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sfwarlock
Aug 11, 2007

SEKCobra posted:

Headshots are normal for all CVs here, is this not true for you guys?

I was told only include a headshot for modeling/etc.

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sfwarlock
Aug 11, 2007

tehloki posted:

I lost faith in combofix that day.

Combofix is fix-or-kill. About 5% of the time that I use it the system is totally hosed afterwards and needs a reimage... but the alternative was reimage anyway, so shrug.

ConfusedUs posted:

Sales motto: Over promise, under deliver, pass the blame.

Sales in a nutshell: If you don't make the sale, you get blamed. If you make the sale and then engineering fails to fulfill, they get blamed. Always Be Closing.

sfwarlock
Aug 11, 2007

skipdogg posted:

We had to fire a guy once for taking pictures of his erect penis (in the bathroom at work), and then emailing them to girls on Craigslist from his company email account.

Reminds me of this:

quote:

“Did you mail a picture of your penis?”

He raised an eyebrow. “Would it make it better if I said I was mailing pictures of someone else’s penis?”

I’ve thought about that question for fifteen years and I still don’t have a good answer.


-- from here

sfwarlock
Aug 11, 2007

SRQ posted:

I live with my parents, I'm a student. I love my parents.

if they wake me up again because the internet isn't working instead of just loving rebooting the router i will burn the house down
IM NOT A WIZARD ALL I EVER DO IS PULL THE POWER CORD OUT AND PUT IT BACK IN

Careful what you wish for. Amateur troubleshooting leads to calls like the one I got last week. "The internet is down so we rebooted the server and now nothing is working."

Come to find out one person's laptop's wireless had failed to connect and someone else's home page had been set to about :blank somehow so they went into the (locked!) server closet and unplugged/replugged the DC at the wall. Then somebody's teenage kid "who knows IT" logged into the router looking for the factory reset and managed to gently caress up half a dozen settings in there.

sfwarlock
Aug 11, 2007

tehloki posted:

There's this gigabit ethernet switch that was used for low-importance internal-stuff-only computers in our Box Office for about 12-13 years.

Gigabit has been a thing for that long? Suddenly I feel old.

sfwarlock
Aug 11, 2007

TWBalls posted:

According to Wikipedia, it's been around since 1999. I knew Gigabit fiber had been around at least that long, but thought GbE wasn't until early 2000's. Oh, god... The article mentions Gigabit hubs. :suicide:

I still have notes somewhere around here that says "10 mbit to the desktops, 100mbit between the servers, gig fiber between floors."

Sirotan posted:

A ticket came in.

To my personal email address.

From a user who has not been with my company for more than a year.

:reject:

Let me guess. They kept their company laptop and expect you to support it.

FAKEEDIT: Wireless switch.

sfwarlock
Aug 11, 2007
"That guy" at my last job would speculate about the causes of every issue? With questions after each line? Maybe he had taken one comp sci course in college and thought he knew what he was talking about? Or he had read the ticket closing emails and pulled random things from there to suggest?

sfwarlock fucked around with this message at 14:08 on Aug 29, 2013

sfwarlock
Aug 11, 2007

AlexDeGruven posted:

I remember a kerfuffle many years ago about the same terminology being used for IDE hard drives.

The problem is that the Master/Slave relationship is not inherently racist and goes back FAR beyond our country's history. Anyone who finds an appropriate usage of the Master/Slave relationship in technology inappropriate needs to grow the gently caress up.

I got yelled at once for talking about slaving an audio track on a recording.

sfwarlock
Aug 11, 2007

Helushune posted:

Long story short, he crimped all the ends like so:
Orange, orange white, blue, brown white, brown, blue white, green, green white.

Huh. Not that that was at all the right thing to do, but it should theoretically have worked, unless you have some crappy cat-5 stock that skimps on the blue and brown pairs. Hell, I've seen some cables that just go straight down whatever color order the guy making them had in his head, without splitting one pair, and they still worked.

vvv

There you go. He probably nicked the inner cables while stripping the jacket off.

sfwarlock fucked around with this message at 18:21 on Sep 1, 2013

sfwarlock
Aug 11, 2007

Install Windows posted:

Someone who thinks it's still 1994 and it's a good idea to partition your hard drive as much as possible.

