions on how to return the phone to it's original owner. I believe it's free.
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# ¿ Aug 10, 2011 05:39 |
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DaNzA posted:Can you get one of those $0.01 smartphone deals from amazon and use that to sign another 2 year contract with it? Amazon profits from the contract, so no. Those smartphone deals are always with a new contract.
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# ¿ Aug 12, 2011 06:20 |
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Ciabatta posted:I got a Charge a month or two ago and it is fantastic so far. The screen is by far the best feature of it for me, so much so that I don't know if I can get another phone that doesn't have a SAMOLED. 4G is nice, but I'm on a 2gb plan and so use wifi most of the time. Battery was fine before rooting (something like 15-20 hours using primarily wifi, screen brightness low, light/moderate usage). It's unlikely the Bionic will have a better screen. Samsung has routinely destroyed Motorola when it comes to screen quality.
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# ¿ Aug 14, 2011 22:14 |
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Codiusprime posted:This is so true, I shouldn't have really picked on Verizon. I've pretty much stopped asking sales reps anything when I go into an electronics store (rarely do anymore, hallo newegg). Actually, she wasn't lying. When you buy a phone from someone else, the warranty doesn't follow you. Sometimes, exceptions can be made but it's policy. The warranty follows the account number, so even IF you buy a phone from Verizon and decide to, for example, change the account over to your girlfriend's name, technically, you've lost your warranty. That's one of the key things reps include in their "Clear Customer Disclosure" when performing an assumption of liability. If you come to me and told me you bought a phone off ebay and want it replaced under warranty I would laugh at you.
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# ¿ Aug 18, 2011 17:15 |
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NewcastleBrown posted:Thanks for the info. If you don't mind I'd like to ask some clarifying questions. Verizon doesn't care whether or not you live with the person who gets the discount. He can have up to 9 lines on his account(this isn't specific to any corporate discount, just Verizon in general. Wireless Advocates(Costco's cell phone kiosk) can see that you're an authorized user and will be able to upgrade you. Currently, some corporate discounts are giving up to $50 off 4G handsets and you would have to go through Verizon directly to take advantage of that. You do not need to utilize the website or a specific rep to get this discount. Those business reps prefer you go through them for commission reasons, but it's not required. It sounds to me like you're on a consumer plan with an employee-liable discount meaning it's under your brother's name and he's just receiving the discount extended to a corporation's employees. The discount off accessories is 25%.
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# ¿ Aug 27, 2011 03:47 |
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Yoshifan823 posted:Holy poo poo, there's gonna be a 4G network where I live! This is the most exciting news since ever, but I have a few questions. I remember back when we offered nothing but USB, PCMCIA and PC Express broadband cards I researched and found a few routers that would work with them. The problem with plugging in the USB stick into a router is that there's software that needs to be installed onto your PC/Laptop/Wtfever and I'm not sure how you would do that on the time capsule or whatever other device you find. The mobile hotspot 4G devices only have a range of 30-33ft and I haven't found a way to boost that. It might be worth it for you to get 2 4G mobile hotspots.
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# ¿ Aug 28, 2011 02:02 |
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So I've got a bionic and I've got the extended life battery and the battery life still seems to suck balls. I DOA'd the old extended battery for this reason and it's still happening. I'm starting to think it's the phone. I've noticed that there's data constantly being transmitted. The UP/DOWN arrow's underneath the 4G symbol are always lit up. When I view what's eating up my battery, all I see is Cell phone Idle and Cell Standby which makes up about 85% of the battery power consumed. WTF? I wanna see if anyone here has any suggestions before I hard reset.
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# ¿ Sep 26, 2011 19:44 |
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I figured it out as being the Groupon app. loving REALLY? Groupon? I uninstalled it and haven't seen my phone stuck in a data connection since.
