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DrAlexanderTobacco posted:What I've done today is give them my mobile number (eep) and asked them to call me, bypassing our helpdesk, so I can log onto their PCs instantly. You poor, dumb bastard. 
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Dec 3, 2013 17:16
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Teamviewer is alright.
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Dec 3, 2013 22:33
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Loose Ifer posted:I've got a baritone ukulele i've been messing around on for about 6 months now. Any good places to get started? I need to stop drinking alone after work as well. There's a ukulele thread in Ask/Tell, and I think there's a generic "learning about playing instruments" thread also. Or maybe it's the same thread. I dunno. I'm not a ukulele guy. But that's where I'd go to ask if I were!
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Dec 4, 2013 21:20
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Sirotan posted:blackswordca: is this something you're actually going to do? Or is SHSC just collectively fantasizing about it with you right now? I saw 25 replies to this thread and immediately thought "blackswordca posted". I wasn't sure if it was hopeful or bullshit or both, but I knew it was him. blackswordca, we are rooting for you.
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Dec 13, 2013 20:59
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Khisanth Magus posted:Think how much more boring this thread will be without him though. We had Dick Trauma for a while, and then we got blackswordca. There will be another. It could be you. It could be me. It could be someone else. There will be another.
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Dec 13, 2013 21:04
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AllTerrineVehicle posted:There must always be a Stark in Winterfell Tickets are coming
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Dec 13, 2013 21:11
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Thanatosian posted:Also, what's with all the history majors? Where are the rest of the Political Science majors? :-( Education major, here. My intention was to teach the next generation of poli-sci majors how to successfully switch careers  .And now that I have done it myself, I'm even more qualified. Just less inclined to do so.
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Dec 18, 2013 19:21
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rolleyes posted:I think it's now painfully obvious that the company he works for makes its money by fraudulently creating billable tasks, and that this business model has the owner's backing. That is literally the only sane reason to chew someone out for turning auditing on - they don't want their fraud to be exposed. I came to that conclusion a long time ago. The writing was on the wall. Now it's printed in neon colors.
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Dec 18, 2013 21:45
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The impending death of XP/2003 makes me very, very happy. The fact that there will still be millions of zombie XP machines well beyond end of life makes me very, very sad.
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Jan 1, 2014 00:35
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Holy poo poo. (This may be not work safe in some offices due to scantily clad women, drug use, and profanity)
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Jan 7, 2014 22:37
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GreenNight posted:He could get a network extender from Sprint. Haha yeah, the network extenders hook into your home network. There's no magic feedback loop that lets it feed on itself.
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Jan 10, 2014 22:47
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wa27 posted:I'm currently adding a scrolling text banner on our website home page because the CEO wants it. I know it's a story that's been told time and time again but it's always hilarious to me how a website will go from nice, clean, and modern-looking at creation to a complete mess two years later. http://theoatmeal.com/comics/design_hell
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Jan 14, 2014 22:34
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Fenrisulfr posted:Just had a ticket come in: "Some people can't get to our public website from their bookmarks; typing the URL manually works fine." Every time I've seen this, the customer had bookmarked something weird. Like instead of bookmarking https://www.domain.com they bookmarked https://www.domain.com/something/something?something.html Delete existing bookmark. Make new bookmark.
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Jan 16, 2014 23:23
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Virtualize the poo poo out of your new environment and invest in good backups. If someone is an idiot ever again you can be up and running in minutes or hours instead of days
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Jan 20, 2014 03:59
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Varkk posted:Reality: people will become dependent on the setup. Upgrade will never happen, when it all goes down in flames they will blame you. This! Server 2003 is barely over a year from End of Life. Fork out the money now.
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Jan 20, 2014 04:27
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I give a short, five-step how-to document to a T1 tech in another department. Tech comes back ten minutes later, says "it didn't work." A very brief investigation reveals he completely ignored step #3. This step, just like the others, is very important. Tech complains that the document is inadequate, raises hell, gets shut down hard. I don't think he'll be with us long.