Actually overheard at work a few years ago: "But, you see, if you keep the partition sizes below 2GB, then it minimizes your cluster sizes..."

sfwarlock
Aug 11, 2007

ratbert90 posted:

I have been at my job for over a year now and only used like 100 megs of space without deleting a single email. How is 1gig too little?

I wondered the same thing, but some people get hefty attachments I suppose.

sfwarlock
Aug 11, 2007

SEKCobra posted:

I never understood emailing big files. Just set up a FTP or http share or something. Or use mega if you can't get any help from IT.

"But email is so simple and I understand it. Why do you want to make me learn something new? Do you just want to prevent me from doing my job? Can't you make it so my way works?"

sfwarlock
Aug 11, 2007

GreenNight posted:

We don't get paid sick leave unless you go to the loving doctor and have a signed note. Flu where the doctor doesn't want to see you? Better hope you have vacation saved up.

The last time I was told this, I said "If I were well enough to get out of bed, shower, get dressed, and drive to the doctor's office, I'd be well enough to come in!"

sfwarlock
Aug 11, 2007

Vin BioEthanol posted:

Somehow I've never heard of this. I wonder if their remote desktop.exe actually gives them remote desktop or if it's just some generic zombie trojan.

I'm tempted to setup a VM to keep handy


EAT THE EGGS RICOLA posted:

I tried that once and they just systeminfo'd and saw that it was a VM immediately. Then I pretended to have no idea what they were talking about and they carried on trying to "fix" my unpatched Win ME VM.

Dammit. I had a VM all set up with win95 OSR2, firewalled off all my other machines and with 16 megs ram...

sfwarlock
Aug 11, 2007

blackswordca posted:

to which I got the reply "We decided in the meeting you were going to be a volunteer."

blackswordca posted:

Apparently there was a mini meeting and it was decided I would be to subject matter expert for BES 10.

There seems to be this worrying trend in your life...

sfwarlock
Aug 11, 2007
Are they USB 2.0 or 3.0?

sfwarlock
Aug 11, 2007

ratbert90 posted:

I like the way *nix stores passwords, which I have done a taking to in my apps that I code.

Encrypt it one way, remove any trace of it from memory. If a user types his password back in, you have to re-encrypt it again and compare the encrypted value to the encrypted password.

Well, that's the Right Way to do it. And that will work until you meet someone with more education than sense, who will ask why if a user forgets their password, we can't just email it to them in plaintext. It'd be such a great convenient feature, have it ready by Monday.

In other news, I've been notified I must take a drug test before reporting to work tomorrow, my only alternative being to resign. This oughta be interesting...

sfwarlock
Aug 11, 2007

Nativity In Black posted:

they generally only do it if they have cause to believe you are showing up to work hosed up.

So it's written into the employee handbook at work that they can do random bag checks. That number came up, oh, about nine days ago. Apparently the drone who went through my laptop bag found "drug paraphernalia" and reported it.

They've been vacillating on what to do about it this long, apparently. You all get three guesses what the horrible sinful druggie gear they found was.

vvv Nope, not needles.
Also no vape, no pills, and... uh... Dave's not here, man.

sfwarlock fucked around with this message at 04:11 on Sep 24, 2013

sfwarlock
Aug 11, 2007
No postit notes, no lamp, no tie-dye, no papers, no lig-...

Wait, a lamp? Anyway.

No lighter either.

sfwarlock
Aug 11, 2007

Entropic posted:

Don't keep us in suspense dude.

I was giving you all time to guess.


It was a hemostat, which I use to retrieve screws from inconvenient places. Apparently some people use them as roach clips.

sfwarlock
Aug 11, 2007

MJP posted:

Got my first "do the needful" in almost ten years of IT career!