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# ¿ Sep 26, 2011 22:01 |
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My bionic was DOA. Before getting it, I had a Droid X and used less than a gig every month easily. Since getting my bionic, my usage really hasn't changed. My phone would get super warm and die within 4-6 hours on the extended battery. Once I got it swapped out, the battery life has been way better. I looked at my usage and it's at almost 5gb's of usage. I'm thinking my old phone was stuck in some sort of data connection which would explain why it would get warm and die within hours. Just wanted to give a heads up for anyone who has a bionic.
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# ¿ Oct 8, 2011 16:51 |
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VoodooXT posted:It was most likely the Social Location app. If you don't set it to auto end, it drains your battery like a hungry leech. Every time I checked my task list nothing stood out to be an app that would devour the battery. I'll definitely keep an eye on that.
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# ¿ Oct 9, 2011 03:29 |
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maduin posted:Yeah this; also, if you're on an unlimited plan they'll throttle you if you're among the top 95% of users or something like that. Only on 3G. 4G Unlimited data users are not throttled. The cost to deliver 3G data is 10x more than the cost to deliver data through LTE. edit: beaten.
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# ¿ Oct 20, 2011 05:42 |
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bull3964 posted:Right now, at this very moment, it's probably the Bionic with an extended battery with 4G turned off. This. Even with 4G turned on, my bionic with the extended battery lasts about 16 hours with fairly heavy usage.
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# ¿ Oct 24, 2011 18:05 |
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For future reference, the easiest way to get a replacement phone without any hassle is to call tech support and simply tell them it's not turning on. You're going to want to call from a different phone and have the phone you're trying to replace turned off. As a corporate VZW employee, they still run us through the gamut of battery pull -> hard reset as a standard trouble shooting method and I got sick of it so I started to just fake it.
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# ¿ Oct 30, 2011 00:28 |
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They've really tightened up on moving upgrades up. Indirect stores in my area have the ability to do it one week early. The two things that managers absolutely can't make an exception on are iPhone and 4G early upgrades. That doesn't mean it's impossible, but somebody's going to get yelled at if it happens. kstatix fucked around with this message at 05:45 on Nov 3, 2011 |
# ¿ Nov 3, 2011 05:42 |
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The razr is drat sexy and I ordered one as my work phone. I have the bionic now and I've bought a poo poo ton of accessories to make me happy with the battery life. I carry the phone with an extended battery and an extra extended battery in my pocket, because one barely allows me to make it through a full day at work. It's pretty frustrating, but with that in mind, I don't see how I can put up with the battery life on the razr. I hate having to charge my phone while I'm at work and I'm not going to carry around an external loving battery pack. Good thing I didn't have to buy it and if I hate it I can swap it out in 3 months. I'll report back with battery life experience when I get a chance to put the phone to real life use.
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# ¿ Nov 11, 2011 16:28 |
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Ciabatta posted:I would also like to know the answer to this, please! I'm looking at paying $650 for a Nexus and selling my current phone for $150-200. If I can get a $240 line over two years and upgrade soon for $199, that is almost certainly worth the hassle of explaining this scheme to my family! Yes, it's doable. But it's just as easy to add a line and purchase the Nexus with the discount, then put the dumbphone on that line. No need to add a line before hand.
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# ¿ Nov 26, 2011 04:37 |
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kitten smoothie posted:Don't I need to pay for data on that throwaway line for some period of time if I do an add-a-line and buy the Nexus at the same time? Nope. Add a line and get the Nexus, once the Nexus is activated you can log into your MyVerizon account online. Switch the dumbphone onto the new line, activate the Nexus on yours. You may have to visit the store to get a new 4G sim card(it's free).
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# ¿ Nov 27, 2011 20:40 |
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C2C - 2.0 posted:Does Verizon typically add a "placeholder" phone to any extra lines on your account that you didn't get a phone for? Usually they'll put an ESN/MEID from a phone you had before. Otherwise, some reps will use a DUMMY esn which in most cases is prohibited(for the rep to use) but nothing the customer will ever need to be alarmed about.
