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GargleBlaster
Mar 17, 2008

Stupid Narutard
5 and a bit years of the poo poo thread and a healthy clique! End of an era.

This... this doesn't mean it's the end of the perpetual YotJ does it? D: I was hoping to hop onto that in a coupla months.


Right here we go:
Marketing people
Printers
Label printers
Bounced emails blamed on our Exchange server

I think that about summarises tickets that don't come in (no ticket system) that poo poo me off daily :)

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GargleBlaster
Mar 17, 2008

Stupid Narutard
Whew, man. I don't know how much we paid for "space agey image of star shining out from behind planet" but I'm already getting bored of being asked to update everything to use it as a background image. On the email signatures, invoice templates, digital signage, newsletter subscription, intranet, meanwhile they're putting it on the website, business cards, letterheads, catalogues, internal memos...

If it can get the space agey blue background, it gets the space agey blue background. I'm expecting to a see custom printed wallpaper of it next.

Lum posted:

"You can't tell me what to do, you're not my real boss."

YES I AM!!!!

*dumf, dumf, credits*

GargleBlaster
Mar 17, 2008

Stupid Narutard
Wow, suddenly this place has got acronyms coming out of its aaS


Oh yeah, the main font for new corporate branding: Arial 11. I'm drooling with excitement. :)

GargleBlaster
Mar 17, 2008

Stupid Narutard
I now have too many push notification enabled devices. Someone sends me a tweet or whatever and it's a chorus of
"bing!"
"blabadoop!"
"bzzzzzz"
Really I should stop being lazy and sort it all out. Maybe just have push on the phone.

(I hope this isn't stretching the thread definition too much, I got used to "poo poo that pisses you off daily" being extremely flexible)

Lum posted:

Be ironic if they did pay for it, since there's loads of awesome NASA ones you can use for free, e.g. I have LH95 on a dress.

Pissing me off right now. Having new legislation land on all my customers on the first day of my 5 day weekend holiday. Of course they all need me to implement the changes urgently so I walked into a shitstorm yesterday.

Knowing them, they probably paid 3 or 4 figures for it.
Wow, that's one epic dress! And a nice SL CDJ setup come to that.

Shitstorms are fuuuuun

GargleBlaster
Mar 17, 2008

Stupid Narutard
WUPHF. My next Pi project....

Ursine Asylum posted:

I have sort-of the same deal, except it's on the same device-- I have an app that overrides the default texting functionality but for some reason both it and the regular texting app it overrides feel the need to alert me to texts, with a 2 minute gap between them. It's quite odd.

Sounds like classic Android if I ever heard it. Nice to actually have alternative texting apps though.

GargleBlaster
Mar 17, 2008

Stupid Narutard

Ursine Asylum posted:

Apple, fantastically enough.

Apple? Allowing alternative text apps?
Shirley jailbroken. Unless they're coming to their senses! (5" iPhone plzthx)

GargleBlaster
Mar 17, 2008

Stupid Narutard
robocopy is excellent, though I did find that running it a second time on a 200GB copy (to get the bits that had changed) still took several hours. I then discovered bvckup (via recommendation on here I think) which does the same as robocopy but whizzed through the differential check in about 30 seconds.

Downside with bvckup is it has a few bugs (such as needing UAC on to use shadow copy) and seems to be a 'free time' project, with v2 being where all the bug fixes are going but the author seemingly not having much free time.

GargleBlaster
Mar 17, 2008

Stupid Narutard

EAT THE EGGS RICOLA posted:

Can we talk about documentation for a sec?

I document everything I do in Evernote or a git repository, depending on what I'm doing. Everyone else I work with is horrible at documenting anything.

What do you document? How thoroughly do you document it? What are most people missing in recording changes that are being made?