"It looks like you are correct in that the array accelerator battery has failed. Please kindly hold the line and I will do the needful to set up a case for you."

I actually asked a cow orker to do the needful the other week.

I had the urge to set myself on fire once I realized what'd just come out of my mouth.

sfwarlock
Aug 11, 2007
Submitted late in the day on 10/1 by HR: "For Monday we have five new hires on floor (mumble) of building (mumble). Please provide computers and emails*." (*: domain accounts)

Replied early AM on 10/2: "Please advise names/desired email addresses, required distribution lists, etc. Also please advise what department they'll be under, as we are out of stock computers and need budget to order more."

On 10/4 (today): "Here are the eight new hires you've known about all week, where are their computers and why haven't you made emails for them yet?"

sfwarlock
Aug 11, 2007

Inspector_666 posted:

Shoot at, I don't own a cannon.

Step 1, build a trebuchet...

sfwarlock
Aug 11, 2007
Opened 15:22=11/29/13 by (user@company.com)
i need a hug :(

Resolved 15:26=11/29/13 by (me)
Request approved. Hug delivered. Closing ticket.

sfwarlock
Aug 11, 2007

dennyk posted:

Hope sfwarlock put in a change request to apply Hug to User and got all of the required management approvals, or he's screwed.

We only have to do change requests for a process change going forward, for instance if I'm going to hug her every day from now on.

sfwarlock
Aug 11, 2007

Zamboni Apocalypse posted:

The Server of Amontillado?

It is the spinning of its hideous fans!

Also, someone apparently printed out lots and lots of porn and wallpapered the inside of a bathroom stall with it.

Also also, a couple of us got bored and are working on a procedure definition for applying hugs to users, including SLAs for response and resolution and whether the procedure is considered "sensitive" (that is, whether the user can request specific techs to perform the service). Best quote so far: "See subprocedures PAT-ON-BACK and "THERE-THERE." "

sfwarlock
Aug 11, 2007
Priority 1 filed via internal chat: My internet is down!
Actual issue, as discovered by helpdesk: Spotify can't connect.

sfwarlock
Aug 11, 2007

Lum posted:

The 1 metre limit doesn't apply for patch panel to switches as it's between devices only, therefore the distance is 30cm + however far away the wall socket it + however long the patch cable at the other end is.

Your usage is exactly why 30cm patch cables exist, even though connecting two devices together with one is out of spec.

So my custom-built 2 inch cable to connect stacked switches is out of spec? ... whoops.

sfwarlock
Aug 11, 2007

AboveAndBeyond posted:

Anyone know of any programs out there that'll add in some form of start button in a terminal environment on Server 2012? Users insist they need to use the start button and can't do their jobs remotely without it.

IT users or the rank-and-file? Most of my problems with remoting into Server 2012 were fixed by pinning Run to the taskbar.

sfwarlock
Aug 11, 2007
This is why I wince every time there's some new hire who is "good with IT."

sfwarlock
Aug 11, 2007
... at 18:30 or so Friday night.

At 2:30, ish, Saturday, it broke SLA for an incident and quietly escalated.

At 6:30 Saturday it escalated again and sent out a round of emails.

At 18:30 Saturday it went critical and sent out another round.

At 18:30 Sunday it started sending out emails every two hours...

sfwarlock
Aug 11, 2007

Caged posted:

Who's job was it to put the working hours into your ticket system?

Probably the same person who ensures that we use NONE of the tools here to their fullest extent. Or any extent beyond the minimum.

sfwarlock
Aug 11, 2007

dennyk posted:

You're assuming that "working hours" isn't a redundant term at his job. :v:

I've gotten the spiel at least 3 times about how work/life balance is a thing of the past.

I tell them clearly they mean work/life separation is a thing of the past.

sfwarlock
Aug 11, 2007

Migishu posted:

Opening worklog
Writing updates in haiku
I am very bored

There once was a sysadmin named Ned
Who had all the passwords in his head
Was hit by a truck
and we're out of luck
Company went under now that he's dead.