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# ¿ Dec 6, 2011 20:12 |
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hotsauce posted:So unlimited data will be $30/month? This seems too easy. The unlimited hotspot feature only populates as an option if you are grandfathered into the unlimited data plan. If you aren't, it doesn't even show up as a compatible or even selectable feature.
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# ¿ Dec 8, 2011 20:36 |
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Krittick posted:Thank my mother for it. A lot can change in a couple years. A $400 deposit doesn't always mean bad credit as I've seen people with that high of a deposit just because they had no credit history whatsoever. Unfortunately, there's simply no way around it. The good news is you will get it back with 3% interest, but almost nobody can stomach a $400 deposit if they have that kind of credit anyway. No offense, as I'm in the same situation you are. My credit's hosed and if I wasn't a verizon employee I would definitely be looking at a deposit and as a consumer I would definitely find another route. edit: Also, if you checked recently and Verizon is asking for $400, you're likely to see the same requirement on ATT. There's an ATT kiosk right outside of my store and I've seen kids start with us and head to the kiosk and leave both places empty handed and whether or not it's true, Verizon apparently is the most lenient when it comes to credit scoring.
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# ¿ Dec 24, 2011 02:40 |
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DeceasedHorse posted:Looked these up on Amazon as I'm in the market for a screen protector and they don't get the greatest reviews but on the other hand 399 is a lot more reasonable than the 20 dollar steinheil one I am also considering , especially as I always seem to mess up the application process and end up with tons of air bubbles. The key to getting them on is thoroughly cleaning your screen and dusting it off with a compressed air can. Apply the protector immediately after removing it's backing as fast as you can line it up. If the protector has cutouts for things like the speaker, LED indicator, microphone, try to line it up with those because having the screen protector over something like the speaker will cause it to bubble in that spot and it's annoying as poo poo. Use a credit card to push out the air bubbles. The ones you can't push out indicate you have some kind of debris in that spot. I use scotch tape to carefully lift the screen protector to remove whatever the gently caress is stuck underneath and push the bubbles out with my credit card again. I've got it down to a loving science. I've also done over a thousand or two of them.
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# ¿ Dec 24, 2011 02:48 |
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duffmensch posted:Just wanted to add that if you are having problems with dust specs and/or hair, I have had luck with applying the screen protector in a very humid environment (like the bathroom with the shower turned on full hot water for a few minutes). This seems like a bit too much work for a screen protector
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# ¿ Dec 24, 2011 16:56 |
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Nostalgia4Infinity posted:Thanks for assuming that I didn't read the entire article. I am aware that autopay (which I don't like to use because I've been burned too many times and I like to control when I pay my bills) and ACH (which I guess I will begrudgingly use) are exempt but that still doesn't stop it from being nickel and diming bullshit. I feel that same way about my electric company charging a fee to use a debit card (I pay with a check - loved your condescending attitude by the way) and my old bank charging ATM fees (switched to a bank that refunds fees each month). There is no reason to charge a fee for this other than greed. Most if not all companies get charged or have overhead fee's for taking credit card payments. If you have a method of paying your bill that doesn't cost the company or the consumer any more money, why the gently caress wouldn't the company try to promote utilization of that bill payment method? Sure, it's another way for the company to make money, but money is what motivates people and the company's just trying to motivate you to use a payment method that doesn't cost them. Yeah, I work for verizon, but I'm constantly pissing in the kool-aid. As others have stated above, these fee's aren't anything new. Just new to Verizon Wireless.