I use an internal Wiki, and document everything in great detail. Though I don't go to the nth degree on what buttons to press - there's an assumption of "if you're working on the Windows stuff you know a bit of Windows Server and if you're working on Linux stuff you know poo poo like the difference between /dev/sda and /dev/sdb" (though I try to put in warnings)

I rarely link one article to another and no one else contributes to it or looks at it, but hey, it's linked in with AD so it's instantly scalable if ever any of that does happen, and with the markup being plain text with a few symbols it's the most "open" and easy to port to other forms of documentation.

GargleBlaster fucked around with this message at 19:41 on Aug 15, 2013

GargleBlaster
Mar 17, 2008

Stupid Narutard

Manslaughter posted:

HEY KIDS! It's time to play "guess which version of the file the client needs!" Be careful, if you choose the wrong one, their system crashes today! Woooo! there is no documentation

- INV_02012011
- INV_07122013
- INV_07192011
- INV_07232013
- INV_08012011
- INV_09192012
- INV_09212010
- INV_10052010
- INV_10212010
- INV_backup
- INV_backup_works
- INV_dont_use
- INV_New_old
- INV_New_older
- INV_old (2)
- INV_OLD (3)
- INV_old

>Dials in through 5 nodes
>Hacks password
>Runs delete program
>Clicks on the one ending 232013
>Disconnects
>Claims 1700 credits



(Sorry, too much Uplink. Someone must've got the reference.. right?)

GargleBlaster
Mar 17, 2008

Stupid Narutard

totalnewbie posted:

Did you delete your logs?

Pls, they'll never catch me!


...... poo poo.

GargleBlaster
Mar 17, 2008

Stupid Narutard
Edit: ^^^ same. Regardless of whether it's even remotely network related.

Nativity In Black posted:

I love the user catch-all of "The System".

Must be that pesky Orac hacking in again...


It's quite useful the other way around as well
"So what was it?"
Well, I could give you the actual answer, and spend 3 hours trying to explain what I mean
Or I could say "glitch in the system" and get a knowing nod and look like a genius.

GargleBlaster
Mar 17, 2008

Stupid Narutard
Can't remember the last time I saw a virus in the traditional sense. Plenty of malware though, oh god the malware infestations everyone has with the fake antivirus and the "police are coming for you" screens and such.

GargleBlaster
Mar 17, 2008

Stupid Narutard
>in the spirit of the dead thread
Updates. To anything. At work, yes, I want to check things before I install them. At home.. gently caress it, just update everything silently and stop bugging the life out of me, I don't care!


Dilbert As gently caress posted:

E: Also I need a new avatar just realized that more than half the people who like this show are furfags, and don't care about the actual show.

I like it! I even loved EQG. But I don't say that often on this site, as it tends to be a very, very bad idea :P (It's my only probation so far) (inb4 the probation)

GargleBlaster
Mar 17, 2008

Stupid Narutard
Can't disagree with the comments on the brony derail. Whilst I follow and stick to the nicer parts of the "fandom" I am well aware that large chunks of it has, uh, issues, some of them very self destructive (spread porn, yeah great idea NOT). I'm glad the spirit of the "poo poo that you come across" community lives on as these are fair comments without being utterly venomous about it like GBS would. Agreed, will end contributing to the derail (with so many strong views, derails happen too often)

BEER. Yes, good topic! Love my ales, and always a good reward for the inevitable "a neighbour came in" stuff where someone has ended up infecting their laptop with malware. Fully in favour of iDevices with their tight control for things like that.

GargleBlaster
Mar 17, 2008

Stupid Narutard
Conversely, when trying to resolve something over the phone that could use 2-way communication - usually this is if someone's not getting the data they expect out of a report and they want to know why. I often could do with them staying on the line for feedback for a couple of minutes while I try their possible parameters and dig around and see if their thought process matches (at least 9 times out of 10 it's because they weren't thinking straight and fed it a weird parameter). But there's always one in a mega-hurry who wants you to just "fix it" and spend as little time communicating as possible.