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Jan 20, 2014 21:15
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ratbert90 posted:Just to let you know, if you make 1$ over into a certain tax bracket, only that 1$ is taxed at the higher tax brackets rate. The number of people who don't understand this kinda boggles my mind, and makes me sad. I've known a lot of folks who didn't want to work overtime because they believed doing so would result in a paycheck lower--or barely more, due to increased taxes--than not working the OT at all.
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Jan 23, 2014 03:26
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God, I dread Java updates because they keep making major changes that break our apps.
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Jan 27, 2014 23:15
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Okay did a pretty thorough testing of my app with Java 7 Update 51 and nothing seems to be broken. Unlike update 41(I think) where they mistakenly put the 32bit binaries up with the 64bit name, and update 21 where they entirely changed the way java interprets quotation marks in code, which utterly broke our frontend UI. God, I wish we'd drop the Java-based UI and go web-based. Anyway, gently caress Java.
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Jan 28, 2014 02:08
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SopWATh posted:we're going to try blocking java.com and update.java.com directly. Why not block Oracle too?
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Jan 28, 2014 17:31
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Odds of a user figuring out that Java can be had from Oracle, signing up for an account, wading through the downloads, and installing it are low. Granted, that means that someone will probably figure it out and break everything in the most hilarious way, but that's just the cynicism talking.
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Jan 28, 2014 17:37
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God of Mischief posted:The worst part is that there is nothing about Java that forces this. It is all lovely developers who can't be bothered to test for anything besides the one version they are allowed to install and instead add checks to their program. At least let me RUN the bloody pile of crap, I am pretty sure it will run just fine (until I find out you are relying on undocumented behavior of that one specific version). As much as I bitch that sometimes Java updates break our poo poo--they do, once in a while, and it's usually minor--at least we test that poo poo and put out updates for our product to make sure it works, if necessary.
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Jan 29, 2014 02:57
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AlternateAccount posted:Yeeeeep, eTime. Dumb question: but does the bit level of Java matter for this app? Like does it require 64bit Java if you're on a 64bit machine?
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Jan 31, 2014 18:01
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ghana rheya posted:on and offsite backups active too. So much going on I couldn't recall what I'd shared. Everything else is good, but this right here is something that would have made the whole DBAN debacle a bump in the road instead of a mountain of trouble. So good work on that, buddy.
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Feb 3, 2014 23:56
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Geop posted:Source Element pointed me to this thread. Didn't know it existed! I work with a Russian guy. He is awesome but he has the same sort of spelling ticks. Shall is always spelled shell. Launch is spelled lunch. And so on. I do our technical documentation, including proofreading and approval of new knowledgebase articles, so I always have to fix those things. I find it sort of charming too, and don't have the heart to tell the guy that 'shall launch' and 'shell lunch' are completely different.
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Feb 5, 2014 16:17
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I know what he means in the error, but there are dozens of things that could be going wrong. One phrase doesn't help.
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skooma512 posted:That's like 500GB and it's probably expensive to keep that all backed up. Not really. Couple hundred bucks for a 2TB drive so you can keep a rolling backlog of 3-5 full backups plus associated incremental backups. It can get more expensive if you get into big NAS devices or cloud storage, sure, but in the end, what's more expensive to the company? Losing important email data, or Some storage
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Feb 6, 2014 19:17
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SubjectVerbObject posted:Not spending money on storage is more important, until they lose important email. Every day (and I mean that quite literally) I encounter someone who skimped on their backups and got burned for it. Every day. I understand it happens, and I understand small shops who just don't know better, but for the life of me I cannot understand the unlogic that results in deliberately not performing backups.
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Feb 6, 2014 19:33
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The problem isn't that he did the work, it's that his superiors caved in to the customer's unreasonable and unwarranted demands to lower the bill. That's a bad precedent to set. It proved the customer 'right' that the charges were inflated and undermines confidence in the quality of work and service.
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Feb 7, 2014 16:05
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larchesdanrew posted:Our very important, used-by-everyone, NAS corrupted today because, apparently, my supervisor's preferred rebooting strategy is to just pull the power cord out of the thing and then plug it back in. What the goddamned hell? Hope you got backups.