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# ¿ Dec 30, 2011 04:34 |
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Mark Larson posted:How does Verizon's corporate discount verification process work exactly? The rep I talked to said that Verizon actually contacts the company I claim to work for, and that's why the discount takes a while to show up on my bill. This is different from and in addition to me showing them my corporate ID?? The company doesn't actually get contacted. The ONLY two acceptable forms of ID for adding a corporate discount are a photo ID badge with your first and last name and the name of the company OR a paycheck stub dated within the last 60 days. We take a snapshot of the information to add the discount to your account and it'll show up immediately on our end or on MyVerizon. However, the discount does not kick in until the employer information has been audited by one of our departments. Any proof of employment presented that doesn't include the information I stated above gets the discount removed. As long as you pass the audit, the discount kicks in. You can also add your discount via email by going to verizonwireless.com/getdiscount -- via this method, you register and receive a validation email in your work email inbox. Click the link in your work email inbox and follow the steps to complete the process. This method is typically easier and though I'm not 100% sure, I'm assuming the auditing process is automated as it doesn't actually require a human to verify any of the information.
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# ¿ Dec 31, 2011 19:20 |
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tofes posted:The Rezound has a nice screen, a loud speaker, and a good camera. The downside is it's kind of thick and you have to put up with Sense Yeah, and like every other HTC phone, the battery is worse in comparison to other high end phones. The longer I've worked for Verizon the more and more I see how lovely HTC phones are. I see the Incredible 10+ times a day with memory issues and other problems. It used to be the Eris. Now that we're approaching 1 year since the Thunderbolt came out, I'm seeing that as the next plague.
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# ¿ Jan 2, 2012 22:48 |
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highme posted:Anybody in Portland, OR having data connectivity issues? I've been without any data on my GNex since last evening. Mine's working fine.
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# ¿ Jan 15, 2012 21:06 |
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Ernie Luckman posted:Anyone know how the hell i can reset my billing account password without dealing with phone maze sitting on hold hell? Just got my Maxx in the mail and can't activate it because i don't know this password. Billing account password =/= online account password. Billing account password is a verbal password you get asked when you call into 611/customer service, it can be no longer than 5 characters long. Online account password is minimum of 8 characters and must contain atleast 1 number. Reset your online account password, then go in and change your billing account password.
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# ¿ Jan 27, 2012 20:37 |
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What's everyone using to backup/restore? I went from Droid X -> Bionic and just manually downloaded all my apps again, and setup my bookmarks manually. That's kind of a loving pain and now that I'm switching to a Razr Maxx, I want to make it easier. Any suggestions?
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# ¿ Jan 30, 2012 18:05 |
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Codiusprime posted:Everything should download automatically when you enter your Google info. I find it's very hit or miss though. Yeah, very hit or miss. I thought this would take place when I switched to my Bionic but was mildly disappointed when nothing happened. I'll try MyBackupPro. I don't ever root my phone because I have to demo it on a daily basis.
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# ¿ Jan 30, 2012 18:22 |
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Mighty Horse posted:It's supposedly dependent on the app itself. I thought this would be the case, but NOTHING transferred. Not a single app. I was heavily debating between the razr maxx and the galaxy nexus, but for some reason I'm one of the few people who like Blur
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# ¿ Jan 30, 2012 20:16 |
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Redjakk posted:My wife just bought a barely-used white iPhone 4 off eBay this week. She tried activating it but they said that the previous owner hadn't taken it off his account yet. She sent him an email but hadn't got a response in two days. This just means he needs to do an ESN change to an older phone or a dummy esn(which verizon provides) in order for you to activate it. You should be fine assuming he's willing to cooperate. He should anyway, because otherwise he's paying for an extra $30 in data for a phone he doesn't own.
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# ¿ Feb 4, 2012 06:37 |
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# ¿ May 4, 2024 08:02 |
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Cynode posted:Few questions on this: 1: Not sure, don't think an end-date has been published. 2: Yes. 3: Should be able to. I'll double check when I get to work tomorrow. Obviously if it worked this way the maxx is the one you'd pay for. Btw I went 2.5 days on battery with my maxx. Really happy with my purchase.
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# ¿ Feb 8, 2012 07:05 |