"CanIleaveitwithyouthx"
"Actually could you stay on the..."
"Thxbye!!" *click*

GargleBlaster
Mar 17, 2008

Stupid Narutard

pixaal posted:

What is wrong with remote desktop, same situation.

Oh boy the panic I caused when I pointed out we could remote control people's PCs to help out (Lansweeper Pro being a nice easy way)

:gonk: Does that mean you can see my screen at any time? What if it's something confidential?

No, we don't just go around watching people's screens, relax, your confidential solitaire session is safe. It ended up easier to just forget we have that feature and go see them, helps with putting some face time in anyway.

GargleBlaster
Mar 17, 2008

Stupid Narutard
Cute, we've had our first special snowflake complaining that her special snowflake purple handwriting-like font in Outlook keeps reverting to Arial, black, 11pt. Hi, I'm your BoFH, welcome to group policy :allears:

The great thing is though, although I kind of agree (agreeing with Marketing, the horror!), the standardisation was decreed by Marketing, who were fed up of everyone tinkering with their fonts and colours. So I get to say "I'm sorry, if you have a problem with it please talk to Marketing" :smug:

GargleBlaster
Mar 17, 2008

Stupid Narutard
A dept who has caused me a lot of grief over recent months. It's beautiful. :)

GargleBlaster
Mar 17, 2008

Stupid Narutard
E: double post sorry. Everything is glitching on me today.

GargleBlaster fucked around with this message at 10:14 on Aug 20, 2013

GargleBlaster
Mar 17, 2008

Stupid Narutard
Aww. I want an IT Puppy. It can be our Relationship Manager :3

Also we're back to this again are we
The Something Awful Forums > Discussion > Serious Hardware / Software / Crap / Piss

GargleBlaster
Mar 17, 2008

Stupid Narutard
Yeah we have at least one sending pretty nasty personal poo poo via company email. I don't get it, signing up for Hotmail or Gmail isn't exactly hard?

drukqs posted:

Woman ceases all work because her in-cube printer is out of Cyan and the $10,000 MFP 40 paces away is 39 paces too far.

This is unbelievably common, and I don't mean to be sexist but it's just a plain fact here: it's always women. They will get oddly obsessed with the idea of having their own personal printer. They're the same ones where if there's the slightest of problems even once, like one paper jam ever, that's it, they will then HATE that printer 4lyfe and bark out "I need a new one!" every time you go to help (often they can't get a page setup right) / replace a cartridge / etc.

GargleBlaster
Mar 17, 2008

Stupid Narutard

Crowley posted:

Every time I see the acronym I think "Motherfucking Printer". :shobon:

You mean that isn't what it stands for?

I'm getting sick of these MFPs in this MFO!

GargleBlaster
Mar 17, 2008

Stupid Narutard
We also have the ability to password protect prints on the MFPs, though even with step by step instructions and pretty pictures it's one of those things typically deemed "too complicated"..

GargleBlaster
Mar 17, 2008

Stupid Narutard

fivre posted:

A remote session came in.

Customer's web application has "Best viewed in 1024x768" on it.

Hadn't seen that in a while.

Heh, bonus points if it had an "Upgrade to Netscape Now" button on it.

GargleBlaster
Mar 17, 2008

Stupid Narutard
Sometimes I've been scratching my head over that command only to realise that I forgot to move the newly connected computer into the OU that has the WSUS GPO attached...
Those tend to highlight a need for more caffeine.

GargleBlaster
Mar 17, 2008

Stupid Narutard
:3


So a couple here want to send mail, through Outlook, using their existing exchange accounts, address books and folders etc, from a subsidiary's domain (jane.smith@anotherexample.com) instead of the usual (jane.smith@example.com). Sounds fair enough and simple enough, right? Just add it to their SMTP addresses and let them change the From: address, right?