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Feb 10, 2014 19:23
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A ticket went out... Our extensions at work are ringing with calls from themselves. That is, ext 827 will get calls form 827, randomly. If the line is picked up, it is dead. If it goes to voicemail, it's empty and about 3 seconds long. This is happening with every extension. It really sucks for me because I work from home. My work phone will just start ringing at like 2am. I've taken to unplugging it at night. I asked our IT guy what's up, and he said it's a "hacking attempt" on our PBX system. I think that's bullshit, but I can't find anything. Does anyone have any idea?
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Feb 13, 2014 19:29
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SubjectVerbObject posted:What type of phone and phone system? Polycom Fonality phones on some sort of PBX is all I know. This may not be specific enough to help. Phones aren't my thing =\
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Feb 13, 2014 23:46
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Mattress Man posted:I had the same problem with my Fonality system at work (Oh god nobody buy these pieces of poo poo), it was indeed hacking. As soon as we locked down the external IP addresses that could access it the problem went away. Only permit Fonality's VPN tunnels and any IP addresses on your local LAN or any IP's from branch offices to communicate with the PBX. That seems like a pretty silly thing to "hack". What are they trying to accomplish? Anyway, I'll pass this along. Thanks!
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Feb 14, 2014 17:03
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blackswordca posted:I'm working out of the main office instead of the client site this week. Hazzah. Whaaaaaaat?
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Feb 18, 2014 20:34
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Lord Dudeguy posted:Ok, I'll bite. What's wrong with this practice? A good backup strategy has both on-site and off-site storage of backups. The reason is simple: on-site backups are fast and off-site backups are your ultimate fallback. On-site backups can be restored from quickly. Since most restore scenarios are not total disasters of the "oh god a meteor hit my datacenter" variety, this is ideal. It is, however, not enough on its own. Off-site backup are there for any time that your on-site backups are unavailable. Usually this isn't even a total disaster. Maybe some helpdesk idiot deleted all the backups by accident while trying to fix someone's 84GB .pst file. Or maybe a meteor DID hit your datacenter. Either way, your backups are off-site and you can restore your poo poo. It just takes longer.
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Feb 20, 2014 01:09
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blackswordca posted:YOTJ Update. If you were in Boston or Silicon Valley I could hook you up, but you really need to take some time to look at what other people say. Read between the lines.
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Feb 27, 2014 04:57
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Good luck, blackswordca. If I were you, I'd build up a binder of proof of the various problems you have. Anything you can't prove shouldn't be brought up. Anything you can prove, well, dump it in their laps. Nothing will happen if you just complain. With proof, given your history, I give you a 50/50 chance of getting fired or getting promoted.
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Feb 27, 2014 22:15
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odiv posted:Holy poo poo am I ever sick of getting tickets that have "This has been a problem for X weeks." in them. I helped with a ticket today: "The MySQL backups have been failing since August!" Turned out that he had put 'no beep' in the [client] section of his my.ini file, which was causing mysqldump to choke. "NO BEEPS!" (said in the same tone as "No capes!" from The Incredibles) has become an instant catchphrase in the office.
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Feb 28, 2014 02:05
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Humbug Scoolbus posted:It really is the only thing worth a poo poo on an Apple laptop. Also the trackpads. They're godlike. I've never seen a Windows machine with a good trackpad. I've found some that were usable, but never a good one. Edit: didn't realize there was a new page and this was already mentioned!
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Mar 3, 2014 19:48
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Indeed, blackswordca is the hero we deserve
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Mar 4, 2014 19:30
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the spyder posted:A ticket came in from I get this poo poo all the time. "What do you mean it will take 38 days to upload my data? I HAVE BROADBAND!" (It's a 1.5/768k DSL line) Be sure to check if there will be any ongoing or regular large transfers of data after the initial seeding. You don't want to end up in a situation where there's an ongoing bandwidth deficit. Seeding don't mean a thing if they generate more data than they can upload.
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Mar 7, 2014 00:07
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: We need to move 10TB of data to the cloud ASAP. 
And how do you plan to do that? We have a 100Mb/10Mb Comcast line and that would take... 2563 hours, and make the office internet un-usable. 
You have to loving me?