EDIT for as not to doublepost:


... from a former freelance gig, which dropped me in favor of the owner's friend's nephew or something who "knows computers" and told them I was ripping them off at $85/hr.
Now nephew has gone off to college.
Then their net goes out, so they call me. I thought hey, I can get a client back. I walk in and...
They're now on Comcast Business instead of Fastmetrics. The "router" is a D-Link.
All the computers are running a warezed version of Windows 7 Ultimate, with likewise warezed Office 2010.
The fileserver - which was running Windows Server and 4 2gb drives in RAID5 - has been wiped and is now running the same Win7 and 2 of those drives as C: and D:. No one knows where the other two drives went.
The DC - which was running Windows Server - is now running Linux with no apparent purpose. It's not fileserving, it's not Kerberosing, it's just sitting there.

To quote the Simpsons:
"Oh...oh, gosh...you know, I'm not much on speeches, but it's so gratifying to leave you wallowing in the mess you've made. You're screwed, thank you, bye."

sfwarlock fucked around with this message at 20:21 on Jan 22, 2014

sfwarlock
Aug 11, 2007

Paladine_PSoT posted:

What are the odds the recruiter will absolutely not respect either the "we wont edit your resume" or "these email addresses are provided for the sole purpose of contact regarding this job opportunity, do not distribute to any other parties without consent"?

0%

Meanwhile, regarding my above post: It Gets Better.

Basically they fired someone with cause and this person turned around and ratted them out to the BSA.

They're facing an audit, and they thought if they "got me back in" as the IT guy then I "would have to take responsibility" for the noncompliance. And fix it. With zero budget.

The missing drives from the fileserver got moved to the DC, where they are suspiciously empty. Not formatted. Zeroed.

Which DC, by the way, nephew was apparently using as his own ... personal.. workstation. And told them that Linux doesn't need updates and can live in the DMZ.

sfwarlock
Aug 11, 2007

QuiteEasilyDone posted:

Please tell me you you left rolling middle fingers out the door, cause although don't burn any bridges is a motto to live by, this seems to call for salting the earth.

If you've seen the Simpsons episode I quoted, that was basically what happened. Minus the band, because I'm not awesome enough to have a band on standby.

sfwarlock
Aug 11, 2007

sfwarlock posted:

If you've seen the Simpsons episode I quoted, that was basically what happened. Minus the band, because I'm not awesome enough to have a band on standby.

Oh, and the final thing I forgot to mention: Most of the workstations had 4 or 8 gb ram. The DC had 16 gb.

The Win7 version? was 32 bit.

sfwarlock
Aug 11, 2007

TWBalls posted:

This is glorious. Please tell me you have an inside person that can continue to give you updates.

I do. Hence how I knew about the hour long rant that the nephew (let's call him Sean) went on about me "wasting money": in my billing, in "over"paying for Windows and Office, in "setting up an expensive computer no one uses" (?? I hope he wasn't referring to the DC); and the plan to throw me under the bus when the BSA came by.

I kind of want to quote them a massive gently caress-you rate, like $200/hour, but on the other hand I just don't want to touch the situation at all.

sfwarlock
Aug 11, 2007

EAT THE EGGS RICOLA posted:

This. There is for sure some amount of money that would make doing this worthwhile for you, so charge them $500/hr or whatever and shrug and go enjoy your day if they balk at that rate.

$200 feels like a gently caress you when the established rate was $85. Anyway, there's almost no amount of money that'll get me to dive back into that nest of vipers.

I mean, they were already planning to, when the BSA showed up, go "He's our IT guy. Sue him."

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sfwarlock
Aug 11, 2007

Caged posted:

I assume a lot of people have seen this but it reminded me of the water filled comms room

http://usvsth3m.com/post/74285062011/you-wont-believe-why-the-victoria-line-is-currently

Currently ruining the day for a few people no doubt.

Now I need a link to this water-filled comms room.

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