Pfft. Come on, this is Microsoft. No, it's going to be all HURR YOU CAN'T SEND FROM THIS ADDRESS IT'S NOT YOUR PRIMARY ADDRESS
There is no workaround that I can find (at least for Exchange 2003)
The only fudge, and it really is a fudge, would be to set up a dummy user with jane.smith@anotherexample.com as its primary email address, and then grant "Send As" permissions. Because it won't allow the same display name twice, she'd have to be called Jane S Smith or something like that (I hope she has a middle initial). Even then I'm pretty sure it'd say "sent by jane.smith@example.com on behalf of jane.smith@anotherexample.com" and the point here is that under no circumstances do they want example.com to be associated with anotherexample.com.
Goddammit, Microsoft. This should be simple.

E: Illustration added.

GargleBlaster fucked around with this message at 11:05 on Aug 22, 2013

GargleBlaster
Mar 17, 2008

Stupid Narutard

nitrogen posted:

Jeez.

Do the needful bothers me so much, i'd love to move for it to become a probatable phrase.

Perhaps the mods could do the needful :D


For content, the new email sigs are in! And they're - well, see the height of the posting form here? Roughly twice that. Anyone with any self conscience will just delete it out and I can't say I'd blame them. Oh well that's one for next week, off til Tuesday now :toot:

GargleBlaster
Mar 17, 2008

Stupid Narutard
I love power outages. Everyone comes in, with the lights off and everything else off, with the question "is the power off?"

No it's just the bloody weeping angels. Yes the power's off. Sod off, we're trying to safely shut down the servers before the UPS runs out.

GargleBlaster
Mar 17, 2008

Stupid Narutard

Varkk posted:

You forget the immediate follow up "When is it coming back?"

Pfft, too true.

Along with the non-IT-specific
"Can I speak to soandso please"
"I'm sorry, he's not in today, he'll be back tomorrow"
"Not at all?"
Oh... gosh.. well maybe he's here in spirit, or maybe because you can't see for yourself whether he's here or not he's Schrodinger's Manager or something.

GargleBlaster
Mar 17, 2008

Stupid Narutard
Seemed relevant in some way

GargleBlaster
Mar 17, 2008

Stupid Narutard

JohnnyCanuck posted:

Alright, apparently we work close enough to each other to grab lunch sometime.

I had to chase my replacement's replacement out of the server room last night. "You've already shut everything off, nothing else is running on battery, and they're saying power won't be back until at least midnight. GO. HOME."

Sadly England isn't Canada :c

Go home? But but.. workaholism fix!


Crowley posted:

Anyone remember the name of that goon-made suite of tools that could be used to fix the most common problems in windows?

Goonbuntu?

GargleBlaster
Mar 17, 2008

Stupid Narutard
HR person, you really don't need to make the HILARIOUS "don't say I never give you anything~!" joke every time you give us your monthly backup disc or our payslips. Really. I've heard it at least once a month for the past 6.5 years.
I know I've ranted about it in the poo poo thread a few times as well, but I've heard it so much it makes me want to stab myself repeatedly in the forehead with a spoon.

GargleBlaster
Mar 17, 2008

Stupid Narutard
Speaking of emails, we have one who has an out-of-office message of "I am out of the office. -name"
No alternative contacts or contact details, just that one little blunt response.


Or watch this clip https://www.youtube.com/watch?v=J7E-aoXLZGY

GargleBlaster
Mar 17, 2008

Stupid Narutard
I hope no-one asks me how to understand Youtube and Google's account systems, as neither do I. I think the problem is, it usually pops up in my face with "ohai, do you want to use your full name? Please use your full name? Pretty please?" just as I'm trying to do something and I'm like "what? No, gently caress off out of my face" without reading it properly. But whatever "no" I keep giving it is one that it obviously doesn't understand as it asks me again a couple of days later.

Yesterday it pestered me about my Google Apps account, saying I needed to move data from their old system to their new system or something. Once again I was trying to do something and tired and stupid and just wanting it out of my face.

Just now I clicked through the daily Youtube real name nag and it created a Google+ account for me. I already have a Google+ account, what the gently caress? This is getting annoying.

GOOGLE, STAHP. Or make one giant "merge everything I have into this email address with this display name and gently caress off" button.

GargleBlaster
Mar 17, 2008

Stupid Narutard

Che Delilas posted:

I'm so loving tired of this focus-stealing spammy garbage.

If I didn't have an Android phone, I'd be sorely tempted to delete all my Google stuff and move to something else (Owncloud maybe)
Curse them for being so convenient and well integrated.

I am however tempted if possible, to back everything up, delete them all and start again with one up-to-date account where I've answered everything on the latest sign-up page. Obviously my Google and Youtube accounts are ancient and have had acquisitions, mergers, naming policy changes, the removal of personal/free Google Apps etc and now they're just out of sync with reality.

GargleBlaster
Mar 17, 2008

Stupid Narutard

The Fool posted:

You're using the same excuse that my clients use when they're complaining about doing updates.

Aye, but I'm not putting my company's network security in danger, or even my own, so it's not really the same thing.

I'm just trying to dick around on Youtube at home, and they keep fiddling with their account systems and expecting me to care about it.

GargleBlaster
Mar 17, 2008

Stupid Narutard
I'm having trouble downloading from my butt.

https://chrome.google.com/webstore/detail/cloud-to-butt-plus/apmlngnhgbnjpajelfkmabhkfapgnoai?hl=en

GargleBlaster
Mar 17, 2008

Stupid Narutard
I'm using the British one instead, which uses the word "Arse". And yeah I went to IBM's site to test it, and read about IBM's new SmartArse solution.

Volmarias posted:

I installed this a couple of months ago and never looked back. Now all of my documents are securely stored in my butt, where only the NSA can see them.

I laughed too hard at this :D

GargleBlaster
Mar 17, 2008

Stupid Narutard
Get asked to set something up that is, for various reasons, just not really feasible, and respond to that effect
They return to particular director, who says it's "basic IT" and to ask me again

Gee, I'm glad someone who doesn't work in IT, and doesn't know how this system works or the implications of his request, thinks it's "basic". Maybe he'd like to give it a go if he thinks he's clever enough.

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GargleBlaster
Mar 17, 2008

Stupid Narutard

Lord Byron III posted:

Very familiar with that at my previous job (1 glorious month gone and counting). Perhaps the most blatant example occurred toward the end of my tenure... a user demanded that her aliases be split into three separate mailboxes. And that existing email that had been sent to those different aliases be sorted retroactively into the newly created mailboxes. I was told by the user to skip my lunch break to do this since she needed it done by 1 PM.

The joke was on her, I hadn't had a lunch break in months.

That coupled with driving more than 1000 miles most weeks due to a boss that could not understand the concept of space/time make me wonder why I didn't seek greener IT pastures sooner. Hooray for the year of the job!

The problem I think is when things "sound simple". "Make this cloud based signage thing a screensaver for everyone" seems like a reasonable enough request on the surface. But deploying an Air app to a large number of PCs, having it run in "act a bit like a screensaver" mode at all times, and each one due to technicalities in the software having to download and cache the full presentation (including videos) on an ADSL connection every morning has practicality problems that I'm now having to write a document explaining, with references and calculations, so I can cover my arse.
It's not so much having to do that that's a problem, it's that my abilities and professionalism being called into question all the time lately is starting to offend me a bit.

I'll probably start hunting from next month though, once my hols are over. Just yesterday I was asked if I can write some procedures for the signage that I created so I can hand over day to day updates to someone else... this and them turning more towards external development for things like the website, and the fact we're physically downsizing shortly, tends to tell me it'd be a good idea to look at other opportunities.

It's a tricky balance - ideally I'd like to wait until they just get on and officially inform me that I'm going to be made redundant and take a nice fat payout on the way out, but... if it's going to be several months, it might work out better to jump straight into something else as we're pretty poorly paid here. Leave it too long, and there's the risk of having a period of unemployment (I'd rather fist myself)

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